Burnaby Neighbourhood House

What Burnaby Neighbourhood House does

Burnaby Neighbourhood House (BNH) is a charitable non-profit organization that develops and delivers community programs and services across Burnaby, British Columbia. Founded in 1996, BNH operates as a volunteer-driven, community-funded agency with a stated focus on 'Neighbours supporting Neighbours.' It functions as an umbrella organization for three wholly-owned subsidiary societies: Burnaby Community Services Society, Burnaby Meals on Wheels, and Burnaby Seniors Outreach Services Society, creating an integrated service model that shares resources across programs. The organization serves five primary beneficiary segments: children and families (licensed childcare for ages 0-12), community members, newcomers (immigrants, refugees, protected persons), seniors aged 55+, and youth.

BNH's service portfolio spans six program areas: licensed childcare (operating under BC Child Care Licensing Regulation, staffed by qualified Early Childhood Educators), community programs (volunteer-led activities including the Volunteer Income Tax Program and food security initiatives), family drop-in and outreach programs, newcomer settlement services, seniors programs, and youth leadership programs. The organization also produces community resource guides. Service delivery occurs at three physical locations (BNH South House, North House, and Brentwood House) and at various community sites throughout Burnaby. There is no proprietary technology platform; service delivery is entirely human-staffed and volunteer-supported.

BNH's revenue model rests on four diversified streams: government funding (federal, provincial, and municipal grants from bodies including the BC Gaming & Enforcement Branch, BC Housing, Canada Revenue Agency, City of Burnaby, Employment and Social Development Canada, Immigration Refugees and Citizenship Canada, and the Ministry for Children and Family Development), program fees (including childcare), fundraising (annual gala, Walk & Roll, Nourish Your Neighbours, and Split the Pot BC lottery), and charitable donations (from United Way British Columbia, Vancouver Foundation, individuals, and corporations). The go-to-market motion is community-led, with member engagement, local partnerships, and grassroots outreach driving beneficiary awareness. Specific revenue figures and pricing for childcare programs are not publicly disclosed. The organization employs 88 full-time and 54 part-time staff, plus a volunteer base. In May 2026, BNH transferred the Burnaby Community Action Team (BCAT) contract to the Society to End Homelessness in Burnaby as a restructuring of its service portfolio.

Name

Burnaby Neighbourhood House

Legal name

Burnaby Neighbourhood House

Website

https://burnabynh.ca

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Burnaby Neighbourhood House is a charitable non-profit umbrella organization operating three locations in Burnaby, BC, that delivers licensed childcare, newcomer settlement, seniors, family, youth, and community programs funded by government grants, program fees, fundraising, and charitable donations.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Housing Services (62422), Child and Youth Services (624110), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Community social services
• Licensed childcare programs
• Newcomer settlement services
• Seniors support programs
• Nonprofit community programs

Headquarters

HQ city

Burnaby

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Government funding from federal, provincial, and municipal levels including BC Gaming & Enforcement Branch, BC Housing, Canada Revenue Agency, City of Burnaby, Employment and Social Development Canada, Immigration, Refugees and Citizenship Canada, Ministry for Children and Family Development, and New Horizons for Seniors Program.
2. Program Fees: Fees collected for childcare and other programs, including licensed child care services.
3. Fundraising: Annual Fundraiser Gala, Walk & Roll events, Nourish Your Neighbours campaign, and Split the Pot BC lottery participation.
4. Charitable Donations: Donations from individuals, corporations, foundations, and community organizations including United Way British Columbia, Vancouver Foundation, and various local businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Burnaby Neighbourhood House is a charitable non-profit umbrella organization that delivers community-based social services across three locations in Burnaby, BC. It operates licensed childcare programs, family support services, newcomer settlement programs, seniors programs, youth leadership programs, and community-led food security and tax assistance initiatives. Services are staffed by qualified Early Childhood Educators and supported by an active volunteer base under a "Neighbours supporting Neighbours" model.

