Vocus Group
- Company typePrivate
- Founded2008
- HeadquartersSydney, Australia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Vocus Group does
Vocus Group is an Australian fibre and network solutions provider, founded in 2008 and headquartered in Sydney, operating 51,000 km of owned fibre backbone that connects nearly 20,000 buildings across Australia and extends internationally via the 7,700 km Darwin-Jakarta-Singapore submarine cable. Its asset base is anchored by long-haul and metropolitan fibre, data-centre connectivity, satellite integration with Starlink, and recent capacity upgrades — notably the Adelaide-Perth 2 route enabling native 400 Gbit/s services — and was significantly expanded by the August 2025 acquisition of TPG Telecom's enterprise, government and wholesale fibre assets for AU$5.25 billion. The company serves four primary segments — Business (SMB), Enterprise (200–5,000 employees), Government (federal, state, defence), and Wholesale/Carrier — and reports that nearly two-thirds of ASX 200 companies are customers.
Vocus monetises primarily through recurring subscription and managed-services contracts. SMB products (Fast Fibre, Business nbn, BizPhone, Mobile SIM) are sold via self-serve online ordering with monthly billing starting from A$89/month for nbn and A$30/month for SIM. Enterprise and government offerings — private networks, hybrid cloud, SD-WAN, SASE, DDoS protection, secure networking, and the Fortinet-powered Secure Shield for generative-AI oversight — are delivered via dedicated field sales with custom annual contracts. Wholesale revenue comes from selling carrier-grade fibre, data-centre connections and international capacity to other carriers and resellers across Australia, New Zealand and APAC, including through a Channel Partner Program.
The business is privately held by Macquarie Group and operates with a lean 501–1,000 person headcount given its infrastructure-heavy model. Recent strategic activity centres on AI-relevant capacity upgrades (AP2, Horizon fibre to the Pilbara), new managed-security products (Secure Shield with Fortinet), and integration of the TPG Telecom fibre acquisition. Competitively, Vocus positions itself as an alternative path to the dominant Australian incumbents, leveraging geographic redundancy, vertical-specific expertise (mining, defence, public safety), and a partner-integrator stack that combines Fortinet, Netskope, Ciena, Zoom, Optus and Starlink into managed offerings.
Vocus Group firmographics
Firmographics- Name
- Vocus Group
- Legal name
- Vocus Group
- Website
- https://vocusgroup.com.au
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Vocus Group industry classification
Industry- Product category
- Telecommunications Infrastructure and Network Services
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- akta.pro primary industry
- Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI)
- akta.pro secondary industries
- Subsea Cable System Owners & Consortia (Wet Plant Investment) (HDAIALAA), Subsea Capacity Wholesale (IRUs, leased capacity, backhaul to landing stations) (HDAIAEAI), Subsea & Terrestrial Backhaul to Data Centers and Cloud On-Ramps (IX/DC Interconnect) (HDAIALAJ)
Keywords
Where Vocus Group is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Vocus Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Enterprise Network Solutions: Dedicated fibre internet, private networks, and managed connectivity services for large organizations with recurring subscription contracts.
- SMB Internet Services: Business internet plans including Fast Fibre, nbn, and mobile SIM services for small to medium businesses with monthly recurring billing.
- Wholesale Carrier Services: Carrier-grade fibre infrastructure, data centre connections, and international networks provided to other carriers and service providers.
- Managed Security Services: Managed connectivity and security services including Secure Shield, corporate firewall, and DDoS protection.
- Government Contracts: Network solutions and critical infrastructure services for federal, state, and local government agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fast Fibre with up to $1,000 rebate on 24+ month plans |
| Subscription | Monthly | Business nbn Internet starting from $89/month |
| Per seat | Monthly | Mobile SIM-only plans from $30/month |
| Subscription | Annual | Enterprise solutions (quote-based) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
Vocus Group product offering
Product offeringCore offering
Vocus Group operates and sells services over one of Australia's largest fibre network infrastructure platforms (51,000 km owned backbone) including dedicated business internet, private networks, managed security, unified communications, hybrid cloud, and wholesale carrier services. Its offerings span four customer segments: Business (SMB), Enterprise (200-5,000 employees), Government, and Wholesale/Carrier, with strategic assets including the Horizon fibre network, Adelaide-Perth optical routes, and the Darwin-Jakarta-Singapore submarine cable connecting Australia to Southeast Asia.
Product overview
Vocus Group is a fibre and network solutions provider operating one of Australia's fastest-growing networks with 51,000km of owned fibre infrastructure. The company offers a platform-plus-products architecture serving Business (SMB), Enterprise, Government, and Wholesale segments. Core connectivity products include Fast Fibre (dedicated symmetric internet), Business nbn Internet, nbn Enterprise Ethernet, and Vocus Satellite via Starlink. Communication offerings comprise BizPhone (cloud PBX/VoIP) and Vocus Collaborate powered by Zoom (unified communications with AI). Security products include Corporate Firewall, DDoS Detect & Protect, and Secure Shield (Fortinet-powered SASE platform for AI oversight). Network infrastructure includes Private Networks (scalable virtual circuits), Hybrid Cloud and Backup solutions, and Mobile SIM plans. Major network assets include the Horizon Fibre Network (2,000km Western Australia route), Adelaide-Perth optical routes (AP1/AP2), and the Darwin-Jakarta-Singapore submarine cable (7,700km). Wholesale services provide carrier-grade connectivity, data centre access, mobile, voice, and international network solutions.
