ComPsych

What ComPsych does

ComPsych is a privately held provider of employee mental health, well-being, work-life, and absence management services, founded in 1984 by Dr. Richard A. Chaifetz and headquartered in Chicago. The company serves more than 20,000 organizations globally, supporting over 100 million lives across approximately 150 countries, and counts 40% of the Fortune 500 among its customers. It operates two flagship platforms — GuidanceResources (mental health, well-being, and work-life services) and AbsenceResources (leave administration including FMLASource and ADA accommodations) — supported by modules such as HealthChampion health navigation, LegalConnect, FinancialConnect, FamilySource, and WellthSource digital financial wellness.

Underlying the offering is a digital-first architecture combining a wellness portal with mobile app capabilities, 24/7 clinical triage with a reported 12-second average speed to a master's-level GuidanceConsultant, online provider search and booking rolled out globally in 2022, and a holistic multi-step digital care experience launched in 2024. Service delivery is enabled by a network of more than 120,000 credentialed clinical providers across 200+ languages, with NCQA-accredited health assessments and validated outcome measurements (PHQ-9, GAD-7) producing documented results — 91% depressive symptom reduction, 89% anxiety reduction, 83% absenteeism reduction, and a 507% projected ROI per an IBI study. Compliance posture is unusually deep: HIPAA, GDPR, PIPEDA, SOC 2 Type II with no substantial findings, NIST 800-53, URAC three-year Health Network accreditation, and CSA Data Privacy Framework certification, which is a key qualification for regulated buyers including federal agencies and healthcare systems.

ComPsych monetizes primarily through per-employee-per-month (PEPM) subscription contracts with enterprise employers, combined with managed-services pricing for absence administration and health navigation. Distribution is anchored in direct enterprise field sales targeting large employers, supplemented by dedicated broker and consultant channels and a global affiliate partner network for in-country delivery. Customer segmentation is vertical-led across healthcare (3,000+ organizations), technology (1,000+), financial and professional services (2,200+), retail and hospitality (2,000+), manufacturing and industrial (3,000+), public administration (1,500+), and education (1,000 K-12 and 200+ higher education), providing diversified exposure across workforce types, geographies, and regulatory regimes.

Name

ComPsych

Legal name

ComPsych Corporation

Website

https://compsych.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ComPsych is a privately held, Chicago-based provider of employee mental health, well-being, work-life, and absence management services, serving 20,000+ organizations and 100M+ lives across 150 countries through its GuidanceResources and AbsenceResources platforms.

Ownership category

akta.pro rank

Product category

Employee Assistance Programs and Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000)

akta.pro primary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

akta.pro secondary industries

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC), Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ)

Keywords

• Employee assistance programs
• Mental health services
• Absence management
• Well-being programs
• Health navigation advocacy

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Employee Assistance Programs (EAP): Core EAP services providing mental health, well-being, and work-life support to employees, typically billed per employee per month (PEPM) to employers
2. Absence Management Services: Leave administration services including FMLA, ADA accommodations, and company-specific leave management, provided as part of integrated or standalone programs
3. Health Navigation and Advocacy: Clinical and administrative support for health plan navigation, including claims assistance and cost estimation
4. Well-Being Coaching and Wellness Programs: One-on-one coaching and comprehensive wellness programs integrated with core EAP offerings

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

ComPsych provides integrated Employee Assistance Programs (EAP), mental health, well-being, work-life, and absence management services to employers and organizations worldwide. Its core offerings include the GuidanceResources® platform (counseling, well-being coaching, legal and financial support), HealthChampion® for health navigation and advocacy, Organizational Resiliency for crisis intervention, Global Support & Response across 200 countries, and AbsenceResources® for federal, state, ADA, and company-specific leave administration. Services are delivered through 24/7 digital platforms, mobile apps, and a network of 120,000+ clinical providers.

Product overview

ComPsych offers a unified platform-plus-modules architecture under its GuidanceResources® and AbsenceResources® brands, providing comprehensive mental health, well-being, work-life, and absence management services. The core GuidanceResources® platform delivers mental health and well-being programs, organizational resiliency, health navigation (HealthChampion®), and global support across 200 countries. The Work-Life Services module encompasses LegalConnect®, FinancialConnect®, FamilySource®, and WellthSource for comprehensive life challenges support. The AbsenceResources® platform (including FMLASource®) provides end-to-end leave administration and ADA accommodation services. All services are integrated and available via digital tools, mobile app, and around-the-clock clinical access.

