OnSeen

What OnSeen does

OnSeen, Inc. (legal entity OnSeen Marketing, Inc.) is a US-based, private software company founded in 2017 in Columbus, Ohio and headquartered at 6 E 2nd St, London, OH. The company develops an AI-powered Mobile Workforce Management (MWM) platform organized around a registered core engine called OnSeen Resource Allocation AI® that performs autonomous allocation, scheduling, dispatching, routing, directed work, and 360-degree situational awareness for remote staff, contractors, and equipment. The platform is delivered as five vertical solutions: LiveCare (for Developmental Disabilities providers and home healthcare, with modules including CFAM financial account management, Transportation, Scheduling, EVV, Billing, Provider Search, and the CommunityBuilder Marketplace); LiveClaims (for P&C insurers and independent adjusters, with Claims Admin Console, Field Adjuster App, Policyholder Portal, Insurance Agent Portal, and Reinsurer Dashboard); LiveGov (federal, state, and local government workforce development and case management with Jobs, Case Management, Event Management, Communications, and Admin modules); I2MS — Intelligent Installation Management System (delivered to the U.S. Air Force and applicable to other Defense agencies); and LiveResponse (emergency management command and control).

Name

OnSeen

Legal name

OnSeen Marketing, Inc.

Website

https://onseen.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

OnSeen is a US-based, private mobile workforce management software company whose Resource Allocation AI® engine powers LiveCare, LiveClaims, LiveGov, I2MS, and LiveResponse solutions for developmental disabilities providers, P&C insurers, government agencies, and the U.S. Air Force.

Ownership category

akta.pro rank

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. LiveClaims SaaS (activity-based pricing): Software-as-a-Service delivery of LiveClaims Solution to P&C insurers and independent adjusters (e.g., Woodville Mutual, Pike Mutual) using an activity-based pricing model that makes the platform accessible to small, mutual, regional and specialty insurers. Recurring SaaS subscription tied to claim activity.
2. LiveCare SaaS (implementation fee + ongoing fees): LiveCare Solution SaaS fees to Developmental Disabilities Providers with upfront implementation fee and ongoing SaaS fees; during COVID-19 crisis OnSeen offered waivers of upfront fees and heavy discounts on ongoing SaaS fees for DD Providers.
3. LiveCare Licensing (Home Healthcare): License and implementation of LiveCare to home healthcare providers (e.g., ViaQuest) — OnSeen, Inc. licenses its mobile workforce management solution for the home healthcare industry to deliver caregiver scheduling, communication, and financial ledger management.
4. LiveGov SaaS (Government workforce programs): LiveGov Solution delivered to federal, state and local government agencies (Jobs Module, Case Management Module, Event Management Module, Communications Module, Admin & Dashboard Module) for workforce development and case management.
5. I2MS (Defense - USAF): OnSeen is currently working with the USAF to deliver the AI-powered Intelligent Installation Management System (I2MS) platform; engagement described as a current partnership with the U.S. Air Force.
6. LiveResponse (Emergency Management): Command and control platform for mobile teams serving emergency management agencies, local governments, businesses, and NGOs; offered free until June 30, 2020 during COVID-19 to drive adoption.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

OnSeen develops AI-powered Mobile Workforce Management (MWM) software built on its proprietary Resource Allocation AI® engine. The platform autonomously allocates, assigns, schedules, dispatches, routes, and monitors remote staff, contractors, and equipment, and is delivered as four vertical industry solutions: LiveCare (Developmental Disabilities providers), LiveClaims (P&C insurers and independent adjusters), LiveGov (state and local government workforce programs), and I2MS (USAF/defense installation management), plus the LiveResponse emergency management platform.

Product overview

OnSeen delivers a platform-plus-modules architecture built on its core OnSeen Resource Allocation AI® engine. The company offers an Intelligent Mobile Workforce Management (MWM) platform organized into four industry-focused solutions: LiveCare (for the Developmental Disabilities community), LiveClaims (for P&C insurers and independent adjusters), LiveGov (for state and local government), and I2MS – Intelligent Installation Management System (for the US Air Force and other Defense agencies), plus the LiveResponse emergency management platform. Each industry solution is composed of configurable, AI-powered modules (e.g., LiveCare's CFAM Module, Transportation Module, Scheduling & Appointment Management Module, Consumer Experience Module, EVV Module, Billing Module, Provider Search Module, and CommunityBuilder Module within the LiveCare Marketplace; LiveClaims' Claims Admin Console, Adjuster App, Policyholder Portal, Insurance Agent Portal, and Reinsurer Dashboard; LiveGov's Jobs, Case Management, Event Management, Communications, and Admin & Dashboard Modules) that together enable autonomous resource allocation, scheduling, dispatching, routing, directed work, collaboration, and compliance.

