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Patientco

Full company profile

uuid0004k69

Namestring
Patientco
Websiteurl
patientco.com
Company typeenum
Private
Founded yearint
2009
Descriptiontext

Patientco is a private, for-profit healthcare financial technology company headquartered in Atlanta, founded in 2009. The company's stated mission is to improve financial care across the patient journey while increasing payments and revenue for health systems, positioning it as a patient-billing and payments platform aimed at large provider organizations.

The company operates in the patient financial experience layer of the revenue cycle, building software that connects patients with their health system billing processes across pre-service estimation through post-service payment. The company employs 51–100 people, consistent with a mid-stage private software business serving enterprise healthcare clients.

Patientco has raised approximately $34.6 million across disclosed funding events, with the largest being a $28 million round in 2018 led by Accel-KKR alongside healthcare-specialist investors Sandbox Industries and The Blue Venture Fund (a Blue Cross Blue Shield strategic vehicle). Earlier rounds featured Sandbox and the Blue Venture Fund, and a 2016 transaction involved Pamplona Capital Management. A smaller 2021 raise of roughly $2.9 million suggests bridge or extension activity rather than a new primary stage. Leadership is anchored by CEO Bird Blitch with a board chair and VPs covering Customer Success, Customer Experience, Culture & Experience, and Legal, indicating a retention-oriented operating posture. No pricing model, specific product modules, named customers, or revenue figures are disclosed in the available source material.

Short descriptiontext

Patientco is a private Atlanta-based healthcare fintech founded in 2009 that builds patient billing and payments software to help health systems improve financial care and collections across the patient journey.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersAtlanta, United States
HQ citystring
Atlanta
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
patient payments, healthcare revenue cycle, patient financial engagement, medical billing software, patient billing platform
Industry2 codes
1Patient Financial Engagement (Estimates, Billing Presentment, Payments)
CodeHLACAEAIPrimaryYes
2Healthcare Billing & Patient Payments Presentment
CodeFSAMAJAHPrimaryNo
SIC code2 codes
  • Services-Health Services8000
  • Hospital & Medical Service Plans6324
Product category
Healthcare Patient Payments Software
Social media profiles3 records
Cost components4 values
Personnel, Technology or R&D, Marketing or Sales, Operations
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Patientco sells a patient financial care platform aimed at top US health systems, intended to improve financial care across the entire patient journey. The offering is positioned to simultaneously raise patient payment collections and revenue for the provider organization. Specific named product modules, pricing tiers, and technology components are not detailed in the available source material.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Waystar offers an end-to-end revenue cycle management software platform. The Patient Payments solution serves as the core product for patient financial care, supported by complementary modules including Patient Estimation, Price Transparency, Advanced Propensity to Pay, Agency Manager, Eligibility Verification, Coverage Detection, Charity Screening, and Authorization. These modules integrate within a single platform to provide pre-to-post-service payment management with AI-powered personalization, automated reconciliation, and omni-channel patient communications.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Waystar offers an end-to-end revenue cycle management platform with a Patient Payments module that directly overlaps Patientco's core product. As a much larger incumbent serving thousands of providers, Waystar is the most strategically relevant comparable.

TypeEmerging player
Description

PatientPop (a Tebra company) focuses on practice growth, patient communication, and digital patient experience for small and mid-sized practices—a narrower but partially overlapping patient engagement footprint.

TypeEmerging player
Description

MedEvolve offers revenue cycle management software with patient estimation and payment functionality, making it a partial comparable in the patient financial engagement category.

TypeDirect peer
Description

Rectangle Health provides patient payment and engagement tools for healthcare practices, with overlapping patient billing, text-to-pay, and digital statement capabilities.

TypeDirect peer
Description

VisitPay (now part of Waystar) was a direct competitor offering patient billing, estimation, and payment plans to health systems with comparable functionality to Patientco.

TypeDirect peer
Description

CarePayment offers patient financing and payment solutions to health systems, targeting the same patient responsibility problem Patientco addresses.

TypeBroad incumbent
Description

Phreesia provides a broad patient intake, engagement, and payment platform to health systems and practices, with overlapping patient financial workflows at greater scale than Patientco.

