Upper Connecticut Valley Hospital

What Upper Connecticut Valley Hospital does

Upper Connecticut Valley Hospital (UCVH) is a 30-bed nonprofit Critical Access Hospital located at 181 Corliss Lane in Colebrook, New Hampshire, founded as the Upper Connecticut Valley Hospital Association in 1965 and opened as a hospital in August 1970 (with a 1983 Marjorie A. Parsons wing addition). It serves as the principal acute-care provider for the rural North Country catchment spanning Coös County, NH, adjacent Vermont towns (Canaan, Lemington, Bloomfield, Brunswick), and Wilson Mills, Maine. UCVH operates as an affiliate within the North Country Healthcare (NCH) system alongside Androscoggin Valley Hospital, Weeks Medical Center, and the North Country Home Health & Hospice Agency.

The hospital's clinical platform combines on-site services — emergency care, inpatient, general surgery, swing-bed skilled nursing, laboratory/pathology (~150,000 tests/year with 95% on-site), CT/MRI, 3D mammography (Siemens Mammomat Inspiration with iCad AI), GE Logiq ultrasound, ScottCare VersaCare telemetry, infusion, rehabilitation, occupational health, diabetes education, and a new Lifestyle Medicine program — with system-level partnerships: Dartmouth Health TeleICU/TeleEmergency/TeleNeurology/TelePsychiatry/TeleICN/TelePharmacy, Catholic Medical Center hospitalist staffing, Concord Hospital Cardiovascular Institute cardiology outreach, Coös County Family Health Services OB/GYN collaboration, and DHART/LifeFlight helicopter transfer. Retail pharmacy is delivered through NCH Pharmacy at 141 Corliss Lane. Patient access is supported by the MyAVH patient portal (ANV.LIVEF), CaringBridge, PersonaPay online bill pay, and ezcost.info price transparency.

Revenue is generated primarily from facility and professional fees billed to Medicare, Medicaid, and commercial payers under a publicly published annual chargemaster, supplemented by self-pay skilled nursing ($549/day swing-bed rate), occupational health contracts with regional employers, and retail pharmacy. A 100% UCV Free Care write-off covers eligible patients at or below 300% of Federal Poverty Guidelines. Pricing is unit-based via chargemaster; no subscription, bundled, or value-based contracting is disclosed. GTM is hybrid: direct-to-consumer walk-in and referred care at the Colebrook campus and NCH Patient Care Centers (Colebrook and Stewartstown), community-led outreach (screenings, flu clinics, festivals), and channel-partner specialty outreach through NCH affiliates and Dartmouth Health. Governance underwent a 2026 NH Charitable Trusts Unit review finding a breach of duty regarding affiliate-president removal, with NCH agreeing to remediation including an independent governance consultant and continued public listening sessions.

Name

Upper Connecticut Valley Hospital

Legal name

Upper Connecticut Valley Hospital

Website

https://ucvh.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

Upper Connecticut Valley Hospital (UCVH) is a 30-bed nonprofit Critical Access Hospital in Colebrook, NH, affiliated with North Country Healthcare, providing emergency, inpatient, surgical, imaging, lab, and outpatient specialty services to rural Coös County communities in NH, VT, and ME.

Ownership category

akta.pro rank

Product category

Community Acute Care Hospital Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Nursing and Residential Care Facilities (623), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH), Medical Adult Day Health Centers (ADHC) (HLADAIAA), Oncology & Cancer Specialty Hospitals (HLAFAHAC), Independent Diagnostic Testing Facilities (IDTFs) & Multi-Specialty Diagnostic Centers (HLAFAKAN)

Keywords

• Rural hospital services
• Critical access hospital
• Emergency medical care
• Diagnostic imaging services
• Primary care services

