Punjab National Bank

What Punjab National Bank does

Punjab National Bank (PNB) is India's first Swadeshi Bank, founded in 1895 in Lahore and currently headquartered in New Delhi. Operating as a Government of India-owned public sector bank since nationalization in 1969, PNB is listed on NSE and BSE (BOM: 532461) and operates the country's third-largest public sector banking network with 10,092 domestic branches, 12,645 ATMs, 28,782 Business Correspondents, and 2 international branches totaling 51,519 customer touchpoints. The bank serves retail, corporate, MSME, agricultural, NRI, and government employee segments across India, with a balance sheet of Rs 19.90 trillion as of June 2026 and a stated target to reach Rs 48 trillion by 2030.

PNB's product portfolio spans retail loans (housing, vehicle, education, gold, personal), corporate and trade finance, agricultural credit (KCC, Agri Tatkal), MSME lending (MUDRA, Stand Up India), NRI banking via the GIFT City IFSC Banking Unit, and wealth management launching October 2026. Its core technology platform centers on the PNB One mobile application and retail/corporate internet banking portals, augmented by WhatsApp Banking, BHIM UPI integration, video KYC onboarding, and digital lending platforms that now disburse approximately half of all loans online. The bank has deployed an AI chatbot ('Pihu') and signed a July 2026 partnership with Digital India BHASHINI to integrate multilingual AI capabilities across Indian languages, alongside cybersecurity investment of Rs 7-8 billion (~20% of tech budget) for FY27.

The bank's revenue model is dominated by interest income from its loan portfolio (net interest income of Rs 10,798 crore in Q1 FY27), supplemented by fee and commission income (Rs 4,333 crore in Q1 FY27, though down 17.7% YoY), foreign exchange services through the IBU GIFT City branch, and deposit-taking across retail, corporate, and NRI customers. Q1 FY27 net profit surged 213.6% YoY to Rs 5,253 crore, with credit growth of 12.7% across retail (17.5%), MSME (20%), and agriculture (16.4%) segments, gross NPA declining to 2.78% from 3.78%, and capital adequacy strengthening to 18.13%. PNB also operates PNB Gilts, a wholly-owned primary dealer subsidiary ranking in the Top 10 of Indian Debt Capital Markets.

Name

Punjab National Bank

Legal name

Punjab National Bank

Website

https://pnbindia.in

Company type

Public

Founded year

1895

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Punjab National Bank is a Government of India-owned public sector bank founded in 1895, operating 10,092 domestic branches and 51,519 touchpoints across India to serve retail, corporate, MSME, agricultural, and NRI customers through lending, deposits, digital banking, and trade finance.

Ownership category

akta.pro rank

Product category

Public Sector Commercial Banking

NAICS

Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Public Sector Retail Banks (State-Owned Commercial Banks) (FSABAKAL)

akta.pro secondary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Retail banking services
• Corporate banking
• Agricultural lending
• NRI banking
• Digital banking

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Primary revenue stream from interest earned on loan portfolio including retail loans (housing, vehicle, education, personal), MSME loans, agriculture loans, and corporate loans. Net interest income was Rs 10,798 crore in Q1 FY27 with 2% YoY growth.
2. Fee and Commission Income: Fees from banking services including account maintenance, transactions, loan processing, credit card services, insurance distribution, and mutual fund distribution. Non-interest income was Rs 4,333 crore in Q1 FY27 though declined 17.7% YoY.
3. Foreign Exchange Services: Revenue from foreign exchange transactions, export and import financing, NRI services, and trade finance through IBU GIFT City branch. The bank offers FCNR(B) deposits, NRE deposits, and foreign currency services.
4. Deposit Services: Accepting deposits from retail, corporate, and NRI customers including savings accounts, current accounts, fixed deposits, and recurring deposits. Deposit growth was 8.5% YoY in Q1 FY27 reaching Rs 17.24 lakh crore.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Punjab National Bank (PNB) is an Indian public sector commercial bank that provides a comprehensive suite of banking services including deposit accounts, lending products (home, auto, education, gold, agricultural loans), trade finance, treasury, NRI banking, and digital banking services. It serves retail consumers, corporates, MSMEs, agricultural borrowers, and non-resident Indians through its branch and digital network across India and at GIFT City.

Product overview

Punjab National Bank operates as a comprehensive public sector bank offering a diverse portfolio of banking products and services organized into retail, corporate, international, and digital banking categories. The core digital banking platform centers around PNB One mobile application and PNB internet banking portals (retail and corporate), which serve as the primary interfaces for customer transactions. The retail segment includes various loan products (housing loans under Pride scheme, car loans, education loans like Saraswati, gold loans, and agricultural loans including Agri Tatkal and KCC), deposit products, and credit cards. Special initiatives target underserved segments such as the Tribal Plus Loan Scheme for tribal regions, PM e-SVANidhi for street vendors, and PNB Shram Saathi for frontline workers. The bank offers NRI services and operates an IFSC Banking Unit in GIFT City for international banking. Digital integration extends through partnerships with Digital India BHASHINI for multilingual AI, BHIM UPI for payments, and various government portals. The product portfolio emphasizes digital accessibility with products like Digi Gold Loan, WhatsApp Banking, and comprehensive trade finance portals.

