Marco Technologies
Marco Technologies is a US-based managed technology services provider delivering bundled managed IT (AmplifyIT), managed print, and managed voice services, plus hardware, security, and AV solutions, primarily to small and mid-sized businesses across 17 states with 25,000+ end users managed.
- Company typePrivate
- Founded1973
- HeadquartersSaint Cloud, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Marco Technologies does
Marco Technologies (Marco Technologies, LLC) is a privately held, US-based managed technology services provider founded in 1973 and headquartered in St. Cloud, Minnesota. The company delivers a bundled portfolio of managed services centered on three recurring revenue streams: managed IT (AmplifyIT), managed print, and managed voice, supplemented by hardware resale, professional services, physical security, audio-visual, cloud, and enterprise content management (M-Files). AmplifyIT, its proprietary managed IT platform, is architected on the NIST cybersecurity framework and the company has completed SOC 2 Type 2 examinations for both Managed IT and Managed Print Services, with NAID AAA certification for document shredding. Marco serves primarily small-to-mid-sized businesses and enterprise customers across verticals including legal, healthcare, manufacturing, education, and financial services, with named clients such as Quinlivan & Hughes, Iowa Wesleyan University, Marshfield Area Chamber of Commerce, and Heights Finance Corporation.
Marco's go-to-market combines a US-based direct sales force of 650+ certified systems engineers and technical representatives, an inside sales team, a channel partner program for resellers and agents, an e-commerce storefront for hardware, and event-driven demand generation (tabletop cybersecurity exercises, webinars). Pricing is predominantly per-seat, monthly recurring for managed IT and managed print, with the company claiming customers can reduce IT costs by up to 40% versus in-house staffing and save up to 30% on print. Marco reports 25,000+ end users managed, a 95% live call answer rate, 95% remote resolution of network issues, and a 90% customer recommendation rate.
The company has executed a sustained acquisition-driven roll-up strategy since 2018, with deals including Governor Business Solutions, Prime Office Innovations, Phillips Office Solutions, Enterprise Systems Group, Accent Business Solutions, Image Systems for Business, Wisconsin Imaging Solutions (2021), INNOVEX (2023), and Lang Company (2024), expanding geographic reach to 17 states and 48-54 locations. Marco partners deeply with Microsoft (Gold, Azure), Cisco (Gold), Dell (Gold), HPE/Aruba (Gold), HP (Premier), Sharp, Konica Minolta, Canon, Zoom (Gold), Fortinet, CrowdStrike, Arctic Wolf, KnowBe4, Red Canary, Duo Security, M-Files, and ecoprintQ, supporting cross-stack service delivery across IT, security, print, voice, and AV. The company is privately held with no disclosed parent, institutional investors, or public financials.
Marco Technologies firmographics
Firmographics- Name
- Marco Technologies
- Legal name
- Marco Technologies, LLC
- Website
- https://marconet.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Marco Technologies is a US-based managed technology services provider delivering bundled managed IT (AmplifyIT), managed print, and managed voice services, plus hardware, security, and AV solutions, primarily to small and mid-sized businesses across 17 states with 25,000+ end users managed.
- Ownership category
- akta.pro rank
Marco Technologies industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570), Services-Facilities Support Management Services (8744), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)
Keywords
Where Marco Technologies is headquartered
LocationHeadquarters
- HQ city
- Saint Cloud
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Marco Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Managed IT/Security Services: AmplifyIT managed IT services priced per user with predictable monthly costs. Includes 24/7 monitoring, help desk support, network management, security training, and risk management.
- Managed Print Services: Managed print including copier/printer equipment, maintenance, toner refills, print security, and supply management. Helps clients save up to 30% on print costs.
- Managed Voice Services: Phone system management including service, troubleshooting, monitoring, maintenance, upgrades, patches, and end-user training.
- Copiers and Printers Sales: Sales of office copiers, printers, wide format printers, production printing equipment, and office shredding services.
- Physical Security: Video surveillance systems, access control systems, and cloud-based surveillance systems.
- Audio Visual Services: Digital signage, meeting spaces, paging and sound masking, and AV support services.