Headquarters

HQ city

Colebrook

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Patient care services (hospital inpatient, outpatient, emergency): Primary revenue from facility and professional fees for inpatient, outpatient, emergency, surgical, diagnostic imaging, and laboratory services; billed to Medicare, Medicaid, and commercial insurance carriers. A chargemaster is published annually; pricing varies by procedure and payer.
2. Skilled nursing / swing bed services: Short-term swing bed skilled nursing care (generally limited to 2-4 weeks) for post-acute recovery, rehabilitation, and IV therapy continuation; Medicare covers up to 100 swing days, Medicaid covers medically necessary swing services with pre-approval, and self-pay rate is $549/day.
3. Retail Pharmacy (NCH Pharmacy): Retail pharmacy at 141 Corliss Lane, Colebrook provides prescription filling and over-the-counter medications/supplies; operates Monday-Friday 9:00 am-5:30 pm.
4. Occupational Health Services: Occupational health program revenue from pre-employment physicals, drug and alcohol consortium services, DOT physicals, on-site rehabilitation programs, OSHA audiology screenings, and wellness programs sold to large and small employer companies.
5. Financial Assistance (UCV Free Care) write-offs: 100% coverage through UCV Free Care for eligible patients whose household annual income does not exceed 300% of the Federal Poverty Guidelines, for emergency and medically necessary services.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Core offering

Upper Connecticut Valley Hospital is a 30-bed non-profit critical access hospital in Colebrook, NH that delivers 24/7 emergency, inpatient, surgical, diagnostic imaging (CT, MRI, 3D mammography, ultrasound), laboratory, retail pharmacy, and specialty outpatient services to rural North Country communities of Coös County NH, Northeast Kingdom VT, and western ME. Care is provided through the main Colebrook campus, NCH Patient Care Centers, Dartmouth Health telehealth partnerships, NCH Pharmacy retail storefront, and the NCH Home Health & Hospice Agency for in-home services.

Differentiator

Problem solved

Functional benefit

Brands

• Cooke's Corner Café: Hospital dining/cafeteria brand at Upper Connecticut Valley Hospital offering meals and snacks to patients, staff and visitors.
• NCH Pharmacy

