Millennia
Millennia is a U.S. healthcare technology company that provides patient payment, access, and recovery software as a subscription platform to hospitals, health systems, and physician practices across more than 1,800 facilities in 43 states.
- Company typePrivate
- Founded2012
- HeadquartersRaleigh, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Millennia does
Millennia, operating legally as Millennia Patient Services, LLC and commercially as Millennia Pay, is a U.S.-based healthcare technology company founded in 2012 and headquartered in Cary, North Carolina. The company provides patient payment, patient access, and patient recovery solutions to hospitals, health systems, and physician practices, delivered as a multi-product platform spanning a Patient Payment Platform, digital patient engagement, patient concierge services, revenue cycle analytics, and specialty-specific offerings for orthopedics, dermatology, urology, GI, ophthalmology, behavioral health, and PE-owned provider groups. Per company materials, the platform is in use across more than 1,800 facilities in 43 states, is delivered white-labeled, and is EMR-agnostic.
Millennia firmographics
Firmographics- Name
- Millennia
- Legal name
- Millennia Patient Services, LLC
- Website
- https://millenniapay.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Millennia is a U.S. healthcare technology company that provides patient payment, access, and recovery software as a subscription platform to hospitals, health systems, and physician practices across more than 1,800 facilities in 43 states.
- Ownership category
- akta.pro rank
Millennia industry classification
Industry- Product category
- Healthcare Patient Payment Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
- akta.pro secondary industry
- Healthcare Billing & Patient Payments Presentment (FSAMAJAH)
Keywords
Where Millennia is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Millennia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Patient Payment Platform Services: Platform-as-a-service model providing patient payment technology and engagement services to healthcare providers. Healthcare organizations pay for access to Millennia's patient payment platform, analytics, and concierge services to improve patient revenue collection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise healthcare payment platform with custom pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Millennia product offering
Product offeringCore offering
Millennia provides a unified, AI and machine learning-powered patient payment platform combined with live concierge support services to help healthcare providers manage and recover patient financial responsibility. The platform delivers omnichannel patient communications (email, text, mail), a white-labeled patient payment portal, self-pay tools (mobile, text-to-pay, QR-enabled statements), engagement intelligence powered by insights from over 1 billion patient interactions, and end-to-end revenue cycle management tailored to hospitals, physician practices, and private equity-backed healthcare portfolios across 43 U.S. states.
Product overview
Millennia offers a unified patient payment platform with a modular architecture combining AI-driven technology and concierge services. The core platform consists of the Patient Payment Platform and Patient Self-Pay Solution, supplemented by feature modules including Digital Patient Payment Solutions, Integrated Patient Payment Portal, Digital Patient Engagement, Patient Engagement Intelligence, Patient Concierge Services, Healthcare Revenue Cycle Analytics, and Healthcare Revenue Cycle Management Solutions. The platform serves various healthcare segments through specialty-specific solutions for Orthopedics, Dermatology, Urology, Gastroenterology, Ophthalmology, and Behavioral Health, as well as Hospital and Healthcare Portfolio Company solutions. Built on AI and machine learning using insights from over 1 billion patient interactions, the platform is EMR-agnostic and white-labeled.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Payment Platform
Quantifiable outcome
- 100-300% increase in patient self-pay revenue
- +4 more outcomes
Companies that use Millennia
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
Millennia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature7 records
Millennia partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Jellyfish HealthcoreAcquisition of Jellyfish Health, a provider of patient engagement and access software, to enhance Millennia's patient payment and engagement platform. This acquisition expanded service to over 1,200 facilities across 42 states and aimed to create a comprehensive patient experience solution.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Millennia competitors and assessment
Company assessmentDirect peers
- HealthPay24: HealthPay24 provides patient payment, estimation, and financing solutions for hospitals and health systems. It competes with Millennia in patient financial engagement and statement presentment.
- Cedar: Cedar offers an AI-powered patient payment and engagement platform for hospitals and physician groups. It is the closest direct competitor to Millennia in patient billing personalization, propensity-to-pay modeling, and omnichannel outreach.
- Phreesia: Phreesia provides patient intake, engagement, and payment automation across health systems and specialty practices. Its patient activation and self-pay modules directly overlap with Millennia's payment portal and engagement intelligence.
- Inbox Health: Inbox Health delivers patient statements, billing communication, and payment tools to practices and billing companies. It is a direct competitor in patient billing engagement and self-service payments.
- Collectly: Collectly is a digital patient billing and payments platform used by specialty practices and groups. It competes with Millennia's self-pay solution, particularly in dermatology, orthopedics, and other procedure-heavy specialties.
Emerging players
- Rivet Health: Rivet Health offers patient estimation, billing, and payment tools aimed at specialty practices and provider groups. It overlaps with Millennia's patient self-pay and specialty-specific solutions.
- PayGround: PayGround is a healthcare-focused payment platform that consolidates patient balances across providers and offers digital bill pay. It is an emerging competitor targeting similar omnichannel patient payment workflows.
Broad incumbents
- PatientPop (Tebra): Tebra (formed by the merger of PatientPop and Kareo) provides practice management, patient engagement, and billing/payments for independent practices. It competes with Millennia in specialty practice payment workflows as part of a broader practice growth platform.
- Waystar: Waystar is a large, established healthcare revenue cycle platform with patient estimation, bill presentment, and payment capabilities. It competes broadly with Millennia across patient financial engagement while serving a wider RCM portfolio.
- Optum (UnitedHealth Group): Optum offers large-scale revenue cycle management and patient engagement services to health systems and payers. It is a broad incumbent whose patient billing and engagement capabilities can displace third-party platforms like Millennia in enterprise accounts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Millennia social profiles
Digital presenceMillennia compliance and trust
Trust signalCompliance4 records
Millennia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Millennia leadership team
Management profileNumber of profiles
Profiles9 records
Millennia subsidiaries and ownership
Company hierarchySubsidiaries1 record
Millennia funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Millennia M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Millennia
What does Millennia do?
Millennia provides a unified, AI and machine learning-powered patient payment platform combined with live concierge support services to help healthcare providers manage and recover patient financial responsibility. The platform delivers omnichannel patient communications (email, text, mail), a white-labeled patient payment portal, self-pay tools (mobile, text-to-pay, QR-enabled statements), engagement intelligence powered by insights from over 1 billion patient interactions, and end-to-end revenue cycle management tailored to hospitals, physician practices, and private equity-backed healthcare portfolios across 43 U.S. states.
Is Millennia a public or private company?
Millennia is a private company. It is classified as venture growth investor backed and is currently operating.
When was Millennia founded?
Millennia was founded in 2012. It employs 101 to 250 people.
Where is Millennia based?
Millennia is headquartered in Raleigh, United States, in the North America region.
How does Millennia make money?
One revenue line is on record: patient Payment Platform Services.
Who are Millennia's main competitors?
Direct peers on record are HealthPay24, Cedar, Phreesia, Inbox Health and Collectly. Emerging players are Rivet Health and PayGround. Broad incumbents are PatientPop (Tebra), Waystar and Optum (UnitedHealth Group).
Does Millennia have an API?
No public API is recorded for Millennia.
What industry is Millennia in?
Millennia's product category is Healthcare Patient Payment Platform. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments), with a secondary code of FSAMAJAH, Healthcare Billing & Patient Payments Presentment. Its NAICS code is 5182 and its SIC code is 8000.