TriCore Reference Laboratories
TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory in Albuquerque, New Mexico providing over 2,900 diagnostic tests to healthcare providers, hospitals, and patients statewide through 40+ patient care centers, an emerging direct-to-consumer channel, and a research services division.
- Company typePrivate
- Founded1998
- HeadquartersAlbuquerque, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What TriCore Reference Laboratories does
TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory founded in 1998 and headquartered in Albuquerque, New Mexico. It is co-sponsored by Presbyterian Healthcare Services and the University of New Mexico Health Sciences Center, which provides it with structural embeddedness in the two largest healthcare systems in the state. The company provides over 2,900 full-service laboratory tests across clinical chemistry, hematology, molecular diagnostics, microbiology, immunology, flow cytometry, cytogenetics, cytology, and histology, processing approximately 15,000 samples per day from a network of 40+ patient care centers statewide plus embedded hospital lab management contracts at Presbyterian, UNM, Lovelace, and New Mexico Cancer Center.
TriCore operates three integrated digital channels: TriCore Direct+, a provider portal powered by Rhodes Group for ordering tests and accessing results; MyTriCore, a patient portal powered by Luminate Health that now supports direct-to-consumer ordering of 30+ lab panels launched December 2024; and an InstaMed-hosted billing portal. The TriCore Research Institute (TRI) operates as a separate business unit under the same brand, providing device trial support (510(k), PMA, de novo pathways), central laboratory services for biopharma and CRO sponsors, and a biorepository with IRB-compliant prospective and banked specimen collections — collectively managing 175+ collection studies and 100+ device and clinical trials per year.
The revenue model is predominantly B2B transaction-based clinical testing billed to providers, hospitals, and health plans, supplemented by enterprise contracts for hospital lab management and pathology consult services, professional-services revenue from TRI research clients, and an emerging consumer-pay DTC line via MyTriCore. Accreditations include CAP LAP, ISO 15189, ASHI, CLIA, California state licensure, and HIPAA/NIST/HiTrust security compliance. Operating scope is single-state (New Mexico), with capacity-sharing extension into the Atalan clinical network as the primary external reach mechanism.
TriCore Reference Laboratories firmographics
Firmographics- Name
- TriCore Reference Laboratories
- Legal name
- TriCore Reference Laboratories
- Website
- https://tricore.org
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory in Albuquerque, New Mexico providing over 2,900 diagnostic tests to healthcare providers, hospitals, and patients statewide through 40+ patient care centers, an emerging direct-to-consumer channel, and a research services division.
- Ownership category
- akta.pro rank
TriCore Reference Laboratories industry classification
Industry- Product category
- Clinical Reference Laboratory / Diagnostic Laboratory Services
- NAICS
- Medical Laboratories (621511)
- SIC
- Services-Medical Laboratories (8071)
- akta.pro primary industry
- Reference & Esoteric Testing Laboratories (HLAFAMAJ)
- akta.pro secondary industries
- Clinical Research & Trial Central Laboratories (HLAFAMAL), Central Laboratory Services (Core Lab Operations) (HLAGAEAA), Clinical Chemistry & Immunoassay Laboratories (HLAFAMAB), Microbiology & Infectious Disease Testing Laboratories (HLAFAMAD)
Keywords
Where TriCore Reference Laboratories is headquartered
LocationHeadquarters
- HQ city
- Albuquerque
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TriCore Reference Laboratories business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- Clinical Laboratory Testing Services: Provides over 2,900 full-service laboratory tests to healthcare professionals and their patients. Revenue generated through billing healthcare providers, hospitals, and health plans for laboratory testing services performed.
- Direct-to-Consumer Testing (MyTriCore): Direct-to-consumer testing service launched December 2024, allowing consumers to purchase lab tests online for personal wellness management without a provider order.
- Research and Clinical Trial Services: TriCore Research Institute provides central laboratory services, device trials support, and biorepository services to clinical research organizations, pharmaceutical companies, and in vitro diagnostic sponsors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Direct-to-consumer lab testing without provider order |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
TriCore Reference Laboratories product offering
Product offeringCore offering
TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory providing over 2,900 full-service laboratory tests to healthcare providers, hospitals, and patients across New Mexico. Services span clinical chemistry, hematology, immunology, molecular diagnostics, microbiology, cytogenetics, flow cytometry, cytology, and histology, delivered through 40+ patient care centers, a Core Laboratory in Albuquerque, embedded hospital lab management, and a research division (TriCore Research Institute) supporting device trials, central lab services, and biorepository operations. Digital portals for providers (TriCore Direct+) and patients (MyTriCore), plus direct-to-consumer lab ordering, complement the core testing service.