- Enterprise Content Management: M-Files solution for document and content management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Per-user pricing for AmplifyIT Managed IT Services |
| Other | Monthly | Managed Print Services savings |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Marco Technologies product offering
Product offeringCore offering
Marco Technologies is a managed technology services provider that delivers Managed IT (AmplifyIT), Managed Print, and Managed Voice services on a per-user, recurring-fee model to SMB and enterprise customers. The company also sells hardware (copiers, printers, wide-format and production printers, phone systems, AV, physical security systems) and resells/implements software and cloud solutions including Microsoft 365, Azure, Cisco, and M-Files. It operates a 24/7 US-based help desk and serves as a single-vendor technology partner across IT, print, voice, and security domains.
Product overview
Marco Technologies offers a comprehensive portfolio of technology solutions organized around managed services, IT & security, and physical technology products. The core managed services umbrella includes AmplifyIT (managed IT), Managed Print Services, and Managed Voice Services, which customers can bundle together. The company provides hardware products including office copiers/printers (office, wide format, and production printing), phone systems (on-premises and cloud-based), audio visual solutions (digital signage, meeting spaces, paging), and physical security systems (video surveillance, access control). Supporting services include cybersecurity, cloud services, IT projects, enterprise content management via M-Files, technology assessments, and office shredding. This is a multi-product portfolio designed to serve as a single technology partner for businesses.
Differentiator
Problem solved
Functional benefit
Brands
- AmplifyIT: Marco's Managed IT Services brand offering comprehensive IT outsourcing including security-focused services, help desk support, network management, and desktop management.
Products and services
- Managed IT Services (AmplifyIT)
- Managed Print Services
- Managed Voice Services
- Managed Service Bundles
- Cybersecurity Services
- Networking and Infrastructure
- Cloud Services
- IT Projects and Consulting
- Technology Assessment
- Office Copiers and Printers
- Wide Format and Production Printing
- Print Management Software
- Office Shredding
- Phone Systems (On-Premises and Cloud-Based)
- Audio Visual Solutions
- Physical Security Systems
- Enterprise Content Management (M-Files)
Quantifiable outcome
- Save up to 30% on print costs with Managed Print Services
- +4 more outcomes
Companies that use Marco Technologies
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Marco Technologies technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Marco Technologies partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core.
- Arctic WolfcoreCybersecurity partnership where Arctic Wolf provides security operations services integrated with Marco's managed IT offerings. Co-host cybersecurity tabletop exercises and webinars on cyber insurance and security controls.
- M-FilescoreM-Files is offered as Marco's Enterprise Content Management solution. Partnership includes co-hosted webinars on AI-powered knowledge work efficiency and M-Files Aino assistant integration with Microsoft Copilot.
- ecoprintQcorePartnership for secure print solutions and print management software. Co-hosted webinar on secure print solutions covering print lifecycle and print security best practices.
- Barracuda NetworkscoreCybersecurity partnership covering email protection and network security. Co-hosted webinar on the human factor in cybersecurity addressing BEC and ransomware attacks.
- CrowdStrikecoreCrowdStrike endpoint protection and threat intelligence integrated into Marco's security offerings.
- MicrosoftcoreMicrosoft Gold Partner with Azure Partner designation. Provides Microsoft 365, Azure, and related Microsoft solutions. Partnership supports Windows migration services and Copilot integration.
- CiscocoreCisco 360Partners Preferred Partner for Collaboration and Services. Cisco Gold Designated Partner. Partnership includes co-hosted webinars on Cisco Enterprise Agreements and licensing optimization.
- HPE (Hewlett Packard Enterprise)coreHPE Gold Partner and Aruba Networking partner providing enterprise hardware and networking solutions.
- HPcoreHP Partner First Managed Print Premier partner. Major imaging and printing technology provider.
- SharpcoreSharp imaging products partner for copiers and printers.
- Konica MinoltacoreKonica Minolta imaging products partner for business solutions.
- CanoncoreCanon authorized dealer for imaging and printing solutions.
- Dell TechnologiescoreDell Gold Partner providing hardware and infrastructure solutions.
- ZoomcoreZoom Gold Strategic Partner and Registered Partner for collaboration and video conferencing solutions.
- CrestroncoreAudio visual technology partner for digital signage, meeting spaces, and AV integration.
- FortinetcoreFortinet security solutions partner for network security and firewall services.
- Red CanarycoreManaged detection and response partner for cybersecurity services.
- KnowBe4coreSecurity awareness training partner for cybersecurity workforce training.
