Developer docs
API playgroundTry for free, no card

Search company profiles

AsiaCell

Full company profile

uuid0004byv

Namestring
AsiaCell
Legal namestring
AsiaCell Communications PJSC
Websiteurl
asiacell.com
Company typeenum
Private
Founded yearint
1999
Descriptiontext

AsiaCell Communications PJSC is Iraq's first and largest mobile telecommunications operator, founded in 1999 and headquartered in Sulaymaniyah with a major operational hub in Baghdad. The company provides 4G LTE mobile voice, SMS, and data services to more than 20 million subscribers across all 19 Iraqi governorates, supported by 9,320 tower sites and over 27,000 physical points of sale and recharge. It is a subsidiary of Qatar-based Ooredoo Group, which consolidates AsiaCell into a nine-market international telecom portfolio of 147.1 million customers.

The core product stack spans prepaid tariffs (RED, YOOZ, Free Social+, 4G Unlimited), postpaid plans (Elite with family sharing), enterprise ICT services (dedicated internet, SD-WAN, cybersecurity, cloud, IoT/M2M, data center hosting), and value-added digital services (eSIM, WiFi Calling, loyalty program Eshret Omor, the 1001 streaming bundle, and the Yalla Goal World Cup engagement platform). Revenue is generated through usage-based and subscription mobile tariffs, monthly recurring postpaid billing, managed enterprise ICT contracts, and hardware/device sales through the AsiaMall e-commerce platform.

AsiaCell has executed a concentrated digital-transformation program from late 2025 through mid-2026, deploying Cisco AI-driven Provider Connectivity Assurance, LigaData's AI Fabric and unified data platform, Druid AI multilingual conversational solutions, and Evam's evamX customer engagement platform. It also became the first telecom operator in Iraq to deploy IPv6 dual-stack (June 2026) and to host a 5G educational laboratory (April 2026), and entered Iraq's first global-scale sports sponsorship with Paris Saint-Germain (May 2026).

Short descriptiontext

AsiaCell is Iraq's largest mobile telecom operator, serving over 20 million prepaid and postpaid subscribers across all 19 governorates with 4G+, enterprise ICT, and AI-powered digital services as a subsidiary of Ooredoo Group.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersSulaymaniyah, Iraq
HQ citystring
Sulaymaniyah
HQ countrystring
Iraq
HQ regionstring
Middle East
Markets served

Serves global market

Offices5 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
mobile telecommunications services, 4G LTE network services, enterprise ICT solutions, mobile data packages, prepaid mobile services
Industry1 code
1Private LTE/5G Mobile Network Operators (Campus/Industrial)
CodeHDAIAAAEPrimaryYes
NAICS code2 codes
  • Wireless Telecommunications Carriers (except Satellite)517112
  • Wired and Wireless Telecommunications (except Satellite)5171
SIC code2 codes
  • Radiotelephone Communications4812
  • Communications Services, Nec4899
Product category
Mobile Telecommunications Services
GTM motion3 records

Each record includes

Type, Description, Source

Revenue model6 records
1Mobile Voice and Data Services (Prepaid)
TypeUsage Based
Description

Revenue from prepaid mobile services including voice calls, SMS, and data packages. Customers purchase airtime credits and data bundles with various denominations and validity periods. Revenue recognized as services are consumed.

asiacell.com
2Mobile Voice and Data Services (Postpaid)
TypeSubscription Recurring
Description

Monthly billing for postpaid mobile services including voice, data, and value-added services. Customers receive monthly invoices based on usage and subscribed packages.

asiacell.com
3Enterprise/B2B Telecommunications Solutions
TypeManaged Services
Description

Revenue from business solutions including dedicated internet access, SD-WAN, cybersecurity, cloud services, IoT connectivity, bulk SMS, and managed services for corporate and government customers.

asiacell.com
4SIM Card and Device Sales
TypeHardware Sales
Description

Revenue from sale of SIM cards, eSIMs, smartphones, tablets, and connectivity devices through AsiaMall e-commerce platform and retail stores.

asiacell.com
5Value-Added Services and Digital Content
TypeSubscription Recurring
Description

Revenue from premium digital services including streaming platforms (1001, Shahid VIP, TOD), gaming subscriptions, and entertainment services billed through carrier billing.

prnewswire.com
6International Roaming Services
TypeSubscription Recurring
Description

Revenue from international roaming packages for travelers to countries including Turkey, Qatar, Lebanon, Iran, UAE, and Maldives.

asiacell.com
Marketing channels12 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels8 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain
Pricing details9 tiers
1RED5 Weekly - 7-day validity with 12,500 IQD credit
ModelSubscriptionBilling cadenceWeekly
Notes

Price: 5,000 IQD. Includes 12,500 IQD balance, 50 free SMS. On-net calls at 2 IQD/second, all-net at 2.8 IQD/second.

asiacell.com
2RED10 - 20-day validity with 25,000 IQD credit
ModelSubscriptionBilling cadenceMulti-year contract
Notes

Price: 10,000 IQD. Includes 25,000 IQD balance, 100 free SMS, free WhatsApp and Facebook.

asiacell.com
3RED15 Monthly - 30-day validity with 45,000 IQD credit
ModelSubscriptionBilling cadenceMonthly
Notes

Price: 15,000 IQD. Includes 45,000 IQD balance, 200 free SMS, free WhatsApp, Facebook, Instagram, and Snapchat.

asiacell.com
4RED50 Family Monthly - 30-day validity with family sharing
ModelSubscriptionBilling cadenceMonthly
Notes

Price: 50,000 IQD. Includes 200,000 IQD balance, unlimited SMS, 1,500 free minutes for in-group calls, free social media, free 1001 subscription, can share with 2 additional lines.

asiacell.com
5Free Social+ Data Packages
ModelUsage-basedBilling cadenceMonthly
Notes