TypeDirect peer
Description

Collectly offers digital patient billing, statements, and payments tools aimed at medical practices and health systems—directly comparable in product scope and target buyer to Patientco.

TypeDirect peer
Description

Cedar provides a patient engagement and billing/payments platform for healthcare providers, directly competing with Patientco's patient financial engagement offering for the same health system customer base.

TypeDirect peer
Description

HealthPay24 provides patient payment processing, estimation, and billing solutions for hospitals and health systems, overlapping closely with Patientco's workflow focus.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat3 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles7 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance4 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds4 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors4 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Patientco

Healthcare Patient Payments Softwarepatientco.com

Patientco is a private Atlanta-based healthcare fintech founded in 2009 that builds patient billing and payments software to help health systems improve financial care and collections across the patient journey.

What Patientco does

Patientco is a private, for-profit healthcare financial technology company headquartered in Atlanta, founded in 2009. The company's stated mission is to improve financial care across the patient journey while increasing payments and revenue for health systems, positioning it as a patient-billing and payments platform aimed at large provider organizations.

The company operates in the patient financial experience layer of the revenue cycle, building software that connects patients with their health system billing processes across pre-service estimation through post-service payment. The company employs 51–100 people, consistent with a mid-stage private software business serving enterprise healthcare clients.

Patientco has raised approximately $34.6 million across disclosed funding events, with the largest being a $28 million round in 2018 led by Accel-KKR alongside healthcare-specialist investors Sandbox Industries and The Blue Venture Fund (a Blue Cross Blue Shield strategic vehicle). Earlier rounds featured Sandbox and the Blue Venture Fund, and a 2016 transaction involved Pamplona Capital Management. A smaller 2021 raise of roughly $2.9 million suggests bridge or extension activity rather than a new primary stage. Leadership is anchored by CEO Bird Blitch with a board chair and VPs covering Customer Success, Customer Experience, Culture & Experience, and Legal, indicating a retention-oriented operating posture. No pricing model, specific product modules, named customers, or revenue figures are disclosed in the available source material.

Patientco firmographics

Firmographics
Name
Patientco
Website
https://patientco.com
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
51–100 employees
Short description
Patientco is a private Atlanta-based healthcare fintech founded in 2009 that builds patient billing and payments software to help health systems improve financial care and collections across the patient journey.
Ownership category
akta.pro rank

Patientco industry classification

Industry
Product category
Healthcare Patient Payments Software
SIC
Services-Health Services (8000), Hospital & Medical Service Plans (6324)
akta.pro primary industry
Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
akta.pro secondary industry
Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

  • Patient payments
  • Healthcare revenue cycle
  • Patient financial engagement
  • Medical billing software
  • Patient billing platform

Where Patientco is headquartered

Location

Headquarters

HQ city
Atlanta
HQ country
United States
HQ region
North America

Markets served

Patientco business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations

Patientco product offering

Product offering

Core offering

Patientco sells a patient financial care platform aimed at top US health systems, intended to improve financial care across the entire patient journey. The offering is positioned to simultaneously raise patient payment collections and revenue for the provider organization. Specific named product modules, pricing tiers, and technology components are not detailed in the available source material.

Product overview

Waystar offers an end-to-end revenue cycle management software platform. The Patient Payments solution serves as the core product for patient financial care, supported by complementary modules including Patient Estimation, Price Transparency, Advanced Propensity to Pay, Agency Manager, Eligibility Verification, Coverage Detection, Charity Screening, and Authorization. These modules integrate within a single platform to provide pre-to-post-service payment management with AI-powered personalization, automated reconciliation, and omni-channel patient communications.

Differentiator

Problem solved

Functional benefit

Companies that use Patientco

Customer profile

Ideal customer profiles1 record

Patientco technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Patientco partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights3 records

Patientco competitors and assessment

Company assessment

Broad incumbents

  • Waystar: Waystar offers an end-to-end revenue cycle management platform with a Patient Payments module that directly overlaps Patientco's core product. As a much larger incumbent serving thousands of providers, Waystar is the most strategically relevant comparable.
  • Phreesia: Phreesia provides a broad patient intake, engagement, and payment platform to health systems and practices, with overlapping patient financial workflows at greater scale than Patientco.

