Northeast DuPage Family & Youth Services

What Northeast DuPage Family & Youth Services does

Northeast DuPage Family & Youth Services (NEDFYS) is a nonprofit mental health and social services organization headquartered in Addison, Illinois, founded in 2007 to serve residents of DuPage County. The organization delivers individual, couples, family, and group counseling through licensed clinical staff (LCSW, LCPC, LMFT, MSW) with bilingual English/Spanish capability, and operates a distinctive police-social worker co-location model across 12 partner police departments in the county. Its product portfolio spans core counseling, police-based crisis intervention, school-based therapy, juvenile justice programs (P.E.A.C.E., Step-Up, ReDirect), 24/7 youth crisis intervention under the CCBYS/MRAI program, trauma-focused CBT, community youth development services, and an Open Door sliding-fee-scale program ensuring access regardless of insurance status. The organization reports strong outcome metrics, including a 6% rearrest rate among diversion-program participants versus 40% without intervention, and 170 graduates of 287 enrolled cases in the Step-Up program since 2010.

The service model is labor-based clinical delivery with no proprietary technology platform; operations rely on licensed clinicians and social workers, supplemented by a Wix-hosted website, online intake forms, telehealth options, a Padlet teen-resource board, and PayPal-based donations. Specialty evidence-based modalities include TF-CBT (12–25 sessions), Step-Up (21-week domestic violence intervention in partnership with DuPage County Probation), P.E.A.C.E. (14-week trauma-focused group therapy), and Multisystemic Therapy. The technology footprint is minimal — no API, SDK, AI/ML components, mobile app, or data flywheel is disclosed.

Revenue is generated through four streams: commercial insurance billing (Aetna PPO, Blue Cross Blue Shield PPO, Cigna PPO), Medicaid billing (Meridian Health, Blue Cross Community Health), government grants from Illinois DCFS/DHS/DJJ, DuPage County, Bloomingdale Township Mental Health Board, plus private foundation grants and donations (DuPage Foundation $398,500 in Oct 2024 and $120,000 in Jul 2023). Go-to-market is community-led, driven by referral networks from police departments, schools, and county agencies, with supplemental digital presence via website and social media, and an Annual Community Breakfast fundraising event.

Name

Northeast DuPage Family & Youth Services

Legal name

Northeast DuPage Family and Youth Services

Website

https://nedfys.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Northeast DuPage Family & Youth Services is a nonprofit mental health and social services organization in Addison, Illinois, providing counseling, police-co-located crisis intervention, school-based therapy, and juvenile justice programs to youth, families, and first responders across DuPage County.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFACAL

Behavioral Health for Children & Adolescents (Youth Services)

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYEDAJAIAB

School-Based Mental & Behavioral Health Services

Education/K–12 / Primary & Secondary Education/K–12 Student Health, Safety & Wellbeing Services (Counseling, Mental Health, SEL, Safeguarding)

SECONDARYEDAJALAG

Mental Health Counseling & Therapy Services (K–12)

Education/K–12 / Primary & Secondary Education/K–12 Educational Support Services (Tutoring & Counseling)

SECONDARYEDAKAMAD

School-Based Mental Health Therapy (Licensed Clinicians)

Education/Special Education & Learning Support Services/Social-Emotional Learning (SEL) & Mental Health Supports (School-Based)

SECONDARYEDAKAMAB

School Counseling Services (Individual & Group)

Education/Special Education & Learning Support Services/Social-Emotional Learning (SEL) & Mental Health Supports (School-Based)

Keywords

• Community mental health counseling
• Police social work services
• School-based therapy programs
• Juvenile justice diversion
• Trauma-focused CBT

