Mornington Communications

What Mornington Communications does

Mornington Communications Co-operative Limited is a member-owned Canadian telecommunications co-operative headquartered in Milverton, Ontario, tracing its origins to 1919 and formally incorporated as a co-operative on November 4, 1994. It delivers a full bundled portfolio of residential and business telecom services — Fibre to the Home (FTTH) internet with speeds up to 1 Gbps/500 Mbps, digital television and Mornington Stream IPTV, mobile services resold over the Bell Mobility network, home phone (regulated in the 595 exchange, competitive elsewhere), 24/7 ULC-listed security monitoring, and web hosting — across rural southwestern Ontario covering Perth, Wellington and Waterloo counties.

The company's core technology stack is buried fibre optic cable for FTTH, supplemented by DSL/xDSL and wireless broadband in unserved areas, an IPTV platform (Mornington Stream) distributed across Apple TV, Fire TV, Chromecast, Smart TVs, iOS, Android, and Amazon Appstore, a managed WiFi layer (Command Centre / Command Centre Plus), and mobile service delivered as an MVNO over Bell's network. Mornington operates five physical retail offices (Milverton, Stratford, Drayton, Wellesley, Tavistock), a dedicated business sales function, and live telephone support extending into evenings and weekends. By 2019 it reported 2,000+ FTTH customers and 10,600+ subscribed services across eight completed fibre communities (Gadshill, Atwood, Milverton, Monkton, Drayton, Moorefield, Nithburg, Wellesley).

Revenue is generated almost entirely through recurring monthly subscriptions on internet ($59.95-$89.95 residential; $69.95-$119.95 business symmetric fibre), TV theme and premium packs ($6.95-$19.95), mobile plans and devices, phone line and feature fees, security monitoring ($24/month base), web hosting ($6.95-$29.95), and AVL fleet management ($28/month). A multi-service bundle discount ($10-$25/month depending on service count) drives cross-product attach. Co-operative governance, member dividends, community sponsorships (over $28,000 in 2018), and ongoing federal/provincial broadband funding (over CAD $4M announced June 2023 for 400+ additional homes in eight communities) underpin both retention and capital expansion.

Name

Mornington Communications

Legal name

Mornington Communications Co-operative Limited

Website

https://mornington.ca

Company type

Private

Founded year

1919

Operating status

Operating

Headcount range

11–50 employees

Short description

Mornington Communications Co-operative Limited is a member-owned Ontario telecom co-operative delivering bundled fibre internet, TV, mobile, home phone, security, and web hosting services to residential and business customers across rural Perth, Wellington, and Waterloo counties.

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Communications Services, Nec (4899)

akta.pro primary industry

Municipal & Community Broadband ISPs (HDAIADAH)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ), Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)

Keywords

• Rural broadband internet
• Telecommunications services
• Fibre to the home
• Residential mobile plans
• Home security monitoring

Headquarters

HQ city

Milverton

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Internet Services: Monthly recurring subscription revenue from residential and business fibre internet, DSL, and wireless broadband services. Plans range from basic 50/25 Mbps to 1 Gbps/500 Mbps fibre connections with unlimited data.
2. Mobile Services: Monthly cellular plans with voice, text, and data services. Revenue includes device sales through MorningtonTAB financing program, prepaid plans, and international roaming add-ons (U.S. and international travel packs).
3. Television Services: IPTV subscription revenue from Essentials packages, theme packs, premium channels (TSN, Crave, Sportsnet, Starz), and standalone channels. Additional revenue from TV On Demand rentals and Mornington Stream streaming service.
4. Home Phone Services: Monthly landline service fees for Basic and Exclusive plans, long-distance calling plans (Mornington One Rate, 500, 1000, Unlimited), international calling charges, and optional feature add-ons (Call Forward, Voicemail, etc.).
5. Security Monitoring: Monthly monitoring service fees for residential and business security systems. Revenue from Basic Service ($24/month), add-ons (Daily/Weekly/Monthly Email Reports at $5 each, Cellular Backup at $15), and equipment installation charges.
6. Web Hosting: Monthly subscription fees for web hosting plans (Starter $6.95, Basic $9.95, Enhanced $19.95, Premium $29.95) including storage, email boxes, data transfer, SSL certificates, and MySQL databases.
7. Business Solutions: Business telephone services, IP Centrex solutions, fibre internet circuits with static IP options, mobility solutions for fleet management, and business security installations.
8. Bundle/Multi-service Discounts: Multi-service discount program offering $10 savings with 2 services, $15 with 3 services, $20 with 4 services, and $25 with 5 services. This drives customer retention and increases wallet share across the service portfolio.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Mornington Communications is a member-owned cooperative providing bundled telecommunications services to rural Ontario, including Fibre-to-the-Home internet (up to 1 Gbps), mobile phone plans (on the Bell Mobility network), IPTV/digital television via the Mornington Stream platform, home phone, 24/7 monitored home and business security, and web hosting. Services are delivered over owned fibre optic and DSL infrastructure with five physical retail offices and direct business sales across Perth, Wellington, and Waterloo counties.

