City of Jackson
City of Jackson, Georgia is a municipal government providing electric, water, sewer, garbage, police, fire, and public works services to approximately 5,000 residents and 1,600+ utility customers within Butts County, Georgia.
- Company typePublic
- Founded1826
- HeadquartersJackson, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What City of Jackson does
City of Jackson, Georgia is an incorporated municipal government entity located in Butts County, Georgia, serving residents and businesses within its city limits since its founding in 1826. The City delivers a vertically integrated mix of utility and public-safety services through multiple departments: an Electric Department serving approximately 1,600 customers (1,200 residential, 400 commercial) via MEAG wholesale power and the Georgia Integrated Transmission System; a Water & Sewer Department and three state-permitted Wastewater Treatment Plants serving 2,175 customers; a contracted Waste Management garbage service ($15/month first cart); a 13-officer Police Department coordinated with Butts County Sheriff's 911 center; a Fire Department holding an ISO rating of 5; a Public Works Department operating a 143+ vehicle fleet across 65 miles of power lines, 26 miles of water mains, and 36 miles of sewer lines; a Municipal Court; and Cemetery and Veterans Park services. The City is governed by an elected Mayor (Carlos Duffey), a five-member City Council, and is administered by City Manager / Director of Finance and HR Holly Bailey.
Revenue is generated primarily through rate-based utility billing (tiered residential, commercial, and industrial electric rates; usage-based water and sewer rates effective January 2023), subscription garbage fees, municipal court fines processed through EZ Court Pay, business licensing and permits, and cemetery/veterans park fees. Service delivery combines physical City Hall walk-in services with digital channels: a CivicPlus-powered website, Notify Me email/text subscriptions, MyAccount profiles, and Tyler Technologies' municipalonlinepayments.com platform. Customer segments are horizontally segmented by size tier — residential customers (primary), commercial customers, and large industrial users (over 900 kW).
Recent strategic activity is incremental and modernization-oriented: a $150,000 Energy Efficiency and Conservation Block Grant from Clean Cities Georgia / GEFA (September 2024) for electric mobility, a VMS software agreement for vehicle impound and dispatch modernization (November 2025), a $200,000 HOME Investment Partnership Program reallocation with Greater Jackson Habitat for Humanity for affordable housing (April 2026), and ongoing operational partnerships with MEAG, Waste Management, Tyler Technologies, and Butts County. The City maintains an active municipal court, online permitting and licensing, and community engagement channels (Facebook, Twitter, RSS) while operating within a single-city service geography.
City of Jackson firmographics
Firmographics- Name
- City of Jackson
- Legal name
- City of Jackson, Georgia
- Website
- https://cityofjacksonga.com
- Company type
- Public
- Founded year
- 1826
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- City of Jackson, Georgia is a municipal government providing electric, water, sewer, garbage, police, fire, and public works services to approximately 5,000 residents and 1,600+ utility customers within Butts County, Georgia.
- Ownership category
- akta.pro rank
City of Jackson industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213)
- SIC
- Electric, Gas & Sanitary Services (4900), Water Supply (4941)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Water Supply & Wastewater Utilities Administration (BPAIACAG), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
Keywords
Where City of Jackson is headquartered
LocationHeadquarters
- HQ city
- Jackson
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
City of Jackson business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others
Revenue model
- Utility Services Revenue: Residential, commercial, and industrial electric service billing; water and sewer service charges to 2,175 customers. Revenue from kilowatt-hour consumption and base service fees.
- Garbage Collection Fees: Monthly garbage cart service at $15 per month for first cart, $7.50 for additional carts. Contracted through Waste Management.
- Municipal Court Fines and Citations: Revenue from traffic citations, tickets, and court costs processed through Municipal Court. Payments handled via EZ Court Pay platform.
- Business Licensing and Permits: Revenue from business licenses, alcohol licenses, sign permits, and zoning clearances for businesses operating within city limits.
- Cemetery Services: Sale of cemetery lots, niches, crypts, and memorial plaques ($175 per granite plaque) with associated maintenance fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Residential Electric: Tiered rates based on kWh consumption with seasonal differentiation |
| Usage-based | Monthly | Commercial Electric: Three commercial tiers with minimums and tiered consumption rates |
| Usage-based | Monthly | Industrial Electric: Monthly minimum plus tiered consumption with 7% sales tax |
| Usage-based | Monthly | Water Rates: City vs Rural tiers with sewer rate additional |
| Subscription | Monthly | Garbage Collection: Monthly cart service with optional additional carts |
| One time/ perpetual license | Pay-as-you-go | Utility Connection: Application fee, deposit, and inspection charges |
| One time/ perpetual license | Pay-as-you-go | Veterans Park Memorial Plaques: One-time purchase for honoring veterans |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
City of Jackson product offering
Product offeringCore offering
The City of Jackson is a municipal government providing essential utility services (electric distribution, water, sewer, and garbage collection), public safety services (police and fire), public works, municipal court, cemetery and veterans park services, and business licensing/permits to approximately 2,175 water/sewer customers and 1,600 electric customers within its Georgia service territory. Services are delivered via City Hall walk-in, department field operations, and digital channels including the CivicPlus website and third-party online payment platforms.
Product overview
The City of Jackson operates a multi-module civic engagement platform built on the CivicPlus content management system. The core offering consists of the official municipal website providing resident access to government services, augmented by specialized sub-products including Notify Me for notifications, Agenda Center for meeting documents, and MyAccount for user profile management. Two integrated third-party payment platforms handle specific transaction types: Tyler Technologies' Municipal Online Payments Portal for utility billing, and EZ Court Pay for court citations and tickets.