Headquarters

HQ city

Addison

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Insurance Billing: NEDFYS accepts commercial insurance plans (Aetna PPO, Blue Cross Blue Shield of Illinois PPO, Cigna PPO) and Medicaid (Meridian Health, Blue Cross Community Health) for counseling services. Payment is required at time of service.
2. Sliding Fee Scale (Open Door Program): For clients with limited or no insurance, NEDFYS uses a sliding fee scale based on gross household income and family size. The Open Door program adjusts fees according to ability to pay.
3. Donations and Fundraising: NEDFYS receives donations through PayPal, in-kind donations for youth groups, and fundraising events such as the Annual Community Breakfast.
4. Government Grants: The organization operates under state and local grant programs, serving many clients through government-funded initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Northeast DuPage Family & Youth Services delivers community-based mental health counseling and social services to youth, adults, couples, and families in DuPage County, Illinois. Core offerings include individual, couples, family and group counseling (with specialization in Trauma-Focused CBT), police-embedded social work across 11 partner departments, school-based therapy, juvenile justice diversion programs (P.E.A.C.E., Step-Up, ReDirect), and 24/7 adolescent crisis intervention under the CCBYS/MRAI program. Bilingual services in English and Spanish and an Open Door sliding fee scale ensure universal access regardless of insurance status.

Product overview

Northeast DuPage Family & Youth Services (NEDFYS) is a community-based nonprofit mental health and social services organization offering a coordinated portfolio of programs serving youth and families in DuPage County, Illinois. The core offering centers on mental health counseling (individual, couples, family, and group) delivered by licensed clinical staff, supplemented by police-embedded social work services across 11 partner departments, school-based therapy, and community outreach. Specialized programs address juvenile justice (P.E.A.C.E., Step-Up, ReDirect), youth crisis intervention (CCBYS/MRAI), trauma-focused CBT, and community youth development. An Open Door sliding-fee-scale program ensures accessibility regardless of insurance status. The organization operates from offices in Addison and Bloomingdale, with satellite services embedded in partner police departments and local schools.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Counseling Services Individual, couples, family, and group mental health counseling delivered by licensed and master-level social workers and counselors to DuPage County residents. Covers anger management, anxiety, depression, trauma, grief, and family conflict. Available in English and Spanish.
• Police-Based Social Work Services
• School-Based Therapy Programs
• Juvenile Justice Programs (P.E.A.C.E., Step-Up, ReDirect)
• Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
• Youth Crisis Intervention Services (CCBYS / MRAI)
• Community Youth Services (CYS)
• Community Outreach Programs
• Open Door Sliding Fee Scale Program

Quantifiable outcome

• 6% rearrest rate for diversion program participants vs 40% with no intervention
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

24 partnerships are on record, tiered core, moderate and minor.

