Wightman
Wightman is a family-owned Canadian telecommunications company (founded 1908, now in its 4th generation) that delivers bundled fibre internet, TV, phone, and mobile services to residential and small-business customers across 16+ communities in Southwestern Ontario, differentiating on local human support, transparent pricing, and dedicated fibre connectivity.
- Company typePrivate
- Founded1908
- HeadquartersClifford, Canada
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Wightman does
Wightman is a family-owned telecommunications company headquartered in Clifford, Ontario, that delivers bundled internet, television, telephony, and mobile services to residential and small-business customers across 16+ communities in Southwestern Ontario, spanning Orangeville to Stratford. Founded in 1908 by Robert Wightman and now in its fourth generation of family leadership under Paul and Blair Wightman (since 2001), the company operates a horizontal subscription model across two customer segments — Residential (primary) and Business (secondary) — with monthly recurring revenue from internet tiers ($72.95-$115/mo residential), TV packages ($19.95-$29.95/mo base with UPick and premium add-ons), home phone ($34.95/mo), mobile plans ($39.95-$69.95/mo), and business internet ($173-$225/mo).
The core technical platform is a Fibre-to-the-Home (FTTH) network providing dedicated fibre-optic connections with symmetrical gigabit speeds and no shared bandwidth, supplemented by a Wi-Fi 6 mesh system using Nokia Beacon 3.1 devices and an IPTV streaming stack delivered through the Wightman TV app and Cloud DVR. Self-service is enabled through the SmartHub web portal and the Wightman Support App (iOS/Android), while distribution combines direct phone sales, an in-person corporate office, business inside sales, and online signup via wightman.smarthub.coop. The company explicitly positions against large national carriers on speed-to-human-support (advertised 13.3-second average to reach a live local representative), transparent flat-rate pricing with 3-year price guarantees on internet, and community reinvestment through local sponsorships and Wightman Community TV programming.
Revenue is generated entirely through recurring subscription billing, hardware rental/sales (Nokia Beacon, mobile devices with trade-in program), and premium add-on fees (Cloud DVR, premium channels such as TSN Plus, Sportsnet, CRAVE, STARZ). The company is privately held under continuous family ownership with no disclosed institutional investors, no funding rounds, and no M&A activity in the record. Additional non-core elements include a Web Hosting product for businesses and formal Accessibility Plan (2026-2028) compliance under the Accessible Canada Act.
Wightman firmographics
Firmographics- Name
- Wightman
- Legal name
- Wightman Telecom
- Website
- https://wightman.ca
- Company type
- Private
- Founded year
- 1908
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Wightman is a family-owned Canadian telecommunications company (founded 1908, now in its 4th generation) that delivers bundled fibre internet, TV, phone, and mobile services to residential and small-business customers across 16+ communities in Southwestern Ontario, differentiating on local human support, transparent pricing, and dedicated fibre connectivity.
- Ownership category
- akta.pro rank
Where Wightman is headquartered
LocationHeadquarters
- HQ city
- Clifford
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Wightman business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Internet Services: Monthly subscription revenue from residential and business internet packages ranging from 100 Mbps to 1 Gbps speeds. Includes fibre-to-the-home options.
- TV Services: Subscription revenue from TV packages including Basic TV ($29.95/mo), UPick channel selection, premium channel add-ons (TSN Plus, Sportsnet, CRAVE, STARZ), and Cloud DVR storage.
- Phone Services: Monthly landline phone service ($34.95/mo base) with add-on features, long distance plans, and business hosted phone systems.
- Mobile Services: Cellular plans starting at $39.95/mo with various minute, data, and text combinations. Device sales also contribute revenue.
- Hardware Rental/Sales: Revenue from Wi-Fi equipment rental (Nokia Beacon 3.1 at $4.95/mo) and mobile device sales including trade-in programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | The Neighbour - 100 Mbps residential internet |
| Subscription | Monthly | The Hometown Hero - 250 Mbps residential internet |
| Subscription | Monthly | The Local Legend - 1 Gbps residential internet |
| Subscription | Monthly | Basic TV Package |
| Unit Pricing | Monthly | UPick Channel Packs |
| Subscription | Monthly | Premium Channel Add-ons |
| Subscription | Monthly | Cloud DVR |
| Subscription | Monthly | Home Phone Service |
| Subscription | Monthly | Long Distance Plans |
| Subscription | Monthly | Mobile Plan B |
| Subscription | Monthly | Mobile Plan C |
| Subscription | Monthly | Mobile Plan D |
| Subscription | Monthly | Business Internet - Most Popular |
| Subscription | Monthly | Business Internet - Office Favourite |
| Subscription | Monthly | Business Internet - Fibre |
| Subscription | Monthly | Whole Home Wi-Fi Equipment |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Wightman product offering
Product offeringCore offering
Wightman provides bundled telecommunications services to households and businesses in Southwestern Ontario, delivering internet (100 Mbps to 1 Gbps), TV, home phone, and mobile plans over its own Fibre-to-the-Home network. It operates distinct residential and business product lines with separate pricing tiers, dedicated fibre connections for rural communities, and self-service account management via its SmartHub portal and mobile apps.
Product overview
Wightman is a family-run telecommunications company (in operation since 1908) providing bundled internet, TV, phone, and mobile services primarily in rural Southwestern Ontario. The core offering centers on internet connectivity at three tiers (100/250/1000 Mbps), supplemented by Fibre to the Home in select areas. TV service includes a Basic Package ($29.95/month) and customizable UPick channel packs. Phone service provides landline functionality with 10 included calling features. Mobile plans range from $39.95 to $69.95/month. Business services mirror the residential portfolio with dedicated internet packages, Whole Office Wi-Fi, Fibre to the Business, and Web Hosting. Self-service is enabled through SmartHub (account management portal) and dedicated mobile apps for support and TV streaming.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Internet High-speed residential internet service offering packages ranging from 100 Mbps to 1 Gbps download speeds with unlimited usage and price guarantees, targeted at households in Southwestern Ontario.