- Duo SecuritycoreMulti-factor authentication partner for identity verification and security.
- VMwarecoreVMware enterprise partner for virtualization and cloud infrastructure solutions.
Scale indicators6 records
Recent moves10 records
Expansion highlights6 records
Marco Technologies competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a mid-market MSP providing managed IT, managed security, cloud, and unified communications to SMB and enterprise customers, with a comparable regional-to-national growth profile and acquisition strategy.
- Sharp Electronics Business Solutions: Sharp is a direct competitor in managed print, copier/printer hardware, and increasingly managed IT/voice services, serving SMB and mid-market customers with a comparable dealer-partner model.
- Canon U.S.A. Canon's U.S. business imaging division competes directly with Marco in copiers/printers and managed print services, with growing presence in document management and workflow solutions targeting similar mid-market segments.
- Dataprise: Dataprise is a U.S. managed IT services provider offering managed IT, cybersecurity, cloud, and unified communications for mid-market and enterprise clients — a closely comparable MSP to Marco's AmplifyIT offering with similar customer profiles.
- Konica Minolta Business Solutions U.S.A. Konica Minolta's U.S. business division is one of the largest direct competitors to Marco, offering managed print services, document management, IT services, and managed voice through a similar dealer/integrator model with comparable hardware partnerships.
- Ricoh USA: Ricoh USA is a leading provider of managed print, managed IT, managed cloud, and workplace collaboration services in the U.S., directly competing with Marco's core bundle of MPS + managed IT + voice for mid-market and enterprise customers.
- Xerox (XBS): Xerox's U.S. business solutions division sells managed print services, document workflow, and IT services to mid-market and enterprise customers with a similar bundled services approach and acquisition-driven growth history.
Broad incumbents
- Connection (Connection Enterprise Solutions): Connection is a publicly traded IT solutions provider with comparable scale and go-to-market motion to Marco, offering managed services, hardware, software, and cloud solutions to mid-market and enterprise customers across the U.S.
- CDW Corporation: CDW is a much larger, publicly traded broad-line IT solutions provider offering managed services, hardware, software, and security across SMB, mid-market, and enterprise — overlapping with Marco's full stack but at significantly greater scale and breadth.
- Insight Enterprises: Insight is a global broad-line IT solutions and services provider competing with Marco in managed services, hardware procurement, and cloud solutions for mid-market and enterprise buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Marco Technologies social profiles
Digital presenceMarco Technologies compliance and trust
Trust signalCompliance3 records
Marco Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Marco Technologies leadership team
Management profileNumber of profiles
Profiles3 records
Marco Technologies subsidiaries and ownership
Company hierarchySubsidiaries3 records
Marco Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Marco Technologies M&A and investment
M&A and investmentM&A9 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Marco Technologies
What does Marco Technologies do?
Marco Technologies is a managed technology services provider that delivers Managed IT (AmplifyIT), Managed Print, and Managed Voice services on a per-user, recurring-fee model to SMB and enterprise customers. The company also sells hardware (copiers, printers, wide-format and production printers, phone systems, AV, physical security systems) and resells/implements software and cloud solutions including Microsoft 365, Azure, Cisco, and M-Files. It operates a 24/7 US-based help desk and serves as a single-vendor technology partner across IT, print, voice, and security domains.
Is Marco Technologies a public or private company?
Marco Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Marco Technologies founded?
Marco Technologies was founded in 1973. It employs 1,001 to 5,000 people.
Where is Marco Technologies based?
Marco Technologies is headquartered in Saint Cloud, United States, in the North America region.
How does Marco Technologies make money?
Seven revenue lines are on record. Managed IT/Security Services are the primary driver. The others are managed Print Services, managed Voice Services, copiers and Printers Sales, physical Security, audio Visual Services and enterprise Content Management.
Who are Marco Technologies's main competitors?
Direct peers on record are Ntiva, Sharp Electronics Business Solutions, Canon U.S.A., Dataprise, Konica Minolta Business Solutions U.S.A., Ricoh USA and Xerox (XBS). Broad incumbents are Connection (Connection Enterprise Solutions), CDW Corporation and Insight Enterprises.
Does Marco Technologies have an API?
No public API is recorded for Marco Technologies.
What industry is Marco Technologies in?
Marco Technologies's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services, with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 5415 and its SIC code is 7370.