Cleo Health
Cleo Health is an AI-powered acute care platform serving emergency medicine and hospitalist clinicians, health systems, and provider groups. It unifies ambient documentation, charge capture, real-time CDI, autonomous coding, call center triage, and encounter intelligence into one integrated workflow.
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Cleo Health does
Cleo Health (legal entity Cleo Technologies, Inc.) is a privately held, venture-backed healthcare AI company founded in 2023 by Clinical AI researchers from Yale University and headquartered in New York. The company builds an AI-powered platform purpose-built for acute care settings—primarily emergency medicine and hospital medicine—serving health systems, provider groups, and individual clinicians.
The core product is the Acute Care OS, an integrated platform that unifies ambient clinical documentation, AI-driven charge capture, real-time Clinical Documentation Integrity (CDI), autonomous coding, AI call center triage, and encounter intelligence. Underlying technology combines ambient audio capture with third-party speech recognition (AssemblyAI, Microsoft Azure Speech Service) and clinical note generation via Microsoft Azure AI Foundry Service, layered with proprietary acute-care workflows and native integrations into major EHR systems (Epic, Oracle Cerner, athenahealth, NextGen, eClinicalWorks, Meditech, Modernizing Medicine). The platform is HIPAA-compliant and SOC 2 Type 2 certified, and per company-reported outcomes is deployed in 400+ facilities across 50+ health systems, has documented 2.5M+ patient encounters, and achieved an NPS of 72 in 2025.
Cleo operates a hybrid go-to-market combining product-led growth ($199/month individual clinician subscription with a 50-patient free trial), enterprise field sales for provider groups and health systems (custom contracts on annual or multi-year cadences), event-driven demand generation (HIMSS 2026, SHM Converge 2026), and usage-based pricing for its AI Call Center ($1/call standard tier, 2,000 calls/month floor). Named enterprise customers include ApolloMD, BlueWater Health, Core Physicians, TeamHealth, USACS, and EPPA Health. The Acute Care OS was launched at HIMSS 2026, marking a step from point-product to platform positioning.
Cleo Health firmographics
Firmographics- Name
- Cleo Health
- Legal name
- Cleo Technologies, Inc.
- Website
- https://cleohealth.io
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Cleo Health is an AI-powered acute care platform serving emergency medicine and hospitalist clinicians, health systems, and provider groups. It unifies ambient documentation, charge capture, real-time CDI, autonomous coding, call center triage, and encounter intelligence into one integrated workflow.
- Ownership category
- akta.pro rank
Cleo Health industry classification
Industry- Product category
- Healthcare AI Software (Clinical Documentation & Revenue Integrity)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Emergency Department (ED) Information Systems & Documentation (HLACAAAE)
- akta.pro secondary industry
- Computer-Assisted Physician Documentation (CAPD) & Clinical Documentation Improvement (CDI) (HLACAAAH)
Keywords
Where Cleo Health is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cleo Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription - Individual Clinicians: Monthly subscription at $199/month for individual clinicians after free trial (50 free patients)
- Subscription - Provider Groups: Variable pricing based on group size, needs, and products of interest; custom contracts and SLAs
- Enterprise Contracts - Health Systems: Custom pricing for hospitals and health systems with integration opportunities and custom workflow design
- Call Center - Usage-based: Standard tier at $1 fixed rate per call with 2,000 calls/month included; Advanced tier at custom pricing
- Autonomous Coding Pilot: Free pilot coding 100 charts to demonstrate value before commercial engagement
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Individual Clinicians - Free Trial then $199/month |
| Subscription | Annual | Provider Groups - Variable Pricing |
| Subscription | Multi-year contract | Hospitals/Health Systems - Custom Solutions |
| Freemium | Pay-as-you-go | Call Center Free Trial - 100 Calls |
| Usage-based | Pay-as-you-go | Call Center Standard - $1/Call |
| Usage-based | Pay-as-you-go | Call Center Advanced - Custom |
| Freemium | Pay-as-you-go | Autonomous Coding Pilot - 100 Charts Free |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Cleo Health product offering
Product offeringCore offering
Cleo Health sells the Acute Care OS, an AI-powered platform that unifies ambient clinical documentation, charge capture, real-time Clinical Documentation Integrity (CDI), and census management into a single workflow designed for emergency medicine and hospitalist settings. The platform combines standalone products (Ambient Listening, Charge Capture, CDI, Autonomous Coding, Call Center, Encounter Intelligence) into one integrated engine that drives revenue integrity at the point of care via deep integrations with major EHR systems including Epic, Oracle Cerner, and athenahealth.