Daily: 1,250 IQD (300MB), 2,000 IQD (600MB). Weekly: 5,000 IQD (3GB), 7,000 IQD (5GB). Monthly: 10,000 IQD (5GB), 15,000 IQD (10GB), 25,000 IQD (20GB), 30,000 IQD (30GB), 35,000 IQD (50GB). Includes free social media apps without consuming data.

asiacell.com
64G Unlimited Internet Packages
ModelSubscriptionBilling cadenceMonthly
Notes

Daily: 3,000 IQD. Weekly: 12,000 IQD. Monthly: 40,000 IQD (standard), 50,000 IQD (premium). Unlimited data on 4G+ network.

asiacell.com
7Elna w Lil Kul Voice Packages
ModelSubscriptionBilling cadenceMonthly
Notes

Elna Weekly: 3,000 IQD (100MB, 60 Asiacell mins, 15 SMS). Elna Monthly: 15,000 IQD (4GB, 210 all-net mins, 50 SMS). Lil Kul Weekly: 4,000 IQD (1GB, 45 all-net mins).

asiacell.com
8YOOZ Premium Digital Lifestyle Packages
ModelSubscriptionBilling cadenceMonthly
Notes

7 price points: 5,000, 10,000, 15,000, 20,000, 25,000, 30,000, 40,000 IQD. Each with Extra Data, Extra Voice, or Mix variants. Includes Eshret Omor loyalty program and free access to entertainment services.

asiacell.com
9Business ICT Solutions
ModelOtherBilling cadenceMulti-year contract
Notes

Customized pricing for enterprise solutions including dedicated internet access, SD-WAN, cybersecurity, cloud services, M2M connectivity, and managed services. Quote-based pricing.

asiacell.com
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Brand1 of 8 records shown
1ASAS
Description

Loyalty and rewards program offering discounts and exclusive offers to customers

asiacell.com
+7 more records
Core offering1 text field

AsiaCell provides mobile telecommunications services across Iraq, including prepaid and postpaid voice, SMS, and 4G/4G+ data services through RED Line, YOOZ, and Asiacell Elite sub-brands. It also offers enterprise ICT solutions (dedicated internet, SD-WAN, cybersecurity, cloud, IoT/M2M, bulk SMS, managed services), digital content and entertainment services (streaming, gaming, loyalty), and devices via its AsiaMall e-commerce platform. The company operates a 4G LTE network across all 19 Iraqi governorates supported by 9,320+ tower sites and 27,000+ points of sale.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • 20 million+ subscribers served
+4 more records
Product overview1 text field

AsiaCell operates a comprehensive telecommunications portfolio serving over 20 million subscribers across Iraq's 19 governorates through a multi-brand strategy. The core offerings include 4G LTE mobile network services and postpaid/prepaid lines under the YOOZ (premium youth digital lifestyle), RED (balance-multiplier prepaid), and Elite (premium postpaid with family sharing) sub-brands. The digital ecosystem spans the Asiacell App (self-care and service management), Asiamall e-commerce platform (devices and SIM cards), 1001 streaming entertainment, AsiaVerse digital content, and the Eshret Omor loyalty rewards program. Value-added services include WiFi Calling, eSIM, Yalla Goal World Cup engagement platform, Free Social+ social media packages, and 4G+ unlimited internet. Enterprise offerings encompass ICT solutions (cybersecurity, cloud services, IoT/M2M), fixed line services (voice trunk, PBX, SD-WAN), dedicated internet, data center hosting, bulk SMS, call center services, and short code numbering. AI-powered capabilities include Druid multilingual conversational AI for customer engagement, LigaData predictive analytics for network optimization and churn prevention, Cisco AI-driven network assurance with self-healing capabilities, Evam real-time customer engagement, and Google Cloud/Gemini Enterprise productivity tools. AsiaCell also partners with 1001 (OTT streaming) for entertainment content integration.

Product and service24 records
1RED Line Prepaid
CategoryPrepaid mobile services
Description

Prepaid mobile line product offering bonus balance for calls and internet, free social media usage (WhatsApp, Facebook, Instagram, Snapchat), and family sharing plans for individual subscribers in Iraq.

2YOOZ Digital Lifestyle Packages
CategoryPrepaid mobile services
Description

Premium youth-oriented prepaid digital lifestyle packages combining internet, voice minutes, SMS, and free social media access across Extra Data, Extra Voice, and Mix variants.

3Asiacell Elite Postpaid Platform
CategoryPostpaid mobile services
Description

Premium postpaid mobile platform for individuals and families offering shared voice, data, SMS across up to 5 lines, exclusive bundles, free entertainment, and platinum loyalty benefits.

44G LTE Network Service
CategoryMobile data services
Description

High-speed 4G LTE mobile internet service covering all 19 Iraqi governorates through 9,320+ tower sites, recognized by Ookla as Iraq's fastest 4G network.

54G+ Unlimited Internet Packages
CategoryMobile data services
Description

Unlimited 4G+ data packages available in daily, weekly, and monthly options for heavy internet users on AsiaCell's 4G+ network.

6Free Social+ Data Packages
CategoryMobile data services
Description

Data packages offering zero-rated usage of social media platforms (WhatsApp, Facebook, Snapchat, YouTube, Instagram, TikTok) without consuming bundle data allowance.

7International Roaming (Asiacell Passport)
CategoryInternational services
Description

International roaming packages enabling AsiaCell subscribers to use mobile services while traveling across Turkey, Qatar, Lebanon, Iran, UAE, Maldives, and pilgrimage destinations.

8AsiaMall E-commerce Platform
CategoryDevice sales
Description

Own online storefront selling SIM cards, eSIMs, smartphones, tablets, routers, and connectivity devices across Iraq with delivery available.

9Asiacell Mobile Application
CategorySelf-service platform
Description

Self-care mobile application allowing subscribers to manage their account, recharge balance, subscribe to packages, check usage, and access customer support on iOS, Android, and Huawei devices.

10Eshret Omor Loyalty Program
CategoryLoyalty program
Description

Loyalty rewards program where subscribers earn and redeem points for shopping vouchers, services, and major prizes including Mercedes Benz cars via the Asiacell app, website, or USSD.