Differentiator

Problem solved

Functional benefit

Brands

• LiveCare: AI-supported software platform for the developmental disabilities community, including Consumer Financial Account Management (CFAM), Transportation Management, Scheduling & Appointment Management, and Consumer Experience modules, plus the LiveCare Marketplace (Provider Search Module and CommunityBuilder Module) and the DODD-certified EVV Module.
• LiveClaims
• LiveGov
• I2MS (Intelligent Installation Management System)
• LiveResponse
• LiveCare Marketplace

Products and services

• LiveCare AI-powered, mobile-web platform for Developmental Disabilities (DD) providers that connects Individuals with developmental disabilities, caregivers, providers, drivers, and family/guardians in real-time to manage financial accounts, transportation, scheduling, EVV, billing, and community engagement. Served dozens of Providers and over 3,000 Individuals across the State of Ohio.
• LiveClaims AI-powered InsurTech platform that automates the claims management and adjustment process for P&C insurers and independent adjusters, integrating Claims Admin Console, Field Adjuster App, Policyholder Portal, Insurance Agent Portal, and Reinsurer Dashboard. Delivered as SaaS with activity-based pricing targeting small, mutual, regional, and specialty insurers.
• LiveGov AI-powered mobile workforce management solution for federal, state, and local government agencies that connects Program Beneficiaries, Government Staff, and Employer Partners with case management staff and support resources in real-time for job seeker placement, case management, event management, and communications.
• Intelligent Installation Management System (I2MS) AI-powered intelligent installation management platform for the U.S. Air Force and other Defense agencies delivering intelligent installation decision autonomy, directed work via smart eForms/eChecklists, seamless systems integration, integrated voice and digital communications, and 360-degree real-time situational awareness.
• LiveResponse Military-inspired command and control platform for mobile teams serving emergency management agencies, local governments, businesses, and NGOs. Provides scheduling, dispatching, tasking, monitoring of field resources, real-time situation reports, and operations analytics.

Quantifiable outcome

• Up to 40% reduction in claim adjustment cycle time
• +7 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability12 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered required regulator-blessed integration for odm evv compliance, government sponsor/partner critical to odctn launch and livecare expansion in ohio dd market, government partner supporting odctn employment access for ohioans with disabilities, core integration reaching 200+ mutuals via imt's online claims system, flagship go-to-market partner for liveclaims in the independent adjusting market, core technology integration that differentiates liveclaims in p&c insurance, standard collaboration integration for liveresponse and strategic channel partner specifically targeting small/mid p&c insurers.