Differentiator
Problem solved
Functional benefit
Brands
- Commander Customer Hub: Customer portal and account management platform for Vocus business customers.
Products and services
- Fast Fibre Symmetric, dedicated business internet delivered over the Vocus high-performance fibre network connecting nearly 20,000 buildings across Australia, available to business customers with rebate incentives on 24+ month plans.
- Business nbn Internet Affordable, unlimited business nbn plans with static IP, no lock-in contract, and optional business-ready modem, starting from $89/month for Australian small to medium businesses.
- nbn Enterprise Ethernet Dedicated bandwidth delivering enterprise-grade fibre connectivity in more locations through nbn infrastructure, targeting enterprise customers needing reliable high-capacity connections.
- Vocus Satellite - Starlink High-speed, low-latency internet connectivity across Australia with managed support and installation, including IP-WAN over Starlink Ethernet Access for secure private network extension to remote locations.
- BizPhone Cloud business phone system replacing traditional PBX with flexible VoIP calling and predictable costs, designed for Australian small to medium businesses.
- Vocus Collaborate (Powered by Zoom) Unified collaboration platform combining voice, video, messaging, and AI-powered collaboration powered by Zoom technology, targeting Australian businesses and enterprise customers.
- Corporate Firewall Fully-managed firewall service designed to protect growing Australian businesses from cyber threats without enterprise complexity.
- DDoS Detect & Protect Managed DDoS protection service with early detection, expert monitoring, and real-time mitigation to keep critical internet services online during DDoS attacks.
- Private Networks Scalable private network virtual circuits for enterprises that can be configured nationally or globally, providing flexibility for distributed operations.
- Hybrid Cloud and Backup Scalable hybrid cloud solutions tailored to business outcomes, designed, built, and managed by Vocus experts for enterprise customers.
- Mobile SIM Scalable SIM-only mobile plans for Australian businesses ranging from small teams to enterprise, with predictable pricing and no lock-in contracts starting from $30/month.
- Secure Shield Managed connectivity and security service combining Fortinet's security tools with Vocus's national network infrastructure in a Unified SASE platform, offering application-level monitoring and data loss prevention for generative AI usage.
- Horizon Fibre Network 2,000 km long-haul fibre network linking Perth and Port Hedland through Western Australia's Mid West and Pilbara regions, providing the region's first alternative long-haul fibre path connecting to Vocus's existing Darwin-Jakarta-Singapore Cable.
- Adelaide-Perth 2 (AP2) Optical Route 2,700 km optical fibre route between Adelaide and Perth upgraded with Ciena's WaveLogic 6 Extreme to provide fourfold capacity increase and native 400Gbit/s services for east-west data demand.
- Darwin-Jakarta-Singapore Cable (DJSC) 7,700 km submarine and terrestrial cable system connecting Darwin to Singapore and Jakarta with 200Gbps backbone and 20Tbps total capacity, part of the Terabit Territory project.
- Wholesale Carrier Services Carrier-grade fibre infrastructure, data centre connections, international networks, wholesale mobile (over Optus network), and voice services sold to other carriers and service providers across Australia, New Zealand, and Asia Pacific.
Quantifiable outcome
- Fourfold capacity increase on Adelaide-Perth corridor enabling AI-driven east-west data demand
- +3 more outcomes
Companies that use Vocus Group
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles5 records
Vocus Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature6 records
Vocus Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- FortinetcoreVocus and Fortinet launched Secure Shield, a managed connectivity and security service for Australian organizations to monitor employee use of generative AI tools. The service combines Fortinet's security tools with Vocus's national network infrastructure in a Unified SASE platform, offering application-level monitoring and data loss prevention capabilities.
- Northern Territory GovernmentcoreCollaboration on the Terabit Territory project involving A$7.9 million investment to upgrade the Northern Territory's terrestrial network from 10Gbps to 200Gbps fibre backbone with 20Tbps total capacity, establishing Darwin as a critical hub in Australia's global connectivity network.
- NEXTDCcoreNEXTDC deploys edge data centres in Western Australian mining regions, interconnected through Vocus's 2,000-kilometre Horizon fibre network to support sub-50 millisecond response times required for autonomous vehicle operations and predictive maintenance applications.
- Secure AgilityminorSydney-based technology services firm Secure Agility has established multi-carrier wholesale agreements with Vocus for SD-WAN and SASE services, exited Telstra Enterprise relationship to work directly with Vocus and other carriers.