• Addison Police DepartmentcoreStrategic or Co-development PartnerPolice social workers co-located at the department providing 24/7 crisis intervention, domestic violence follow-up, counseling, and case management. Officers can focus on public safety while NEDFYS addresses mental health needs.
• Bartlett Police DepartmentcoreStrategic or Co-development PartnerPolice social workers provide crisis intervention, domestic violence follow-up, and counseling services for community members.
• Bensenville Police DepartmentcoreStrategic or Co-development PartnerSocial workers located in the police department providing mental health support and referrals.
• Bloomingdale Police DepartmentcoreStrategic or Co-development PartnerPolice social workers provide 24/7 on-call crisis intervention and ongoing counseling services.
• Glendale Heights Police DepartmentcoreStrategic or Co-development PartnerStaffed by licensed and bilingual social workers providing supportive services, crisis intervention, short-term counseling, mediation, case management, DV safety planning, and community outreach.
• Itasca Police DepartmentcoreStrategic or Co-development PartnerThe Itasca Police Department has benefited immensely from NEDFYS services, with officers having a gateway to provide information to those identified as needing services.
• Woodridge Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing crisis intervention and counseling services for community members.
• Villa Park Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing mental health services and referrals for residents.
• Burr Ridge Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing mental health support and crisis intervention services.
• Hinsdale Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing mental health services and referrals.
• Willowbrook Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing crisis intervention and counseling services.
• Darien Police DepartmentcoreStrategic or Co-development PartnerPolice social workers providing mental health support and referrals.
• Bloomingdale Township Mental Health BoardcoreOthersState and local government funder providing funding for mental health services in the community.
• DuPage Probation and Court ServicescoreStrategic or Co-development PartnerCollaborates with NEDFYS on the Step-Up program for adolescents in the juvenile justice system for domestic violence-related cases. 21-weekly session program conducted by NEDFYS clinicians.
• Illinois Department of Children and Family ServicescoreOthersState agency providing oversight and funding for child welfare and family services programs.
• Illinois Department of Human ServicescoreOthersState agency funder for human services programs including mental health.
• Illinois Department of Juvenile JusticecoreOthersState agency providing funding and oversight for juvenile justice programs.
• DuPage County Behavioral Health CollaborativemoderateStrategic or Co-development PartnerCounty-wide collaboration focused on improving behavioral health services and coordination.
• DuPage County Juvenile Justice CouncilmoderateStrategic or Co-development PartnerCounty council focused on juvenile justice system improvement and coordination.
• Addison Early Childhood CollaborativemoderateStrategic or Co-development PartnerLocal collaboration focused on early childhood development and support services.
• DuPage Family Violence Coordinating CouncilmoderateStrategic or Co-development PartnerCounty council coordinating responses to family violence.
• DuPage Federation on Human Services ReformmoderateStrategic or Co-development PartnerFederation of human services organizations working on system reform.
• DuPage Youth Services CoalitionmoderateStrategic or Co-development PartnerCoalition of youth service providers working to improve outcomes for young people.
• Tri-Town YMCAminorStrategic or Co-development PartnerCommunity organization partner for youth programming and services.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• DuPage County Health Department: Largest behavioral-health provider in DuPage County, operating the county-wide crisis system, outpatient clinics, and juvenile justice contracts that NEDFYS interfaces with via Probation referrals. A direct geographic incumbent with overlapping youth and family services.
• Metropolitan Family Services: Large Chicagoland nonprofit providing counseling, youth services, family stabilization, and case management across multiple sites. Shares NEDFYS's family-centered community mental health model but at materially larger scale.
• Aunt Martha's Health & Wellness: Illinois nonprofit providing integrated behavioral health, primary care, and youth services across multiple counties with state contract funding. Overlaps NEDFYS in school-based mental health and juvenile justice programming.
• Thresholds: One of Illinois' largest behavioral health nonprofits serving youth and adults with mental illness, providing counseling, case management, and crisis services. Comparable mission and community mental health orientation, larger scale.
• Rosecrance Health Network: Illinois-based behavioral health provider serving adolescents and families with outpatient, school-linked, and juvenile justice programs. Comparable in adolescent mental health focus and school-based delivery.

Direct peers

• Pillars Community Health: Multi-site nonprofit in Chicago's western suburbs delivering mental health counseling, school-based services, sliding-fee care, and youth programs. Closest operational analog to NEDFYS in scale, payor mix, and service portfolio.
• Trilogy Behavioral Healthcare: Chicago-area nonprofit providing community-based mental health, substance use, and youth services with multiple payment options including Medicaid and sliding-scale. Comparable nonprofit community mental health operator.
• Kenneth Young Center: Suburban Chicago nonprofit offering outpatient mental health, school-based services, substance use treatment, and 24-hour crisis response for youth and adults. Directly comparable in service mix and suburban Illinois geography.
• Community Counseling Centers of Chicago (C4): Chicago nonprofit providing bilingual mental health, substance use, and youth justice services using sliding-fee and Medicaid billing. Comparable community-based, multilingual outpatient model.

Regional players

• Linden Oaks Behavioral Health (Edward-Elmhurst Health): Hospital-affiliated behavioral health provider located in DuPage County serving youth and adults with outpatient and partial hospitalization programs. Same service geography as NEDFYS but operates a hospital-based delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nedfys
• LinkedInlinkedin.com/company/nedfys

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northeast DuPage Family & Youth Services