Product overview

Burnaby Neighbourhood House operates as a charitable non-profit organization offering community services through six main program areas: Child Care Programs (licensed under BC Child Care Licensing Regulation), Community Programs (volunteer-led activities including tax preparation and food security), Family Programs (parent/caregiver drop-ins and family outreach), Newcomers Settlement Services (immigration support), Seniors Programs (55+ services), and Youth Programs (leadership development). The organization also produces community resource guides and maintains multiple service locations across Burnaby.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Care Programs Licensed childcare services under BC Child Care Licensing Regulation, staffed by qualified Early Childhood Educators (ECEs). Includes Early Years Program (0-5 years), Preschool Program (3-5 years), School Age Program (5-12 years), and Afterschool and Summer Daycamp Program. Designed for parents, caregivers, and working families in Burnaby needing regulated early childhood care and education.
• Community Programs Volunteer-led activities for Burnaby community members who want to share skills and talents. Includes the Volunteer Income Tax Program (free tax clinics offered year-round once every month) and Food Security Programs that support local food hubs. Targets general community members and vulnerable residents in Burnaby.
• Family Programs Family drop-in sessions for parents and caregivers with children aged 0-5, along with outreach services supporting families with children aged 0-12. Designed for Burnaby families seeking parenting support, early-year engagement, and outreach services.
• Newcomers Settlement Services Settlement support program for immigrants, refugees, and protected persons in Canada with personalized settlement plans, benefit applications, language support, community connections, and referrals. Funded by Immigration, Refugees and Citizenship Canada.
• Seniors Programs Programs for adults aged 55+ offering social, educational, and volunteer-led activities along with support services including food programs, 1-on-1 support, caregiver and dementia programs, and first language support. Operated through the Burnaby Seniors Outreach Services Society and the three BNH locations.
• Youth Programs Regular volunteer opportunities and hands-on leadership learning to help youth in Burnaby engage with their community and build essential leadership skills.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and major.

• City of BurnabycoreStrategic or Co-development PartnerCo-leading Burnaby Poverty Reduction Strategy with BNH and Burnaby Family Life; provides parks, recreation and cultural services support.
• Burnaby Family LifecoreStrategic or Co-development PartnerCo-leading Burnaby Poverty Reduction Strategy with BNH and City of Burnaby.
• Society to End Homelessness in BurnabymajorStrategic or Co-development PartnerJoint statement announced transition of Burnaby Community Action Team (BCAT) contract from BNH to this organization.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Family Services of Greater Vancouver: Larger regional non-profit delivering counselling, family support, newcomer, and youth services across Metro Vancouver. Overlaps with BNH's family, newcomer, and youth programming at a broader geographic scale.
• Boys & Girls Club of South Coast BC: Regional operator of licensed childcare, youth leadership, and family support programs across Metro Vancouver. Direct overlap with BNH's School Age Program, Youth Programs, and afterschool/daycamp services.
• YMCA BC: Established incumbent operating licensed childcare, youth, and community programs across British Columbia. Competes with BNH in the childcare and youth segments while offering a much broader facility-and-membership footprint.

Direct peers

• Mount Pleasant Neighbourhood House: Mount Pleasant neighbourhood house offering family, seniors, and community programming on the community-house model. Operates as a direct analogue in terms of funding mix and program breadth.
• South Vancouver Neighbourhood House: Neighbourhood house in South Vancouver offering childcare, youth, seniors, and community programs. Closely matches BNH's six program areas and three-site community-house operating model.
• Collingwood Neighbourhood House: East Vancouver neighbourhood house delivering licensed childcare, newcomer settlement, family, and seniors programming from multiple sites. Directly comparable to BNH in service mix, governance, and reliance on multi-level government funding.
• Gordon Neighbourhood House: West End Vancouver neighbourhood house providing community programs, food security, and family/youth services. Comparable community-funded, volunteer-driven non-profit model serving an urban Metro Vancouver population.
• Aboriginal Mother Centre Society: Metro Vancouver non-profit providing culturally grounded family, housing, and community support to Indigenous women and families. Comparable mission-driven, government-and-donor-funded model serving a specific vulnerable population.
• Kiwassa Neighbourhood House: Vancouver-based neighbourhood house offering settlement, childcare, family, and seniors services under the same ANHBC 'neighbours supporting neighbours' umbrella concept. Operates the same community-house model in an adjacent Metro Vancouver municipality, making it the closest operational analogue to BNH.

Regional players

• Britannia Community Services Centre: Large multi-service community centre in East Vancouver offering childcare, recreation, settlement, and seniors services. Comparable broad portfolio but run in partnership with the City of Vancouver rather than purely as an independent non-profit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sburnabynh
• Facebookfacebook.com/SburnabyNH
• Instagraminstagram.com/sburnabynh
• LinkedInlinkedin.com/company/burnabynh

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Burnaby Neighbourhood House