Summa Health's Behavioral Health Institute
Summa Health's Behavioral Health Institute delivers psychiatric, counseling, and substance use disorder treatment across Northeast Ohio as the behavioral health service line of a vertically integrated hospital and health plan system.
- Company typePrivate
- Founded1989
- HeadquartersAkron, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Summa Health's Behavioral Health Institute does
Summa Health's Behavioral Health Institute is the mental and behavioral health service line of Summa Health, a private, regionally anchored, integrated healthcare system headquartered in Akron, Ohio. The Institute delivers psychiatric care, counseling, and substance use disorder treatment to patients across Northeast Ohio, operating within a system that spans hospital campuses (Akron, Barberton, Wadsworth-Rittman), medical centers, outpatient clinics, urgent care, a rehabilitation hospital, home health, an accountable care organization (NewHealth Collaborative), and a wholly owned health plan (SummaCare). Patient access is enabled by in-person visits, a virtual visit platform for common conditions and dermatology, and the MyChart patient portal, with non-clinical touchpoints including the Healthy Vitals Podcast, a health blog, an email newsletter, and patient testimonial content.
Underlying technology centers on an Epic-hosted electronic health record surfaced through MyChart, telehealth infrastructure for virtual visits, and a 'double-layer' AI lung-cancer-detection program that combines algorithmic screening with radiologist review and nurse-navigator follow-up. AI is also used operationally to support scheduling, billing, resource management, and pattern recognition in clinical data. Patient education is delivered via a partnership with Wolters Kluwer's UpToDate Patient Engagement platform, and PHI exchange with non-Summa providers occurs through an organized Health Information Exchange arrangement.
The business model is a fee-for-service and value-based-care hybrid: clinical services generate revenue through commercial insurance reimbursements (more than 40 contracted plans including Aetna, Anthem, Cigna, Humana, Medical Mutual of Ohio, Molina, UnitedHealthcare, and SummaCare), Medicare/Medicaid, patient cost-share, and self-pay, while SummaCare insurance adds recurring premium revenue and enables provider-payer alignment. Distribution is concentrated in Summit, Medina, and Portage Counties, with go-to-market anchored on the system's top-1% Healthgrades 2026 America's 50 Best Hospitals recognition, a flagship partnership with General Catalyst's Health Assurance Transformation Company (HATCo) completed in 2024, and an emerging social-determinants-of-health ecosystem (Unite Us, Better Health Partnership, United Way 211) intended to support a community-based, value-based-care model.
Summa Health's Behavioral Health Institute firmographics
Firmographics- Name
- Summa Health's Behavioral Health Institute
- Legal name
- Akron Assurance Hospital Company, LLC
- Website
- https://summahealth.org
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Summa Health's Behavioral Health Institute delivers psychiatric, counseling, and substance use disorder treatment across Northeast Ohio as the behavioral health service line of a vertically integrated hospital and health plan system.
- Ownership category
- akta.pro rank
Summa Health's Behavioral Health Institute industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Psychiatric and Substance Abuse Hospitals (622210), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Residential Mental Health and Substance Abuse Facilities (62322)
- SIC
- Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Inpatient Psychiatric Hospitals & Units (HLAFACAB)
- akta.pro secondary industries
- Inpatient Psychiatric Hospitals (HLAFAHAH), Residential Mental Health Treatment Centers (HLAFACAC), Psychiatry & Medication Management Platforms (HLALAEAB)
Keywords
Where Summa Health's Behavioral Health Institute is headquartered
LocationHeadquarters
- HQ city
- Akron
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Summa Health's Behavioral Health Institute business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Clinical Care Services: Summa Health generates revenue through providing direct medical care services across its hospital campuses, emergency departments, medical centers, and outpatient facilities. Services include inpatient care, outpatient procedures, diagnostic imaging, laboratory services, and specialty care. Revenue is derived from insurance reimbursements (both in-network and out-of-network), patient co-pays, deductibles, and direct payments from uninsured patients.
- SummaCare Health Insurance: Summa Health offers SummaCare health plans, a provider-sponsored health insurance covering individuals and families across various life stages and health needs. This vertically integrated model allows Summa Health to serve as both healthcare provider and insurer, capturing value across the care continuum.
