EKOBILET
EKOBILET is a Kraków-based software company running an omnichannel ticketing and event-management platform serving 1,000+ Polish event organizers, with modular products spanning POS, kiosks, mobile apps, dynamic pricing, and vertical sub-brands for museums, sports, culture, and conferences.
- Company typePrivate
- Founded2009
- HeadquartersCracow, Poland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What EKOBILET does
EKOBILET S.A. is a Kraków-based (Poland) software company, operating since 2009 and incorporated as a joint-stock company in 2019, that runs an omnichannel ticketing and event-management platform serving over 1,000 Polish event organizers. Its core product is a cloud-based ticket sales and reservation system that distributes tickets across online storefronts, physical POS, self-service kiosks (EKOKiosk/EKOScreen, co-developed with Samsung), a consumer mobile app (EkoUp), and a reseller widget network — all validated through QR-code tickets first introduced in Poland in 2011 and scanned via the EkoSkaner app.
The product surface is built as a modular ecosystem with vertical sub-brands: EkoMuzeum (museums, audio guides via EkoGuide), EkoSport (sports venues, season passes), EkoKultura (cultural centers, cinemas, concerts), and EkoKonferencja (conferences and training). Payment processing runs through PayU with optional inFakt invoicing integration, and a 2021 innovation grant funded the launch of Price Teller, an AI-based dynamic-pricing simulation module. Hardware (EKOKiosk), software modules (reseller, landing pages, streaming VoD/eEvent, cashless festival), and vertical solutions share a single dashboard with unified reporting.
EKOBILET monetizes through a freemium model: a free Basic tier with no monthly fee but transaction commissions starting at 3.5% (transferable to buyers), plus a Professional tier at 159 PLN/month unlocking POS, scanner apps, reseller networks, and advanced features. The company is privately held (share capital 154,583.40 PLN), led by Anna Fuk-Tokarczyk (President/CEO) with Krzysztof Tokarczyk as technical co-founder, and has received modest disclosed funding led by Netrix Ventures (2021).
EKOBILET firmographics
Firmographics- Name
- EKOBILET
- Legal name
- EKOBILET S.A.
- Website
- https://ekobilet.pl
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EKOBILET is a Kraków-based software company running an omnichannel ticketing and event-management platform serving 1,000+ Polish event organizers, with modular products spanning POS, kiosks, mobile apps, dynamic pricing, and vertical sub-brands for museums, sports, culture, and conferences.
- Ownership category
- akta.pro rank
EKOBILET industry classification
Industry- Product category
- Event Ticketing Software
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events (7113), Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)
- akta.pro primary industry
- Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF)
- akta.pro secondary industries
- Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Pricing, Yield Management & Anti-Fraud Services (MPAGAJAH), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG)
Keywords
Where EKOBILET is headquartered
LocationHeadquarters
- HQ city
- Cracow
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
EKOBILET business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Transaction Commission: Success fee commission charged as percentage of ticket transaction value. Basic tier uses pure success fee model with no monthly fee.
- Subscription - Professional Tier: Monthly subscription fee for Professional (Pro) package at 159 PLN/month. Includes both online and offline (POS) distribution, dedicated shop address, and advanced features.
- Transferable Commission: Option for organizers to transfer transaction commission to ticket buyers, with 0 PLN organizer fee and 0% commission to buyer.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Basic - Online: Free tier with success fee commission on ticket sales |
| Subscription | Monthly | Professional (Pro) - Online + POS: 159 PLN/month with full feature access |
| Transaction based/ take rate | Pay-as-you-go | Transaction commission rate starting from 3.5% |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels4 records
EKOBILET product offering
Product offeringCore offering
EKOBILET provides a cloud-based online ticketing and reservation platform that enables event organizers to create event pages in under five minutes, sell tickets across multiple channels (online, POS, kiosk, streaming), process payments, validate attendees via QR code scanning, and access real-time sales reporting. The offering extends to vertical-specific solutions for museums, sports, cultural centers, and conferences, plus self-service kiosk hardware and an AI-powered dynamic pricing tool.
Product overview
Ekobilet is an online ticket sales and reservation platform for events, providing a modular ecosystem of interconnected products. The core platform (Ekobilet) handles multi-channel ticket distribution across online, POS, and kiosk channels with integrated payment processing and QR-based ticket validation via EkoSkaner. Vertical-specific sub-brands extend the platform: EKOMuzeum serves museums with audio guides (EKOTour/EKOGuide), EKOSport manages sports events with season passes and loyalty systems, EKOkultura supports cultural centers, and EKOKonferencja handles conferences with attendee management. Hardware products include EKOKiosk/EKOScreen (self-service kiosks co-developed with Samsung) for contactless sales. Additional modules cover dynamic pricing (Price Teller), streaming (VoD/eEvent), reseller networks, landing pages, cashless festival payments, and personalized ticket printing. The EkoUp mobile app serves end ticket buyers across all verticals.
