CENTRO

Name

CENTRO

Legal name

Centro Inc

Website

https://centroinc.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Human Services

NAICS

Civic and Social Organizations (81341), Other Residential Care Facilities (6239), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Nursing and Residential Care Facilities (623)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Cultural Centers & Community Cultural Organizations (BPAGAHAD)

Keywords

• Community social services
• Multicultural human services
• Food pantry assistance
• Adult foster care
• Immigrant family support

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Grants & Contracts: CENTRO receives significant funding through government grants and contracts including Community Development Block Grant (CDBG) from City of Worcester, Department of Children & Families (DCF), Department of Developmental Services (DDS), and MassHealth for Adult Foster Care services.
2. Donations & Charitable Contributions: CENTRO accepts tax-deductible donations from individuals and organizations as a 501(c)(3) nonprofit. Corporate sponsorships are also solicited.

Distribution channels1 record

Marketing channels5 records

Core offering

CENTRO (Centro Inc., formerly Centro Las Americas) is a 501(c)(3) nonprofit community-based organization providing culturally and linguistically competent health and human services to underserved populations in Central Massachusetts. Its programs include food pantry, adult and group foster care, family support, children and family services, financial empowerment, homeownership counseling, cultural programming via the Institute of Latino Arts & Culture (ILAC), and community redevelopment through its subsidiary NACDC.

Product overview

CENTRO (Centro Las Americas) is a nonprofit 501(c)(3) community-based organization that operates as a multicultural, multilingual health and human services delivery system. The organization does not offer a technology product platform; rather, it provides social service programs including Food Pantry, Community Support Services, Adult & Group Foster Care (AFC), Group Adult Foster Care (GAFC), Family Support Services, Children & Family Services, Financial Empowerment, Homeownership programs, and the Institute of Latino Arts & Culture (ILAC), along with its affiliate New Americans Community Development Corporation (NACDC).

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry & Food Services Emergency food pantry services providing essential food provisions to Worcester area residents; operates as the second largest food pantry in Worcester, distributing hundreds of thousands of pounds of food annually.
• Community Support Services Case management, citizenship assistance, residency affairs, translations, and community support services for low-income residents.
• Adult Foster Care (AFC) & Group Adult Foster Care (GAFC) Assistance to adults 16 years and older who cannot live safely at home alone, providing 24-hour monitoring with trained caregivers who assist with daily living activities; CARF accredited.
• Family Support Services Walk-in family support centers providing information, referrals, navigation services, monthly activities, and transition support for individuals with developmental disabilities.
• Children & Family Services Multiple programs including Youth Support, Intensive Family Stabilization, Parent Support Services, Comprehensive Foster Care, and Outreach & Tracking for children and families involved with DCF.
• Financial Empowerment Program Bilingual financial education and coaching covering budgeting, credit building, loan management, savings strategies, and debt elimination.
• Homeownership Program Housing counseling, pre-purchase counseling, first-time homebuyer classes, down payment assistance, foreclosure counseling, and post-purchase coaching.
• Institute of Latino Arts & Culture (ILAC) Cultural programming including the Latin American Festival and Hispanic Heritage Breakfast to share heritage, art, and culture with the community.
• New Americans Community Development Corporation (NACDC) Wholly owned subsidiary of CENTRO undertaking community redevelopment and economic development initiatives focused on revitalizing the Main Middle area of Worcester through housing, business development, and workforce training.

Quantifiable outcome

• Served over 24,000 people each year across 52+ cities and towns in Massachusetts

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and supportive.

• Worcester County Food BankcoreOthersMajor food supply partner for CENTRO's food pantry operations. Collaborates with CENTRO to address food insecurity in Worcester area.
• Tufts Health PlansupportiveOthersCorporate donor supporting CENTRO's mission and programs.
• United HealthcaresupportiveOthersCorporate donor supporting CENTRO's community health programs.
• University of MASS Medical SchoolsupportiveOthersCorporate donor and potential collaborative partner for health-related services.
• UniBanksupportiveOthersCorporate sponsor and community partner.
• Harvard Pilgrim HealthCaresupportiveOthersCorporate donor supporting CENTRO programs.
• Fallon HealthsupportiveOthersHealthcare corporate sponsor and community partner.
• Reliant Medical GroupsupportiveOthersHealthcare provider and community partner.
• Project BreadcoreOthersFunding source for food services and food pantry operations.
• CARF InternationalcoreOthersProvides accreditation for Adult Foster Care Program. CARF accreditation demonstrates commitment to quality standards.
• SNAP (Supplemental Nutrition Assistance Program)supportiveOthersGovernment nutrition assistance program partnered for food distribution services.
• Clark UniversitysupportiveOthersEducational institution partner; conducted strategic analysis as part of CENTRO's Vision 2020 planning process.
• Worcester State UniversitysupportiveOthersEducational institution partner and community collaborator.
• Assumption CollegesupportiveOthersEducational institution partner and community collaborator.
• Worcester AcademysupportiveOthersEducational institution partner and community collaborator.
• GoyasupportiveOthersCorporate sponsor supporting CENTRO's mission.
• Dunkin DonutssupportiveOthersCorporate sponsor and community partner.
• Worcester County Food BankcoreOthersKey food supply partner for CENTRO's emergency food pantry services.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• International Institute of New England (IINE): New England-wide nonprofit providing refugee resettlement, case management, and adult/educational services to immigrant communities. Directly comparable to CENTRO on target population (immigrants/refugees), multilingual service model, and statewide geographic reach, competing for similar state-contracted funding pools.
• Ascentria Care Alliance: Massachusetts-headquartered social services nonprofit (formerly Lutheran Social Services of NNE) providing refugee resettlement, foster care, older-adult services, and community support. Mirrors CENTRO's multi-program, contract-funded human-services model with comparable DCF/DDS-style program mix.
• Catholic Charities Worcester County: Faith-based CBO serving Worcester County with immigrant services, family stabilization, refugee resettlement, and adult services. Operates in the same Worcester geography, competing for the same state and diocesan funding streams serving overlapping immigrant clients.
• La Colaborativa: Latino-focused community-based nonprofit serving Greater Lawrence, MA, with food security, youth services, immigrant integration and economic development programming. Most direct cultural/counterpart to CENTRO's Latino-roots multiservice model in Massachusetts.
• Worcester Community Action Council (WCAC): Community action agency serving Worcester County with anti-poverty, family support, early childhood, energy assistance and weatherization programs. Competes with CENTRO for Community Services Block Grant, CDBG and state family-support funding within the same service territory.
• Massachusetts Alliance of Portuguese Speakers (MAPS): Statewide multilingual social-services nonprofit serving Portuguese-speaking and other immigrant communities with case management, translation, youth/family, and elder services. Closely parallel to CENTRO's "multicultural, multilingual multiservice" positioning in Massachusetts.

Broad incumbents

• Edward M. Kennedy Community Health Center: Federally-qualified community health center headquartered in Worcester serving a largely immigrant/Latino patient base with primary care, behavioral health, and social-support navigation. Operates in the same Worcester geography but with a healthcare-led operating model, overlapping with CENTRO's One Health division.
• YMCA of Central Massachusetts: Long-standing multiservice community organization serving Central MA with youth development, family services, food distribution and immigrant-related programming through Y branches. Comparable on community-trust incumbency and broad human-services delivery but not immigrant-focused.
• United Way of Central Massachusetts: Central MA's largest fundraising and grantmaking intermediary, directly funding CBOs including CENTRO and convening the Worcester funding ecosystem. Overlaps as a community-services anchor and competes for donor mindshare.

Emerging players

• Haitian American Public Health Initiatives (HAPHI): Boston-area nonprofit serving Haitian and broader immigrant populations with public-health, social services, and youth programs. Smaller in scale but structurally similar to CENTRO in delivering culturally-competent multilingual community services in Massachusetts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/centroworcester
• YouTubeyoutube.com/@centroinc.312?app=desktop
• Facebookfacebook.com/CentroWorcester
• LinkedInlinkedin.com/in/centro-worcester-b1ba77172
• Instagraminstagram.com/centroworcester

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CENTRO