111001 Streaming Entertainment Service
CategoryDigital entertainment
Description

Free streaming subscription bundled with qualifying RED, Free Social+, 4G Unlimited Internet, YOOZ, Max Card, or Elna packages (25,000 IQD+) providing access to international licensed content including live sports.

12Digital Services Marketplace
CategoryDigital entertainment and content
Description

Carrier-billed digital content marketplace offering streaming (Shahid VIP, TOD, Anghami), gaming subscriptions, digital vouchers, antivirus, and lifestyle apps through direct billing.

13Enterprise ICT and Cybersecurity Solutions
CategoryEnterprise ICT solutions
Description

Cybersecurity services for enterprises including unified threat management, endpoint detection and response, penetration testing, vulnerability assessment, and network device auditing.

14Enterprise Cloud Services
CategoryEnterprise ICT solutions
Description

Cloud services for enterprises including Microsoft 365, Google Workspace and Gemini Enterprise, Huawei Cloud Storage, virtual machines, and electronic billing delivered through strategic partnerships.

15M2M and IoT Connectivity Services
CategoryEnterprise ICT solutions
Description

Machine-to-machine and IoT connectivity services including dedicated M2M connections and shared M2M data packages for enterprise IoT deployments.

16Dedicated Internet Access and SD-WAN
CategoryEnterprise connectivity
Description

Dedicated internet access, branch connectivity, SD-WAN, and managed WLAN services for enterprise multi-site connectivity.

17Business Fixed Telephony Services
CategoryEnterprise connectivity
Description

Fixed business telephony services including voice trunk, PBX management, and IPLC/GMPLS international connectivity for enterprises.

18Data Center Colocation Services
CategoryEnterprise ICT solutions
Description

Data center colocation services providing shared infrastructure for enterprise hosting requirements.

19Bulk SMS and Voice Messaging Services
CategoryEnterprise ICT solutions
Description

Bulk SMS marketing, bulk voice messaging, and message manager programs for enterprise customer communications and marketing campaigns.

20Mini Call Center and Business Self-Care Portal
CategoryEnterprise ICT solutions
Description

Hosted mini call center solution and business self-care portal for enterprises to manage telecom services and customer interactions.

21Value-Added Call Management Services
CategoryValue-added services
Description

Suite of call management value-added services including call forwarding, reverse charge calls, free SMS on low balance, voicemail, missed call notifications, and call/SMS blocking.

22WiFi Calling Service
CategoryValue-added services
Description

Voice call service enabling subscribers to make and receive calls over WiFi networks when cellular coverage is limited, enhancing connectivity in buildings and remote areas.

23eSIM Service
CategoryValue-added services
Description

Electronic SIM service enabling subscribers with compatible devices to activate AsiaCell services without a physical SIM card, supporting dual-SIM functionality.

24Asiaconnect Fixed Wireless Router
CategoryConnectivity devices
Description

Fixed wireless router providing home and office internet connectivity through AsiaCell's 4G+ network, sold through the AsiaMall platform.

Scale indicator10 records

Each record includes

Type, Value, Description, Source

Partnership11 partners
Strategic tierFlagshipTypeStrategic or Co-development PartnerAnnounced on2026-05-18
Description

Landmark multi-year strategic partnership announced May 18, 2026 at Parc des Princes in Paris. AsiaCell became the first Iraqi company to enter a partnership of this scale with a global sports club. Asiacell serves as a premium partner with plans to evolve both brands in Iraq, coinciding with Iraq's national team qualifying for the World Cup. The partnership represents Iraqi business earning a place on the global stage.

Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2026-05-11
Description

Strategic collaboration announced May 2026 providing AsiaCell customers with complimentary access to premium entertainment content through selected hard bundles. Grants access to sports coverage including LaLiga, Premier League, UEFA Champions League, and content from Paramount+, OSN+, STARZPLAY, and Rotana. Aims to expand AsiaCell's digital ecosystem, support Iraq's creative economy, and reinforce intellectual property protection.

Strategic tierStrategicTypeStrategic or Co-development PartnerAnnounced on2026-04-14
Description

Partnership to open Iraq's first 5G laboratory for educational and research purposes at Al-Nahrain University's College of Information Engineering, with support from Communications and Media Commission (CMC). The lab enables engineering and ICT students to engage with 5G networks, IoT, AI, and advanced computing, bridging academic curricula and telecommunications job market. Supports AsiaCell's digital transformation strategy and preparation for commercial 5G rollout.

Strategic tierStrategicTypeStrategic or Co-development PartnerAnnounced on2026-02-17
Description

Long-term strategic partnership under Iraqi government supervision to build 'Manara' national AI ecosystem beginning with 'Smart Knowledge Systems and Artificial Intelligence in Iraqi Universities' project overseen by Prime Minister's advisor for scientific and academic affairs. Represents Iraq's first coordinated national effort to integrate AI into higher education institutions.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-12-02
Description

Partnership to launch multilingual conversational AI solutions enhancing customer and employee engagement. Supports Arabic, Kurdish, and English across digital channels. Aims to improve service quality, reduce workloads, and align with AsiaCell's digital transformation and 5G plans.