Product overview
TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory offering a unified platform of laboratory testing services to healthcare professionals and patients across New Mexico. The core product is laboratory testing services comprising over 2,900 tests, delivered through a network of over 40 patient care centers, a central reference laboratory, and hospital-affiliated labs. This core is extended by three patient- and provider-facing digital portals: MyTriCore (patient portal powered by Luminate Health) for viewing results and managing direct-to-consumer test orders; TriCore Direct+ (provider portal powered by Rhodes Group) for ordering tests and accessing results; and the billing portal (via InstaMed) for online payments. TriCore Research Institute (TRI) operates as a distinct research division under the same brand, encompassing three business lines — Device Trials, Central Laboratory Services, and Biorepository — that serve biopharma sponsors, CROs, and diagnostic companies. TRI's services leverage TriCore's accredited laboratory infrastructure but are structured as a separate operational unit with its own staff, processes, and client-facing teams.
Differentiator
Problem solved
Functional benefit
Brands
- MyTriCore: Direct-to-consumer testing service allowing New Mexicans to order and purchase lab tests online for personal wellness management.
- TriCore Research Institute (TRI)
Products and services
- Laboratory Testing Services Full-service clinical reference laboratory offering over 2,900 state-of-the-art laboratory tests across chemistry, hematology, immunology, molecular diagnostics, cytogenetics, flow cytometry, microbiology, urinalysis, and anatomic pathology for healthcare professionals and patients across New Mexico.
- MyTriCore (Patient Portal & Direct-to-Consumer Testing) Patient-facing portal (powered by Luminate Health) providing patients 18+ with secure, 24/7 access to lab results, health trend graphs, and educational materials. Includes a direct-to-consumer offering enabling individuals to order and purchase over 30 curated lab panels online (wellness, allergy, vitamin deficiency, thyroid screenings) and visit a TriCore Patient Care Center for specimen collection.
- TriCore Direct+ Provider Portal Provider-facing web portal powered by Rhodes Group that enables healthcare providers to order laboratory tests and access test results and related Electronic Health Information; access requires a unique User ID assigned by TriCore or Rhodes Group.
- Point-of-Care Testing Services On-site diagnostic testing services performed near the patient (at the bedside or during a visit), providing rapid results for immediate treatment decisions. Includes support for portable POCT devices suitable for hospitals, clinics, and remote settings.
- Lab Management Services Hospital laboratory management and oversight services, including directing hospital-affiliated labs, providing medical director expertise, and coordinating with TriCore's network of specialized laboratories.
- Pathology Consult Consultation services provided by TriCore's network of MD pathologists and PhD scientists across all clinical and anatomic pathology disciplines, including cytology, histology, dermatopathology, and immunochemistry.
- TriCore Research Institute (TRI) — Device Trials In-vitro diagnostic device trial services within TriCore Research Institute, supporting sponsors across 510(k), premarket approval (PMA), and de novo FDA submission pathways. Services include investigational and reference testing, subject recruitment, IRB submission, data management, and specimen storage.
- TriCore Research Institute (TRI) — Central Laboratory Services Clinical research laboratory testing services within TRI providing access to TriCore's CLIA-certified, CAP LAP, and ISO 15189 accredited Core Laboratory for biopharma and CRO studies. Offers a comprehensive test menu, specimen collection kit production and mailing, customizable report formats (Excel, PDF, CSV), and lab manuals.
- TriCore Research Institute (TRI) — Biorepository Specimen procurement and banking service within TRI offering prospective consented collections and banked deidentified specimens (blood, serum, plasma, urine, stool, tissue, microbiological isolates) with associated limited datasets. Specimens are stored in temperature-controlled, 24/7 monitored units.
Quantifiable outcome
- Processes 15,000 samples per day from patients with diverse geographic regions and backgrounds
- +2 more outcomes
Companies that use TriCore Reference Laboratories
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
TriCore Reference Laboratories technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
TriCore Reference Laboratories partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, minor and flagship.
- MedSpeedcoreMedSpeed is a leading provider of same-day logistics services to the healthcare industry. They optimize specimen delivery for TriCore and have been partners since 2016. The seven-year contract renewal (2025) builds on this relationship with MedSpeed providing analytics and technology to drive continuous system-wide efficiency improvements and ensure timely, high-quality specimen transport.
- AtalancoreAtalan is a technology-enabled clinical partnership providing doctors and medical centers access to clinical laboratories. TriCore was added to Atalan's network of foremost clinical laboratories to provide greater access to laboratory medicine for Atalan's network while sharing capacity. This partnership expands TriCore's reach through Atalan's technology-enabled clinical network.
- COPAN DiagnosticscoreStrategic alliance announced in 2016 with implementation of WASPLab and digital microbiology technology. COPAN's WASPLab enhances TriCore's state-of-the-art laboratory capabilities for providing valuable health information.
- RocheminorRoche is one of the in-vitro diagnostic company partnerships established when TriCore Research Institute was founded in 2015, connecting New Mexico communities to better health information.
- Life Technologies (Thermo Fisher Scientific)minorLife Technologies (now part of Thermo Fisher Scientific) is one of the in-vitro diagnostic company partnerships established when TriCore Research Institute was founded in 2015.
- BD (Becton Dickinson)minorBD is one of the in-vitro diagnostic company partnerships established when TriCore Research Institute was founded in 2015, connecting New Mexico communities to better health information.
- bioMérieuxminorbioMérieux is one of the in-vitro diagnostic company partnerships established when TriCore Research Institute was founded in 2015, connecting New Mexico communities to better health information.
- DNA ElectronicsminorDNA Electronics is one of the in-vitro diagnostic company partnerships established when TriCore Research Institute was founded in 2015, connecting New Mexico communities to better health information.
- Rhodes Group, Inc.coreRhodes Group operates the TriCore Direct+ Provider Portal under contract with TriCore. Rhodes Group provides the technology platform that enables healthcare providers to order laboratory tests and access Electronic Health Information. The portal operators are parties or intended third-party beneficiaries of the provider portal agreement.
- Presbyterian Healthcare ServicesflagshipPresbyterian Healthcare Services is a co-sponsor of TriCore Reference Laboratories. As one of the founding partners alongside UNM Health Sciences Center, Presbyterian established TriCore in 1998 as an independent, not-for-profit clinical laboratory.
- University of New Mexico Health Sciences CenterflagshipUNM Health Sciences Center is a co-sponsor of TriCore Reference Laboratories. As one of the founding partners alongside Presbyterian Healthcare Services, UNM HSC established TriCore in 1998 as an independent, not-for-profit clinical laboratory.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
TriCore Reference Laboratories competitors and assessment
Company assessmentBroad incumbents
- Quest Diagnostics: Quest Diagnostics is the largest U.S. clinical reference laboratory offering a full-service test menu, patient service centers, and provider portals. Comparable to TriCore in core reference testing capabilities, but operates at national scale with vastly larger test volume, broader geographic reach, and a public-company capital base.
- Laboratory Corporation of America (Labcorp): Labcorp is one of the two dominant U.S. clinical reference labs with a comparable full-service test menu, patient service center network, and provider portal. Like Quest, it competes broadly with TriCore in clinical chemistry, molecular, and anatomic pathology, but at national/international scale with significantly more automation and test development capacity.
- Sonic Healthcare: Sonic Healthcare is a global medical diagnostics provider with reference lab operations in the U.S. (via Sonic Healthcare USA and affiliated labs). Comparable to TriCore in core clinical lab services, but operates across multiple countries and has materially larger test volume and revenue.
Direct peers
- ARUP Laboratories: ARUP is a nonprofit clinical reference laboratory affiliated with the University of Utah that specializes in esoteric testing and serves as a regional reference lab for health systems. Highly comparable to TriCore in nonprofit status, university health system affiliation, esoteric test menu, and reference lab model, but with broader geographic reach across the Mountain West.
- Mayo Clinic Laboratories: Mayo Clinic Laboratories is the reference lab arm of Mayo Clinic, offering an extensive esoteric and specialty test menu to providers nationally. Directly comparable to TriCore in academic medical center sponsorship, esoteric reference testing focus, and clinical consultation services, but with the Mayo Clinic brand drawing referrals from across the U.S.
- PathGroup: PathGroup is a physician-led, full-service pathology and clinical lab provider serving hospitals and physicians across the Southeast and beyond. Comparable to TriCore in the breadth of anatomic and clinical pathology services, hospital lab management offerings, and provider portal access model.
- Eurofins Viracor BioPharma: Eurofins Viracor (formerly Viracor) is a specialty clinical and bioanalytical lab supporting pharmaceutical and CRO-sponsored clinical trials with central lab services. Directly comparable to TriCore Research Institute's central laboratory and device trial business, serving biopharma and CRO sponsors with esoteric and specialty testing.
- BioReference Health (formerly BioReference Laboratories): BioReference is a clinical reference laboratory offering a comprehensive menu of esoteric and routine testing, with a strong focus on specialty testing (oncology, women's health, urology). Comparable to TriCore's full-service test menu and provider services model, with national reach across multiple specialties.
Others
- Rhodes Group: Rhodes Group operates the TriCore Direct+ Provider Portal under contract and is a clinical informatics partner to TriCore. Comparable as an enabling technology vendor rather than a competitor, but is deeply integrated into TriCore's provider ordering and results workflow and built the public-facing infectious disease dashboards.
Emerging players
- Atalan: Atalan is a technology-enabled clinical partnership network connecting doctors and medical centers with clinical laboratories, with TriCore added as a partner laboratory in 2023. Comparable as a channel partner that helps extend TriCore's reach to Atalan's network of providers and patients without geographic expansion by TriCore itself.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TriCore Reference Laboratories social profiles
Digital presenceTriCore Reference Laboratories compliance and trust
Trust signalCompliance8 records
TriCore Reference Laboratories financial estimates
Financial estimateRevenue estimate
Valuation estimate
TriCore Reference Laboratories leadership team
Management profileNumber of profiles
Profiles8 records
TriCore Reference Laboratories funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TriCore Reference Laboratories M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TriCore Reference Laboratories
What does TriCore Reference Laboratories do?
TriCore Reference Laboratories is an independent, not-for-profit clinical reference laboratory providing over 2,900 full-service laboratory tests to healthcare providers, hospitals, and patients across New Mexico. Services span clinical chemistry, hematology, immunology, molecular diagnostics, microbiology, cytogenetics, flow cytometry, cytology, and histology, delivered through 40+ patient care centers, a Core Laboratory in Albuquerque, embedded hospital lab management, and a research division (TriCore Research Institute) supporting device trials, central lab services, and biorepository operations. Digital portals for providers (TriCore Direct+) and patients (MyTriCore), plus direct-to-consumer lab ordering, complement the core testing service.
Is TriCore Reference Laboratories a public or private company?
TriCore Reference Laboratories is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was TriCore Reference Laboratories founded?
TriCore Reference Laboratories was founded in 1998. It employs 1,001 to 5,000 people.
Where is TriCore Reference Laboratories based?
TriCore Reference Laboratories is headquartered in Albuquerque, United States, in the North America region.
How does TriCore Reference Laboratories make money?
Three revenue lines are on record. Clinical Laboratory Testing Services are the primary driver. The others are direct-to-Consumer Testing (MyTriCore) and research and Clinical Trial Services.
Who are TriCore Reference Laboratories's main competitors?
Broad incumbents on record are Quest Diagnostics, Laboratory Corporation of America (Labcorp) and Sonic Healthcare. Direct peers are ARUP Laboratories, Mayo Clinic Laboratories, PathGroup, Eurofins Viracor BioPharma and BioReference Health (formerly BioReference Laboratories). Rhodes Group is listed as an others. Atalan is listed as an emerging player.
Does TriCore Reference Laboratories have an API?
No public API is recorded for TriCore Reference Laboratories.
What industry is TriCore Reference Laboratories in?
TriCore Reference Laboratories's product category is Clinical Reference Laboratory / Diagnostic Laboratory Services. Its primary akta.pro industry code is HLAFAMAJ, Reference & Esoteric Testing Laboratories, with a secondary code of HLAFAMAL, Clinical Research & Trial Central Laboratories. Its NAICS code is 621511 and its SIC code is 8071.