Hopital Glengarry Memorial Hospital

What Hopital Glengarry Memorial Hospital does

Hôpital Glengarry Memorial Hospital (HGMH) is a 37-bed rural community hospital located in Alexandria, Ontario, founded in 1965 and operating under Ontario's Public Hospitals Act. It delivers acute inpatient care, a 24-hour Emergency Department (~20,000 visits per year), outpatient specialty clinics (endoscopy, gynecology, hematology, respirology, pain, urology), diagnostic imaging (X-ray, ultrasound, bone mineral densitometry, with CT planned), laboratory services via EORLA membership, palliative care, and the Regional Stroke Rehabilitation and Geriatric Rehabilitation programs serving the entire population east of Ottawa. HGMH is a designated agency under Ontario's French Language Services Act, providing fully bilingual services to a 41,000+ catchment across North Glengarry, Stormont, Dundas & Glengarry, and adjacent Quebec border communities.

The hospital's technology backbone is the Meditech healthcare information system delivered through the Champlain Association of Meditech Partners (CHAMP), a multi-hospital consortium that powers the Connected Care Patient Portal (web and MHealth mobile app) for virtual visits, lab results, discharge medications, and appointment history. Clinical operations are augmented by Ontario Telemedicine Network (OTN) endpoints for off-site specialist access, the Canadian Triage and Acuity Scale for ED triage, and EORLA laboratory services (~13 million tests annually across 16 Eastern Ontario hospitals). Supporting programs include the Hospital Elder Life Program (HELP) for delirium prevention in 70+ inpatients, the Essential Care Partner (ECP) program, the Patient and Family Advisory Committee, a 2,800 sq ft Therapeutic Garden, and a wheelchair-accessible therapeutic pool — all backed by an Auxiliary contributing 12,000+ volunteer hours annually and the HGMH Foundation fundraising arm.

HGMH is a private, nonprofit, community-governed organization with a volunteer Board of Directors and a senior management team led by interim President & CEO Kim Woods. Revenue is predominantly publicly funded through the Ontario Ministry of Health (via Ontario Health), supplemented by patient-elected accommodation upgrades, parking ($296,545.77 reported in FY2015-2016), ambulance fees, TV rentals, and HGMH Foundation donations. The hospital was designated a Registered Nurses' Association of Ontario Best Practice Spotlight Organization in June 2024 and received Exemplary Accreditation Status from Accreditation Canada in April 2026.

Name

Hopital Glengarry Memorial Hospital

Legal name

Hôpital Glengarry Memorial Hospital

Website

https://hgmh.on.ca

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

Hôpital Glengarry Memorial Hospital is a 37-bed publicly funded rural community hospital in Alexandria, Ontario, serving 41,000+ Eastern Ontario residents with bilingual acute care, 24-hour emergency services, specialty clinics, and regional stroke and geriatric rehabilitation programs.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Transitional Care Units (TCU) (HLAFAFAF)

akta.pro secondary industry

Home-Based Primary Care / Medical House Call Practices (HLAFAEAI)

Keywords

• Rural community hospital
• Acute inpatient care
• Emergency medical services
• Stroke rehabilitation
• Diagnostic imaging

Headquarters

HQ city

Alexandria

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Ontario Ministry of Health and Long-Term Care funding: Publicly funded rural community hospital; core operating funding flows from the provincial Ministry of Health (via Ontario Health) and covers acute inpatient care, 24-hour emergency services, outpatient services, and rehabilitation delivered to over 41,000 residents annually.
2. Parking fees: On-site parking charged to patients, visitors, and staff (15-minute grace period, $3.00 for 16–60 min, $5.00 for >60 min, $50 monthly pass with $5 refundable deposit). Parking revenue funds infrastructure improvements, specialist clinics, the therapeutic pool, and other programs not covered by the Ministry of Health. 2015–2016 total parking revenue: $296,545.77 (excluding HST).
3. Patient accommodation upgrades and ancillary charges: Revenue from patient-elected accommodation upgrades (semi-private and private rooms above the standard ward rate), ambulance fees for non-inter-hospital transfers, and TV rentals billed through the Business Office. Ontario Health atHome patients may have ambulance fees covered.
4. HGMH Foundation donations and Auxiliary fundraising: Donations through the HGMH Foundation plus Auxiliary-driven fundraising (Gift Shop profits, In Memoriam donations) fund specialty equipment (e.g., bed trays, bedside chairs, digital X-ray equipment). Since 1966 the Auxiliary has contributed over a quarter of a million dollars and over 500,000 hours of volunteer work.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Hôpital Glengarry Memorial Hospital (HGMH) is a 37-bed rural community hospital in Alexandria, Ontario, delivering acute inpatient care, 24-hour emergency services, outpatient specialty clinics, medical imaging, laboratory diagnostics, and rehabilitation (including the designated regional Stroke Rehabilitation Program) to over 41,000 Eastern Ontario residents. The hospital operates under Ontario's Public Hospitals Act, is designated under the French Language Services Act, and supports patients through programs such as the Hospital Elder Life Program (HELP), Essential Care Partner program, and the Connected Care Patient Portal.

