Tembo Health
Tembo Health is a New York-based specialty telemedicine company that delivers dementia care navigation, 24/7 ER-doctor urgent care, and memory evaluations to seniors in all 50 US states, primarily through CMS's GUIDE Model for Traditional Medicare beneficiaries and partnerships with nursing facilities and senior living communities.
- Company typePrivate
- Founded2019
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Tembo Health does
Tembo Health (legal entity Simple Access Healthcare, Inc.) is a New York–based specialty telemedicine company focused on dementia care navigation for seniors, founded in 2018/2019 by Anurag Gupta, MD, alongside co-founders John Lazos (Lead Engineer) and Tanya Perkins (COO). The company operates a HIPAA-compliant digital platform that pairs Traditional Medicare beneficiaries — primarily those eligible under CMS's GUIDE Model launched in 2024 — with a dedicated Dementia Care Navigator and a multidisciplinary clinical team that can include geriatric physicians, geriatric psychiatrists (e.g., Dr. Andrew Rosenzweig), family medicine physicians with geriatrics focus (e.g., Dr. Emily Lu), nurse practitioners, behavioral and mental health specialists, therapists, pharmacists, and Certified Dementia Practitioners. Service offerings span 24/7 on-demand urgent care with licensed ER doctors, virtual brain health and memory evaluations, ongoing care navigation and monthly check-ins, Remote Patient Monitoring, mental health and behavioral support, and a HIPAA-compliant digital vaccine consent module; supporting tools include self-serve eligibility checks, an intro-call booking flow, and interactive caregiver and detection quizzes.
The business model is reimbursement-led rather than per-service cash-pay: Tembo Health delivers services free of charge to Traditional Medicare patients through participation in the GUIDE program, where it earns CMS care-management reimbursement and can unlock up to roughly $2,500–$2,600 in annual respite reimbursement per eligible family. A parallel enterprise motion sells telemedicine, specialty access, and RN care management into skilled nursing facilities and senior living communities, with platform-supported applications for FCC COVID-19 Telehealth Program equipment funding; distribution combines a self-serve website funnel, community-organization referral partners (Family Caregiver Alliance, Benrose, Epoch), and payor-facing channels built through the 2022 UnitedHealthcare Accelerator cohort.
The company is venture-backed by a syndicate that includes Alumni Ventures, Bloomberg Beta, Emerson Collective, B Capital Group, 1561 Health, Oceans Venture, Resolve, MBX Capital, Primetime, Recharge, GainGels, City Light, SVB, AQAL Integral Investing, NWQ Ventures, MassChallenge, and others, with a 2025 financing led by Alumni Ventures alongside Headwater Ventures, Resolute Ventures, and VITALIZE Venture Capital. It reports serving 6,000+ older adults across 50 active US states and claims a 75% reduction in ER visits among partner senior living communities, holds SOC 2 Type 2 certification audited by Prescient Assurance, and was named to the 2024 DH100 by Digital Health New York.
Tembo Health firmographics
Firmographics- Name
- Tembo Health
- Legal name
- Simple Access Healthcare, Inc.
- Website
- https://tembo.health
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tembo Health is a New York-based specialty telemedicine company that delivers dementia care navigation, 24/7 ER-doctor urgent care, and memory evaluations to seniors in all 50 US states, primarily through CMS's GUIDE Model for Traditional Medicare beneficiaries and partnerships with nursing facilities and senior living communities.
- Ownership category
- akta.pro rank
Tembo Health industry classification
Industry- Product category
- Senior Dementia Telemedicine Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Health Services (8000), Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Memory Care Care Management & Navigation (Dementia Care Coordination) (HLADACAJ)
- akta.pro secondary industries
- Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms (HLALABAK), Community Resources, Social Services & Transportation Coordination (HLADALAK), Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)
Keywords
Where Tembo Health is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tembo Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Medicare GUIDE Program Reimbursement: Services are provided for free to patients on Traditional Medicare through CMS's GUIDE program for dementia. Tembo Health receives reimbursement from Medicare for care delivered under the GUIDE model, including caregiver support, care navigation, and clinical services.
