Lyra Health

What Lyra Health does

Lyra Health, Inc. is a privately held, venture-backed workforce mental health benefits company founded in 2015 and headquartered in Burlingame, California. Lyra sells primarily to enterprise employers (alongside health plans, health systems, and benefits consultants), replacing traditional underutilized Employee Assistance Programs with a comprehensive mental health benefit covering therapy, coaching, psychiatry, medication management, self-care, and specialty programs for employees and their dependents. Marquee customers include Salesforce, Starbucks, Walmart, Morgan Stanley, Genentech, TD Bank, Lululemon, SurveyMonkey, Cummins, Peraton, and the School District of Philadelphia; the company reports serving 20M+ people through direct employer contracts and 100M+ through health plan and partner relationships, with 30,000+ evidenced-based providers across 200+ countries and territories and 66 languages.

The core product is the Lyra Empower AI Platform, which unifies four modules: Lyra Connect (predictive workforce insights and ROI dashboards for HR leaders), Lyra Engage (AI-augmented clinical system for providers including AI-drafted documentation), Lyra Care (member-facing experience with AI-driven provider matching, real-time booking, and 24/7 conversational AI support), and Lyra Link (integrations into HRIS, benefits administration, and platforms such as Workday Wellness, Alight, ParetoHealth, and Salesforce). Lyra AI is the proprietary clinical-grade generative AI engine underpinning these modules, grounded in the Polaris Principles safety framework and validated by 20+ peer-reviewed publications. The company has built additional specialty capabilities through acquired brands — ICAS World (January 2022) for global EAP and Lyra International, and Bend Health (July 2025) for pediatric mental health — and operates Centers of Excellence for Pediatric & Young Adult Mental Health, Neurodiversity, Women's Mental Health, and Chronic Conditions.

Lyra monetizes primarily through annual B2B enterprise subscription contracts with quote-based pricing calibrated to workforce size, geography, and needs, supplemented by a pay-for-results model with performance guarantees and per-member/per-seat pricing with low or zero member copays. Go-to-market blends direct enterprise field sales with channel partnerships through health plans, benefits consultants, and ecosystem integrations (Workday Wellness, ParetoHealth, Alight, Thatch). The company has raised approximately $890M in cumulative equity financing across disclosed rounds, was last valued at $4.6B in its June 2021 Series F, and is led by CEO Jennifer Schulz (since January 2025) and CFO Sandra Beaver (since June 2025), with co-founder Bob Kocher MD remaining on the Board.

Name

Lyra Health

Legal name

Lyra Health, Inc.

Website

https://lyrahealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Lyra Health is a privately held, venture-backed B2B workforce mental health benefits company that sells subscription contracts to employers, health plans, and health systems, delivering therapy, coaching, psychiatry, and specialty care through its Lyra Empower AI Platform to 20M+ members globally.

Ownership category

akta.pro rank

Product category

Workforce Mental Health Care

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

akta.pro secondary industries

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Behavioral Health Benefit Administration (MBHO Core) (HLAEAHAA), Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• Workforce mental health
• Employee assistance programs
• Mental health benefits
• Behavioral health platform
• Telehealth therapy services

Headquarters

HQ city

California City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. B2B Enterprise Subscriptions (Employer Contracts): Lyra's core revenue comes from direct employer contracts on an annual subscription basis, with pricing tailored to workforce size, needs, and location. Long-term value pricing model focused on quality care at a lower cost, with 99% customer renewal rate and dedicated account management.
2. Pay-for-Results / Outcome-Based Pricing: Lyra employs a unique pay-for-results pricing model where clients only pay for the care their employees receive, with all service fees backed by performance guarantees. Validated 3:1 ROI (every $1 invested saves $3 in healthcare costs).
3. Health Plan Channel Partnerships: Lyra generates revenue through channel partnerships with health plans (provider partnership for in-network benefits) and as a buy-up for large employer groups through channel partners. Includes partnerships with health plans covering 100M+ lives through partner relationships.
4. Per-Seat / Per-Member Pricing Model: Lyra pricing is quote-based, calibrated per organization with members receiving set therapy/coaching sessions at no cost or low copays; medication management services are billed separately through health plans. ROI calculator allows organizations to estimate savings based on number of employees, dependents, current EAP spend, salary, and health plan spend.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels9 records