Emerging players

  • PatientPop: PatientPop (a Tebra company) focuses on practice growth, patient communication, and digital patient experience for small and mid-sized practices—a narrower but partially overlapping patient engagement footprint.
  • MedEvolve: MedEvolve offers revenue cycle management software with patient estimation and payment functionality, making it a partial comparable in the patient financial engagement category.

Direct peers

  • Rectangle Health: Rectangle Health provides patient payment and engagement tools for healthcare practices, with overlapping patient billing, text-to-pay, and digital statement capabilities.
  • VisitPay: VisitPay (now part of Waystar) was a direct competitor offering patient billing, estimation, and payment plans to health systems with comparable functionality to Patientco.
  • CarePayment: CarePayment offers patient financing and payment solutions to health systems, targeting the same patient responsibility problem Patientco addresses.
  • Collectly: Collectly offers digital patient billing, statements, and payments tools aimed at medical practices and health systems—directly comparable in product scope and target buyer to Patientco.
  • Cedar: Cedar provides a patient engagement and billing/payments platform for healthcare providers, directly competing with Patientco's patient financial engagement offering for the same health system customer base.
  • HealthPay24: HealthPay24 provides patient payment processing, estimation, and billing solutions for hospitals and health systems, overlapping closely with Patientco's workflow focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Patientco social profiles

Digital presence

Patientco compliance and trust

Trust signal

Compliance4 records

Patientco financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Patientco leadership team

Management profile

Number of profiles

Profiles7 records

Patientco funding detail

Funding detail

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Patientco M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patientco

What does Patientco do?

Patientco sells a patient financial care platform aimed at top US health systems, intended to improve financial care across the entire patient journey. The offering is positioned to simultaneously raise patient payment collections and revenue for the provider organization. Specific named product modules, pricing tiers, and technology components are not detailed in the available source material.

Is Patientco a public or private company?

Patientco is a private company. It is classified as venture growth investor backed and is currently operating.

When was Patientco founded?

Patientco was founded in 2009. It employs 51 to 100 people.

Where is Patientco based?

Patientco is headquartered in Atlanta, United States, in the North America region.

Who are Patientco's main competitors?

Broad incumbents on record are Waystar and Phreesia. Emerging players are PatientPop and MedEvolve. Direct peers are Rectangle Health, VisitPay, CarePayment, Collectly, Cedar and HealthPay24.

Does Patientco have an API?

No public API is recorded for Patientco.

What industry is Patientco in?

Patientco's product category is Healthcare Patient Payments Software. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAMAJAH, Healthcare Billing & Patient Payments Presentment. Its SIC code is 8000.