- Nursing Facility Telehealth Services: Partnership with nursing facilities to provide telemedicine, specialty clinician access, and RN care management services, with facilities receiving FCC COVID-19 Telehealth Program funding for equipment.
- Caregiver Support Reimbursement: Eligible families can receive up to $2,500-$2,600 annually in reimbursement for respite care through the GUIDE program, funded by Medicare.
- Telehealth Platform and Equipment Services: Assisting nursing facilities in applying for FCC COVID-19 Telehealth Program funding for telemedicine equipment. Services include helping facilities complete applications and providing the telehealth platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Free for Traditional Medicare patients |
| Subscription | Annual | Caregiver Support Benefit |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Tembo Health product offering
Product offeringCore offering
Tembo Health is a specialty telemedicine company that provides dementia care navigation, 24/7 urgent care with licensed ER doctors, brain health and memory evaluations, and remote patient monitoring to seniors, primarily delivered through Medicare's GUIDE program. The company serves nursing facilities, senior living communities, health payors, and individual older adults and their caregivers across all 50 US states, with care coordinated by dedicated Dementia Care Navigators and a multidisciplinary clinical team.
Product overview
Tembo Health is a dementia care platform offering a unified service model centered on Medicare's GUIDE program. The core portfolio includes Dementia Care Navigation (matching patients with dedicated Care Navigators), the GUIDE Program (delivered free through Medicare for Traditional Medicare patients), 24/7 Urgent Care with Licensed ER Doctors, and Brain Health & Memory Evaluations. Supporting modules include a Telehealth Platform connecting patients with specialty clinicians, FCC COVID-19 Telehealth Program Application Assistance, Vaccine Consent Management (HIPAA-compliant digital forms), Remote Patient Monitoring, and Mental Health/Behavioral Support. Interactive tools include Dementia Caregiver Quiz and Dementia Detection Quiz for patient/caregiver assessment.
Differentiator
Problem solved
Functional benefit
Products and services
- Dementia Care Navigation Ongoing care navigation service that matches dementia patients and their families with a personal Dementia Care Navigator based on preferences, background, illness stage, and care goals; includes diagnosis assistance, care plan development, monthly check-ins, and local resource connection. Intended for older adults with dementia and their family caregivers.
- GUIDE Program (CMS Guiding an Improved Dementia Experience Model) Delivery of Medicare's CMS GUIDE Model for dementia care, providing free care navigation, memory evaluations, 24/7 specialist support, urgent care access, and up to $2,500-$2,600 annually in caregiver respite reimbursement to eligible Traditional Medicare beneficiaries at home or in assisted/independent living.
- 24/7 Urgent Care with Licensed ER Doctors Round-the-clock on-demand telemedicine access to licensed emergency room doctors for medical or non-medical questions, providing families with constant peace of mind and reducing unnecessary ER transfers for seniors.
- Brain Health & Memory Evaluations Virtual memory and cognitive assessments delivered from home, providing expert evaluation, diagnosis support, and personalized care plans for older adults with suspected dementia or cognitive decline, including Alzheimer's and related dementias.
- Nursing Facility & Senior Living Telemedicine Platform Enterprise telemedicine service for nursing facilities and senior living communities that connects residents with specialty clinicians, RN care management, and primary care physicians, providing treatment in place, remote patient monitoring, and 24/7 specialty access to reduce ER transfers.
Quantifiable outcome
- 75% reduction in ER visits for senior living communities using Tembo Health services
- +2 more outcomes
Companies that use Tembo Health
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Tembo Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Tembo Health partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Family Caregiver AlliancecorePartnership to bring free innovative dementia care to homes in Northern California. Family Caregiver Alliance is a national nonprofit supporting family caregivers of adults with chronic, disabling health conditions.
- BenrosecorePartner organization shown on the Tembo Health website. Benrose is referenced as a partner providing community resources for dementia patients.
- EpochcorePartner organization shown on the Tembo Health website. Epoch provides resources and support for individuals with dementia.