Strategic tierSupportingTypeTechnology or IntegrationAnnounced on2025-12-02
Description

Partnership to launch a next-gen Sales & Distribution platform during MWC Doha 2025 to modernize Iraq's retail ecosystem. Platform aims to improve operational efficiency, strengthen partner performance, and enhance customer value across Iraq.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-11-29
Description

Partnership deploying LigaData's AI Fabric and Data Platform across AsiaCell. Deployment unified previously siloed data sources and enabled GPU-accelerated predictive models improving churn prevention, marketing personalization, and network optimization. Positions AsiaCell as one of the most forward-looking telecom operators in the region.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-11-28
Description

Partnership to deliver AI-powered productivity and collaboration solutions including Google Workspace and Gemini Enterprise to businesses and educational institutions across Iraq. Signed at MWC Doha 2025, making AsiaCell the first telecom operator in Iraq to offer Google Cloud's productivity suite. Milestone in Iraq's digital transformation enabling secure, AI-driven tools.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-11-26
Description

Partnership to deploy Cisco's AI-powered Provider Connectivity Assurance platform across Iraq's network nationwide. Initiative enables predictive network management, real-time monitoring, and self-healing capabilities for approximately 19.7 million customers across all 19 governorates. One of the first AI-based network assurance adoptions in Iraq.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-11-26
Description

Partnership to adopt Evam's evamX platform for real-time, AI-driven customer engagement across all digital and traditional touchpoints. Enables marketing teams to deliver hyper-personalized interactions using intelligent automation and machine learning. Goal of deepening customer loyalty and strengthening Iraq's digital ecosystem.

11Communications and Media Commission (CMC)
Strategic tierStrategicTypeOthers
Description

Iraqi regulatory body overseeing telecommunications sector. Provided supervision and sponsorship for AsiaCell's IPv6 dual-stack deployment and 5G lab initiative.

telecompaper.com
Recent move8 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Qatar-based parent company and operator across nine markets (MENA, Asia). Comparable as a wireless carrier group with overlapping telecom capabilities, multi-country scale, and similar mobile/data product portfolio — provides the strategic context for AsiaCell within the group.

TypeBroad incumbent
Description

Africa- and Middle East-focused wireless carrier group operating in similar emerging markets. Comparable as a multi-market mobile operator with comparable subscriber scale, prepaid-led revenue mix, and enterprise services expansion.

TypeEmerging player
Description

Turkey-based mobile operator with operations in additional emerging markets. Comparable in offering mobile data, digital services, enterprise ICT, and operating with a similar ARPU/emerging-market economics profile.

TypeBroad incumbent
Description

Global telecom group with operations across multiple geographies, including partnerships in Turkey and Africa. Comparable as a wireless carrier offering mobile, enterprise, IoT, and digital services at similar scale.

TypeBroad incumbent
Description

Kuwait-based telecom group operating in multiple MENA markets including Iraq (Zain Iraq). Comparable as a regional mobile carrier group with similar prepaid/postpaid, enterprise, and digital services offerings across emerging markets.

TypeDirect peer
Description

Iraqi mobile network operator providing voice, data, and digital services across Iraqi governorates. Competes directly with AsiaCell and Zain Iraq for prepaid market share and is part of the same competitive triad in Iraq.

TypeDirect peer
Description

One of AsiaCell's primary direct competitors in the Iraqi mobile market, offering prepaid/postpaid mobile, data, and enterprise services across Iraq. Operates in the same regulatory environment and competes head-to-head for the same 20M+ subscriber base.

TypeBroad incumbent
Description

Saudi Arabia's incumbent telecom with regional expansion. Comparable as a major MENA wireless carrier offering mobile, enterprise ICT, cloud, and digital services — and competing in adjacent markets for talent and partnerships.

TypeBroad incumbent
Description

Operates mobile and fixed services in several MENA and African markets. Comparable as a global incumbent with similar enterprise ICT, digital services, and mobile money/digital ecosystem plays in emerging markets.

TypeBroad incumbent
Description

UAE-based incumbent telecom group operating wireless, fixed, and digital services across the Middle East, Africa, and Asia. Comparable as a regional incumbent with similar wireless carrier operations, enterprise ICT services, and digital content bundling.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat7 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers5 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment7 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile5 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration7 records

Each record includes

Title, Type, Description, Source

AI capability11 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature8 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries4 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance2 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

AsiaCell

Mobile Telecommunications Servicesasiacell.com

AsiaCell is Iraq's largest mobile telecom operator, serving over 20 million prepaid and postpaid subscribers across all 19 governorates with 4G+, enterprise ICT, and AI-powered digital services as a subsidiary of Ooredoo Group.

What AsiaCell does

AsiaCell Communications PJSC is Iraq's first and largest mobile telecommunications operator, founded in 1999 and headquartered in Sulaymaniyah with a major operational hub in Baghdad. The company provides 4G LTE mobile voice, SMS, and data services to more than 20 million subscribers across all 19 Iraqi governorates, supported by 9,320 tower sites and over 27,000 physical points of sale and recharge. It is a subsidiary of Qatar-based Ooredoo Group, which consolidates AsiaCell into a nine-market international telecom portfolio of 147.1 million customers.

The core product stack spans prepaid tariffs (RED, YOOZ, Free Social+, 4G Unlimited), postpaid plans (Elite with family sharing), enterprise ICT services (dedicated internet, SD-WAN, cybersecurity, cloud, IoT/M2M, data center hosting), and value-added digital services (eSIM, WiFi Calling, loyalty program Eshret Omor, the 1001 streaming bundle, and the Yalla Goal World Cup engagement platform). Revenue is generated through usage-based and subscription mobile tariffs, monthly recurring postpaid billing, managed enterprise ICT contracts, and hardware/device sales through the AsiaMall e-commerce platform.

AsiaCell has executed a concentrated digital-transformation program from late 2025 through mid-2026, deploying Cisco AI-driven Provider Connectivity Assurance, LigaData's AI Fabric and unified data platform, Druid AI multilingual conversational solutions, and Evam's evamX customer engagement platform. It also became the first telecom operator in Iraq to deploy IPv6 dual-stack (June 2026) and to host a 5G educational laboratory (April 2026), and entered Iraq's first global-scale sports sponsorship with Paris Saint-Germain (May 2026).

