Fix Auto

What Fix Auto does

Fix Auto USA operates a franchise network of 200-plus collision repair centers across 15 US states, providing automotive body repair services including collision, fender, dent, paint, windshield, and bumper repair. The franchise model was launched in 2011 with an initial cohort of 30 franchisees and has since expanded through a combination of organic unit growth, franchisee consolidation, and MSO roll-up activity, including the May 2026 acquisition of six California locations by Puget Collision. In 2020, Fix Auto USA joined Driven Brands, a diversified automotive service conglomerate that also owns CARSTAR, Abra, Maaco, Meineke, and Take 5, and the company's headquarters relocated from Anaheim, California to Charlotte, North Carolina.

Through its integration into Driven Brands Collision Group, Fix Auto USA gains access to over 300 OEM certifications, including 288 EV certifications covering Tesla, GM BEV, Ford, Rivian, Lucid, and Mercedes-Benz EQ, plus 37 luxury OEM certifications spanning BMW, Mercedes-Benz, Audi, and Volvo. These certifications underpin the network's positioning in the structurally growing EV and luxury vehicle repair segments. Core technology is described as standard collision repair using industry-grade equipment and techniques; no proprietary software platform or AI/ML capabilities are disclosed.

Fix Auto USA generates revenue through a combination of franchise fees and royalties from independently owned shop operators (licensing/royalties model) and fee-for-service collision repair billed to vehicle owners or processed directly through insurance claims (transaction-fee model). Customer acquisition is driven by local SEO across city- and state-specific location pages, a national customer service line, and Direct Repair Program (DRP) relationships with insurance carriers that refer policyholders into the network. Additional revenue support comes from collision repair financing products offered to consumers and an Agent CE continuing-education platform tied to insurance agent relationships. The corporate franchisor team is lean (11-50 employees), reflecting that shop-level operations are executed by franchisees rather than corporate staff.

Name

Fix Auto

Legal name

Fix Auto USA

Website

https://fixautousa.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Fix Auto USA is a franchise network of 200-plus collision repair centers across 15 US states, serving individual vehicle owners, franchise operators, and insurance carriers via OEM-certified body repair services under Driven Brands.

Ownership category

akta.pro rank

Product category

Auto Body & Collision Repair Services

NAICS

Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Body, Paint, and Interior Repair and Maintenance (811121)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)

akta.pro secondary industries

Collision Repair, Bodywork & Paint (Light-Duty) (TLAKAAAK), Bumper, Panel & Plastic Repair (Composite/Trim) (TLAKAEAG)

Keywords

• Collision repair services
• Auto body repair
• Franchise collision network
• OEM certified repairs
• EV collision repair

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Collision Repair Services: Fee-for-service collision repair and auto body work for vehicle owners. Revenue is generated through direct customer payments and insurance claims processing.
2. Franchise Operations: Franchise fees and ongoing royalties from independently-owned Fix Auto USA collision repair center operators.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Fix Auto USA operates a franchise network of 200+ collision repair centers delivering automotive body repair services including collision, fender, dent, paint, windshield, and bumper repair to vehicle owners. The company also sells franchise rights to independent shop operators and offers collision repair financing, with all services backed by a limited lifetime warranty honored across the network.

Product overview

Fix Auto USA operates as a franchise network of collision repair centers under the Driven Brands umbrella (alongside sister brands Abra and CARSTAR). The company offers a unified portfolio of automotive body repair services including collision repair, fender repair, dent repair, paint repair, windshield repair, and bumper repair. The business model combines a franchise system (launched in 2011) with OEM certification programs covering over 300 certifications including 288 EV certifications and 37 luxury OEM certifications. The network has grown to over 200 locations across the United States since opening its 100th location in 2016.

Differentiator

Problem solved

Functional benefit

Products and services

• Collision Repair Comprehensive automotive collision repair services for vehicles involved in accidents, ranging from minor fender benders to major collisions. Aims to make post-accident experiences stress-free for vehicle owners with free estimates and limited lifetime warranty.
• Fender Repair Professional fender repair services handling metal, aluminum, or other materials, restoring the vehicle's exterior to proper condition.
• Dent Repair Dent and minor imperfection repair services providing professional care to restore vehicle body panels to their original condition.
• Paint Repair Paint repair services addressing paint scratches and rock chips that can lead to rust and further damage if left untreated.
• Windshield Repair Windshield and automotive glass repair services addressing damage caused by collisions to the windshield and other glass features.
• Bumper Repair Bumper repair services addressing a range of damages including cracks, scratches, and structural damage across various bumper designs.
• Fix Auto USA Franchise Franchise business model launched in 2011, enabling independent collision repair shop owners to operate under the Fix Auto USA brand with national recognition, OEM certifications, training, marketing resources, and DRP relationships.
• Collision Repair Financing Financing options available to help customers manage the cost of collision repairs through flexible payment arrangements.