Differentiator

Problem solved

Functional benefit

Brands

• GuidanceResources: Comprehensive programs for global mental health, well-being, and work-life needs.
• AbsenceResources
• FMLASource
• HealthChampion

Products and services

• GuidanceResources® Comprehensive digital platform providing mental health, well-being, and work-life services including confidential counseling, well-being coaching, legal and financial support, and organizational resiliency tools for employees across 200 countries.
• AbsenceResources® End-to-end absence management and leave administration platform supporting federal, state, ADA, and company-specific leave needs with more than 25 years of experience, backed by clinical, legal, and compliance expertise.
• Mental Health and Well-Being Programs Barrier-free, 24/7 access to mental health support including behavioral health programs (EAP and Managed Care), health and well-being solutions, management support services, and dedicated specialized solutions for employer clients.
• HealthChampion® Fully integrated clinical and administrative support helping employees navigate medical and benefit plans, including trusted guidance, unlimited support, administrative assistance, and clinical expert support.
• Organizational Resiliency Crisis management and organizational resiliency support including 24/7 worldwide crisis intervention, tools for HR managers, personal development trainings, and critical incident stress debriefings for employer clients.
• Global Support & Response (GuidanceResources Worldwide) Globally consistent, locally provided and culturally responsive programs across 200 countries with in-country counseling and digital tools, including specialized care resources and expedited critical incident support for multinational employers.
• Work-Life Services Fully integrated well-being services including legal support (LegalConnect), financial support (FinancialConnect), family and referral services (FamilySource), and a digital financial wellness platform (WellthSource) for employees.
• FMLASource® Leave administration solution for federal FMLA, USERRA, jury/witness duty, company leaves, and state family leave tracking and management with turnkey administration for employers.
• ADA and Accommodation Services Leave as an Accommodation Administration and Coaching for ADA, and Federal and State Pregnancy accommodations with legal expertise ensuring compliance with EEOC and ADA requirements.
• WellthSource State-of-the-art interactive digital platform creating a personalized financial wellness curriculum with self-serve programs, guided paths, and access to thousands of financial tools and services for employees.

Quantifiable outcome

• 507% projected annual ROI from behavioral health services ($6.07 returned for every $1 invested)
• +10 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Spring Health: Spring Health provides precision mental health benefits to employers, combining assessments, therapy, coaching, and medication management. It competes directly with ComPsych's GuidanceResources platform for large and mid-sized employer contracts.
• Lyra Health: Lyra Health is a direct competitor offering employer-sponsored mental health benefits and therapy networks. Both ComPsych and Lyra target large employers with bundled EAP, therapy, coaching, and medication management, competing head-to-head on enterprise RFPs.
• Modern Health: Modern Health is a global mental health platform for employers offering therapy, coaching, digital tools, and EAP-like services in 200+ languages, overlapping closely with ComPsych's GuidanceResources® value proposition and global footprint.
• TELUS Health (LifeWorks): TELUS Health acquired LifeWorks (formerly Morneau Shepell) for approximately USD 2.3B in 2022, creating a global EAP, mental health, and well-being platform. LifeWorks overlaps directly with ComPsych's GuidanceResources and FMLASource offerings; ComPsych's SVP Absence Operations previously spent 23 years at LifeWorks.
• Headspace Health: Headspace Health (combining Headspace and Ginger) delivers mental health benefits, EAP, therapy and coaching to employers via a digital-first platform. ComPsych's Chief Commercial Officer (Matt Alberico) previously led commercial teams at Headspace, evidencing direct overlap.

Broad incumbents

• Magellan Health: Magellan Health (acquired by Centene) provides managed behavioral health, EAP, and specialty health programs to health plans, employers, and government agencies. It competes with ComPsych in employer EAP and integrated behavioral health benefits.
• Evernorth (Cigna) Behavioral Health: Evernorth, Cignan's health services division, bundles EAP, behavioral health, pharmacy and care navigation for large employers. It competes with ComPsych primarily through its behavioral health and EAP offerings within a broader benefits and PBM portfolio.
• Optum Behavioral Health (UnitedHealth Group): Optum, part of UnitedHealth Group, offers large-scale EAP, behavioral health, and care navigation services through acquired platforms. It competes with ComPsych at the enterprise employer level with significant capital and clinical infrastructure advantages.

Emerging players

• Calm Business: Calm Business extends Calm's consumer mindfulness brand into employer-sponsored mental wellness programs, often bundled with EAPs. It is an emerging competitive threat to ComPsych's work-life and well-being coaching offerings in mid-market employers.

Others

• Sedgwick Claims Management Services: Sedgwick is a leading absence management, leave administration, and claims management provider that competes with ComPsych's AbsenceResources® / FMLASource® offering. ComPsych's CEO previously served as General Counsel and COO at Sedgwick, illustrating the close overlap in leave management services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/compsych

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ComPsych