Core offering

Lyra Health provides workforce mental health benefits on a B2B subscription basis, combining an AI-powered platform (Lyra Empower) with a curated network of 30,000+ evidenced-based providers across 200+ countries to deliver therapy, coaching, psychiatry, medication management, specialty care, manager coaching, and substance use disorder programs to employees and their dependents. The platform uses Lyra AI — a clinical-grade generative AI suite grounded in the proprietary Polaris Principles safety framework — to drive provider matching (95% first-match retention), 24/7 conversational support between sessions, AI-drafted clinical documentation, and predictive workforce wellbeing analytics for HR leaders.

Product overview

Lyra Health offers a unified mental health benefits platform built around the Lyra Empower AI Platform, which combines four interoperating modules: Lyra Connect (dashboard and AI insights for HR leaders), Lyra Engage (clinical system for providers), Lyra Care (member-facing experience powered by Lyra AI), and Lyra Link (HR and benefits ecosystem integration layer, including the Workday Wellness integration). On top of this platform, Lyra delivers care services including Therapy, Coaching, Medication Management, Self-Care, Specialty Care, Manager Coaching, and Substance Use Disorder support, organized under multiple Centers of Excellence (Pediatric & Young Adult Mental Health, Neurodiversity, Women's Mental Health, and Chronic Conditions). Lyra AI is the clinical-grade AI suite that powers conversational support, voice interaction, AI-drafted documentation, and predictive insights across the platform. Acquired brands Bend Health (pediatric) and ICAS World (global EAP, branded Lyra International) extend the portfolio, and the Lyra Mobile App delivers the member experience on iOS and Android.

Differentiator

Problem solved

Functional benefit

Brands

• Lyra Empower: Lyra Empower is the AI-powered, fully integrated platform that unifies data and insights across HR leaders, providers, and members, powering the Lyra ecosystem with components including Lyra Connect, Lyra Engage, Lyra Care, and Lyra Link.
• Lyra AI

Products and services

• Lyra Empower Platform Lyra's AI-powered, fully integrated mental health benefits platform combining four interoperating modules — Lyra Connect (HR analytics and AI insights), Lyra Engage (clinical system for providers), Lyra Care (member-facing experience), and Lyra Link (HR and benefits ecosystem integration). Sold to enterprise employers, health plans, health systems, and benefits consultants on an annual subscription basis with pay-for-results pricing.
• Lyra AI Lyra's clinical-grade AI suite built on the proprietary Polaris Principles safety framework, powering AI-driven provider matching (95% first-match retention), 24/7 conversational AI support between sessions, voice mode, AI-drafted clinical documentation (saves 3+ hours/week on admin), and predictive insights for HR leaders. Grounded in safety, human providers, culturally responsive care, and science-driven innovation.
• Lyra Therapy Virtual and in-person therapy delivered by Lyra's network of licensed mental health providers, with live video, messaging, and AI-matched provider onboarding; available to employees and dependents covered by Lyra employer benefits.
• Lyra Coaching Short-term, goal-oriented coaching sessions with ICF-certified coaches for personal and professional wellbeing topics, offered alongside therapy as a core member-facing service.
• Lyra Medication Management Psychiatric evaluation and ongoing medication management services delivered virtually by Lyra's psychiatry providers; billed separately through health plans where applicable.
• Lyra Self-Care On-demand digital library of self-guided mental health resources, including exercises, meditations, and skill-building content available to Lyra members via the mobile app and web portal.
• Lyra Specialty Care Specialty mental health care for higher-acuity and complex conditions, including eating disorders, OCD, substance use disorder, and other conditions requiring specialized clinical expertise; delivered through Lyra's Centers of Excellence and partner network.
• Lyra Manager Coaching One-on-one coaching for people managers to develop skills for supporting their teams' mental health, addressing performance conversations, and navigating workplace mental health challenges; built on five pillars (highly personalized, around-the-clock, clear escalation, strategic solutions, data-driven) with an always-on 24/7 AI Guide between sessions.
• Substance Use Disorder Program Comprehensive substance use disorder support combining virtual therapy, intensive outpatient, and residential care through the partnership with Hazelden Betty Ford Foundation; provides coordinated care pathways for individuals and families struggling with addiction.
• Center of Excellence for Pediatric & Young Adult Mental Health Specialized care program for children, adolescents, and young adults delivering evidence-based mental health services, Behavioral Health Urgent Care, virtual Intensive Outpatient Program (vIOP), High-Acuity Behavioral Skills Therapy, and pediatric mental health support; cited 54% reduction in pediatric healthcare spend and $3,307 savings per child.
• Center of Excellence for Neurodiversity Specialized program providing mental health care tailored for neurodivergent individuals, delivered by clinicians trained in neurodiversity-affirming approaches; supports objective assessments, clinical support, and preventative interventions for complex functional health needs.
• Center of Excellence for Women's Mental Health Specialized program addressing women's mental health needs across life stages, including perinatal, reproductive, and midlife mental health conditions.
• Center of Excellence for Chronic Conditions Specialized program providing integrated mental health care for members living with chronic medical conditions, addressing the behavioral health components of chronic illness.
• Lyra Mobile App The Lyra mobile application for iOS and Android that delivers the Lyra Care experience, including access to the AI guide, session scheduling, messaging, and self-care content; available on the Apple App Store and Google Play.
• Lyra International (ICAS World EAP) Lyra's global Employee Assistance Program offering acquired through ICAS World in January 2022, providing mental health, wellbeing, and crisis support to multinational employers across 155+ countries and 66 languages.
• Bend Health (Pediatric & Family Mental Health) Pediatric mental health provider network acquired by Lyra in July 2025, delivering family-focused virtual mental health care for children and adolescents including specialized care, neuropsychological testing, and virtual intensive outpatient programs using Bend's collaborative care model.
• Lyra Clinical Research Lyra's clinical research function that studies mental health care outcomes, treatment effectiveness, and publishes findings to advance the evidence base for digital mental health; 20+ peer-reviewed studies published as of March 2025, cited by 200+ research groups.