- ZoomcoreVocus Collaborate is powered by Zoom, providing unified collaboration platform combining voice, video, messaging, and AI-powered collaboration capabilities.
- CienacoreVocus uses Ciena's WaveLogic 6 Extreme coherent optics for Adelaide-Perth route upgrade enabling native 400Gbit/s services on the 2,700 km corridor.
- SpaceX/StarlinkcoreVocus Satellite - Starlink provides high-speed, low-latency internet connectivity across Australia with managed support and installation. Vocus IP-WAN over Starlink Ethernet Access enables secure, low-latency satellite connectivity extending private networks.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Vocus Group competitors and assessment
Company assessmentDirect peers
- Superloop: Australia and Singapore-headquartered fiber network and connectivity provider serving enterprise, wholesale and consumer markets with owned infrastructure. Highly comparable to Vocus's wholesale carrier and enterprise fiber business across the same trans-Asia geography.
- TPG Telecom: Australian challenger telecom operator offering fixed broadband, mobile and enterprise services; its enterprise, government and wholesale fiber assets were acquired by Vocus for AU$5.25B in 2025, making the remaining TPG consumer business a closely adjacent peer in Australian enterprise connectivity.
- Zayo Group: Global wholesale fiber, wavelength and dark fiber provider serving enterprise, carrier and hyperscale customers across North America and Europe. Highly comparable to Vocus's wholesale carrier and long-haul infrastructure business model.
- Macquarie Telecom: Australian business-focused telecom and data centre provider serving enterprise and government customers with cloud, hosting and connectivity. Comparable to Vocus's enterprise and government segments with similar mid-market focus and Australian footprint.
Regional players
- Spark New Zealand: New Zealand's largest telecom provider offering mobile, broadband and enterprise services. Comparable to Vocus's enterprise, government and wholesale operations across the Tasman, though geographically distinct.
- Chorus New Zealand: New Zealand's largest wholesale fiber network operator providing fixed-line access infrastructure. Comparable to Vocus's wholesale carrier business in scale, business model and Australasian market positioning.
Emerging players
- Aussie Broadband: Australian independent challenger ISP and wholesale provider with growing enterprise and SMB business. Comparable to Vocus's SMB and business nbn segments and increasingly overlapping in wholesale services.
Broad incumbents
- Telstra Corporation: Australia's largest incumbent telecommunications carrier providing enterprise, wholesale, mobile and fixed-line services across the country. Comparable to Vocus as a competing wholesale and enterprise infrastructure provider, but operating at much broader scale and with mobile network ownership.
- NBN Co: Australian government-owned wholesale broadband infrastructure provider. Vocus is both a customer and reseller of NBN services (Business nbn, Enterprise Ethernet) while also competing with NBN on enterprise fiber routes.
- Optus (Singtel Optus): Second-largest Australian telecom carrier owned by Singtel, providing mobile, fixed broadband, enterprise and wholesale services. Direct competitor in wholesale carrier services (Vocus Wholesale Mobile rides on Optus's network) and enterprise connectivity.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vocus Group social profiles
Digital presenceVocus Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vocus Group leadership team
Management profileNumber of profiles
Profiles4 records
Vocus Group funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vocus Group M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vocus Group
What does Vocus Group do?
Vocus Group operates and sells services over one of Australia's largest fibre network infrastructure platforms (51,000 km owned backbone) including dedicated business internet, private networks, managed security, unified communications, hybrid cloud, and wholesale carrier services. Its offerings span four customer segments: Business (SMB), Enterprise (200-5,000 employees), Government, and Wholesale/Carrier, with strategic assets including the Horizon fibre network, Adelaide-Perth optical routes, and the Darwin-Jakarta-Singapore submarine cable connecting Australia to Southeast Asia.
Is Vocus Group a public or private company?
Vocus Group is a private company. It is classified as corporate owned and is currently operating.
When was Vocus Group founded?
Vocus Group was founded in 2008. It employs 501 to 1,000 people.
Where is Vocus Group based?
Vocus Group is headquartered in Sydney, Australia, in the Oceania region.
How does Vocus Group make money?
Five revenue lines are on record. Enterprise Network Solutions are the primary driver. The others are SMB Internet Services, wholesale Carrier Services, managed Security Services and government Contracts.
Who are Vocus Group's main competitors?
Direct peers on record are Superloop, TPG Telecom, Zayo Group and Macquarie Telecom. Regional players are Spark New Zealand and Chorus New Zealand. Aussie Broadband is listed as an emerging player. Broad incumbents are Telstra Corporation, NBN Co and Optus (Singtel Optus).
Does Vocus Group have an API?
Yes. Vocus Group exposes a public API. Developer documentation is at www.vocus.com.au/wholesale/wholesale-apis.
What industry is Vocus Group in?
Vocus Group's product category is Telecommunications Infrastructure and Network Services. Its primary akta.pro industry code is HDAIALAI, Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases), with a secondary code of HDAIALAA, Subsea Cable System Owners & Consortia (Wet Plant Investment). Its NAICS code is 517111.