AsiaCell firmographics

Firmographics
Name
AsiaCell
Legal name
AsiaCell Communications PJSC
Website
https://asiacell.com
Company type
Private
Founded year
1999
Operating status
Operating
Headcount range
1,001–5,000 employees
Short description
AsiaCell is Iraq's largest mobile telecom operator, serving over 20 million prepaid and postpaid subscribers across all 19 governorates with 4G+, enterprise ICT, and AI-powered digital services as a subsidiary of Ooredoo Group.
Ownership category
akta.pro rank

AsiaCell industry classification

Industry
Product category
Mobile Telecommunications Services
NAICS
Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)
SIC
Radiotelephone Communications (4812), Communications Services, Nec (4899)
akta.pro primary industry
Private LTE/5G Mobile Network Operators (Campus/Industrial) (HDAIAAAE)

Keywords

  • Mobile telecommunications services
  • 4G LTE network services
  • Enterprise ICT solutions
  • Mobile data packages
  • Prepaid mobile services

Where AsiaCell is headquartered

Location

Headquarters

HQ city
Sulaymaniyah
HQ country
Iraq
HQ region
Middle East

Offices5 records

Markets served

AsiaCell business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

  1. Mobile Voice and Data Services (Prepaid): Revenue from prepaid mobile services including voice calls, SMS, and data packages. Customers purchase airtime credits and data bundles with various denominations and validity periods. Revenue recognized as services are consumed.
  2. Mobile Voice and Data Services (Postpaid): Monthly billing for postpaid mobile services including voice, data, and value-added services. Customers receive monthly invoices based on usage and subscribed packages.
  3. Enterprise/B2B Telecommunications Solutions: Revenue from business solutions including dedicated internet access, SD-WAN, cybersecurity, cloud services, IoT connectivity, bulk SMS, and managed services for corporate and government customers.
  4. SIM Card and Device Sales: Revenue from sale of SIM cards, eSIMs, smartphones, tablets, and connectivity devices through AsiaMall e-commerce platform and retail stores.
  5. Value-Added Services and Digital Content: Revenue from premium digital services including streaming platforms (1001, Shahid VIP, TOD), gaming subscriptions, and entertainment services billed through carrier billing.
  6. International Roaming Services: Revenue from international roaming packages for travelers to countries including Turkey, Qatar, Lebanon, Iran, UAE, and Maldives.

Pricing tiers

ModelBillingPrice
SubscriptionWeeklyRED5 Weekly - 7-day validity with 12,500 IQD credit
SubscriptionMulti-year contractRED10 - 20-day validity with 25,000 IQD credit
SubscriptionMonthlyRED15 Monthly - 30-day validity with 45,000 IQD credit
SubscriptionMonthlyRED50 Family Monthly - 30-day validity with family sharing
Usage-basedMonthlyFree Social+ Data Packages
SubscriptionMonthly4G Unlimited Internet Packages
SubscriptionMonthlyElna w Lil Kul Voice Packages
SubscriptionMonthlyYOOZ Premium Digital Lifestyle Packages
OtherMulti-year contractBusiness ICT Solutions

Go-to-market motion3 records

Distribution channels8 records

Marketing channels12 records

AsiaCell product offering

Product offering

Core offering

AsiaCell provides mobile telecommunications services across Iraq, including prepaid and postpaid voice, SMS, and 4G/4G+ data services through RED Line, YOOZ, and Asiacell Elite sub-brands. It also offers enterprise ICT solutions (dedicated internet, SD-WAN, cybersecurity, cloud, IoT/M2M, bulk SMS, managed services), digital content and entertainment services (streaming, gaming, loyalty), and devices via its AsiaMall e-commerce platform. The company operates a 4G LTE network across all 19 Iraqi governorates supported by 9,320+ tower sites and 27,000+ points of sale.

Product overview

AsiaCell operates a comprehensive telecommunications portfolio serving over 20 million subscribers across Iraq's 19 governorates through a multi-brand strategy. The core offerings include 4G LTE mobile network services and postpaid/prepaid lines under the YOOZ (premium youth digital lifestyle), RED (balance-multiplier prepaid), and Elite (premium postpaid with family sharing) sub-brands. The digital ecosystem spans the Asiacell App (self-care and service management), Asiamall e-commerce platform (devices and SIM cards), 1001 streaming entertainment, AsiaVerse digital content, and the Eshret Omor loyalty rewards program. Value-added services include WiFi Calling, eSIM, Yalla Goal World Cup engagement platform, Free Social+ social media packages, and 4G+ unlimited internet. Enterprise offerings encompass ICT solutions (cybersecurity, cloud services, IoT/M2M), fixed line services (voice trunk, PBX, SD-WAN), dedicated internet, data center hosting, bulk SMS, call center services, and short code numbering. AI-powered capabilities include Druid multilingual conversational AI for customer engagement, LigaData predictive analytics for network optimization and churn prevention, Cisco AI-driven network assurance with self-healing capabilities, Evam real-time customer engagement, and Google Cloud/Gemini Enterprise productivity tools. AsiaCell also partners with 1001 (OTT streaming) for entertainment content integration.

Differentiator

Problem solved

Functional benefit

Brands

  • ASAS: Loyalty and rewards program offering discounts and exclusive offers to customers
  • Gamecell
  • AsiaMall
  • YOOZ
  • Eshret Omor (عشرة عمر)
  • RED Line
  • Asiacell Elite
  • Laila

Products and services

  • RED Line Prepaid Prepaid mobile line product offering bonus balance for calls and internet, free social media usage (WhatsApp, Facebook, Instagram, Snapchat), and family sharing plans for individual subscribers in Iraq.
  • YOOZ Digital Lifestyle Packages Premium youth-oriented prepaid digital lifestyle packages combining internet, voice minutes, SMS, and free social media access across Extra Data, Extra Voice, and Mix variants.
  • Asiacell Elite Postpaid Platform Premium postpaid mobile platform for individuals and families offering shared voice, data, SMS across up to 5 lines, exclusive bundles, free entertainment, and platinum loyalty benefits.
  • 4G LTE Network Service High-speed 4G LTE mobile internet service covering all 19 Iraqi governorates through 9,320+ tower sites, recognized by Ookla as Iraq's fastest 4G network.
  • 4G+ Unlimited Internet Packages Unlimited 4G+ data packages available in daily, weekly, and monthly options for heavy internet users on AsiaCell's 4G+ network.
  • Free Social+ Data Packages Data packages offering zero-rated usage of social media platforms (WhatsApp, Facebook, Snapchat, YouTube, Instagram, TikTok) without consuming bundle data allowance.
  • International Roaming (Asiacell Passport) International roaming packages enabling AsiaCell subscribers to use mobile services while traveling across Turkey, Qatar, Lebanon, Iran, UAE, Maldives, and pilgrimage destinations.
  • AsiaMall E-commerce Platform Own online storefront selling SIM cards, eSIMs, smartphones, tablets, routers, and connectivity devices across Iraq with delivery available.
  • Asiacell Mobile Application Self-care mobile application allowing subscribers to manage their account, recharge balance, subscribe to packages, check usage, and access customer support on iOS, Android, and Huawei devices.
  • Eshret Omor Loyalty Program Loyalty rewards program where subscribers earn and redeem points for shopping vouchers, services, and major prizes including Mercedes Benz cars via the Asiacell app, website, or USSD.
  • 1001 Streaming Entertainment Service Free streaming subscription bundled with qualifying RED, Free Social+, 4G Unlimited Internet, YOOZ, Max Card, or Elna packages (25,000 IQD+) providing access to international licensed content including live sports.
  • Digital Services Marketplace Carrier-billed digital content marketplace offering streaming (Shahid VIP, TOD, Anghami), gaming subscriptions, digital vouchers, antivirus, and lifestyle apps through direct billing.
  • Enterprise ICT and Cybersecurity Solutions Cybersecurity services for enterprises including unified threat management, endpoint detection and response, penetration testing, vulnerability assessment, and network device auditing.
  • Enterprise Cloud Services Cloud services for enterprises including Microsoft 365, Google Workspace and Gemini Enterprise, Huawei Cloud Storage, virtual machines, and electronic billing delivered through strategic partnerships.
  • M2M and IoT Connectivity Services Machine-to-machine and IoT connectivity services including dedicated M2M connections and shared M2M data packages for enterprise IoT deployments.
  • Dedicated Internet Access and SD-WAN Dedicated internet access, branch connectivity, SD-WAN, and managed WLAN services for enterprise multi-site connectivity.
  • Business Fixed Telephony Services Fixed business telephony services including voice trunk, PBX management, and IPLC/GMPLS international connectivity for enterprises.
  • Data Center Colocation Services Data center colocation services providing shared infrastructure for enterprise hosting requirements.
  • Bulk SMS and Voice Messaging Services Bulk SMS marketing, bulk voice messaging, and message manager programs for enterprise customer communications and marketing campaigns.
  • Mini Call Center and Business Self-Care Portal Hosted mini call center solution and business self-care portal for enterprises to manage telecom services and customer interactions.
  • Value-Added Call Management Services Suite of call management value-added services including call forwarding, reverse charge calls, free SMS on low balance, voicemail, missed call notifications, and call/SMS blocking.
  • WiFi Calling Service Voice call service enabling subscribers to make and receive calls over WiFi networks when cellular coverage is limited, enhancing connectivity in buildings and remote areas.
  • eSIM Service Electronic SIM service enabling subscribers with compatible devices to activate AsiaCell services without a physical SIM card, supporting dual-SIM functionality.
  • Asiaconnect Fixed Wireless Router Fixed wireless router providing home and office internet connectivity through AsiaCell's 4G+ network, sold through the AsiaMall platform.

Quantifiable outcome

  • 20 million+ subscribers served
  • +4 more outcomes

Companies that use AsiaCell

Customer profile

Named customers5 records

Segments7 records

Ideal customer profiles5 records

AsiaCell technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability11 records

Feature8 records

AsiaCell partnerships and signals

Strategic signal

Partnerships

Eleven partnerships are on record, tiered flagship, core, strategic and supporting.

  • Paris Saint-Germain (PSG)flagshipStrategic or Co-development Partner · 18 May 2026Landmark multi-year strategic partnership announced May 18, 2026 at Parc des Princes in Paris. AsiaCell became the first Iraqi company to enter a partnership of this scale with a global sports club. Asiacell serves as a premium partner with plans to evolve both brands in Iraq, coinciding with Iraq's national team qualifying for the World Cup. The partnership represents Iraqi business earning a place on the global stage.
  • 1001 (Legal OTT Streaming Platform)coreStrategic or Co-development Partner · 11 May 2026Strategic collaboration announced May 2026 providing AsiaCell customers with complimentary access to premium entertainment content through selected hard bundles. Grants access to sports coverage including LaLiga, Premier League, UEFA Champions League, and content from Paramount+, OSN+, STARZPLAY, and Rotana. Aims to expand AsiaCell's digital ecosystem, support Iraq's creative economy, and reinforce intellectual property protection.
  • Al-Nahrain UniversitystrategicStrategic or Co-development Partner · 14 April 2026Partnership to open Iraq's first 5G laboratory for educational and research purposes at Al-Nahrain University's College of Information Engineering, with support from Communications and Media Commission (CMC). The lab enables engineering and ICT students to engage with 5G networks, IoT, AI, and advanced computing, bridging academic curricula and telecommunications job market. Supports AsiaCell's digital transformation strategy and preparation for commercial 5G rollout.
  • NewsSocial (Cooperative Organization)strategicStrategic or Co-development Partner · 17 February 2026Long-term strategic partnership under Iraqi government supervision to build 'Manara' national AI ecosystem beginning with 'Smart Knowledge Systems and Artificial Intelligence in Iraqi Universities' project overseen by Prime Minister's advisor for scientific and academic affairs. Represents Iraq's first coordinated national effort to integrate AI into higher education institutions.
  • Druid AIcoreTechnology or Integration · 2 December 2025Partnership to launch multilingual conversational AI solutions enhancing customer and employee engagement. Supports Arabic, Kurdish, and English across digital channels. Aims to improve service quality, reduce workloads, and align with AsiaCell's digital transformation and 5G plans.
  • SDS (Sales & Distribution Platform)supportingTechnology or Integration · 2 December 2025Partnership to launch a next-gen Sales & Distribution platform during MWC Doha 2025 to modernize Iraq's retail ecosystem. Platform aims to improve operational efficiency, strengthen partner performance, and enhance customer value across Iraq.
  • LigaDatacoreTechnology or Integration · 29 November 2025Partnership deploying LigaData's AI Fabric and Data Platform across AsiaCell. Deployment unified previously siloed data sources and enabled GPU-accelerated predictive models improving churn prevention, marketing personalization, and network optimization. Positions AsiaCell as one of the most forward-looking telecom operators in the region.
  • Google CloudcoreTechnology or Integration · 28 November 2025Partnership to deliver AI-powered productivity and collaboration solutions including Google Workspace and Gemini Enterprise to businesses and educational institutions across Iraq. Signed at MWC Doha 2025, making AsiaCell the first telecom operator in Iraq to offer Google Cloud's productivity suite. Milestone in Iraq's digital transformation enabling secure, AI-driven tools.
  • CiscocoreTechnology or Integration · 26 November 2025Partnership to deploy Cisco's AI-powered Provider Connectivity Assurance platform across Iraq's network nationwide. Initiative enables predictive network management, real-time monitoring, and self-healing capabilities for approximately 19.7 million customers across all 19 governorates. One of the first AI-based network assurance adoptions in Iraq.
  • EvamcoreTechnology or Integration · 26 November 2025Partnership to adopt Evam's evamX platform for real-time, AI-driven customer engagement across all digital and traditional touchpoints. Enables marketing teams to deliver hyper-personalized interactions using intelligent automation and machine learning. Goal of deepening customer loyalty and strengthening Iraq's digital ecosystem.
  • Communications and Media Commission (CMC)strategicOthersIraqi regulatory body overseeing telecommunications sector. Provided supervision and sponsorship for AsiaCell's IPv6 dual-stack deployment and 5G lab initiative.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

