Impact Networking
Impact Networking is a privately held managed services provider founded in 1999 that bundles Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services for mid-market and enterprise clients across 24 US office locations in 7 states.
- Company typePrivate
- Founded1999
- HeadquartersChicago, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Impact Networking does
Impact Networking is a privately held managed services provider founded in 1999 and headquartered in Lake Forest, Illinois, operating across 24 office locations in 7 US states. The company delivers five interconnected service pillars — Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services — to mid-market and enterprise clients across multiple verticals including manufacturing, construction, healthcare, financial services, and government contractors, with a cumulative client base exceeding 14,000 businesses over 25+ years of operation.
The technology stack combines in-house service delivery with proprietary and third-party platforms: a proprietary APEX learning management system (launched 2023) supporting the Impact Leadership Institute for internal training, Shopify-powered e-commerce for print supplies, and integrated marketing tooling including HubSpot, Google Analytics, Microsoft Clarity, Google Ads Customer Match, and LinkedIn Matched Audiences. The AI consulting practice applies AI through autonomous chatbots for customer service, OCR-based document digitization, business process automation and robotic process automation for invoice/AR workflows, and predictive analytics within next-generation antivirus products. The cybersecurity practice extends into federal compliance advisory covering CMMC, NIST 800-171, FedRAMP, and FAR/DFARS for defense contractors. There is no evidence of proprietary AI model development, patents, or AI research output; capabilities are application- and integration-level.
Impact generates revenue primarily through subscription-style managed services contracts (IT, cybersecurity, marketing) sold via a direct enterprise field sales motion on annual billing cycles, supplemented by project-based AI consulting engagements, managed print hardware and supply agreements, and direct e-commerce sales of print supplies. Pricing is custom and non-public, with no disclosed tier structure. Distribution is exclusively direct through the company's own sales force and 24 regional offices, with no channel partner or reseller model. Brand and talent positioning — anchored by 25+ years of operating history, repeated Best Places to Work recognition, and the structured ILI training program — is a primary differentiation lever in a fragmented mid-market MSP landscape. The company is privately held with no disclosed parent, institutional investors, or private equity backing.
Impact Networking firmographics
Firmographics- Name
- Impact Networking
- Legal name
- Impact Networking, LLC
- Website
- https://impactmybiz.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Impact Networking is a privately held managed services provider founded in 1999 that bundles Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services for mid-market and enterprise clients across 24 US office locations in 7 states.
- Ownership category
- akta.pro rank
Impact Networking industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Management Consulting Services (54161)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where Impact Networking is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Impact Networking business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services revenue model providing businesses with outsourced IT infrastructure management, 24/7 support, network monitoring, and cybersecurity services on a subscription basis.
- AI Consulting: Consulting services for AI and digital transformation projects, likely project-based or retainer engagements.
- Marketing Services: Managed marketing services including strategy, content creation, digital campaigns, and analytics, typically recurring retainers or project fees.
- Cybersecurity Services: Managed cybersecurity services including monitoring, threat detection, vulnerability scanning, and incident response on a recurring subscription basis.
- Print & Document Services: Managed print services including equipment, supplies, and maintenance contracts, combining hardware sales with ongoing service agreements.
- E-commerce (Print Supplies Store): Direct online sales of printers and print supplies through the Impact Store (store.impactmybiz.com) powered by Shopify e-commerce platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise managed services contracts — no public pricing tiers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Impact Networking product offering
Product offeringCore offering
Impact Networking is a managed services provider that bundles five core offerings — Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services — under a single-vendor model for mid-market and enterprise businesses. Services are delivered through 24 US office locations and supported by 24/7 expert teams, an in-house Impact Leadership Institute for training, and a proprietary APEX learning management system. The company also sells printers and print supplies directly through a Shopify-powered e-commerce store.
Product overview
Impact Networking offers a portfolio of five interconnected managed services — Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services — supplemented by a digital transformation practice and an internal employee development platform (Impact Leadership Institute / APEX LMS). The Managed IT and Cybersecurity services share infrastructure and compliance advisory overlaps (vCIO, network monitoring, endpoint protection, and FAR/DFARS/NIST/CMMC/FedRAMP compliance consulting). The AI Consulting practice overlaps with both Managed IT (automation, chatbots, BPA) and Marketing (demand generation, HubSpot management). The Print Services pillar includes a dedicated Document Management sub-product offering OCR-based paper digitization. Services are delivered by hundreds of in-house experts and supported by the proprietary APEX learning management system.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Full suite of managed IT services covering IT infrastructure management, network operations, help desk support, cloud solutions, and 24/7 monitoring to keep business systems running efficiently. Designed for mid-market and enterprise organizations seeking outsourced IT operations.
- Cybersecurity Managed cybersecurity services including network monitoring, firewall management, endpoint protection, threat detection, incident response, and vulnerability assessments to proactively defend against evolving cyber threats. Includes next-generation antivirus with machine learning and behavioral analysis.
- Managed Print Services End-to-end managed print and document solutions covering equipment procurement, supply management, maintenance, fleet monitoring, and optimization of office printing to reduce costs and improve efficiency.
- Marketing Managed marketing services encompassing demand generation, brand management, content marketing, digital campaigns, HubSpot platform management, and omnichannel marketing strategy execution.
- AI Consulting Technology consulting practice helping businesses identify, implement, and scale AI and automation solutions including chatbots, process automation, and AI-driven decision support.
- IT Consulting (Virtual CIO) Strategic IT planning and advisory services including Virtual CIO (vCIO) engagements to guide technology decision-making, align IT with business objectives, and manage overall technology roadmaps.
- Document Management Digital document management system that captures, stores, organizes, and retrieves digital files via the cloud, including paper document digitization via OCR and metadata indexing for searchable access.
- Business Process Automation (BPA) Managed BPA services using software bots to automate repetitive, rule-based business processes such as data entry, document routing, invoice processing, and approval workflows, freeing staff for higher-value work.
- Digital Transformation Consulting End-to-end digital transformation consulting covering process automation, document management, ERP modernization, low-code development, and change management to modernize business operations.
- Impact Online Store Direct online sales of printers and print supplies through store.impactmybiz.com, powered by the Shopify e-commerce platform, supporting customers of Impact's managed print services practice.
Quantifiable outcome
- 14,000+ clients served across multiple industries and locations
- +4 more outcomes
Companies that use Impact Networking
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
Impact Networking technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature7 records
Impact Networking partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Safer FoundationminorImpact Networking partners with the Safer Foundation, an organization that helps people with arrest or conviction records achieve their true potential. Impact provides these individuals with job shadowing, coaching, and career opportunities to help them build productive, fulfilling careers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Impact Networking competitors and assessment
Company assessmentBroad incumbents
- SHI International: Large IT solutions and services provider offering managed services, cloud, cybersecurity, and consulting. Comparable in scale and breadth to enterprise IT services but with a more global footprint.
- CDW: Large, established IT solutions provider offering managed services, hardware, and software across enterprise and mid-market. Overlaps with Impact's Managed IT and Cybersecurity offerings but operates at substantially greater scale and breadth.
- Ricoh USA: Major office technology and MPS provider that has expanded into managed IT, cybersecurity, and digital workflow services. Comparable in the bundled print + IT services offering to mid-market and enterprise clients.
- Konica Minolta Business Solutions: Global incumbent in managed print services that has expanded into managed IT, cybersecurity, and cloud services. Direct overlap with Impact's print services and increasingly its IT services portfolio.
- Insight Enterprises: Global IT solutions and managed services provider serving enterprise and mid-market clients. Comparable in managed services and cybersecurity offerings but with a much broader portfolio and global footprint.
Direct peers
- All Covered: National managed IT services provider (subsidiary of Konica Minolta) offering managed IT, cybersecurity, and consulting to mid-market clients. Comparable in service mix and target customer segment.
- ePlus Technology: IT solutions provider offering managed services, cybersecurity, cloud, and collaboration services. Comparable as a mid-market-to-enterprise IT services and solutions provider with recurring revenue.
- Connection (Connection Enterprise Solutions): IT solutions and managed services provider offering cloud, cybersecurity, and lifecycle services alongside hardware distribution. Comparable in serving mid-market and enterprise clients with bundled IT services.
- CompuCom: Large managed IT services provider offering end-user support, network management, and cloud services. Direct competitor in the managed IT and helpdesk space serving mid-market and enterprise clients.
- Marco Technologies: Midwest-based managed services provider offering managed IT, MPS, cybersecurity, and cloud services to mid-market and enterprise clients. Closely comparable in scale, geographic footprint, and bundled service model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Impact Networking social profiles
Digital presenceImpact Networking financial estimates
Financial estimateRevenue estimate
Valuation estimate
Impact Networking leadership team
Management profileNumber of profiles
Profiles2 records
Impact Networking funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Impact Networking M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Impact Networking
What does Impact Networking do?
Impact Networking is a managed services provider that bundles five core offerings — Managed IT, AI Consulting, Marketing, Cybersecurity, and Print Services — under a single-vendor model for mid-market and enterprise businesses. Services are delivered through 24 US office locations and supported by 24/7 expert teams, an in-house Impact Leadership Institute for training, and a proprietary APEX learning management system. The company also sells printers and print supplies directly through a Shopify-powered e-commerce store.
Is Impact Networking a public or private company?
Impact Networking is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Impact Networking founded?
Impact Networking was founded in 1999. It employs 501 to 1,000 people.
Where is Impact Networking based?
Impact Networking is headquartered in Chicago, United States, in the North America region.
How does Impact Networking make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are AI Consulting, marketing Services, cybersecurity Services, print & Document Services and E-commerce (Print Supplies Store).
Who are Impact Networking's main competitors?
Broad incumbents on record are SHI International, CDW, Ricoh USA, Konica Minolta Business Solutions and Insight Enterprises. Direct peers are All Covered, ePlus Technology, Connection (Connection Enterprise Solutions), CompuCom and Marco Technologies.
Does Impact Networking have an API?
No public API is recorded for Impact Networking.
What industry is Impact Networking in?
Impact Networking's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 54151 and its SIC code is 7373.