DIVERSEcity Community Resources Society

Name

DIVERSEcity Community Resources Society

Legal name

DIVERSEcity Community Resources Society

Website

https://dcrs.ca

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industry

Community Language Conversation & Exchange Groups (EDAAAFAO)

Keywords

• Newcomer settlement services
• Interpretation translation services
• English language testing
• Community support programs
• Refugee claimant services

Headquarters

HQ city

Surrey

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Government Funding and Grants: DIVERSEcity operates as a registered charity funded primarily through government grants and contracts from federal and provincial government departments including IRCC and WelcomeBC.
2. Testing and Assessment Fees: CELPIP English language testing services generate revenue through test fees: CELPIP General at CAD $280 + taxes, CELPIP General LS at CAD $195 + taxes.
3. Professional Services Fees: Interpretation and translation services offered at competitive rates, including after-hours services with additional service fees.
4. Donations: Charitable donations from individuals and organizations supporting the organization's mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

DIVERSEcity Community Resources Society is a registered charity that delivers wraparound community services to newcomers, immigrants, and refugees in British Columbia. Its core offerings include settlement and integration support, professional interpretation and translation in 88+ languages, the CELPIP English language proficiency testing centre, employment and entrepreneurship programs, mental health and gender-based violence counselling, and youth, seniors, and early-years family programs. Services are delivered in person in Surrey and Delta and remotely via phone and video, with most programs free of charge to eligible clients and funded through government grants and charitable donations.

Product overview

DIVERSEcity Community Resources Society operates as a multi-service nonprofit organization offering a comprehensive portfolio of community support services rather than a single unified product or platform. The core service offerings include Interpretation and Translation Services (88+ languages), the CELPIP Language Testing Centre, the Diverse Entrepreneurs Business Incubator, and the Safe Haven refugee claimant program. These services are delivered through dedicated program teams providing settlement, employment, language training, mental health, gender-based violence, youth, seniors, and family support services across Surrey and Delta, BC.

Differentiator

Problem solved

Functional benefit

Products and services

• Interpretation Services

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered minor.

• Umoja Operation Compassion SocietyminorStrategic or Co-development PartnerPartner host location for DIVERSEcity's Early Years Weekly Drop-in program serving new immigrant families with children from birth to six years old in Surrey.
• S.U.C.C.E.S.S.minorStrategic or Co-development PartnerPartner in the B.U.I.L.D.S. Project webinar series on capacity building topics including Indigenous Knowledge, EDI, Research/Data Collection, and Financial Management.
• CHASI (Community Health and Safety Institute)minorStrategic or Co-development PartnerPartner in B.U.I.L.D.S. Project presenting on Research/Data Collection topics for BIPOC grassroots organizations.
• Surrey Local Immigration PartnershipminorStrategic or Co-development PartnerDIVERSEcity participates in the Surrey Local Immigration Partnership bringing together stakeholders to discuss newcomer integration and essential support services.
• Burnaby Local Immigration PartnershipminorStrategic or Co-development PartnerCollaborative partnership on Connect and Learn sessions exploring roles of conveners in newcomer integration support.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Immigrant Services Society of BC (ISSofBC): ISSofBC is a leading BC newcomer-serving agency providing settlement, language training, and employment services province-wide. It competes with DIVERSEcity for IRCC funding and serves an overlapping client base in the Lower Mainland.
• Options Community Services: Options Community Services is a Surrey-based nonprofit providing social services including settlement, family, and community programs. It is a direct geographic peer to DIVERSEcity, operating in the same Surrey/Delta catchment for immigrant and family services.
• MOSAIC: MOSAIC is a Vancouver-headquartered nonprofit serving immigrants and refugees with settlement, language, employment, and interpretation services across BC. It is a direct peer to DIVERSEcity in target population, service mix, and government funding sources.
• S.U.C.C.E.S.S. S.U.C.C.E.S.S. is a major BC-based multicultural social services agency delivering settlement, employment, language, and community programs across Metro Vancouver and the Fraser Valley. It is one of DIVERSEcity's closest direct peers, frequently co-hosting capacity-building programs and competing for the same IRCC and WelcomeBC grant pool.
• Burnaby Neighbourhood House: Burnaby Neighbourhood House is a Metro Vancouver community-based nonprofit delivering settlement, language, and family support programs to immigrants and refugees. It is a direct peer to DIVERSEcity in service mix and funding sources, serving the adjacent Burnaby catchment.
• Pacific Immigrant Resources Society (PIRS): PIRS is a Vancouver-based nonprofit serving immigrant women and their families with settlement, language, and employment programs. It is a direct peer to DIVERSEcity in newcomer services with overlapping funding from IRCC and provincial sources.

Broad incumbents

• YMCA of Greater Toronto - Immigrant Services: YMCA GTA operates one of Canada's largest immigrant services programs under the broader YMCA umbrella, offering settlement, language, employment, and newcomer programs. It is a broad incumbent peer to DIVERSEcity — overlapping in services but operating at much larger scale and across many service verticals beyond immigrant services.

Others

• Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA): AMSSA is the BC peak body for immigrant-serving agencies, providing training, research, and capacity-building to member organizations including DIVERSEcity. It is an ecosystem peer — not a direct service competitor, but a funder-adjacent and sector-coordinating organization with deep insight into the BC settlement sector.

Regional players

• COSTI Immigrant Services: COSTI is one of the largest immigrant-serving agencies in Canada, headquartered in Toronto, delivering settlement, language, employment, and refugee programs across the GTA. It is a regional peer to DIVERSEcity — comparable in service mix but operating in a different geographic market.
• Calgary Catholic Immigration Society (CCIS): CCIS is a Calgary-based nonprofit providing settlement, language, employment, and refugee resettlement services to newcomers. It is a regional peer to DIVERSEcity — directly comparable in services and funding model but serving the Alberta market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DIVERSEcityBC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DIVERSEcity Community Resources Society