AsiaCell competitors and assessment

Company assessment

Broad incumbents

  • Ooredoo Group: Qatar-based parent company and operator across nine markets (MENA, Asia). Comparable as a wireless carrier group with overlapping telecom capabilities, multi-country scale, and similar mobile/data product portfolio — provides the strategic context for AsiaCell within the group.
  • MTN Group: Africa- and Middle East-focused wireless carrier group operating in similar emerging markets. Comparable as a multi-market mobile operator with comparable subscriber scale, prepaid-led revenue mix, and enterprise services expansion.
  • Vodafone Group: Global telecom group with operations across multiple geographies, including partnerships in Turkey and Africa. Comparable as a wireless carrier offering mobile, enterprise, IoT, and digital services at similar scale.
  • Zain Group: Kuwait-based telecom group operating in multiple MENA markets including Iraq (Zain Iraq). Comparable as a regional mobile carrier group with similar prepaid/postpaid, enterprise, and digital services offerings across emerging markets.
  • STC (Saudi Telecom Company): Saudi Arabia's incumbent telecom with regional expansion. Comparable as a major MENA wireless carrier offering mobile, enterprise ICT, cloud, and digital services — and competing in adjacent markets for talent and partnerships.
  • Orange Middle East & Africa: Operates mobile and fixed services in several MENA and African markets. Comparable as a global incumbent with similar enterprise ICT, digital services, and mobile money/digital ecosystem plays in emerging markets.
  • Etisalat (e&): UAE-based incumbent telecom group operating wireless, fixed, and digital services across the Middle East, Africa, and Asia. Comparable as a regional incumbent with similar wireless carrier operations, enterprise ICT services, and digital content bundling.

Emerging players

  • Turkcell: Turkey-based mobile operator with operations in additional emerging markets. Comparable in offering mobile data, digital services, enterprise ICT, and operating with a similar ARPU/emerging-market economics profile.

Direct peers

  • Korek Telecom: Iraqi mobile network operator providing voice, data, and digital services across Iraqi governorates. Competes directly with AsiaCell and Zain Iraq for prepaid market share and is part of the same competitive triad in Iraq.
  • Zain Iraq: One of AsiaCell's primary direct competitors in the Iraqi mobile market, offering prepaid/postpaid mobile, data, and enterprise services across Iraq. Operates in the same regulatory environment and competes head-to-head for the same 20M+ subscriber base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat7 records

Key risks5 records

Key highlights6 records

Customer concentration

AsiaCell social profiles

Digital presence

AsiaCell compliance and trust

Trust signal

Compliance2 records

AsiaCell financial estimates

Financial estimate

Revenue estimate

Valuation estimate

AsiaCell leadership team

Management profile

Number of profiles

Profiles2 records

AsiaCell subsidiaries and ownership

Company hierarchy

Subsidiaries4 records

AsiaCell funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

AsiaCell M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AsiaCell

What does AsiaCell do?

AsiaCell provides mobile telecommunications services across Iraq, including prepaid and postpaid voice, SMS, and 4G/4G+ data services through RED Line, YOOZ, and Asiacell Elite sub-brands. It also offers enterprise ICT solutions (dedicated internet, SD-WAN, cybersecurity, cloud, IoT/M2M, bulk SMS, managed services), digital content and entertainment services (streaming, gaming, loyalty), and devices via its AsiaMall e-commerce platform. The company operates a 4G LTE network across all 19 Iraqi governorates supported by 9,320+ tower sites and 27,000+ points of sale.

Is AsiaCell a public or private company?

AsiaCell is a private company. It is classified as corporate owned and is currently operating.

When was AsiaCell founded?

AsiaCell was founded in 1999. It employs 1,001 to 5,000 people.

Where is AsiaCell based?

AsiaCell is headquartered in Sulaymaniyah, Iraq, in the Middle East region.

How does AsiaCell make money?