Quantifiable outcome

• 3:1 ROI - every $1 invested saves $3 in healthcare costs
• +11 more outcomes

Named customers23 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability12 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered flagship and core.

• Workday (Workday Wellness Program)flagshipTechnology or Integration · 10 March 2026Lyra Health joined the Workday Wellness Program as the preferred mental health partner. Lyra's services are integrated into Workday Wellness's AI-powered ecosystem to better connect eligibility, surface personalized recommendations, and deliver life-changing care.
• Carrum HealthcoreStrategic or Co-development Partner · 27 January 2026Carrum Health and Lyra Health partnered to integrate specialty care services—including surgical, cancer care, and substance use disorder treatment—with Lyra's behavioral health offerings, enabling coordinated care pathways for high-need, high-cost patients. The partnership allows seamless referrals between the two companies' networks without extra procurement; Carrum claims it can reduce unnecessary procedures by up to 30%, lower readmissions by 80%, and save employers up to 45% per surgical episode.
• ThatchcoreGTM or Marketing Partner · 19 November 2025Lyra Health partnered with Thatch to expand access to personalized mental health care through the Thatch Marketplace. The collaboration allows individuals to access Lyra's mental health services via the Thatch consumer benefits purchasing platform.
• ParetoHealthflagshipChannel Partner/ Reseller/ Distributor · 30 October 2025Lyra Health joined the ParetoHealth ecosystem to bring mental health care to small and midsize employers. The collaboration benefits over 3,500 employers and 1.2 million individuals by providing quicker access to mental health care and reducing healthcare costs.
• Bend Health Inc.flagshipStrategic or Co-development Partner · 16 July 2025Lyra Health acquired Bend Health (July 2025), a pediatric mental health care provider and leader in family mental health services. The acquisition expands Lyra's comprehensive family mental health offering with specialized care, neuropsychological testing, virtual intensive outpatient programs, and Bend's collaborative care model. Bend's co-founder Monika Roots, MD now leads Health Plans & Systems at Lyra.
• Lyra Link Integration PartnerscoreTechnology or Integration · 13 May 2025Lyra Health announced Lyra Link and new partners to deepen benefits integration, connecting Lyra Empower's data with benefit platforms for whole-person health and seamless coordination across benefits and care teams. Includes integrations with internal HR tools and management applications.
• Rogers Behavioral HealthcoreStrategic or Co-development Partner · 31 January 2025Rogers Behavioral Health and Lyra Health announced a strategic collaboration to build a full continuum of behavioral health care through an integrated delivery network. The partnership propels Lyra past employer models and jump-starts Rogers' virtual care capabilities.
• Alight (Alight Partner Network)coreChannel Partner/ Reseller/ Distributor · 16 October 2024Lyra Health joined The Alight Partner Network to expand access to workforce mental health, integrating Lyra's services with Alight's benefits administration platform.
• Hazelden Betty Ford FoundationcoreStrategic or Co-development Partner · 24 September 2024Lyra Health and Hazelden Betty Ford Foundation announced a comprehensive care program for individuals and families struggling with substance use disorder, combining Lyra's digital platform reach with Hazelden Betty Ford's addiction treatment expertise.
• ICAS WorldflagshipStrategic or Co-development Partner · 19 January 2022Lyra Health acquired ICAS World (January 2022), a global employee assistance program provider with a network of care professionals in over 155 countries and 66 languages. The acquisition expanded Lyra's international mental health care delivery capabilities and provided culturally responsive, evidence-based mental health benefits to more than 10 million members worldwide.
• Salesforce (as customer/partner)coreGTM or Marketing PartnerBeyond Salesforce Ventures' investment, Salesforce is both a Lyra customer and partner. Salesforce uses Lyra for mental health support as part of its employee benefits (including parental and family support), and references Lyra as a mental health partner in employer branding materials.