Product overview

Hôpital Glengarry Memorial Hospital (HGMH) is a 37-bed rural community hospital in Alexandria, Ontario (established 1965), delivering acute care, 24-hour Emergency and Urgent Care, Rehabilitation Services (including the Regional Stroke and Geriatric Rehabilitation programs), Specialty Clinics (Endoscopy, Gynecology, Hematology, Respirology, Pain Clinic, Urology), Medical Imaging (X-ray, Ultrasound, BMD, with CT coming soon), Laboratory Services (via EORLA membership), and Palliative Care to over 41,000 residents. Its digital product portfolio centers on the Connected Care Patient Portal (web + MHealth mobile app), built on the Meditech healthcare information system via the CHAMP partnership, enabling virtual consultations, lab results, diagnostic reports, and appointment history. Supporting programs include the Essential Care Partner (ECP) program, Hospital Elder Life Program (HELP), Clinical & Organizational Ethics Consultation Service, French Language Services under the FLSA, the Patient and Family Advisory Committee (PFAC), the HGMH Auxiliary volunteer program, and on-site facilities including the Therapeutic Pool (wheelchair-accessible with future community programming via Township of North Glengarry) and Therapeutic Garden (operated in partnership with Community Living Glengarry). HGMH is an RNAO Best Practice Spotlight Organization (BPSO) and holds Exemplary Accreditation Status from Accreditation Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency and Urgent Care (24-Hour ED)
• Rehabilitation Services
• Specialty Clinics
• Medical Imaging
• Laboratory Services (EORLA)
• Palliative Care
• Hospital Elder Life Program (HELP)
• Essential Care Partner (ECP) Program
• Therapeutic Pool
• Therapeutic Garden
• Spiritual and Religious Care
• Connected Care Patient Portal
• Health Information Services (HIS) / Medical Records
• Family Practice / Primary Care
• Patient Relations Service
• Clinical & Organizational Ethics Consultation Service
• French Language Services (FLS)
• HGMH Auxiliary Volunteer Program

Quantifiable outcome

• Provides acute care, 24-hour emergency, outpatient and rehabilitation services to over 41,000 residents every year
• +6 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core/flagship, core and minor.