Quantifiable outcome

• 200+ locations across the United States
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, major and key.

• Driven BrandscoreStrategic or Co-development Partner · 1 January 2020Fix Auto USA joined Driven Brands in 2020. Driven Brands is the parent company that also owns CARSTAR, Abra, and other automotive service brands. The collision repair brands (Abra, CARSTAR, Fix Auto USA) are consolidated under Driven Brands Collision Group, which holds over 300 OEM certifications including EV and luxury vehicle certifications.
• Puget CollisionmajorChannel Partner/ Reseller/ DistributorMSO (Multiple Shop Operator) that acquired six Fix Auto USA franchise locations, expanding its network to 72 collision repair centers with support from Eagle Merchant Partners. Puget Collision acquired the franchise group operated by Richard Fish.
• TeslakeyTechnology or IntegrationEV manufacturer for which Driven Brands Collision Group (including Fix Auto USA) holds certified repair program certifications.
• BMWkeyTechnology or IntegrationLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
• Mercedes-BenzkeyTechnology or IntegrationLuxury OEM and EV (EQ) manufacturer partner for which Driven Brands Collision Group holds certified repair program certifications.
• RiviankeyTechnology or IntegrationEV manufacturer for which Driven Brands Collision Group holds certified repair program certifications.
• FordkeyTechnology or IntegrationAutomaker for which Driven Brands Collision Group holds BEV-certified repair program certifications.
• AudikeyTechnology or IntegrationLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
• VolvokeyTechnology or IntegrationLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
• General Motors (GM BEV)keyTechnology or IntegrationAutomaker for which Driven Brands Collision Group holds BEV-certified repair program certifications.
• LucidkeyTechnology or IntegrationEV manufacturer for which Driven Brands Collision Group holds certified repair program certifications.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Gerber Collision & Glass: National collision repair and glass chain with 500+ US locations; competes directly for DRP relationships and OEM certifications with a comparable geographic and service mix.
• CARSTAR: Sister brand under Driven Brands Collision Group; operates a similar franchise collision repair network in the US and Canada with overlapping services, DRP relationships, and OEM certifications. Directly comparable business model and parent company structure.
• Abra Auto Body Repair: Sister brand under Driven Brands Collision Group providing collision repair services through company-owned and franchised locations. Operates the same DRP and OEM-certification framework as Fix Auto USA within the same parent.
• Maaco: Driven Brands franchise brand specializing in auto painting and refinishing; overlaps with Fix Auto's paint repair services and shares the same franchise GTM model, insurance relationships, and parent company infrastructure.
• Caliber Collision: Largest US collision repair chain with 1,800+ locations; directly competes for DRP volume, OEM certifications, and insurance partnerships. Closest large-scale competitor in the same service category.
• Crash Champions: PE-backed (Leonard Green) national collision repair MSO with 600+ locations across 30+ states; competes directly with Fix Auto USA for DRP relationships and is actively acquiring franchisees and independent shops.
• Service King Collision: National collision repair MSO owned by Holman Automotive; competes for DRP volume and OEM certifications with a comparable geographic footprint and similar insurance-carrier-driven demand model.

Broad incumbents

• Boyd Group (CARSTAR Canada): Public parent of CARSTAR in Canada and Assured Automotive; operates a large multi-brand collision repair platform with a franchise-plus-direct hybrid model. Comparable scale and franchise approach but primarily Canadian footprint.
• LKQ Corporation: Aftermarket collision parts distributor with growing collision repair operations; comparable in that it sits in the collision repair value chain and supplies parts to networks like Fix Auto USA, with strategic overlap.

Others

• Hertz (Fleet Collision): Large rental fleet operator that routes collision repair volume to DRP networks including Fix Auto USA; a meaningful demand source and ecosystem participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/fixautousa
• YouTubeyoutube.com/@fixautousa
• Facebookfacebook.com/fixautousa
• LinkedInlinkedin.com/company/fix-auto-usa
• Instagraminstagram.com/fixautousa

Compliance19 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fix Auto