Scale indicators15 records

Recent moves9 records

Expansion highlights7 records

Emerging players

• Brightside Health: Brightside Health delivers telehealth psychiatry and therapy for anxiety and depression via employer and health plan contracts; it overlaps with Lyra's medication management and high-acuity care services and is an emerging competitor in the specialty mental health benefits space.
• Wysa: Wysa offers an AI-driven mental health chatbot plus therapist escalation, sold into employer and health plan channels; it overlaps with Lyra AI on conversational support and competes for a portion of Lyra's employer buyer segment with a more digital-first model.
• Meru Health: Meru Health is a digital mental health clinic focused on anxiety, depression, and burnout, sold to employers and health plans; it competes with Lyra's therapy and specialty offerings for mid-market employer contracts with a more clinical, outcomes-based program.

Direct peers

• Modern Health: Modern Health is a direct B2B mental health benefits platform targeting employers globally, offering therapy, coaching, and psychiatry with global provider coverage and outcomes measurement, directly competing with Lyra for enterprise contracts.
• Talkspace: Talkspace provides virtual therapy and psychiatry to employers, health plans, and individuals via B2B contracts; it is a publicly traded direct competitor pursuing the same enterprise mental health benefits channel as Lyra.
• Spring Health: Spring Health is the most direct competitor to Lyra in B2B workforce mental health, offering employers a similar model of therapy, coaching, psychiatry, and care navigation with outcome-based pricing and global reach; the two compete head-to-head for enterprise RFPs.
• Calm Health: Calm has expanded from consumer meditation into a B2B employer benefits offering (Calm Health) covering mental health, sleep, and wellness; it is a direct competitor in workforce mental health benefits and adjacent to Lyra's coaching and self-care services.
• Headspace Health: Headspace Health (formed by the merger of Headspace and Ginger) sells mental health benefits to employers and health plans, combining a content library with on-demand coaching and therapy; it competes with Lyra in the same employer benefits category with overlapping buyer personas.

Regional players

• Two Chairs: Two Chairs is a hybrid in-person and virtual therapy provider serving U.S. employers, primarily in California, with a high-touch matching model; it competes with Lyra for the same enterprise and health plan contracts in select U.S. geographies.

Others

• Lyra competitor — Meru Health: Castlight Health, an early investor in Lyra and an enterprise health navigation platform, is an adjacent peer as a B2B healthcare benefits platform that overlaps with Lyra in employer benefits distribution and population health analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/lyrahealth
• Facebookfacebook.com/lyrahealth
• LinkedInlinkedin.com/company/lyra-health

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries3 records

Funding overview

Funding rounds9 records

Investors25 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lyra Health