What GridHawk does

GridHawk is an outsourced utility damage-prevention and 811 locating services provider, founded in 2019 and headquartered in Merrillville, Indiana. The company serves natural gas, electric, telecom, and water & sewer utility operators across 27 U.S. states, delivering field locating, damage investigations, and quality audits under direct enterprise contracts. Its operational backbone is Keystone, a proprietary Microsoft-based platform that integrates ticket routing, workforce management, real-time billing, on-time performance metrics, quality audits, and GPS-synced photo documentation into a single system used across the field workforce.

GridHawk generates revenue primarily through enterprise field-services contracts with utility operators, structured around locate volume, service-level performance, and ancillary work scopes. The company has expanded beyond single-service locating into a Strategic Alignment and Ancillary Services division offering Leak Detection, Leak Survey (using Picarro analytical instrumentation), Meter Services, and Hydro Vac capabilities, positioning itself as an integrated field-services partner rather than a commodity locator. Go-to-market is direct enterprise field sales to utility procurement and operations stakeholders.

The company is PE-backed, having received investment from Graycliff Partners in 2022 and from MidOcean Invests (Structured Capital Solutions strategy) in 2024, with BMO Capital Markets also engaged in the 2024 transaction. This capital structure supports ongoing geographic and service-line expansion. ISNetworld certification and a four-week in-house technician training program underpin the company's safety, compliance, and execution posture in a regulated, audit-driven procurement environment.

Name

GridHawk

Legal name

GridHawk

Website

https://gridhawk.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

GridHawk provides outsourced utility damage-prevention and 811 locating services to natural gas, electric, telecom, and water & sewer utility operators across 27 states, using its proprietary Keystone workforce management and ticket-routing platform.

Ownership category

akta.pro rank

Product category

Utility Locating & Damage Prevention Services

NAICS

Electric Power Generation, Transmission and Distribution (2211), Computer Facilities Management Services (541513)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Storm Restoration & Grid Rebuild (Transmission/Distribution) (EUAEAIAA)

akta.pro secondary industry

Field Service Dispatch & Remote Troubleshooting (BPAAACAG)

Keywords

• Utility locating services
• Damage prevention services
• Underground infrastructure protection
• 811 locating services
• Leak survey services

Headquarters

HQ city

Merrillville

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Utility Damage Prevention Services: GridHawk provides full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Revenue is generated through professional service fees for utility locating, damage prevention, leak survey, and related services delivered to utility operators across 27 states.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

GridHawk provides outsourced utility locating and asset damage prevention services to utility operators across 27 U.S. states. Service offerings include 811 Damage Prevention Locating, Private Location, Watch & Protect monitoring, Advanced Locating with Maintenance & Remediation, Leak Survey (Picarro), Meter Services, Hydro Vac Operations, and Facility Mapping. Delivery is powered by the proprietary Keystone Microsoft-based platform, which manages ticket routing, workforce scheduling, real-time billing, damage investigations, on-time performance metrics, and GPS-synced photo documentation through a customer-facing portal.

Product overview

GridHawk is a full-spectrum outsourced asset damage prevention and mitigation services company operating a unified service delivery model with its proprietary Keystone System as the technology backbone. The Keystone platform (Microsoft-based) manages ticket routing, workforce scheduling, real-time billing, damage investigations, and customer-facing portal with GPS-synced photo documentation. The service portfolio centers on 811 utility locating across Natural Gas, Electric, Telecom, Water & Sewer categories, supplemented by Private Location services, Watch & Protect monitoring, Advanced Locating with Maintenance & Remediation, Leak Survey (featuring Picarro technology), Meter Services (turn-ons/turn-offs), Hydro Vac Operations, and Facility Mapping. The company serves customers across 27 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Keystone System

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ISNetworldcoreTechnology or IntegrationGridHawk is a Certified Contractor through ISNetworld, the Global Leader in Contractor Management Services. ISN's Review and Verification Services (RAVS) verifies and evaluates GridHawk's health, safety, and procurement information to ensure regulatory and client-specific requirements are met.
• Common Ground Alliance (CGA)minorOthersGridHawk maintains membership in and association with the Common Ground Alliance, a damage prevention industry organization.
• OKIE811minorOthersOklahoma 811 organization partnership supporting 811 damage prevention efforts.
• Indiana 811minorOthersIndiana 811 organization partnership supporting 811 damage prevention efforts.
• Texas 811minorOthersTexas 811 organization partnership supporting 811 damage prevention efforts.
• Ohio Underground Protection Services (OUPS)minorOthersOhio 811 organization (OUPS) partnership supporting 811 damage prevention efforts.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Blood Hound Underground Utility Locating: Blood Hound is a regional utility locating and damage prevention services firm competing with GridHawk on 811 and private locating in the Midwest and South, with overlapping service lines and customer types.
• Badger Daylighting: Badger Daylighting is the leading North American hydro-excavation services provider, directly overlapping with GridHawk's hydro vac operations and adjacent to its core locating services for utility and infrastructure customers.
• Heath Consultants: Heath Consultants provides leak survey, gas leak detection, and pipeline integrity services that directly overlap with GridHawk's Picarro-based leak survey and Strategic Alignment division offerings.

Broad incumbents

• Centuri Group: Centuri Group (parent of Southwest Gas and union-affiliated utility infrastructure services) is a broader utility services platform providing locating, gas distribution, and electric services; comparable to GridHawk as a multi-vertical utility services provider.
• Primoris Services Corporation: Primoris is a publicly traded specialty construction and infrastructure services firm with utility T&D, pipeline, and damage prevention exposure, making it a broader incumbent comparable to GridHawk's utility services focus.
• MasTec: MasTec is a large publicly traded infrastructure construction services firm with utility T&D and pipeline services that overlap with GridHawk's utility customer base and field services delivery model.
• Quanta Services: Quanta Services is the largest publicly traded utility infrastructure services provider in North America, with electric T&D and gas distribution capabilities that overlap with GridHawk's utility customers and damage prevention scope, though at vastly larger scale.

Direct peers

• Stake Center Locating: Stake Center Locating is a regional-to-national utility locating and damage prevention services provider competing with GridHawk on 811 tickets, private utility location, and gas leak survey work for utility operators.
• UtiliQuest: UtiliQuest (a Dycom subsidiary) is a national utility locating and damage prevention specialist and a direct competitor; GridHawk's COO previously ran UtiliQuest, and both firms compete on telecom and electric 811 contracts with similar field technician models.
• USIC: USIC is the largest US utility locating and damage prevention services company, directly competing with GridHawk for the same utility customers on 811 locating, private locating, and leak survey contracts across the same 811-driven workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GridHawk