My Travel Mate

Hospitality Ticketing Softwaremy-travelmate.com

My Travel Mate is a Paris-based ticketing service founded in 2013 that provides tools for hotel receptionists and concierges to issue and manage tickets on behalf of guests.

Company typePrivate
Founded2013
HeadquartersParis, France
Headcount11–50
GTM typeB2B
OfferingSoftware

My Travel Mate firmographics

Firmographics

Name: My Travel Mate
Website: https://my-travelmate.com
Company type: Private
Founded year: 2013
Headcount range: 11–50 employees
Short description: My Travel Mate is a Paris-based ticketing service founded in 2013 that provides tools for hotel receptionists and concierges to issue and manage tickets on behalf of guests.
Ownership category
akta.pro rank

My Travel Mate industry classification

Industry

Product category: Hospitality Ticketing Software
NAICS: Other Travel Arrangement and Reservation Services (56159), Tour Operators (56152)
SIC: Transportation Services (4700)
akta.pro primary industry: Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD)
akta.pro secondary industries: Luxury Travel Agencies (THAKAFAA), Group Air, Ticketing & Travel Operations (Manifests, Rebooking, 24/7 Support) (THAHANAF)

Keywords

Hotel ticketing service
Concierge booking platform
Hospitality ticketing software
Hotel front desk tools
Travel activity booking

Where My Travel Mate is headquartered

Location

Headquarters

HQ city: Paris
HQ country: France
HQ region: Europe

Markets served

My Travel Mate business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales

My Travel Mate product offering

Product offering

Core offering

My Travel Mate is a ticketing service designed for hotel receptionists and concierges, enabling hotel front-desk staff to book and sell tickets, tours, and activities to guests. The company operates as a specialized B2B platform serving the hospitality industry.

Differentiator

Problem solved

Functional benefit

Products and services

My Travel Mate Ticketing Platform A ticketing service and platform built specifically for hotel receptionists and concierges to book tickets, tours, and activities for hotel guests.

Companies that use My Travel Mate

Customer profile

Ideal customer profiles1 record

My Travel Mate technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

My Travel Mate competitors and assessment

Company assessment

Direct peers

ALICE (Actabl): Hotel operations platform (now part of Actabl) that provides front-desk and concierge software, including ticketing and guest request workflows — directly comparable to My Travel Mate's hotel-receptionist focus.
Optii Solutions: Hotel service-optimization platform with concierge and guest-experience features; competes for the same hotel front-desk workflow budget that My Travel Mate targets.
Monscierge: Hotel concierge and guest-engagement platform providing digital concierge tools for reception staff — a near-direct functional equivalent to My Travel Mate.
Hotelkit: Hotel operations and internal communication platform used by front-office and concierge teams across European properties — comparable B2B SaaS play in the hotel operations stack.
Whistle: Messaging and concierge platform originally built for hotel staff to coordinate guest requests, including ticketing and reservations — closely overlaps My Travel Mate's receptionist-centric workflow.

Broad incumbents

SAP Concur: Enterprise travel and expense platform offering corporate booking tools; adjacent to My Travel Mate's online booking tool positioning but oriented to corporate buyers rather than hotel concierges.
TravelPerk: Modern corporate travel booking platform offering online booking tools to business travelers; overlaps My Travel Mate's booking-tool DNA at the corporate rather than hospitality layer.
CWT: Global corporate travel management company with agent-assisted and online booking capabilities; competes for the same travel-booking-tool budgets at the corporate/hospitality intersection.
Viator (Tripadvisor): Largest experiences and tours marketplace; relevant as both a supplier of tickets concierges book through My Travel Mate and as a potential disintermediator offering guest-direct booking.
GetYourGuide: Major tours and attractions platform with B2B partner program for hotels and concierges; competes for the same supplier relationships and guest-ticket flow that My Travel Mate intermediates.

Market position

Customer concentration

My Travel Mate financial estimates

Financial estimate

Revenue estimate

Valuation estimate

My Travel Mate leadership team

Management profile

Number of profiles

Profiles1 record

My Travel Mate funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

My Travel Mate M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Travel Mate

What does My Travel Mate do?

When was My Travel Mate founded?

My Travel Mate was founded in 2013. It employs 11 to 50 people.

Where is My Travel Mate based?

My Travel Mate is headquartered in Paris, France, in the Europe region.

Who are My Travel Mate's main competitors?

Direct peers on record are ALICE (Actabl), Optii Solutions, Monscierge, Hotelkit and Whistle. Broad incumbents are SAP Concur, TravelPerk, CWT, Viator (Tripadvisor) and GetYourGuide.

Does My Travel Mate have an API?

No public API is recorded for My Travel Mate.

What industry is My Travel Mate in?

My Travel Mate's product category is Hospitality Ticketing Software. Its primary akta.pro industry code is THALAGAD, Online Booking Tools (OBT) & Corporate Booking UX, with a secondary code of THAKAFAA, Luxury Travel Agencies. Its NAICS code is 56159 and its SIC code is 4700.