Products and services

• 24/7 Emergency Care 24/7 emergency department staffed by Emergency Care physicians at UCVH's 30-bed Colebrook campus, providing stabilization and treatment for emergent conditions, with helicopter trauma transfer capability via DHART and LifeFlight of Maine for conditions beyond UCVH's scope.
• Inpatient Services General inpatient medical, surgical, and post-acute care delivered on UCVH's 30-bed Medical-Surgical unit at the Colebrook campus.
• Skilled Nursing / Swing Bed Program Medicare-certified short-term skilled nursing care (generally 2-4 weeks) on UCVH's Medical-Surgical unit for post-acute recovery, joint replacement, stroke rehabilitation, and IV therapy continuation; same nursing care, medications, and services as UCVH inpatients.
• Imaging Services (CT, MRI, 3D Mammography, Ultrasound) Complete diagnostic imaging services including CT for cross-sectional organ/tissue imaging, MRI for high-resolution soft tissue imaging, Siemens Mammomat Inspiration mammography with iCad AI for 2D/3D breast screening and diagnostic exams, and GE Logiq ultrasound for OB, GYN, general abdomen, vascular, biopsy guidance, and echocardiogram exams.
• Laboratory / Pathology Services NH state and CLIA (CMS) accredited clinical laboratory performing approximately 150,000 diagnostic tests annually, with 95% performed on-site using continuously upgraded equipment and analyzers, staffed 24/7 by certified Medical Laboratory Scientists.
• Primary Care / Family Medicine Non-emergency primary care, family medicine, pediatrics, behavioral health, and DOT physicals delivered at the NCH Patient Care Center Colebrook and NCH Patient Care Center Stewartstown, serving patients across the North Country.
• Specialty Surgical and Physician Services Specialty physician services including Audiology, Cardiac Care, Ear/Nose/Throat & Allergy, General Surgery, OB/GYN, Orthopaedics, Podiatry, Pulmonary Care, Sleep Medicine, Urology, and Neurology delivered at the Colebrook campus with provider outreach from Androscoggin Valley Hospital, Weeks Medical Center, and Concord Hospital Cardiovascular Institute.
• Cardiology / Cardiac Care Program Comprehensive cardiology care delivered locally in Colebrook through a collaboration with the Concord Hospital Health System's Cardiovascular Institute, including pre-procedure consultation, on-site Cardiac Rehabilitation using ScottCare VersaCare telemetry, and post-procedure follow-up for North Country patients.
• Telehealth Services (Dartmouth Health) TeleICU, TeleEmergency, TeleNeurology, TelePsychiatry, TeleICN (intensive care nursery), and TelePharmacy services delivered through Dartmouth Health using high-quality interactive audiovisual technology to provide around-the-clock board-certified intensivist and specialty coverage for UCVH inpatients.
• Rehabilitation Services (PT/OT/SLP) Physical therapy, occupational therapy, and speech-language pathology services for inpatients and outpatients at the Colebrook campus.
• Home Health, Hospice and Palliative Care Medicare-certified Home Health, Hospice and Palliative Care services delivered to patients in their homes across the North Country, including skilled nursing, physical therapy, occupational therapy, speech therapy, social services, home health aides, chaplain support, medical director services, volunteers, and bereavement services.
• Behavioral Health, Addiction Services & Substance Use Disorder Behavioral health, addiction services, and substance use disorder treatment at UCVH including medication-assisted treatment (MAT), peer recovery support, recovery housing referrals, and connections to regional SUD treatment providers.
• Diabetes Care & Education American Diabetes Association (ADA) recognized diabetes self-management education program for Type 1, Type 2, and Gestational Diabetes, including medication start-up education and insulin pump/CGM training, provided by a CDCES Registered Nurse and a CDCES Registered Dietitian.
• Lifestyle Medicine Program Lifestyle Medicine specialty program offering therapeutic lifestyle interventions — whole-food plant-based eating, physical activity, restorative sleep, stress management, avoidance of risky substances, and positive social connections — to treat cardiovascular disease, type 2 diabetes, and obesity.
• Occupational Health Services B2B occupational health program for local and regional employers offering pre-employment physicals, drug and alcohol consortium services, DOT physicals, on-site rehabilitation programs, OSHA audiology screenings, ergonomics and back safety, and wellness and fitness programs.
• NCH Retail Pharmacy Retail pharmacy at 141 Corliss Lane, Colebrook providing prescription filling, refills, and over-the-counter medications and supplies to the community, operated Monday-Friday 9:00 am-5:30 pm.
• Infusion Services Outpatient and inpatient infusion therapy services delivered at the Colebrook campus.
• Pediatrics Pediatric primary and specialty care delivered at the NCH Patient Care Center Colebrook and the Whitefield Physician Office for North Country families.

Named customers1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability1 record

Feature9 records

Partnerships

19 partnerships are on record, tiered flagship, core and minor.

• North Country Healthcare (NCH)flagshipStrategic or Co-development PartnerUCVH is an affiliate hospital of the North Country Healthcare system. NCH provides shared infrastructure, leadership (CEO Tom Mee, RN, BSN, MBA), and system-wide initiatives such as Community Conversations/Listening Sessions, the Charitable Trusts Unit (CTU) response, and shared quality/IT platforms. Other NCH affiliates include Androscoggin Valley Hospital (Berlin), Weeks Medical Center (Lancaster), and North Country Home Health & Hospice Agency.
• Catholic Medical Center (CMC)coreImplementation/ SI/ Consulting PartnerCatholic Medical Center (CMC) provides Hospitalist services to UCVH. CMC hospitalists provide continuity of patient care, regular communication with patients and families, expert knowledge of hospital procedures and policies, and availability for patients, families, and hospital staff. Hospitalist service is staffed every day from 8 am to 5 pm.
• Concord Hospital Health System — Cardiovascular Institute (CH CVI)coreStrategic or Co-development PartnerAVH, UCVH and WMC collaborate with the Concord Hospital Health System's Cardiovascular Institute to provide a wide range of comprehensive cardiology care in the North Country. Patients can be seen in the North Country before interventional procedures and return home to receive Cardiac Rehabilitation locally with follow-up appointments nearby.
• Dartmouth Health (DHMC)flagshipTechnology or IntegrationDartmouth Health partners with NCH to provide TeleICU, TeleEmergency, TeleNeurology, TelePsychiatry, TeleICN (intensive care nursery), and TelePharmacy services. TeleICU uses high-quality interactive audiovisual technology and advanced analytics for around-the-clock monitoring. Also provides DHART helicopter trauma service to UCVH campus for rapid transfer of critically ill patients.
• Coös County Family Health Services (CCFHS)coreStrategic or Co-development PartnerAndroscoggin Valley Hospital and Coös County Family Health Services (CCFHS) providers partner to provide OB/GYN services across the North Country with appointments available at multiple locations within Coös County. Brianne Teaboldt, MD, sees pre-natal patients at CCFHS.
• DHART and LifeFlight of MainecoreOthersDHART and LifeFlight of Maine provide helicopter trauma service to UCVH campus, allowing for rapid transfer of critically ill or injured patients to appropriate centers of care when UCVH stabilizes and transfers emergent conditions beyond its scope of services.
• Sobriety Centers of NH (Laconia & Antrim, NH)minorChannel Partner/ Reseller/ DistributorUCVH refers SUD patients to Sobriety Centers of NH in Laconia & Antrim for detox, residential inpatient, residential outpatient, MAT, and sober living services. Provides transportation if needed. Contact: (603) 808-0185.
• NH Detox & Bonfire (TruHealing) — Bethlehem & Dover, NHminorChannel Partner/ Reseller/ DistributorUCVH refers SUD patients to NH Detox & Bonfire (TruHealing) in Bethlehem and Dover, NH for detox, residential, outpatient, MAT, and sober living services. Contact: (603) 441-2445.
• Granite Recovery Centers (Baymark) — Effingham, Salem, Canterbury, NH & Portland, MEminorChannel Partner/ Reseller/ DistributorUCVH refers SUD patients to Granite Recovery Centers (Baymark) in Effingham, Salem, Canterbury, NH and Portland, ME for detox, residential, outpatient, MAT, and sober living services. Contact: (877) 824-5992.
• NH Doorway (The Doorway at NCH)coreStrategic or Co-development PartnerNH Doorway is a free, grant-funded organization providing access to medication-assisted treatment (MAT), peer recovery support services, recovery housing, evidence-based prevention programs, workforce opportunities, training and education. NCH Recovery — A Spoke of The Doorway at NCH — is available in Colebrook at UCVH.
• AskPETRAminorOthersAskPETRA is a free service providing local resources, training, and 1:1 help to connect providers, adults, and families with support to understand, prevent, and treat SUD. Listed as additional resource by UCVH. Call (603) 259-1729, text "TALK" to (603) 259-4820.
• ScottCare (VersaCare Telemetry System)coreTechnology or IntegrationScottCare VersaCare Telemetry System delivers complete and accurate cardiovascular monitoring technology, data management, and services that aid in the surveillance of patients attending a cardiac rehabilitation program. Designed to remove the need for double documentation, providing staff more time to tend to patient needs. Used in both Cardiac Care and Inpatient Services.
• Siemens (Mammomat Inspiration)coreTechnology or IntegrationUCVH uses a Siemens Mammomat Inspiration machine to perform both screening and diagnostic mammography exams producing 2D and 3D breast images with low dose radiation.