- Fibre to the Home Premium residential fibre-optic internet providing dedicated high-speed connections up to 1 Gbps symmetric speeds without shared bandwidth, available in select communities.
- Whole Home Wi-Fi Wi-Fi 6 mesh service using Nokia Beacon 3.1 devices for whole-home wireless coverage, available at $4.95/month per device with professional installation, sold to residential subscribers.
- Residential TV Packages Residential television service offering a Basic TV package at $29.95/month, customizable UPick channel packs from 90+ channels, premium add-ons (TSN, Sportsnet, CRAVE, STARZ, etc.), and IPTV streaming via the Wightman TV app.
- Home Phone Residential landline phone service at $34.95/month including 10 calling features (Call Display, Call Waiting, Voicemail, Call Forwarding, etc.) and optional long-distance plans.
- Mobile Plans Residential wireless mobile service with plans ranging from $39.95 to $69.95/month, offering Canada-wide calling, data, and text messaging, with available devices and trade-in programs.
- Business Internet Commercial internet service for businesses at 100 Mbps ($173/month), 250 Mbps ($225/month), and 1 Gbps with dedicated connections, free technical support, and bundle pricing with TV, phone, and mobile.
- Fibre to the Business Dedicated fibre-optic internet connection for commercial properties providing symmetric speeds and consistent performance during peak hours to support real-time business collaboration.
- Whole Office Wi-Fi Enterprise-grade managed Wi-Fi solution for businesses designed to reduce network congestion and support business efficiency with centralized management.
- Business Web Hosting Business web hosting service with up to 5 email accounts, 10MB maximum message size, and free Wightman WebMail access for Ontario small businesses.
Quantifiable outcome
- Average 13.3 seconds to reach live representative
- +2 more outcomes
Companies that use Wightman
Customer profileSegments2 records
Ideal customer profiles2 records
Wightman technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Wightman partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights6 records
Wightman competitors and assessment
Company assessmentDirect peers
- Hay Communications: Family-run Ontario regional telecom offering fibre, wireless, and traditional phone services in smaller Southwestern Ontario communities. Strong comparable in ownership profile, community focus, and product mix.
- Tuckersmith Communications: Ontario cooperative telecom providing internet, phone, and TV across parts of Southwestern Ontario. Comparable regional cooperative/community-rooted telecom model and bundle product mix.
- Quadro Communications: Ontario cooperative telecom providing internet, TV, phone, and mobility across several Southwestern Ontario communities. Directly comparable footprint, service mix, and rural/underserved-market positioning.
- EH!tel Networks: Ontario regional fixed-wireless and fibre ISP serving rural Southwestern Ontario. Comparable customer profile (rural/small-town households and SMBs) and product set (internet, phone, TV).
- Execulink Telecom: Ontario-based independent telecom offering fibre, cable, wireless, and business services across Southwestern and Southwestern-Central Ontario. Closest comparable in footprint, product mix, and target market to Wightman.
- Vianet: Ontario-focused regional fibre and fixed-wireless ISP serving rural and small-town communities. Closely comparable business model to Wightman: regional fibre build-out into underserved markets with bundled residential and SMB services.
- Start.ca: Independent Ontario internet and home services provider headquartered in London, ON. Overlaps with Wightman's Southwestern Ontario footprint and competes on FTTH and DSL, with similar bundled home services.
Broad incumbents
- Telus Communications: National Canadian incumbent with wireline fibre, wireless, TV, and home phone. While stronger in Western Canada, Telus competes in Ontario with comparable bundled service offerings.
- Rogers Communications: Major Canadian incumbent offering wireline broadband (cable/fibre), wireless, TV, and home phone nationwide. Direct overlap on all four of Wightman's product lines in overlapping Ontario geographies.
- Bell Canada: Canada's largest incumbent telecom and FTTH operator with national wired and wireless networks. Competes with Wightman in Southwestern Ontario and is actively expanding fibre into smaller communities that anchor Wightman's value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Wightman social profiles
Digital presenceWightman compliance and trust
Trust signalCompliance1 record
Wightman financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wightman leadership team
Management profileNumber of profiles
Profiles2 records
Wightman funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wightman M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wightman
What does Wightman do?
Wightman provides bundled telecommunications services to households and businesses in Southwestern Ontario, delivering internet (100 Mbps to 1 Gbps), TV, home phone, and mobile plans over its own Fibre-to-the-Home network. It operates distinct residential and business product lines with separate pricing tiers, dedicated fibre connections for rural communities, and self-service account management via its SmartHub portal and mobile apps.
Is Wightman a public or private company?
Wightman is a private company. It is classified as family owned and is currently operating.
When was Wightman founded?
Wightman was founded in 1908. It employs 51 to 100 people.
Where is Wightman based?
Wightman is headquartered in Clifford, Canada, in the North America region.
How does Wightman make money?
Five revenue lines are on record. Internet Services are the primary driver. The others are TV Services, phone Services, mobile Services and hardware Rental/Sales.
Who are Wightman's main competitors?
Direct peers on record are Hay Communications, Tuckersmith Communications, Quadro Communications, EH!tel Networks, Execulink Telecom, Vianet and Start.ca. Broad incumbents are Telus Communications, Rogers Communications and Bell Canada.
Does Wightman have an API?
No public API is recorded for Wightman.