Resource Center

What Resource Center does

Resource Center is a 501(c)(3) nonprofit organization founded in 1983 in Dallas, Texas, in response to the HIV/AIDS crisis, and has since grown into one of the largest LGBTQIA+ community-based service providers in the Southwest. The organization serves more than 62,000 individuals annually across an integrated portfolio that includes primary medical care (Resource Center Health), behavioral health and telehealth, HIV/STI testing and prevention, youth and community programs, case management, and public policy advocacy. In 2024, it opened Oak Lawn Place, an 84-unit LGBTQIA+ affirming senior housing development representing roughly a $31 million capital investment, and in May 2025 it opened a new Resource Center Health facility on Inwood Road to expand clinical capacity. It also operates the SexyHealth Mobile Unit, which extends testing and preventive services across the Dallas–Fort Worth metro.

The organization employs between 101 and 250 people and operates with a hybrid nonprofit revenue model that combines philanthropic contributions (including documented support from Gilead Foundation, Communities Foundation of Texas, and UnitedHealthcare), government grants (Ryan White, HUD-related housing programs), and fee-for-service clinical revenue from insurance, Medicaid, and self-pay patients. The 2025 Communities Foundation of Texas gift of $1 million and the 2026 Gilead Foundation grant are program-restricted philanthropic inputs, while Oak Lawn Place's senior housing introduces rental income and service revenue associated with low-income and market-rate residents. Resource Center's distinctiveness in the Dallas market derives from its four-decade brand, its integrated care-plus-housing-plus-advocacy structure, and its specialization in LGBTQIA+ affirming services in a regulatory environment where such services are increasingly contested.

Strategic posture in 2024–2026 has been one of physical and service-line expansion: deepening the senior housing vertical, growing clinical footprint, and adding mobile and telehealth channels. The announced retirement of longtime CEO Cece Cox in early 2027 introduces a leadership transition risk at a moment of significant capital deployment and external pressure on LGBTQIA+ service providers in Texas. As a privately held nonprofit, Resource Center does not disclose financial statements, so any forward investment analysis must triangulate operating scale from headcount, project budgets, donor signals, and comparable peer benchmarks rather than audited revenue.

Name

Resource Center

Legal name

Resource Center

Website

https://myresourcecenter.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Resource Center is a Dallas-based 501(c)(3) nonprofit, founded in 1983, serving 62,000+ LGBTQIA+ individuals annually through primary care, behavioral health, HIV prevention, senior housing, and advocacy across North Texas.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE)

akta.pro secondary industries

Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Companion Care & Social Support (non-clinical) (HLADAGAB), Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• LGBTQIA+ health services
• HIV prevention and care
• Community wellness programs
• Affordable senior housing
• Gender-affirming healthcare

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Donations and Individual Giving: The organization relies heavily on individual donations, matching gift campaigns during Pride Month and holiday seasons, monthly giving programs (365 Club), and planned/estate giving. Donation pages emphasize life-saving impact and community support.
2. Government Grants and Public Funding: Oak Lawn Place project financed through low-income housing tax credits from the state, grants from Federal Home Loan Bank of Dallas, tax-increment financing from the city of Dallas, federal funds from American Rescue Plan through Dallas County, and Dallas Housing Opportunity Fund investments.
3. Service Revenue (Insurance): Most major insurances are accepted for primary medical care services at LGBTQIA+ Health. Health insurance assistance is provided during open enrollment periods to help individuals access coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Resource Center is a 501(c)(3) nonprofit that provides LGBTQIA+ affirming healthcare (primary care, PrEP, HIV/STI testing and treatment, HRT, mental health, dental), community wellness programs, food security (hot meals and pantry), and affordable senior housing (Oak Lawn Place) to individuals and families in North Texas. Services are delivered through physical clinics on Cedar Springs Road and Inwood Road in Dallas, a mobile testing unit, and community-based programs for youth, adults, and seniors. Most core services are free, while clinical primary care accepts major insurance.

Product overview

Resource Center is a community health and wellness organization offering a comprehensive suite of integrated services for the LGBTQIA+ community and broader Dallas-Fort Worth population. The organization operates as a single unified platform delivering healthcare services (primary care, HIV/STI testing, PrEP, mental health, and HRT), housing (Oak Lawn Place senior housing), food security programs, youth and senior programming (Youth First, GenderBrave, THRIVE), and community wellness activities. Services are provided through physical clinics (Nelson-Tebedo), mobile testing units (SexyHealth), and community-based distribution points, with all programs designed to serve the specific health and social needs of LGBTQIA+ individuals from youth through seniors.