- Financial Assistance Programs: Summa Health provides financial assistance to eligible uninsured and underinsured patients, with policies available in multiple languages including Arabic, Burmese, Karen, Spanish, Nepali, and others. This ensures access to care while complying with federal requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Medical Services - Insurance-Based Pricing |
| Subscription | Annual | Financial Assistance - Income-Based Discounts |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
Summa Health's Behavioral Health Institute product offering
Product offeringCore offering
The Behavioral Health Institute delivers patient-centered evaluation, treatment, and ongoing care for a broad range of behavioral health conditions, including mental health disorders and substance use disorders, delivered through Summa Health's hospital campuses, outpatient clinics, and virtual visit channels. Care spans psychiatric services, counseling, and therapy provided by a multidisciplinary clinical team, with patient access supported by MyChart and SummaCare insurance within an integrated regional healthcare delivery network.
Product overview
Summa Health operates as a comprehensive healthcare system offering a unified portfolio of clinical services and digital health tools. The core patient-facing products include MyChart (a patient portal for accessing health records and managing care), Virtual Visits (telehealth services for online diagnosis and treatment), and SummaCare (a proprietary health insurance plan). Supporting resources include UpToDate Patient Engagement for evidence-based health education and the Healthy Vitals Podcast for health content. Behavioral Health | Mental Health Services is listed as a clinical service under the Conditions & Services menu. The system also offers extensive patient support services including financial assistance, language services, and patient education through various channels.
Differentiator
Problem solved
Functional benefit
Brands
- SummaCare: Health insurance plan offered by Summa Health
- MyChart
- Healthy Vitals Podcast
- NewHealth Collaborative
- SummaCare Health Plans
Products and services
- Behavioral Health | Mental Health Services Patient-centered evaluation, treatment, and ongoing care for a broad range of behavioral health conditions, including psychiatric care, counseling, and substance use disorder services, delivered through the Summa Health hospital campus and outpatient network for adults and adolescents in Northeast Ohio.
- Virtual Visits A convenient and secure online diagnosis and treatment service for common medical conditions, including behavioral health consultations, accessible to patients in Northeast Ohio via web and mobile.
- MyChart Patient Portal A patient portal enabling behavioral health and other patients to access health records, schedule appointments, request prescription refills, pay bills, and communicate with their care team 24/7 from any device.
- Financial Assistance Program Income-based financial assistance and multilingual support services for uninsured and underinsured patients seeking behavioral health and other care across Summa Health, addressing affordability and language barriers.
Quantifiable outcome
- Healthgrades 2026 America's 50 Best Hospitals Award - top 1% of U.S. hospitals
- +2 more outcomes
Companies that use Summa Health's Behavioral Health Institute
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles3 records
Summa Health's Behavioral Health Institute technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Summa Health's Behavioral Health Institute partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered flagship, core and minor.
- General Catalyst's Health Assurance Transformation Company (HATCo)flagshipLong-term partnership announced to deliver a more proactive, accessible and affordable system of community-based, lifelong healthcare. Transaction with General Catalyst's HATCo is now complete, marking a strategic transformation initiative for Summa Health.
- UpToDate Patient EngagementcorePartnership provides evidence-based medical information from UpToDate for patient education. Web-based program offers easy-to-understand medical information accessible 24/7 via computer, tablet, or smartphone. Materials cover conditions, procedures, and health topics with approximately 20-minute educational modules.
- CaringBridgecorePartnership with nonprofit organization supporting personal connections during health events. CaringBridge provides personal websites for sharing updates during any type of health event, allowing patients to share news while protecting privacy, with support message capabilities and a Planner for coordinating care and daily tasks.
- Unite UsminorService provider helping with health-related social needs including food, housing, social and mental health support integration.
- Better Health PartnershipminorHealthcare coordination partner supporting integration of social determinants of health services.
- United Way 211minorCommunity resource referral partner connecting patients to social services and community support resources.
- Medina Surgery CentercorePart of the Organized Health Care Arrangement (OHCA) under HIPAA, sharing health information for joint operations and care coordination.
- NewHealth CollaborativecoreACO (Accountable Care Organization) partner included in the OHCA arrangement, involved in care coordination and value-based care initiatives.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Summa Health's Behavioral Health Institute competitors and assessment
Company assessmentDirect peers
- Acadia Healthcare: Pure-play behavioral health operator with a large network of inpatient psychiatric hospitals, residential treatment centers, and outpatient clinics across the U.S. Competes directly for patients needing higher-acuity psychiatric care in Ohio and adjacent states.
- Cleveland Clinic: Major Ohio-based academic health system operating multiple hospitals and specialty institutes including behavioral health. Direct geographic and service-line competitor to Summa Health in Northeast Ohio, with comparable integrated delivery and academic-quality brand.