Product overview
Cleo Health offers a unified platform-plus-modules architecture called the Acute Care OS, which integrates Ambient Listening, Charge Capture, Clinical Documentation Integrity (CDI), Autonomous Coding, Call Center, and Encounter Intelligence into a single AI-driven workflow. The platform is designed for acute care settings (emergency medicine, hospital medicine) and connects to major EHR systems (Epic, Oracle Cerner, athenahealth, and others). The Acute Care OS unifies documentation, charge capture, real-time CDI, and census management to drive revenue integrity at the point of care.
Differentiator
Problem solved
Functional benefit
Brands
- Acute Care OS: AI-driven platform combining Charge Capture, Real-Time CDI, Ambient Documentation, and Census Management designed to optimize workflows and prevent revenue leakage across the inpatient stay.
Products and services
- Acute Care OS AI-powered operating system for acute care that unifies ambient documentation, census management, charge capture, and real-time CDI into a single platform designed to optimize workflows and prevent revenue leakage across the inpatient stay. Supports emergency medicine and hospitalist workflows with deep EHR integration.
- Ambient Listening AI-powered ambient clinical documentation that transcribes patient-clinician conversations in real-time and generates clinically accurate notes. Purpose-built for the format, workflow, and intensity of acute care with support for Emergency Medicine, Hospitalist, and other specialties.
- Charge Capture AI-enabled charge capture software that reads clinical documentation, suggests ICD-10 and CPT codes, and supports E/M, critical care, and procedure charges in a single, low-click workflow designed for acute care clinicians.
- Clinical Documentation Integrity (CDI) Real-time CDI solution that surfaces documentation opportunities to clinicians at the point of care through non-disruptive in-workflow nudges, improving documentation specificity, DRG accuracy, and Case Mix Index without retrospective query volume.
- Autonomous Coding AI-powered autonomous medical coding for acute care that assigns CPT, ICD-10, DRG, and more with every code linked directly to evidence in the chart. Covers pro-fee and facility coding for emergency and hospital medicine. Charts requiring subjective review are routed to human coders for streamlined review.
- Call Center AI-powered patient call triage and management system that automates phone lines, triages every conversation in real-time, and handles appointment requests, symptom changes, prescription needs, and multilingual communication with seamless EHR integration available.
- Encounter Intelligence Actionable insights platform providing real-time feedback on Patient Experience, Quality metrics, and Clinical Decision Scores to improve clinician performance and documentation completeness through non-disruptive nudges.
Quantifiable outcome
- 94% of clinicians report decreased documentation burden
- +6 more outcomes
Companies that use Cleo Health
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Cleo Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability8 records
Feature8 records
Cleo Health partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and secondary.
- EpiccoreEHR integration partnership enabling deep interoperability between Cleo's Acute Care OS and Epic electronic health records for streamlined clinical workflows
- Oracle CernercoreIntegration with Oracle Cerner EHR systems enabling data flow and workflow automation for health system customers
- athenahealthcoreEHR integration partnership with athenahealth for cloud-based health record interoperability
- NextGen HealthcaresecondaryIntegration with NextGen EHR platform for ambulatory and inpatient documentation workflows
- eClinicalWorkssecondaryIntegration partnership with eClinicalWorks EHR system for interoperability
- MeditechsecondaryIntegration with Meditech EHR platforms for health system customers
- Modernizing MedicinesecondaryIntegration partnership with Modernizing Medicine specialty EHR systems
- AssemblyAIcoreThird-party AI service provider for audio transcription of clinical encounters; transmits audio recordings for transcription; operates under HIPAA Business Associate Agreement
- Microsoft Azure Speech ServicecoreMicrosoft cloud service for speech-to-text transcription of clinical encounter audio; transmits audio recordings for transcription; operates under HIPAA Business Associate Agreement
- Microsoft Azure AI Foundry ServicecoreMicrosoft AI service for clinical note generation from transcribed text; receives transcribed clinical text for note generation; operates under HIPAA Business Associate Agreement
- DatadogcoreObservability and monitoring partner; published customer case study on Cleo Health's observability practices at scale supporting 400+ hospitals; partnership through Datadog for Startups program
Scale indicators16 records
Recent moves6 records
Expansion highlights7 records
Cleo Health competitors and assessment
Company assessmentDirect peers
- Notable: Notable provides AI-powered automation for clinical workflows including documentation, scheduling, and patient outreach. It overlaps with Cleo's broader Acute Care OS ambition to consolidate AI workflows for health systems.