Differentiator
Problem solved
Functional benefit
Brands
- EkoMuzeum: System supporting and commercializing museum operations, including ticket sales, reservations, audio guides, and visitor management.
- EkoKiosk / EkoScreen
- EkoSport
- EkoGuide
- EkoKultura
- EkoKonferencja
- EkoUp
- EkoSkaner
- Price Teller
Products and services
- Ekobilet Ticketing Platform Core cloud-based online ticket sales and reservation system enabling event organizers to create events, sell tickets across online, POS, kiosk, and streaming channels, process payments, verify attendees via QR scanning, and access real-time reporting.
- EKOMuzeum
Quantifiable outcome
- Event page creation in under 5 minutes
- +1 more outcomes
Companies that use EKOBILET
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles2 records
EKOBILET technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature6 records
EKOBILET partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SamsungcoreSamsung partnership for EKOKIOSK development. Multi-functional self-service kiosk device created in collaboration with Samsung, meeting highest quality standards for cultural institutions, tourist attractions, and sports venues.
- PayUcorePayment processing integration through PayU for online ticket transactions. SMS ticket delivery automated after payment confirmation by PayU payment gateway.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
EKOBILET competitors and assessment
Company assessmentDirect peers
- Going. Poland-focused events discovery and ticketing platform directly competing with Ekobilet for organizer and end-buyer mindshare in the same domestic market with a similar online self-serve model.
- Bilety24: One of the largest Polish online ticket sales platforms; competes head-on with Ekobilet for concerts, cultural events and theater organizers across Poland with comparable take-rate economics.
- abilet.pl: Polish online ticketing service for concerts, theater, festivals and sports; offers comparable organizer-facing functionality and targets the same Polish organizer and consumer base as Ekobilet.
- Universe (by Ticketmaster): Self-serve event ticketing platform owned by Ticketmaster targeting SMB and independent organizers with a freemium model; closest international analog to Ekobilet's basic tier and product-led growth motion.
Broad incumbents
- Eventim: Europe's largest ticketing conglomerate, active across concerts, sports and cultural events with deep artist and promoter relationships; competes with Ekobilet in Poland as a broad incumbent rather than a pure self-serve SaaS rival.
- Eventbrite: Global self-serve event ticketing and registration platform with a comparable freemium/product-led motion; while not Poland-specialized, it competes with Ekobilet for any organizer evaluating cross-border ticketing tools.
- Ticketmaster: Global live event ticketing giant with dominant positions in major concerts and sports; competes with Ekobilet indirectly in Poland for large promoter accounts and consumer mindshare.
- Cvent: Enterprise event management and registration platform overlapping with Ekobilet's EkoKonferencja module for conference and training organizers; serves a larger corporate customer base with broader event-marketing tooling.
- See Tickets: European ticketing provider for festivals, concerts and cultural events offering white-label and reseller solutions; comparable to Ekobilet's reseller widget and multi-channel distribution approach.
Emerging players
- Dice: Mobile-first live music ticketing platform emphasizing discovery and fan experience; competes with Ekobilet's concert ticketing motion with stronger consumer brand and app-driven UX.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
EKOBILET social profiles
Digital presenceEKOBILET financial estimates
Financial estimateRevenue estimate
Valuation estimate
EKOBILET leadership team
Management profileNumber of profiles
Profiles6 records
EKOBILET funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EKOBILET M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EKOBILET
What does EKOBILET do?
EKOBILET provides a cloud-based online ticketing and reservation platform that enables event organizers to create event pages in under five minutes, sell tickets across multiple channels (online, POS, kiosk, streaming), process payments, validate attendees via QR code scanning, and access real-time sales reporting. The offering extends to vertical-specific solutions for museums, sports, cultural centers, and conferences, plus self-service kiosk hardware and an AI-powered dynamic pricing tool.
Is EKOBILET a public or private company?
EKOBILET is a private company. It is classified as venture growth investor backed and is currently operating.
When was EKOBILET founded?
EKOBILET was founded in 2009. It employs 11 to 50 people.
Where is EKOBILET based?
EKOBILET is headquartered in Cracow, Poland, in the Europe region.
How does EKOBILET make money?
Three revenue lines are on record. Transaction Commission is the primary driver. The others are subscription - Professional Tier and transferable Commission.
Who are EKOBILET's main competitors?
Direct peers on record are Going., Bilety24, abilet.pl and Universe (by Ticketmaster). Broad incumbents are Eventim, Eventbrite, Ticketmaster, Cvent and See Tickets. Dice is listed as an emerging player.
Does EKOBILET have an API?
No public API is recorded for EKOBILET.
What industry is EKOBILET in?
EKOBILET's product category is Event Ticketing Software. Its primary akta.pro industry code is MPAGAJAF, Ticketing Technology & Integrations (APIs, Plugins, Webhooks), with a secondary code of BPAFAGAL, Ticketing, Registration & Event Technology (Badging, Apps). Its NAICS code is 7113.