Differentiator

Problem solved

Functional benefit

Brands

• GenderBrave: Program enabling transgender and gender-diverse young adults ages 18-35 to socialize and support each other in a safe space, with activities including advocacy, community building, HIV prevention and support, outreach opportunities, social events, and workshops.
• THRIVE
• Youth First
• SexyHealth
• Oak Lawn Place

Products and services

• Resource Center Health - Primary Healthcare Comprehensive primary healthcare services for the LGBTQIA+ community and the broader Dallas public, including general medical care, preventive services, annual physicals, chronic condition management, and ongoing health management. Most major insurances are accepted.
• Nelson-Tebedo Clinic - HIV and STI Testing Confidential HIV and STI testing facility offering free HIV and Syphilis testing regardless of healthcare coverage, low-cost Gonorrhea, Chlamydia, Herpes, and Hepatitis testing, prevention education, and sexual health resources for the Dallas community.
• PrEP Care Program Pre-exposure prophylaxis (PrEP) medication program to prevent HIV transmission, including prescription, adherence support, and navigation services for at-risk individuals in North Texas.
• Mental Healthcare Services Counseling and mental health support services addressing the unique needs of LGBTQIA+ individuals, including individual therapy, support groups, trauma-informed mindfulness, and virtual telehealth sessions.
• HRT Services (Hormone Replacement Therapy) Hormone replacement therapy services for transgender and gender-diverse adults, including medical assessments, hormone prescribing, monitoring, mental health counseling, referral letters, peer support networks, and group gatherings. Low-cost HRT access is available for uninsured clients.
• HIV Services Comprehensive HIV care including treatment, case management, Ryan White services, and support services for individuals living with HIV in North Texas.
• SexyHealth Mobile Testing Mobile health unit delivering comprehensive HIV and STI prevention services in Dallas and surrounding rural areas, including HIV and STI testing, PrEP access, free condom and lubricant distribution, and linkage to care.
• Oak Lawn Place - LGBTQIA+ Affordable Senior Housing Affordable senior housing facility providing safe, inclusive housing for LGBTQIA+ seniors aged 55+, with units designated for residents earning up to 30%, 50%, or 60% of area median income. Property managed by Volunteers of America Texas with a full-time Resource Center employee coordinating activities and services.
• Health Insurance Assistance Navigation and enrollment assistance for health insurance, including help with ACA marketplace plans, Medicaid, and other coverage options during open enrollment periods.
• Community Wellness Program Community wellness programming including social networks, family-focused programs, age-group gatherings, fitness classes, nutrition education, health promotion activities, and community activities for LGBTQIA+ individuals and families.
• Food Pantry and Hot Meals Program Food security services providing hot meals and groceries to community members in need, including daily hot meal service and food pantry distribution.
• Free Condoms Distribution Free condom and safer-sex supply distribution program providing safer-sex materials to community members to promote sexual health and prevent STIs.
• Youth First Youth development program providing services and support for LGBTQIA+ youth including education, advocacy, and community building activities.
• GenderBrave Program Program enabling transgender and gender-diverse young adults ages 18-35 to socialize and support each other in a safe space, with activities including advocacy, community building, HIV prevention and support, outreach opportunities, social events, and workshops.
• THRIVE Program LGBTQIA+ senior program providing free social programming, recreation, and community support for LGBTQIA+ older adults across North Texas.
• Dental Health Services Dental services for community members provided at the Resource Center Dental Health location in Dallas.

