What Kailo Labs does

Kailo Labs LLC (formerly Pain Relief Technologies LLC) is a Sandy, Utah-based consumer wellness company that designs, engineers, and manufactures drug-free pain relief patches built on patented micro-capacitive technology licensed from nCAP Medical. The product line comprises three SKUs—The Kailo ($119, ~1-year lifespan), The Flex ($34.99/month subscription or $98–$245 one-time, 30-day lifespan, flexible polyethylene form factor), and The Element ($249, lifetime warranty)—all using the same core technology: a patented array of microscopic copper, silver, and silicon particles arranged to interact with the body's electrical signaling and influence pain perception. The patches are FDA registered, supported by peer-reviewed clinical evidence including the 128-patient IRB-approved PREVENT study and a 156-patient UPMC/NIH-funded knee arthroplasty trial.

The company operates a direct-to-consumer e-commerce model through gokailo.com, shipping to more than 100 countries (with stated reach to 140+) and supplementing web orders with phone sales and a concierge video-call placement service. Revenue is generated through one-time hardware sales, a recurring subscription line for The Flex and adhesives, accessories (adhesive refills, K-tape, bandages, armbands, carry cases), and digital gift cards. Kailo has reportedly served over one million customers and cites 7,500+ reviews with a 4-star average and 95%+ positive rating, though financial disclosures are limited—the only external capital raised on record is a $174,000 Indiegogo crowdfunding round in April 2022 for the Kailo Flex launch. The company operates with 11–50 employees and has no institutional venture capital backing disclosed in available data.

Name

Kailo Labs

Legal name

Kailo Labs LLC

Website

https://gokailo.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Kailo Labs designs and sells FDA-registered, drug-free pain relief patches using patented micro-capacitive bio-antenna technology through direct-to-consumer e-commerce, serving over one million individual consumers globally across more than 100 countries.

Ownership category

akta.pro rank

Product category

Wearable Pain Relief Devices

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)

SIC

Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

OTC Pain Relief & Fever (Analgesics, Anti-inflammatory, Topical Pain Relief) (CRADAMAC)

Keywords

• Pain relief patches
• Drug-free pain relief
• Wearable pain management
• Micro-capacitive patches
• Chronic pain treatment

Headquarters

HQ city

Sandy

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Marketing or Sales, Operations, Personnel, Technology or R&D

Revenue model

1. Pain Patch Hardware Sales: One-time purchase of physical pain relief patches (The Kailo, The Flex, The Element) with varying lifespans. Each patch can be used continuously for its rated duration (30 days to lifetime). Includes free adhesives with initial purchase.
2. Subscription Recurring Revenue: Monthly subscription model for The Flex patch at $34.99/month (29% off one-time price). Subscription includes free shipping and free extra adhesives on first order. Customers can choose delivery frequency (monthly, every 2 months, every 3 months). Adhesive 10-packs also available on subscription.
3. Accessories Sales: Aftermarket sales of replacement adhesives, K-tape rolls, cohesive bandages, armbands, and soft carry cases. Consumable adhesives required for ongoing use of patches.
4. Gift Cards: Digital gift cards sold in denominations from $25 to $500. No expiration. Can be sent to multiple recipients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Kailo Labs designs, engineers, and manufactures drug-free, reusable pain relief patches (The Kailo, The Flex, and The Element) built on patented micro-capacitive bio-antenna technology that uses copper, silver, and silicon particles to interact with the body's nervous system. The company sells these patches direct-to-consumer through its gokailo.com e-commerce site with a subscription option, supported by adhesive accessories and clinical trial-validated efficacy claims.

Product overview

Kailo Labs offers a portfolio of drug-free, non-toxic pain relief patches built on patented micro-capacitive technology. The core product line consists of three pain patch variants: The Kailo (original, lasting up to 1 year), The Flex (flexible variant for bendy areas, lasting up to 30 days), and The Element (lifetime-use premium option). All three products use the same underlying technology—microscopic copper, silver, and silicon particles arranged in a patented configuration that absorbs electrical energy and interacts with the body's nervous system. The portfolio is complemented by adhesive accessories (standard, extra strength, and Flex-specific), K-Tape and cohesive bandage options, an armband, carry case, and digital gift cards.

Differentiator

Problem solved

Functional benefit

Brands

• Kailo: The original Kailo pain patch designed for durable relief lasting at least a year.
• Kailo Flex
• The Element

Products and services

• The Kailo (Original) Pain Relief Patch Original drug-free pain relief patch using patented micro-capacitive technology, reusable for up to 365 days of continuous 24/7 use. Sold to individuals suffering chronic or acute pain seeking a non-pharmaceutical alternative; priced $119-$595 with 90-day money-back guarantee.
• The Flex Pain Relief Patch Flexible pain relief patch made with a polyethylene base and Kailo slurry, designed for bendy parts of the body such as joints. Reusable for up to 30 days. Available as one-time purchase ($98-$245 depending on quantity) or as $34.99/month subscription (29% off). Includes 30-day money-back guarantee and 5 free adhesives per patch.
• The Element Pain Relief Patch Premium pain relief patch using the same patented Kailo micro-capacitive technology, designed to last a lifetime with a lifetime warranty. Priced at $249 per patch, with a 90-day return policy. Targeted at customers seeking a permanent, long-term pain relief solution.
• Kailo Adhesive 10-Pack Reusable adhesive strips designed for use with The Kailo and Element pain patches, marketed as best for sensitive skin. Pack contains 10 adhesive strips, priced at $24.99.
• Kailo Extra Strength Adhesive 10-Pack Stronger reusable adhesive strips for The Kailo and Element pain patches, effective in humid or sweaty conditions. Pack of 10, priced at $24.00.
• Flex Adhesive 5-Pack Adhesive strips made specifically for The Flex pain patch. Pack of 5, priced at $14.99.
• Kailo K-Tape Roll of 30 Elastic cotton K-Tape strips with acrylic adhesive for securing Kailo pain patches to ankles, wrists, arms, and legs. Each roll includes 30 strips lasting 1-7 days each, priced at $11.99 per roll ($9.59 on subscription).
• Kailo Cohesive Bandage Self-adhering cohesive bandage used to secure Kailo, Element, and Flex pain patches. Available in multiple sizes priced $6.00 to $26.00.
• Kailo Armband Armband accessory that keeps Kailo, Element, and Flex pain patches securely in place on the arm. Priced at $59.00 with a 30-day return/exchange policy.
• Soft Carry Case Protective soft carry case for storing and transporting Kailo pain patches and accessories. Priced at $13.00.
• Kailo Gift Cards Digital gift cards available in denominations from $25 to $500, with no expiration date and digital-only delivery. Can be sent to multiple recipients.

Quantifiable outcome

• 95% positive user rating based on over 7,500 reviews
• +9 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and major.

• Clarity Science LLCcoreStrategic or Co-development Partner · 30 January 2022Administered the IRB-approved PREVENT study evaluating Kailo Pain Patch efficacy in 128 patients with mild, moderate, and severe pain conditions. Led by Dr. Jeffrey Gudin as principal investigator. Study published in Anesthesia and Pain Research journal.
• nCAP Medical / nCAP TechnologiescoreTechnology or IntegrationThe underlying Kailo technology was invented by nCAP Medical. Kailo licenses technology from nCAP technologies. This is the core proprietary technology that powers all Kailo products (Flex, Kailo, and Element patches).
• Jeffrey Gudin, MDcoreStrategic or Co-development PartnerPrincipal Investigator for the PREVENT clinical study. Quote: 'With the increased focus on identifying alternative therapies for patients experiencing pain, the use and ongoing research of novel approaches including the non-drug and microtechnology based Kailo patch, seem to have a very positive effect on patients.'
• University of Pittsburgh Medical Center (UPMC)majorStrategic or Co-development PartnerConducted randomized placebo-controlled clinical trial on 156 total knee replacement patients. Study supported by National Institutes of Health (NIH) grant. Published in Journal of Arthroplasty. Showed 26% reduction in opioid consumption and 19% shorter hospital stays.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PENETREX: PENETREX is a topical pain relief cream marketed for neuropathy, arthritis, and joint pain with a strong DTC and Amazon presence. Comparable as a non-prescription, non-opioid pain relief brand targeting the same chronic pain customer with a different delivery format (cream vs. patch).
• BioElectronics Corporation: Maker of ActiPatch, an FDA-cleared pulsed shortwave therapy device sold OTC for musculoskeletal pain. Direct competitor in the electroceutical/topical pain patch category with overlapping technology approach (electromagnetic field interaction with tissue) and the same DTC pharmacy and retail distribution model.
• Hyperice: Hyperice makes vibration, percussion, and compression recovery devices used by athletes and chronic pain sufferers. Comparable as a DTC premium wellness hardware brand selling pain relief and recovery products, with a similar premium pricing and lifestyle marketing approach.
• Hisamitsu America (Salonpas): Hisamitsu markets the Salonpas line of OTC topical pain relief patches (lidocaine, methyl salicylate, menthol). Closest large-scale competitor in the topical pain patch form factor, competing directly for the same drug-free pain sufferer customer in retail and online.
• Therabody: Therabody (formerly Theragun) sells percussive therapy devices, recovery air compression boots, and electrical stimulation products marketed for pain relief, recovery, and wellness. Directly comparable as a DTC consumer brand selling premium pain-relief hardware with a clinical evidence narrative.
• Quell (NeuroMetrix): NeuroMetrix's Quell is a wearable neurostimulation device for chronic pain, FDA-cleared and sold direct-to-consumer. Closest technological analog — both products claim to modulate nervous system signaling to reduce pain — and competes in the same high-end wearable pain-relief category.

Broad incumbents

• Charlotte's Web: Charlotte's Web is a leading CBD wellness brand selling topicals, tinctures, and capsules marketed for pain, sleep, and recovery. Competes for the same drug-free, non-opioid pain sufferer customer with a different active approach (cannabinoids), and represents an alternative path the consumer might choose over a bio-electric patch.
• Omron Healthcare: Omron is a leading manufacturer of TENS units and electrotherapy devices for OTC pain management, sold through retail pharmacies and online. Directly comparable as an established electrotherapy pain relief brand with deeper distribution, though focused on powered devices rather than passive patches.
• Chattem / Sanofi (Icy Hot): Icy Hot is one of the largest OTC topical analgesic brands in the US, offering patches, creams, and sprays for muscle and joint pain. Operates broadly in the same OTC topical pain relief category as Kailo but is part of Sanofi's larger consumer health portfolio and uses drug-based (menthol/methyl salicylate) rather than bio-electric technology.

Others

• nCAP Medical / nCAP Technologies: nCAP Medical is the inventor and licensor of the underlying micro-capacitive technology that powers Kailo patches. Ecosystem participant rather than direct competitor — its R&D pipeline and licensing terms directly shape Kailo's product roadmap and competitive position.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/getKalio
• Facebookfacebook.com/getkailo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kailo Labs