Product overview

Mornington Communications is a co-operative telecommunications provider (operating since 1919, incorporated as a co-operative in 1994) offering a bundled portfolio of residential and business services across Ontario. For residential customers, the core product portfolio comprises Fibre Internet (up to 1 Gbps with unlimited data), Mobile/Wireless services on the Bell Mobility network, Digital Television delivered via Mornington Stream IPTV and traditional TV Packages, Home Phone with a range of calling features, and Home Security monitoring. These services are sold both individually and as bundled packages with multi-service discounts. A managed WiFi service called Command Centre (and Command Centre Plus for larger homes) adds parental controls and network management to fibre internet plans. Mobile customers can add U.S. and International Travel Packs, and those needing device financing can use MorningtonTAB. Web Hosting services (Starter to Premium tiers) serve both residential and business customers. Mornington participates in the federal Connecting Families Initiative, providing subsidized internet to low-income households. For business customers, Mornington offers dedicated Fibre Internet, Circuits Internet with optional Static IP, Business Telephone (including IP Centrex), Mobility Solutions (with fleet management), and Business Security services. TV Everywhere allows authenticated subscribers to stream select TV channels on the go, and TV On Demand provides movie rentals. All services are supported by local installation, 24/7 monitoring, and live technical support.

Differentiator

Problem solved

Functional benefit

Brands

• Mornington Stream: IPTV streaming service allowing customers to watch TV on multiple devices with cloud PVR and on-demand content.
• MorningtonTAB
• Command Centre
• cyg.net

Quantifiable outcome

• 2,000+ Fibre to the Home customers served
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• SWIFT (Southwestern Integrated Fibre Technology)coreStrategic or Co-development PartnerSWIFT is a not-for-profit corporation working to expand broadband access across southwestern Ontario. Mornington partners with SWIFT and both levels of government to bring Fibre to the Home to approximately 700 farms, homes, and businesses in Amulree, Donegal, and Britton areas.
• Bell MobilitycoreTechnology or IntegrationMobile network partner providing cellular network coverage for Mornington's mobile services. Mornington resells mobile plans on Bell's network infrastructure. Services include 4G smartphone access and coverage map availability.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Wightman Telecom: Southwestern Ontario co-operative telecommunications provider offering fibre, TV, phone, and security to rural communities — directly comparable business model, geography, and service mix to Mornington.
• Execulink Telecom: Ontario independent ISP offering fibre internet, mobile, TV, and phone across rural and small-town markets — closely matched in product portfolio and customer base, though structured as an investor-owned company rather than co-op.
• Hay Communications: Member-owned co-operative providing fibre, TV, phone, and internet across rural Ontario — directly comparable co-operative structure, rural Ontario footprint, and bundled service model.
• North Frontenac Telephone Company: Small Ontario telephone co-operative offering internet, TV, and phone to rural Eastern Ontario — comparable co-operative governance, rural focus, and limited geographic scope.
• Cochrane Telecom Services (Cogeco Connexion): Northern Ontario cable and broadband provider (now part of Cogeco) serving rural communities — comparable rural Canadian broadband provider with TV, internet, and phone bundles.
• Quadro Communications: Southwestern Ontario co-operative delivering fibre internet, TV, phone, and wireless to rural communities — directly comparable in scale, governance, and service portfolio to Mornington.

Broad incumbents

• Eastlink: Canadian independent regional telecom providing fibre, TV, mobile, and home services across multiple provinces — comparable diversified service bundle though at substantially larger scale than Mornington.
• Bell Canada: Canada's largest incumbent telecom and Mornington's wholesale mobile partner — competing in the same rural Ontario geographies with broader scale, deeper capex, and overlapping fibre/wireless offerings.

Regional players

• TBayTel: Thunder Bay-based municipal telecom offering fibre, mobile, TV, and phone across Northwestern Ontario — comparable regional incumbent operator with similar bundled service mix.
• Vianet: Northern Ontario regional ISP offering fibre and wireless broadband to rural and small-town customers — similar rural broadband focus but geographically distinct from Mornington's SW Ontario footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mornington1919
• Facebookfacebook.com/Morningtoncommunications
• LinkedInlinkedin.com/company/mornington-communications-co-operative-limited

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mornington Communications