Quantifiable outcome

• 62,000+ individuals served annually with LGBTQIA+ affirming healthcare, community programs, and advocacy
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Matthews SouthwestcoreStrategic or Co-development Partner · 12 May 2023Development partner for Oak Lawn Place $31 million senior housing project. Matthews Southwest worked with Resource Center, Volunteers of America, and architecture firm Perkins & Will to develop the 84-unit LGBTQIA+-affirming senior housing complex in Dallas.
• Volunteers of America TexascoreStrategic or Co-development Partner · 12 May 2023Property management partner for Oak Lawn Place senior housing development. Volunteers of America Texas manages the 84-unit complex alongside a full-time Resource Center employee who coordinates activities and services for residents.
• Perkins & WillminorImplementation/ SI/ Consulting PartnerArchitecture firm for Oak Lawn Place senior housing project. Designed the 84-unit LGBTQIA+-affirming senior housing development at 5723 Sadler Circle.
• Spring Valley Construction Co.minorImplementation/ SI/ Consulting PartnerConstruction company for Oak Lawn Place senior housing development.
• Gilead SciencesminorGTM or Marketing PartnerPresented the annual Red Ribbon Tree Lighting Ceremony and Candlelight Vigil in 2020. Corporate sponsor for Toast To Life fundraising event.
• ASP Cares PharmacyminorGTM or Marketing PartnerSponsor for Toast To Life annual fundraising event supporting Resource Center.
• ToyotaminorGTM or Marketing PartnerSponsor for Toast To Life annual fundraising event supporting Resource Center.
• CultureMap DallasminorGTM or Marketing PartnerSponsor and media partner for Toast To Life annual fundraising event.
• ZerbinaminorGTM or Marketing PartnerSponsor for Toast To Life annual fundraising event supporting Resource Center.
• CelaneseminorGTM or Marketing PartnerLongtime corporate volunteer partner with employee volunteer groups (PRIDE ERG). Volunteers at Health Campus in Nutrition program serving hot meals and stocking food pantry. Matched donation for Pride Month campaign.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Howard Brown Health: Chicago-based LGBTQIA+ community health organization providing primary care, HIV/STI services, PrEP, HRT, behavioral health, and youth programs. Closely comparable to Resource Center in its integration of affirming healthcare with community services for LGBTQIA+ populations.
• Whitman-Walker Health: Washington D.C.-based community health center specializing in LGBTQIA+ and HIV care, including primary care, gender-affirming services, PrEP, mental health, and community programs. Directly comparable to Resource Center in clinical focus and HIV service emphasis.
• Los Angeles LGBT Center: One of the largest LGBTQIA+ community centers in the US, providing primary care, mental health, HIV services, housing, and youth/senior programming in Los Angeles. Directly comparable to Resource Center as a multi-service LGBTQIA+ community health and wellness organization with a similarly broad service portfolio.
• GMHC (Gay Men's Health Crisis): New York-based HIV/AIDS service organization founded in 1982 (a year before Resource Center), offering HIV testing, prevention, case management, and community programs. Direct peer in HIV/AIDS legacy and community-driven LGBTQIA+ service delivery.
• Fenway Health: Boston-based LGBTQIA+ healthcare organization offering primary care, behavioral health, HIV services, gender-affirming care, and research. Highly comparable to Resource Center's clinical and community service mix with an explicit LGBTQIA+ affirming care mission.
• San Francisco Community Health Center (formerly API Wellness): San Francisco-based LGBTQIA+ and People of Color-focused community health center offering primary care, HIV services, behavioral health, and senior programs. Comparable to Resource Center in combining clinical services with social/community support for marginalized populations.
• Callen-Lorde Community Health Center: New York City-based LGBTQIA+ community health center providing primary care, HRT, HIV services, mental health, and youth programs. Closely mirrors Resource Center's model of integrated affirming healthcare with dedicated community programming.
• APLA Health: Los Angeles-based nonprofit providing LGBTQIA+ affirming healthcare, HIV services, PrEP, dental care, housing support, and behavioral health. Comparable to Resource Center in clinical and social service integration for the LGBTQIA+ community.

Emerging players

• SAGE (Services & Advocacy for GLBT Elders): National nonprofit focused on LGBTQIA+ older adults, providing advocacy, social services, and senior housing programs. Comparable to Resource Center's THRIVE program and Oak Lawn Place senior housing focus, though SAGE operates more as an advocacy and support organization than a clinical provider.

Regional players

• Cascade AIDS Project (CAP) / Prism Health: Pacific Northwest-based LGBTQIA+ and HIV service organization offering primary care, HIV services, housing, and case management. Comparable service model to Resource Center but operates in a different geographic region (Oregon/Washington).

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ResourceCtr
• YouTubevimeo.com/user10453812
• Facebookfacebook.com/ResourceCtr
• LinkedInlinkedin.com/company/resource-center
• Instagraminstagram.com/myresourcectr
• TikToktiktok.com/@resourcectr

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries5 records

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resource Center