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Live signals
PR NewswireGlobal Healthcare Business Process Outsourcing (BPO) Market Report 2023: Rise of Nearshore Outsourcing Destinations and Access to Technology Drives GrowthThe global Healthcare BPO market is projected to register a compound annual growth rate (CAGR) of 8% during the forecast period of 2023-2028, driven by the rise of nearshore outsourcing destinations, rapid clinical process outsourcing adoption, and the implementation of the Patient Protection and Affordable Care Act (PPACA). The COVID-19 pandemic has created cumulative overload on healthcare systems, particularly affecting hospital revenue cycle management and increasing demand for outsourcing services. North America currently dominates the market, with the United States holding the largest share due to high outsourcing awareness and strong presence of key market players, while strategic activities including acquisitions such as CPSI's acquisition of Healthcare Resource Group Inc. and Waystar's planned acquisition of Patientco continue to shape the competitive landscape.Insider IntelligenceMedical digital billing M&A activity is heating up—here's whyHealthcare payments software firm Waystar is acquiring Patientco, a developer of patient payment, communication and engagement software, to offer patients more consumer-friendly billing options. Waystar serves over 1,000 hospital clients, including Geisinger and Atrium Health, and helped Atrium Health improve in-house collections by $4.6 million annually. Recent deals include R1 RCM's $300 million purchase of VisitPay and Cedar's $450 million acquisition of Ooda Health.BloombergEQT-Backed Waystar Buys Patientco in Payments Software DealWaystar, backed by EQT, has agreed to acquire Patientco in a transaction valued at over $450 million. This deal aims to strengthen Waystar's capabilities in collecting patient-responsible payments within the U.S. healthcare sector.PR NewswireWaystar to Acquire Patientco to Bring True Consumerism to Healthcare, Simplifying Payment Processes for Patients and ProvidersWaystar has announced a definitive agreement to acquire Patientco, combining their healthcare payments software platforms to improve the financial experience for patients and providers. The transaction aims to simplify payment processes and increase transparency by leveraging Waystar's claims data and Patientco's patient engagement tools. This strategic move is subject to regulatory approval and customary closing conditions.Benzinga4 Atlanta-Based Payment Companies That Are FlourishingBenzinga is promoting the 2020 Global Fintech Awards by highlighting four Atlanta-based payment companies as nominees: Patientco, Bluefin Payment Systems, RoadSync, and Global Payments Inc. The article describes each company's payment technology offerings without reporting any specific news events, financial results, or business developments. This is a promotional feature piece encouraging readers to nominate these companies for the fintech awards.VC News DailyPatientco Raises $28M in Series BPatientco has raised $28 million in Series B funding, led by Accel-KKR and with participation from BlueCross BlueShield Venture Partners / Sandbox Advantage Fund. This capital will be used to enhance Patientco's growth in the patient payments market and to innovate its billing and payment platform. The company has successfully reached significant milestones, including serving over 2,000 healthcare locations and processing more than $1 billion in payments.FinSMEsPatient Billing Payments Tech Platform Patientco Raises $28M in Series BPatientco raised $28M in Series B funding led by Accel-KKR, with participation from BlueCross BlueShield Venture Partners. The company will use the capital to expand sales and product innovation in the $5B+ patient payments market. It has processed over $1B in payments across 10 million unique patients.PR NewswirePatientco Primed to Help More Health Systems Rethink Patient Payments with Strategic Growth Investment Led by Accel-KKRPatientco, a patient billing and payments technology company, has raised $28 million in Series B growth capital led by Accel-KKR, with participation from existing investor BlueCross BlueShield Venture Partners. The funding will be used to accelerate growth in the $5B+ patient payments market, expand sales and marketing throughout the U.S., and fuel continued product innovation. The company has reached 10 million unique patient users, crossed $1B in payments processed, and serves more than 2,000 healthcare locations across the U.S.PR NewswireProviders Driven to Implement Patient-Centric Financial Solutions as Consumer Payment Responsibility Skyrockets 29 Percent, Black Book SurveyBlack Book announced findings from its 2017 Revenue Cycle Management surveys showing patient deductibles and out-of-pocket costs have risen 29.4 percent since 2015, with average deductibles reaching $1,820 and out-of-pocket costs exceeding $4,400. The surveys, which included 2,698 providers and 850 consumers, found that 83 percent of providers plan to implement retail-like payment technology solutions, with 82 percent of medical providers and 92 percent of hospitals intending to abandon manual billing processes by Q4 2018. Navicure was ranked as the top patient payment system vendor, followed by Experian, Patientco, Change Healthcare, InstaMed, and nThrive.PR Newswire'Backed By ATL' Harnesses Region's Assets, Connections To Help High Potential Companies In Atlanta Grow And ThriveThe Metro Atlanta Chamber launched 'Backed By ATL,' a new program designed to accelerate high-growth companies in metro Atlanta by providing customized assistance including mentorship, investor access, and talent recruitment support. The first cohort of seven companies—Nolan Transportation Group, Patientco, Pindrop, SalesLoft, Springbot, TruRating, and Urjanet—was selected from 100 nominations based on growth potential and alignment with strategic regional sectors including bioscience, fintech, technology, supply chain, and mobility/IoT. The program aims to create jobs, support company growth, and strengthen Atlanta's reputation as an innovation hub.