- University Hospitals Cleveland: Another large Northeast Ohio regional health system with hospital campuses, employed medical groups, and behavioral health services. Competes head-to-head with Summa for patients, physicians, and payer contracts in the same geography.
- Cleveland Clinic Akron General: Cleveland Clinic's Akron campus, directly competing with Summa Akron Campus in the same city for general acute care, behavioral health referrals, and tertiary services. Most proximate geographic competitor.
Broad incumbents
- HCA Healthcare: Largest U.S. for-profit hospital operator with extensive behavioral health service lines. Competes indirectly for behavioral health patients and indirectly influences regional payer dynamics; relevant for benchmarking operating metrics and value-based care strategy.
- UPMC (University of Pittsburgh Medical Center): Large integrated payer-provider health system with owned insurance, multiple hospitals, and behavioral health services nationally. Comparable vertically integrated model with health plan and provider network, analogous to Summa's SummaCare + care delivery combo.
- Universal Health Services (UHS) Behavioral Health: One of the largest behavioral health operators in the U.S., running acute inpatient psychiatric and residential treatment facilities. Competitor on the inpatient psychiatric and residential behavioral health side of Summa's Behavioral Health Institute.
- Mercy Health (Bon Secours Mercy Health): Large Catholic-health-sponsored health system operating across Ohio with hospitals, employed physicians, and behavioral health programs. Comparable community-based mission, regional scale, and multi-site delivery network.
Regional players
- OhioHealth: Large Central Ohio regional health system with multiple hospitals and behavioral health services. While Columbus-based rather than Northeast Ohio, it competes with Summa on statewide payer contracts and is a comparable community integrated delivery network.
- Akron Children's Hospital: Pediatric-focused hospital system in Akron serving the same Northeast Ohio region. While focused on pediatrics, it competes with Summa on adolescent behavioral health services, maternal health, and family care in the overlapping geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Summa Health's Behavioral Health Institute social profiles
Digital presenceSumma Health's Behavioral Health Institute compliance and trust
Trust signalCompliance2 records
Summa Health's Behavioral Health Institute financial estimates
Financial estimateRevenue estimate
Valuation estimate
Summa Health's Behavioral Health Institute leadership team
Management profileNumber of profiles
Profiles7 records
Summa Health's Behavioral Health Institute subsidiaries and ownership
Company hierarchySubsidiaries8 records
Summa Health's Behavioral Health Institute funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Summa Health's Behavioral Health Institute M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Summa Health's Behavioral Health Institute
What does Summa Health's Behavioral Health Institute do?
The Behavioral Health Institute delivers patient-centered evaluation, treatment, and ongoing care for a broad range of behavioral health conditions, including mental health disorders and substance use disorders, delivered through Summa Health's hospital campuses, outpatient clinics, and virtual visit channels. Care spans psychiatric services, counseling, and therapy provided by a multidisciplinary clinical team, with patient access supported by MyChart and SummaCare insurance within an integrated regional healthcare delivery network.
Is Summa Health's Behavioral Health Institute a public or private company?
Summa Health's Behavioral Health Institute is a private company. It is classified as private equity controlled and is currently operating.
When was Summa Health's Behavioral Health Institute founded?
Summa Health's Behavioral Health Institute was founded in 1989. It employs 5,001 to 10,000 people.
Where is Summa Health's Behavioral Health Institute based?
Summa Health's Behavioral Health Institute is headquartered in Akron, United States, in the North America region.
How does Summa Health's Behavioral Health Institute make money?
Three revenue lines are on record. Clinical Care Services are the primary driver. The others are summaCare Health Insurance and financial Assistance Programs.
Who are Summa Health's Behavioral Health Institute's main competitors?
Direct peers on record are Acadia Healthcare, Cleveland Clinic, University Hospitals Cleveland and Cleveland Clinic Akron General. Broad incumbents are HCA Healthcare, UPMC (University of Pittsburgh Medical Center), Universal Health Services (UHS) Behavioral Health and Mercy Health (Bon Secours Mercy Health). Regional players are OhioHealth and Akron Children's Hospital.
Does Summa Health's Behavioral Health Institute have an API?
No public API is recorded for Summa Health's Behavioral Health Institute.
What industry is Summa Health's Behavioral Health Institute in?
Summa Health's Behavioral Health Institute's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAB, Inpatient Psychiatric Hospitals & Units, with a secondary code of HLAFAHAH, Inpatient Psychiatric Hospitals. Its NAICS code is 622210 and its SIC code is 8060.