- Prescient AssuranceminorExternal auditor for Tembo Health's SOC 2 Type 2 certification. Prescient Assurance is a registered public accounting firm in the US and Canada providing risk management and assurance services including SOC 2, PCI, ISO, NIST, GDPR, HIPAA, and CSA STAR certifications.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Tembo Health competitors and assessment
Company assessmentBroad incumbents
- Oak Street Health (CVS Health): Value-based primary-care provider for seniors, now owned by CVS; competes for senior chronic-care dollars and partnership mind-share in senior living and Medicare populations where Tembo sells care navigation.
- Maven Clinic: Specialty virtual-care platform covering women's and family health; comparable as a venture-backed specialty telehealth operator but in a different clinical vertical, illustrating the model template Tembo is executing against.
- Teladoc Health: Largest U.S. telehealth incumbent offering broad specialty care including mental health and chronic-condition management; a potential long-tail competitor that could expand dedicated dementia-care navigation.
Direct peers
- Rippl Care: Virtual dementia care provider focused on seniors with cognitive impairment; competes head-to-head for GUIDE-eligible patients, payers, and senior living partnerships.
- Neura Health: Specialty neurology telehealth platform offering virtual consultations for migraine, dementia, and related cognitive disorders; targets a similar specialist-led virtual care model with national reach.
- Isaac Health: A virtual memory and brain health clinic offering dementia diagnosis, treatment, and care navigation delivered via telehealth. Closely mirrors Tembo's specialty dementia-care model, competing for the same GUIDE-eligible patient population.
- Together Senior Health: Provides dementia-care programs, including MOVE, that combine virtual coaching with care navigation for seniors living at home — overlapping directly with Tembo's caregiver support and dementia care-navigation offerings.
Emerging players
- Linus Health: Brain-health platform combining digital cognitive assessments with clinician decision support for early dementia detection; overlaps in the screening, diagnosis, and care-navigation portions of Tembo's stack.
- BrainCheck: Digital cognitive assessment and care-management platform used by clinicians to detect and monitor dementia; competes with the memory-evaluation component of Tembo's offering.
- Creyos (formerly Cambridge Brain Sciences): Digital cognitive-testing platform for clinicians that screens and monitors brain health; partial overlap with Tembo's brain-health evaluation and dementia-care workflow.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tembo Health social profiles
Digital presenceTembo Health compliance and trust
Trust signalCompliance5 records
Tembo Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tembo Health leadership team
Management profileNumber of profiles
Profiles7 records
Tembo Health funding detail
Funding detailFunding overview
Funding rounds9 records
Investors19 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tembo Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tembo Health
What does Tembo Health do?
Tembo Health is a specialty telemedicine company that provides dementia care navigation, 24/7 urgent care with licensed ER doctors, brain health and memory evaluations, and remote patient monitoring to seniors, primarily delivered through Medicare's GUIDE program. The company serves nursing facilities, senior living communities, health payors, and individual older adults and their caregivers across all 50 US states, with care coordinated by dedicated Dementia Care Navigators and a multidisciplinary clinical team.
Is Tembo Health a public or private company?
Tembo Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tembo Health founded?
Tembo Health was founded in 2019. It employs 11 to 50 people.
Where is Tembo Health based?
Tembo Health is headquartered in New York, United States, in the North America region.
How does Tembo Health make money?
Four revenue lines are on record. Medicare GUIDE Program Reimbursement is the primary driver. The others are nursing Facility Telehealth Services, caregiver Support Reimbursement and telehealth Platform and Equipment Services.
Who are Tembo Health's main competitors?
Broad incumbents on record are Oak Street Health (CVS Health), Maven Clinic and Teladoc Health. Direct peers are Rippl Care, Neura Health, Isaac Health and Together Senior Health. Emerging players are Linus Health, BrainCheck and Creyos (formerly Cambridge Brain Sciences).
Does Tembo Health have an API?
No public API is recorded for Tembo Health.
What industry is Tembo Health in?
Tembo Health's product category is Senior Dementia Telemedicine Services. Its primary akta.pro industry code is HLADACAJ, Memory Care Care Management & Navigation (Dementia Care Coordination), with a secondary code of HLALABAK, Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms. Its NAICS code is 62412 and its SIC code is 8000.