Six revenue lines are on record. Mobile Voice and Data Services (Prepaid) is the primary driver. The others are mobile Voice and Data Services (Postpaid), enterprise/B2B Telecommunications Solutions, SIM Card and Device Sales, value-Added Services and Digital Content and international Roaming Services.

Who are AsiaCell's main competitors?

Broad incumbents on record are Ooredoo Group, MTN Group, Vodafone Group, Zain Group, STC (Saudi Telecom Company), Orange Middle East & Africa and Etisalat (e&). Turkcell is listed as an emerging player. Direct peers are Korek Telecom and Zain Iraq.

Does AsiaCell have an API?

No public API is recorded for AsiaCell.

What industry is AsiaCell in?

AsiaCell's product category is Mobile Telecommunications Services. Its primary akta.pro industry code is HDAIAAAE, Private LTE/5G Mobile Network Operators (Campus/Industrial). Its NAICS code is 517112 and its SIC code is 4812.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
Iraqi NewsApple officially enters Iraq under new digital services frameworkApple has legally entered Iraq's regulated digital market, meeting CMC standards for its App Store, Apple Music, and other services. The certification allows Apple's digital services to operate under Iraqi regulation, and Asiacell will include iPhones in its retail network with warranties. The move supports Iraq's digital economy and attracts multinational investment.EIN PresswireAsiacell Wins Five Stevie® Awards for AI Innovation, Including Two Gold HonorsAsiacell won five Stevie Awards for AI innovation, including two Golds for its LAILA customer assistant and CEI+ network optimization system. LAILA automated 76% of queries, while CEI+ improved network quality and cut complaints. The company plans to launch 5G services pending regulatory approval.Retail Technology Innovation HubDon’t miss this Druid webinar giving the full story behind a huge AI customer service transformation — Retail Technology Innovation HubDruid AI and RTIH are co-hosting a free webinar on 28th July to showcase Asiacell's AI-driven customer service transformation, featuring speakers from Asiacell's customer care leadership team and Druid AI. Asiacell, EMEA's largest telecommunications provider serving over 20 million customers, deployed an AI agent named Laila that automated 79% of digital interactions, increased digital channel adoption from 12% to 54%, and reduced monthly voice calls from approximately one million to 500,000. The webinar will include a CX AI Playbook and live Q&A with the implementation team on their six-stage transformation framework.Third NewsWinners Announced for the 2026 Stevie Awards in Technology ExcellenceOn July 23, 2026, the winners of the Stevie Awards for Technology Excellence were announced, with IBM topping the list with nine Stevie Awards. The competition evaluated over 700 nominations from 37 countries, judged by more than 180 technology and business professionals across 23 technology sectors including AI, fintech, and healthcare technology. Other notable winners include Architect from Istanbul (six awards), ValueLabs from India and the USA (six awards), Asiacell from Baghdad, Iraq, and Epsilon3 from El Segundo, California, USA (five awards each).Third NewsAnnouncing the Winners of the 2026 Stevie® Awards for Technology ExcellenceOn July 23, 2026, the Stevie Awards for Technology Excellence announced its 2026 winners, with IBM emerging as the top recipient securing nine awards among over 700 nominations from 37 nations evaluated by more than 180 industry professionals. Other recognized organizations include Architecht from Istanbul, ValueLabs from India, and Asiacell from Baghdad, each winning multiple awards across categories spanning AI, healthcare technology, fintech, and green technology. The awards ceremony is scheduled for October 28, 2026, at the Pullman Paris Montparnasse in Paris, France.Third NewsWinners Announced for the 2026 Stevie® Awards Celebrating Exceptional Technology InnovationsThe 2026 Stevie Awards for Outstanding Technology Solutions announced its winners, recognizing exceptional achievements in technology across 23 fields including AI, fintech, and healthcare technology, with over 700 nominations from 37 countries evaluated by 180 judges. IBM led the winners with nine Stevie Awards, followed by Architect of Istanbul and ValueLabs with six awards each, while Asiacell and Dubai Digital Authority each secured five awards. A ceremony to honor the winners is scheduled for October 28, 2026, at the Pullman Paris Montparnasse in Paris, France.PR NewswireGewinner der dritten jährlichen Stevie® Awards for Technology Excellence bekannt gegebenThe winners of the Stevie Awards for Technology Excellence 2026 were announced on July 23, 2026, recognizing outstanding technological achievements across 23 technology categories. Over 700 nominations from organizations in 37 countries and territories were evaluated by more than 180 technology and business professionals as judges. IBM led with 9 Stevie Awards, followed by Architecht and ValueLabs with 6 awards each, while Asiacell, Dubai Digital Authority, and Epsilon3 each received 5 awards; the awards ceremony will take place on October 28, 2026, in Paris, France.PR NewswireWinners in Third Annual Stevie® Awards for Technology Excellence AnnouncedThe 2026 Stevie Awards for Technology Excellence winners were announced, with over 700 nominations from 37 nations evaluated by 180 judges. IBM leads with nine awards, followed by Architecht and ValueLabs with six each. Winners will be honored at a Paris ceremony on October 28, 2026.NewswireWinners in Third Annual Stevie® Awards for Technology Excellence AnnouncedThe 2026 Stevie Awards for Technology Excellence winners were announced, with over 700 nominations from 37 nations evaluated. IBM leads with nine awards, followed by Architecht and ValueLabs with six each. Winners will be honored at a ceremony in Paris on October 28, 2026.Retail Technology Innovation HubHow Asiacell automated 79% of customer interactions with Druid AI AgentsAsiacell, serving over 20 million customers, has automated 79% of digital customer interactions through Laila, its Druid AI-powered agent, achieving a near tripling of digital channel adoption from 12% to 54% and halving monthly voice calls from one million to approximately 500,000. The telecom operator, which partnered with Druid AI for the transformation, will share its implementation framework in a webinar on July 28th covering the six-stage approach from initial call centre immersion to scaled AI deployment. The results represent one of the largest AI-driven customer service transformations in the Middle East and Africa region at live operational scale.