• iCad AI TechnologycoreTechnology or IntegrationiCad AI technology augments mammography imaging at UCVH, providing state-of-the-art breast imaging screening and diagnostic accuracy.
• GE Healthcare (Logiq Ultrasound)coreTechnology or IntegrationUCVH utilizes a GE Logiq ultrasound system for OB, GYN, general abdomen, vascular, biopsy guidance, and echocardiogram exams.
• E-Pharm ProcoreTechnology or IntegrationE-Pharm Pro is a remote telepharmacy company used by UCVH at night to process medication orders from a virtual Pharmacist.
• North Country Home Health & Hospice AgencyflagshipStrategic or Co-development PartnerNorth Country Home Health & Hospice Agency is an NCH affiliate providing Home Health, Hospice and Palliative Care services to UCVH patients in their homes. Medicare-certified; offers skilled nursing, PT, OT, speech therapy, social services, home health aides, chaplain support, medical director services, volunteers, and bereavement services. Call (800) 371-5317.
• White Mountains Family Medicine Residency (program)coreStrategic or Co-development PartnerThe NCH Spring Classic 'Fore the Future' golf fundraiser (June 12-13, 2026 at Waumbek Golf Course) supports the White Mountains Family Medicine Residency program, which will welcome its first class of resident physicians in July 2027 — designed to create a long-term pipeline of family doctors for the North Country.
• NH Listens (Carsey School of Public Policy, University of New Hampshire)coreImplementation/ SI/ Consulting PartnerNH Listens of the Carsey School of Public Policy at the University of New Hampshire partners with NCH to host quarterly Community Conversations/Listening Sessions across the North Country, including at UCVH Colebrook, providing facilitation and structured community engagement around rural healthcare issues.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Androscoggin Valley Hospital: Sister affiliate hospital within North Country Healthcare, located in Berlin, NH. Operates a similar small rural critical access model, shares system-level leadership, IT, and specialist outreach, and is jointly referenced in multiple UCVH clinical collaborations (cardiology, OB/GYN, telehealth).
• Weeks Medical Center: Lancaster, NH-based critical access hospital and NCH affiliate. Mirrors UCVH's rural service-area profile, swing-bed/primary-care mix, and partnership-based specialty outreach model (including the Stewartstown Patient Care Center operated jointly with UCVH).
• Cottage Hospital: Small rural critical access hospital in Woodsville, NH serving the Upper Connecticut River Valley. Comparable in bed count, payer mix (rural, Medicare-skewed), and reliance on visiting specialty outreach and telehealth.
• Littleton Regional Healthcare: Community hospital in Littleton, NH providing inpatient, ED, surgical, imaging, and specialty services to a similar rural North Country population. Comparable service-line breadth, critical-access-like operating model, and North Woods referral dynamics.
• Huggins Hospital: Community hospital serving the eastern lakes region of NH (Wolfeboro). Comparable small-hospital service portfolio (inpatient, ED, primary care, specialty clinics, swing-style post-acute care) and similar rural-catchment economics.
• Speare Memorial Hospital: Plymouth, NH-based community hospital serving the central NH / White Mountains region. Directly comparable critical-access-style scale, primary-care-anchored model, and reliance on visiting specialty providers from larger academic centers.
• Monadnock Community Hospital: Non-profit community hospital in Peterborough, NH. Comparable size, broad ambulatory service mix (primary care, behavioral health, rehabilitation, lab/imaging), and rural-New-England patient demographics.
• Northeastern Vermont Regional Hospital: Critical access hospital in St. Johnsbury, VT serving the Northeast Kingdom — the same VT towns (Canaan, Lemington, Bloomfield, Brunswick) that historically anchor UCVH's cross-border service area. Highly comparable bed count, service mix, and rural-referral dynamics.

Broad incumbents

• Concord Hospital Health System: Larger regional health system anchored by Concord Hospital. Functions as UCVH's upstream tertiary partner via the Cardiovascular Institute collaboration and other specialty referrals; represents the broader incumbent against which rural CAHs position their service-line gap.
• Catholic Medical Center: Manchester, NH-based health system providing UCVH's hospitalist coverage and is a broader incumbent in NH inpatient care. Comparable in delivering tertiary services that rural CAHs rely on, while also serving as a direct service partner to UCVH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/UpperConnecticutValleyHospital
• Xx.com/valley_upper

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Upper Connecticut Valley Hospital