Differentiator
Problem solved
Functional benefit
Products and services
- Electric Utility Service Tiered electric distribution service providing residential, commercial, and industrial power supply across approximately 65 miles of power lines to 1,200 residential and 400 commercial customers, with industrial service available for loads over 900 kW outside city limits.
- Water and Sewer Service
Quantifiable outcome
- ISO rating of 5 keeps insurance premiums low for businesses and residents
- +2 more outcomes
Companies that use City of Jackson
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
City of Jackson technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
City of Jackson partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Greater Jackson Habitat for HumanitycoreJackson City Council approved $200,000 reallocation of HOME Investment Partnership Program funds for construction of one affordable home on Clinton Street in partnership with Greater Jackson Habitat for Humanity. Home to be sold to income-qualified family earning 80% or less of area median income.
- Clean Cities GeorgiacoreClean Cities Georgia awarded $150,000 Energy Efficiency and Conservation Block Grants to the City of Jackson to support sustainable transportation initiatives focused on electric mobility. Goal is to develop environmentally friendly and equitable transportation options, enhancing community connectivity and reducing environmental impact. Funded through Georgia Environmental Finance Authority.
- Municipal Electric Authority of Georgia (MEAG)coreJackson receives electric power from MEAG through association with full access to Georgia Integrated Transmission System (ITS). City can serve customers throughout the state through this arrangement.
- Electric Cities of GeorgiaminorJackson Electric Department is an active member of Electric Cities of Georgia, an association of municipal electric utilities.
- Waste ManagementcoreThe City contracts with Waste Management for garbage collection services. Service includes weekly cart pickup with optional additional carts.
- Tyler TechnologiescoreTyler Technologies provides the municipal online payments platform (municipalonlinepayments.com) enabling residents to pay utility bills and other city fees online.
- Butts County Sheriff's DepartmentcoreJackson Police Department houses inmates at the Butts County Sheriff's Department Detention Center. Butts County 911 Center provides around-the-clock emergency service contacts for all city departments.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
City of Jackson competitors and assessment
Company assessmentDirect peers
- City of Monroe, Georgia: Walton County, GA city operating electric, water, sewer, and gas utilities with municipal governance model. Comparable peer for municipal utility operation profile.
- City of Locust Grove, Georgia: Henry County, GA municipality of similar size and growth profile operating utilities and general municipal services. Comparable peer given proximity and overlapping service mix in the Greater Atlanta region.
- City of Thomaston, Georgia: Upson County, GA municipality offering electric, water, sewer, and general municipal services. Functional peer given overlapping utility and public service operations at small-city scale.
- City of McDonough, Georgia: Henry County seat operating electric, water, sewer, public safety, and administrative services. Comparable scale and operating model to City of Jackson, with similar Henry County/Butts County regional dynamics.
- City of Barnesville, Georgia: Lamar County, GA seat providing utilities, public works, and administrative services to a small city population. Comparable peer given similar scale, location in Middle Georgia, and full municipal service delivery model.
- City of Griffin, Georgia: Neighboring municipal government in Georgia operating its own electric, water, sewer, and public safety services for a small city of comparable size. Closest functional and geographic peer for City of Jackson's mixed-utility municipal operations.
- City of Forsyth, Georgia: Monroe County, GA municipality operating municipal utilities including electric service and water/sewer. Closely comparable small-city municipal utility operator in Middle Georgia.
Broad incumbents
- Municipal Electric Authority of Georgia (MEAG): Wholesale electric power provider serving City of Jackson and other Georgia municipal electric systems. Relevant as a partner/peering entity in the municipal electric ecosystem rather than a direct competitor.
- Electric Cities of Georgia: Trade association of municipal electric utilities in Georgia of which Jackson Electric Department is a member. Comparable as a peer industry-association entity representing the same municipal electric operating class.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Jackson social profiles
Digital presenceCity of Jackson financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Jackson leadership team
Management profileNumber of profiles
Profiles15 records
City of Jackson funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Jackson M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Jackson
What does City of Jackson do?
The City of Jackson is a municipal government providing essential utility services (electric distribution, water, sewer, and garbage collection), public safety services (police and fire), public works, municipal court, cemetery and veterans park services, and business licensing/permits to approximately 2,175 water/sewer customers and 1,600 electric customers within its Georgia service territory. Services are delivered via City Hall walk-in, department field operations, and digital channels including the CivicPlus website and third-party online payment platforms.
Is City of Jackson a public or private company?
City of Jackson is a public company. It is classified as state government owned and is currently operating.
When was City of Jackson founded?
City of Jackson was founded in 1826. It employs 11 to 50 people.
Where is City of Jackson based?
City of Jackson is headquartered in Jackson, United States, in the North America region.
How does City of Jackson make money?
Five revenue lines are on record. Utility Services Revenue is the primary driver. The others are garbage Collection Fees, municipal Court Fines and Citations, business Licensing and Permits and cemetery Services.
Who are City of Jackson's main competitors?
Direct peers on record are City of Monroe, Georgia, City of Locust Grove, Georgia, City of Thomaston, Georgia, City of McDonough, Georgia, City of Barnesville, Georgia, City of Griffin, Georgia and City of Forsyth, Georgia. Broad incumbents are Municipal Electric Authority of Georgia (MEAG) and Electric Cities of Georgia.
Does City of Jackson have an API?
No public API is recorded for City of Jackson.
What industry is City of Jackson in?
City of Jackson's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAG, Water Supply & Wastewater Utilities Administration. Its NAICS code is 2213 and its SIC code is 4900.