- Ambience Healthcare: Ambience Healthcare provides an AI scribe and ambient documentation platform for clinicians and health systems. It is a direct peer competing with Cleo's ambient listening, CDI, and charge capture workflow.
- Abridge: Abridge is a leading AI medical scribe that converts patient-clinician conversations into structured clinical notes. It is a direct competitor to Cleo Health's ambient listening and documentation product across ambulatory and acute care settings.
- Augmedix: Augmedix provides ambient AI medical documentation services for clinicians across multiple specialties. It overlaps directly with Cleo's ambient documentation and Acute Care OS value proposition in hospital-based specialties.
- Nabla: Nabla is an AI medical scribe that generates clinical notes from patient encounters. It competes directly with Cleo in the AI ambient documentation space for clinicians across specialties.
- Suki AI: Suki AI is an AI voice assistant that generates clinical notes and answers for clinicians across specialties. It directly competes with Cleo's ambient listening and clinical documentation capabilities.
- DeepScribe: DeepScribe offers AI-powered medical scribing and charting automation for clinicians. It is a direct competitor to Cleo's ambient documentation and Acute Care OS in acute and ambulatory settings.
Broad incumbents
- Nuance (Microsoft DAX Copilot): Nuance DAX Copilot (now under Microsoft) is an established ambient AI documentation product for clinicians, integrated broadly across EHRs. It is a broad incumbent competitor to Cleo's ambient listening in the same acute-care documentation category.
- IKS Health: IKS Health is a global healthcare services and technology company offering clinical documentation, coding, and RCM services. It is a broad incumbent addressing the same revenue cycle integrity and CDI pain points as Cleo.
- 3M Health Information Systems: 3M HIS provides clinical documentation improvement, coding, and speech recognition (M*Modal) solutions used widely by U.S. health systems. It is a broad incumbent in the CDI and documentation space Cleo targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Cleo Health social profiles
Digital presenceCleo Health compliance and trust
Trust signalCompliance2 records
Cleo Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cleo Health leadership team
Management profileNumber of profiles
Profiles5 records
Cleo Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cleo Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cleo Health
What does Cleo Health do?
Cleo Health sells the Acute Care OS, an AI-powered platform that unifies ambient clinical documentation, charge capture, real-time Clinical Documentation Integrity (CDI), and census management into a single workflow designed for emergency medicine and hospitalist settings. The platform combines standalone products (Ambient Listening, Charge Capture, CDI, Autonomous Coding, Call Center, Encounter Intelligence) into one integrated engine that drives revenue integrity at the point of care via deep integrations with major EHR systems including Epic, Oracle Cerner, and athenahealth.
Is Cleo Health a public or private company?
Cleo Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Cleo Health founded?
Cleo Health was founded in 2023. It employs 1 to 10 people.
Where is Cleo Health based?
Cleo Health is headquartered in New York, United States, in the North America region.
How does Cleo Health make money?
Five revenue lines are on record. Subscription - Individual Clinicians are the primary driver. The others are subscription - Provider Groups, enterprise Contracts - Health Systems, call Center - Usage-based and autonomous Coding Pilot.
Who are Cleo Health's main competitors?
Direct peers on record are Notable, Ambience Healthcare, Abridge, Augmedix, Nabla, Suki AI and DeepScribe. Broad incumbents are Nuance (Microsoft DAX Copilot), IKS Health and 3M Health Information Systems.
Does Cleo Health have an API?
No public API is recorded for Cleo Health.
What industry is Cleo Health in?
Cleo Health's product category is Healthcare AI Software (Clinical Documentation & Revenue Integrity). Its primary akta.pro industry code is HLACAAAE, Emergency Department (ED) Information Systems & Documentation, with a secondary code of HLACAAAH, Computer-Assisted Physician Documentation (CAPD) & Clinical Documentation Improvement (CDI). Its SIC code is 7372.