• Sandatarequired regulator-blessed integration for odm evv complianceTechnology or Integration · 1 October 2025OnSeen's LiveCare EVV Module is fully certified by DODD and is successfully submitting thousands of EVV records to Sandata on behalf of providers to satisfy ODM EVV program requirements (21st Century Cures Act).
• Ohio Department of Developmental Disabilities (DODD)government sponsor/partner critical to odctn launch and livecare expansion in ohio dd marketStrategic or Co-development Partner · 4 November 2020Ohio DODD supports OnSeen's launch of the Ohio Disabilities Community Transportation Network (ODCTN); OnSeen's LiveCare Solution serves as the foundational technology. Initial pilot launched in Central Ohio to evaluate performance and gather feedback prior to statewide roll-out.
• Opportunities for Ohioans with Disabilities (OOD)government partner supporting odctn employment access for ohioans with disabilitiesStrategic or Co-development Partner · 4 November 2020OOD supports OnSeen's launch of the Ohio Disabilities Community Transportation Network (ODCTN); helps Ohioans with disabilities secure reliable transportation to employment opportunities.
• IMT Computer Servicescore integration reaching 200+ mutuals via imt's online claims systemTechnology or Integration · 15 July 2020Integration of OnSeen's LiveClaims Solution with IMT's online claims system to deliver a streamlined claims workflow for mutual insurance companies; IMT's online claims system is utilized by over 200 Mutuals. Woodville Mutual is leveraging the integration to speed average claim resolution time, lower LAE, and improve policyholder experience.
• Pacesetter Claims Serviceflagship go-to-market partner for liveclaims in the independent adjusting marketStrategic or Co-development Partner · 15 April 2020Launched the LiveClaims Solution as the foundation of Pacesetter's new and streamlined field adjustment workflow; virtually connects P&C insurers, policyholders, 3rd-party claims adjusters, and insurance agents via LiveClaims Admin Console and Adjuster App. Partnership covered in AdjusterTV News. OnSeen enables Pacesetter to auto-assign claims based on qualifications, availability, and proximity.
• HOVERcore technology integration that differentiates liveclaims in p&c insuranceTechnology or Integration · 15 April 2020HOVER's smartphone-photo-to-3D-model technology integrates with OnSeen's LiveClaims Adjuster App to auto-generate a HOVER property data package from adjuster-taken photos; increases accuracy of claim estimates, lowers adjustment cost, increases throughput, and increases policyholder satisfaction.
• Microsoft Teamsstandard collaboration integration for liveresponseTechnology or Integration · 8 April 2020LiveResponse can be integrated with existing appointment management software and collaboration platforms such as Microsoft Teams, enabling unified communications between operations centers, mobile teams, and remote employees.
• Slackstandard collaboration integration for liveresponseTechnology or Integration · 8 April 2020LiveResponse can be integrated with existing collaboration platforms such as Slack, extending LiveResponse's command and control functionality into common workplace collaboration environments.
• Demotech Solution Providers, LLCstrategic channel partner specifically targeting small/mid p&c insurersChannel Partner/ Reseller/ Distributor · 30 January 2019Multi-faceted partnership program to market and deploy OnSeen's LiveClaims Solution to small-to-medium-size P&C insurers (independent, regional, specialty, and Demotech-classified super-regional). Joint objective to 'level the technology playing field' by delivering a functionally robust, affordable claims technology solution.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Everbridge: Everbridge provides critical event management and mobile-team command-and-control software for governments and enterprises — directly comparable to OnSeen's LiveResponse emergency management platform.
• MediSked: MediSked offers person-centered software for Home and Community-Based Services (HCBS), I/DD, and aging providers — directly comparable to LiveCare's provider workflow, billing, and EVV modules.
• Mitchell International: Mitchell provides P&C claims management, estimating, and workflow software to insurers and adjusters — directly comparable to OnSeen's LiveClaims in claims assignment, mobile adjustment, and adjuster productivity.
• Foothold Technology (ContinuumCloud): Foothold Technology / ContinuumCloud delivers EHR, case management, and EVV solutions for behavioral health and I/DD providers, overlapping directly with OnSeen's LiveCare modules and DODD-aligned compliance workflows.
• Rave Mobile Safety (Motorola Solutions): Rave Mobile Safety delivers mass notification, emergency management, and mobile workforce coordination tools for government and public safety — overlapping with OnSeen's LiveResponse capability set.
• Therap: Therap provides electronic documentation, EVV, and case-management software for I/DD, aging, and behavioral health providers — the most direct US competitor to OnSeen's LiveCare Suite for the Developmental Disabilities community.
• Snapsheet: Snapsheet offers cloud-based P&C claims management and appraisal workflow software for insurers and independent adjusters — competing head-on with LiveClaims in auto-assignment, mobile inspection, and policyholder portals.

Broad incumbents

• Salesforce Field Service: Salesforce Field Service is a broad incumbent mobile workforce management suite serving enterprise customers across verticals — the large-platform benchmark against which OnSeen positions its vertical-specific LiveCare/LiveClaims/I2MS offerings.
• Guidewire ClaimCenter: Guidewire ClaimCenter is the dominant P&C claims management suite for mid-market and enterprise carriers; LiveClaims targets the smaller mutual/regional tier that Guidewire historically under-serves.

Emerging players

• Deputy: Deputy provides shift scheduling, workforce management, and time-tracking software for hourly and field workforces — an emerging SaaS player with partial overlap to OnSeen's scheduling/dispatching/routing capabilities in LiveCare and LiveGov.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/onseeninc
• Xx.com/OnSeenInc
• Facebookfacebook.com/onseenmarketing

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnSeen