New Hampshire Department of Safety

What New Hampshire Department of Safety does

The New Hampshire Department of Safety is a cabinet-level state government agency, established by the New Hampshire General Court in 1961 and headquartered at 33 Hazen Drive in Concord. It is one of the largest agencies in New Hampshire state government, employing more than 1,500 full-time, part-time, non-classified, and seasonal personnel in both uniformed and civilian roles. The Department delivers public safety services to all New Hampshire residents and visitors through seven core divisions—Administration; Emergency Services and Communications (911); Motor Vehicles; State Police; Fire Safety (Office of the State Fire Marshal); Fire Standards and Training & Emergency Medical Services; and Homeland Security and Emergency Management—supplemented by the Bureau of Hearings, Office of Highway Safety, Legal Unit, and Media Relations Office.

Operationally, the Department combines law enforcement, regulatory, and emergency-response functions. Its core technical infrastructure includes a statewide 911 system run through two public safety answering points (PSAPs) that process all emergency calls in the state, with AED registration and GIS mapping; a State Police Forensic Laboratory (consolidated in 2004 from transferred DOC/DHHS labs and the State Toxicologist); criminal records management; and the NH Drug Monitoring Initiative (DMI), a data program integrating public health, law enforcement, and EMS sources to track overdose trends through monthly situational-awareness products. The DMV handles driver licensing, vehicle and boat registration, titling, inspections, and rider training. There is no public or partner-facing API and no proprietary software platform documented.

As a government entity, the Department is not revenue-generating in a commercial sense. It is funded primarily through state budget appropriations from the New Hampshire General Court, supplemented by federal grant administration (Homeland Security Grant Program, Nonprofit Security Grant Program with awards up to $200,000 per nonprofit location) and a modest set of transaction-based administrative fees (e.g., a $1,500 Motor Vehicle Industry Board complaint filing fee, records and hearing charges). Most services are taxpayer-funded and free to end users. Its "customers" are statutorily defined constituents—all NH residents and visitors—plus downstream local/county first-responder agencies and eligible high-risk nonprofits that receive grant pass-through funding.

Name

New Hampshire Department of Safety

Legal name

New Hampshire Department of Safety

Website

https://dos.nh.gov

Company type

Public

Founded year

1961

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

New Hampshire's cabinet-level public safety agency, established 1961 and based in Concord, delivering law enforcement, 911 communications, motor vehicle services, fire safety, EMS, and emergency management to all state residents and visitors through seven divisions and 1,500+ employees.

Ownership category

akta.pro rank

Product category

Government Public Safety Services

NAICS

Police Protection (922120), Fire Protection (92216), Justice, Public Order, and Safety Activities (922)

akta.pro primary industry

State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight) (BPAIABAG)

akta.pro secondary industry

Fire Prevention, Inspection & Code Enforcement (Life Safety) (BPAIAGAL)

Keywords

• Public safety services
• Law enforcement
• Emergency communications
• Motor vehicle services
• Emergency management

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Appropriations: Primary funding through state government budget appropriations from New Hampshire General Court
2. Administrative Fees: Fee-based services including $1,500 filing fee for Motor Vehicle Industry Board complaints, various record request fees, and hearing-related charges
3. Grant Administration: Federal grants administered including Homeland Security Grant Program and Nonprofit Security Grant Program with maximum award of $200,000 per nonprofit location

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

The New Hampshire Department of Safety is a state government agency that provides statewide public safety services through seven divisions: Administration, Motor Vehicles, State Police, Homeland Security and Emergency Management, Emergency Services and Communications, Fire Standards and Training & EMS, and Fire Safety. Services include law enforcement, 911 emergency communications statewide, driver licensing and vehicle registration, fire investigations, emergency medical services training, and disaster preparedness.

Product overview

The New Hampshire Department of Safety is a government agency comprised of seven core divisions plus additional bureaus and programs. The main divisions are: Administration, Emergency Services and Communications (911), Motor Vehicles, State Police, Fire Safety, Fire Standards and Training & Emergency Medical Services, and Homeland Security and Emergency Management. Supporting units include the Bureau of Hearings, Office of Highway Safety, and Media Relations Office. The department also operates grant programs (Homeland Security, Nonprofit Security, Granite Shield & Northern Shield), the NH Drug Monitoring Initiative for tracking drug trends, and the No Safe Experience fentanyl awareness campaign. Services span law enforcement, emergency communications, driver licensing, vehicle registration, fire safety, emergency management, and public safety hearings.

Differentiator

Problem solved

Functional benefit

Brands

• NH Drug Monitoring Initiative (DMI): A holistic strategy to provide awareness and combat drug distribution and misuse through data from various sources including Public Health, Law Enforcement, and EMS.
• No Safe Experience

Products and services

• Division of Motor Vehicles (DMV) Provides driver education, licensing, vehicle and boat registration, titles, inspections, emissions testing, and motorcycle rider training services for New Hampshire residents.
• Division of State Police Provides statewide law enforcement services through uniformed patrol, criminal records processing, forensic laboratory, and various investigative units including Marine Patrol for boater education and law enforcement on state waterways.
• Division of Emergency Services and Communications (911) Operates two public safety answering points (PSAPs) processing all 911 calls in New Hampshire; handles automated external defibrillator (AED) registration, communications maintenance, and GIS mapping.
• Division of Fire Safety (Office of the State Fire Marshal) Handles fire investigations, building safety and construction oversight, tramway and amusement ride safety, and fireworks operator and retail store licensing.
• Division of Fire Standards and Training & Emergency Medical Services Contains the Bureau of Fire Training & Administration including the New Hampshire Fire Academy; provides training and licensing for emergency medical services providers.
• Division of Homeland Security and Emergency Management Oversees emergency planning, State Emergency Operations Plan, hazard mitigation, radiological preparedness, school safety, and the See Something, Say Something campaign.
• Division of Administration Oversees accounting, purchasing, budget control, personnel management, property, contracts, grants management, and the Road Toll Bureau.
• Bureau of Hearings Comprised of Administrative Hearings, Criminal Prosecution, Litigation, and the Motor Vehicle Industry Board; conducts fair and impartial hearings for Department of Safety matters including license suspensions and habitual offender cases.
• NH Drug Monitoring Initiative (DMI) A holistic data strategy to combat drug distribution and misuse; obtains data from public health, law enforcement, and EMS sources to track drug overdose trends and provide situational awareness through monthly products and reports.
• Homeland Security Grant Program Federal DHS/FEMA anti-terrorism grant assisting first responders with training, exercises, and equipment for prevention, protection, response, and recovery missions.
• Nonprofit Security Grant Program (NSGP) DHS/FEMA program providing support for target hardening and physical security enhancements for nonprofit organizations at high risk of terrorist attacks; awards limited to $200,000 per physical location, up to 3 applications per organization.

Quantifiable outcome

• Mental health calls comprise up to 20 percent of police incidents
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• The ATOM GroupminorOthers · 6 April 2026Cybersecurity defense services company. Former CISO Ken Weeks departed Department of Safety for role as national security adviser with The ATOM Group.
• U.S. Drug Enforcement Administration (DEA)coreStrategic or Co-development Partner · 17 April 2019Ongoing partnership with DEA through National Academy training and enforcement coordination. Commissioner Quinn is graduate of DEA's Unit Commander's Academy. DEA collaboration on drug enforcement including fentanyl awareness (No Safe Experience campaign) and One Pill Can Kill initiative.
• FBI National AcademycoreStrategic or Co-development PartnerFBI National Academy located in Quantico, Virginia provides executive law enforcement training. Both Commissioner Quinn and Assistant Commissioner Edwards are graduates. Training partnership for leadership development of New Hampshire law enforcement.
• American Addiction CentersminorStrategic or Co-development PartnerPartnership for educational resources on learning signs of illicit drug use, linked from No Safe Experience fentanyl awareness campaign website.
• Harvard University Kennedy Business SchoolminorStrategic or Co-development PartnerAssistant Commissioner Eddie Edwards graduated from Harvard Kennedy Business School of Management of Regulatory and Enforcement Agencies.
• ACT (College Testing Operation)minorOthersNew CISO Pamela McLeod joins from ACT where she served as director of cybersecurity. Prior to ACT, she worked as CISO for Concord School District.
• NH Coalition Against Domestic and Sexual ViolenceminorStrategic or Co-development PartnerCommissioner Quinn inducted into Hall of Fame in 2015. Organization focused on domestic and sexual violence prevention in New Hampshire.
• Riverbend Community Mental HealthminorStrategic or Co-development PartnerPrivate nonprofit providing specialized behavioral health services in central New Hampshire. Honored Commissioner Quinn as Champion for Mental Health in 2021.
• School DistrictscoreStrategic or Co-development PartnerNo Safe Experience campaign provides educational materials to school districts including informational rack cards, parent letters, resource sheets, and posters for 7th graders and above. Starter kits provided to schools with posters for bathrooms, classrooms, offices.

Scale indicators7 records

Recent moves15 records

Direct peers

• New York State Police: New York's state-level law-enforcement agency that sits within a broader state public-safety secretariat; comparable to NH DOS's Division of State Police in function and federally-trained leadership pipeline.
• Vermont Department of Public Safety: Vermont's statewide umbrella public-safety agency that combines Vermont State Police, fire safety, EMS, emergency management, and 911 services under a single Commissioner — structurally the closest analog to NH DOS in a neighboring New England state.
• Rhode Island Department of Public Safety: Rhode Island's Department of Public Safety houses State Police, the Attorney General's Office, fire marshal, and 911 communications — comparable in scope to NH DOS for a similarly small state.
• Maine Department of Public Safety: Maine's combined state-level public-safety department housing Maine State Police, Fire Marshal, Emergency Management, and 911/E911 services — a near-direct structural peer for a small New England state.
• Pennsylvania State Police: Pennsylvania's primary statewide law enforcement agency that also performs motor-vehicle code enforcement and forensic services — directly comparable to NH DOS's State Police division and DMV functions combined.
• Connecticut Department of Emergency Services and Public Protection: Connecticut's consolidated public-safety department combining State Police, fire and building code, 911, emergency management, and homeland security — a direct structural peer in another Northeastern state.
• Massachusetts Executive Office of Public Safety and Security: Massachusetts's cabinet-level secretariat consolidating state police, fire services, homeland security, and emergency management under a single Secretary — the largest-scale regional analog of NH DOS's centralized mandate.

Broad incumbents

• California Highway Patrol: California's statewide law-enforcement agency under the California State Transportation Agency — comparable in scale and statewide patrol mandate to the NH Division of State Police, though narrower in scope.
• FEMA: Federal Emergency Management Agency — the federal funder and program administrator for the Homeland Security and Nonprofit Security grant programs the Department passes through; the upstream counterpart to the Division of Homeland Security and Emergency Management.
• Texas Department of Public Safety: Texas's large state-level public-safety agency combining State Police, driver's licensing, emergency management, and homeland security — substantially larger than NH DOS but exercises the same consolidated mandate.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NH_DeptSafety
• YouTubeyoutube.com/channel/UCB_sBOyfAa0UwSpTjCJ78xw
• Facebookfacebook.com/NHDeptSafety
• LinkedInlinkedin.com/company/nh-dos
• Instagraminstagram.com/nhdeptofsafety

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries11 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hampshire Department of Safety