• HGMH Foundationcore/flagshipStrategic or Co-development PartnerDedicated fundraising arm of Hôpital Glengarry Memorial Hospital. The HGMH Foundation (hgmhfoundation.org) is referenced site-wide (home page, footer, Donate & Volunteer menu) as the primary destination for monetary donations that fund specialty equipment and amenities for the hospital. The hospital's Auxiliary also coordinates with the Foundation to raise funds for items such as digital X-ray equipment, hanging bed trays, bedside chairs, and journals.
• Eastern Ontario Regional Laboratory Association (EORLA)coreStrategic or Co-development PartnerHGMH is a member of EORLA, a voluntary association of sixteen Eastern Ontario hospitals providing shared diagnostic laboratory services to both hospital inpatients and registered outpatients (approximately 13 million tests annually). EORLA medical laboratory professionals perform comprehensive testing in Anatomic Pathology, Biochemistry, Hematopathology/Transfusion Medicine, and Microbiology/Virology. HGMH's laboratory operates Mon–Fri 7:30am–4:00pm (closed weekends/holidays) and is led on-site by EORLA Site Manager Christine Price.
• Champlain Association of Meditech Partners (CHAMP)coreTechnology or IntegrationMulti-hospital consortium within the Champlain LHIN that uses the Meditech healthcare information system for electronic patient charts. CHAMP partners include Arnprior Regional Health, Bruyère Continuing Care, Carleton Place & District Memorial Hospital, Glengarry Memorial Hospital, Hôpital Montfort, and Queensway Carleton Hospital. The "Connected Care" project brings the CHAMP Patient Portal to patients of these hospitals, and HGMH provides its portal under the Portal Name "Connected Care" via web and the MHealth mobile app.
• Ontario Telemedicine Network (OTN)coreTechnology or IntegrationHGMH connects patients to additional healthcare specialists through OTN, making it easier to access specialty care without long-distance travel. Used to deliver virtual specialist consults (e.g., off-site specialty and geriatric psychiatry services) to the rural Eastern Ontario catchment.
• Township of North GlengarryminorStrategic or Co-development PartnerNew partnership announced on the Pool services page: the Township of North Glengarry will be responsible for planning and offering community pool programs at HGMH's heated pool, enabling future community use beyond the current rehabilitation-patient-only access. The Township will publicize programs via northglengarry.ca.
• Community Living Glengarry (CLG)minorStrategic or Co-development PartnerHGMH has partnered with Community Living Glengarry to expand Therapeutic Garden services. Through this partnership, people at CLG work with HGMH garden coordinators to maintain the 2,800 sq ft garden, gaining valuable experience, knowledge, skills, and social interactions.
• Accreditation CanadaminorOthersHGMH is surveyed by Accreditation Canada. Following its April 2026 survey, HGMH was awarded Exemplary Accreditation Status (the highest level), as published in the HGMH news listing dated 4/15/2026.
• Registered Nurses' Association of Ontario (RNAO)coreOthersIn June 2024, HGMH was officially designated a Best Practice Spotlight Organization (BPSO) by the RNAO. As a BPSO, HGMH continues implementing evidence-based RNAO best practice guidelines to enhance quality and safety of care; the BPSO program is referenced in HGMH's website navigation and Health Information Services pages (pre-designation status).
• Champlain Centre for Healthcare EthicsminorStrategic or Co-development PartnerReferenced on the Clinical & Organizational Ethics services page as HGMH's ethics resource partner: HGMH's Clinical and Organizational Ethics Committee points patients, families, and staff to champlainethics.ca and [email protected] for additional healthcare-ethics guidance beyond the in-house consultation service (chair reachable at 613-525-2222 ext. 4332 / [email protected]).
• Arnprior Regional HealthminorStrategic or Co-development PartnerListed as one of the CHAMP partner hospitals in the Champlain LHIN that share the Meditech healthcare information system and deliver the Connected Care Patient Portal.
• Bruyère Continuing CareminorStrategic or Co-development PartnerListed as one of the CHAMP partner hospitals in the Champlain LHIN that share the Meditech healthcare information system and deliver the Connected Care Patient Portal.
• Carleton Place & District Memorial HospitalminorStrategic or Co-development PartnerListed as one of the CHAMP partner hospitals in the Champlain LHIN that share the Meditech healthcare information system and deliver the Connected Care Patient Portal.
• Hôpital MontfortminorStrategic or Co-development PartnerListed as one of the CHAMP partner hospitals in the Champlain LHIN that share the Meditech healthcare information system and deliver the Connected Care Patient Portal.
• Queensway Carleton HospitalminorStrategic or Co-development PartnerListed as one of the CHAMP partner hospitals in the Champlain LHIN that share the Meditech healthcare information system and deliver the Connected Care Patient Portal.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Queensway Carleton Hospital: Ottawa-area acute care hospital and CHAMP/Meditech consortium partner with HGMH. Comparable as a Champlain LHIN community hospital sharing the same electronic health record platform and patient portal, though larger and urban.
• Winchester District Memorial Hospital: Small rural Ontario community hospital serving Eastern Ontario within the Champlain LHIN. Comparable in scale, rural community-hospital profile, and primary care / ED service mix to HGMH.
• Hawkesbury and District General Hospital: Bilingual Eastern Ontario community hospital serving a similar rural Eastern Ontario / Quebec border catchment as HGMH. Comparable in size, rural profile, and Francophone service obligation under the FLSA.
• Carleton Place & District Memorial Hospital: Small Ontario rural hospital and CHAMP/Meditech consortium partner. Similar size and community-hospital mission to HGMH, sharing regional IT infrastructure and bilingual Eastern Ontario catchment characteristics.
• Arnprior Regional Health: Small rural Ontario hospital and CHAMP/Meditech consortium partner with HGMH. Closely comparable in scale and rural community-hospital profile, serving a similar Ottawa Valley catchment and sharing the Connected Care Patient Portal.
• St. Francis Memorial Hospital: Small rural Ontario community hospital in Barry's Bay. Comparable in scale and rural community-hospital profile to HGMH, with similar reliance on physician recruitment incentives and provincial funding.
• Bruyère Continuing Care: Ottawa-area continuing care provider and CHAMP/Meditech consortium partner. Comparable as a Champlain LHIN provider sharing the same EHR platform, with overlapping focus on rehabilitation and post-acute care relevant to HGMH's rehab designation.
• Hôpital Montfort: Ottawa-area Francophone hospital and CHAMP/Meditech consortium partner with HGMH. Most directly comparable as a designated French Language Services hospital serving the same Champlain LHIN population, sharing the Connected Care Patient Portal platform and regional IT infrastructure.

Regional players

• Perth and Smiths Falls District Hospital: Small Ontario rural district hospital serving Eastern Ontario communities. Comparable as a publicly funded rural community hospital of similar size and service mix to HGMH, operating under similar Ministry of Health funding constraints.
• Cornwall Community Hospital: Larger Eastern Ontario hospital located between Alexandria and Ottawa along HGMH's geographic corridor. Comparable as a Champlain LHIN regional referral centre to which HGMH currently transfers higher-acuity patients.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/glengarrymemorial
• LinkedInlinkedin.com/company/glengarry-memorial-hospital

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles28 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hopital Glengarry Memorial Hospital