Differentiator

Problem solved

Functional benefit

Brands

• PNB One: Mobile banking app providing all banking services on a single platform
• PNB M-Passbook
• PNB Pihu
• BHIM PNB
• PNB IBU GIFT City
• PNB Gilts

Products and services

• PNB One Mobile Banking App Unified mobile banking application for retail customers offering account management, fund transfers, bill payments, and digital banking services.
• PNB Retail Internet Banking Web-based internet banking service for retail customers to access account services, fund transfers, and online banking.
• PNB Corporate Internet Banking Internet banking platform designed for corporate clients offering bulk payments, account management, and corporate banking services.
• PNB Pride Housing Loan Housing finance product for individuals seeking to purchase, construct, or renovate residential property.
• PNB Car Loan Auto financing product for retail customers purchasing new or used vehicles.
• PNB Saraswati Education Loan Education loan product designed to finance higher studies for students in India and abroad.
• PNB Gold Loan Loan product secured against gold ornaments and coins, with both traditional and digital processing options.
• Tribal Plus Loan Scheme Targeted lending product for tribal communities to support income-generating activities and economic upliftment.
• PM e-SVANidhi Loan Government-backed collateral-free loan product for street vendors delivered through PNB as a lending partner.
• PNB Credit Card Co-branded and proprietary credit cards issued to retail customers for purchase financing and revolving credit.
• Trade Finance Redefined Portal Digital platform for trade finance transactions including letters of credit, bank guarantees, and import/export documentation for corporate clients.
• PNB IBU GIFT City Services Banking services for wholesale clients through PNB's International Banking Unit at Gujarat International Finance Tec-City, including foreign currency lending and trade finance.

Quantifiable outcome

• Net profit increased 213.6% YoY to Rs 5,253 crore in Q1 FY27
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• Digital India BHASHINI DivisioncoreTechnology or Integration · 16 July 2026PNB signed MoU with Digital India BHASHINI Division to integrate multilingual AI capabilities into digital banking platforms, enabling customers to access banking services in multiple Indian languages via voice and text. This partnership aims to bridge language barriers and make digital banking more accessible across India's diverse linguistic population.
• PNB Gilts Limited (Subsidiary)coreOthersPNB Gilts Limited is a standalone primary dealer and wholly-owned subsidiary of Punjab National Bank. The company has grown its net worth to approximately Rs 1,700 crore and achieved Top 10 ranking in Debt Capital Market business with 13% CAGR in Net Owned Funds since FY97.

Scale indicators15 records

Recent moves8 records

Expansion highlights7 records

Broad incumbents

• ICICI Bank: Major private-sector commercial bank with a comparable full-service retail, MSME, corporate, and digital banking portfolio. A key competitive benchmark on digital adoption, fee income mix, and valuation multiples.
• Axis Bank: Large private-sector commercial bank with comparable retail, corporate, MSME, and digital offerings. Often paired with PNB as a peer in Indian banking comp sets despite the public/private ownership distinction.
• HDFC Bank: India's largest private-sector bank offering retail, MSME, and corporate banking across overlapping customer segments. Operates as a broad incumbent with a higher-margin fee mix and stronger digital franchise, serving as the principal benchmark for PSU banks.
• Kotak Mahindra Bank: Private-sector commercial bank with strong retail, wealth, and digital banking franchises. Comparable on consumer banking products and emerging wealth management, a segment PNB is also entering.

Direct peers

• Bank of India: Long-standing PSU commercial bank with comparable retail, MSME, agriculture, and international banking services, including its own GIFT City presence.
• Canara Bank: Large Indian PSU bank with a comparable retail, corporate, MSME, and agriculture portfolio. Overlap is strong after the Syndicate Bank merger, giving Canara a similar scale and operating profile.
• Bank of Baroda: Among India's top PSU commercial banks with a similar pan-India branch network, retail/MSME/agriculture franchises, and government-majority ownership. Directly comparable on scale, customer segments, and product mix.
• Indian Bank: Mid-sized PSU bank with overlapping retail, agriculture, MSME, and corporate banking services and a similar regulator/governance structure, providing direct comparability to PNB's segments.
• Union Bank of India: PSU commercial bank offering analogous retail, MSME, agriculture, and corporate banking products under RBI regulation with central government majority ownership.
• State Bank of India: India's largest public-sector commercial bank, with a comparable nationwide branch-and-digital model serving retail, corporate, agriculture, and NRI segments. Both banks share the same national mandate, priority-sector obligations, and government-majority ownership structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pnbindia
• YouTubeyoutube.com/pnbindia
• Facebookfacebook.com/pnbindia
• LinkedInlinkedin.com/company/pnbindia
• Instagraminstagram.com/pnbindia

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments7 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Punjab National Bank