Claim Di

What Claim Di does

Claim Di is a Bangkok-based mobile platform, operated by Anywhere 2 Go Co., Ltd., that digitizes motor-vehicle insurance claims in Thailand. The company serves two primary customer groups: drivers who hold car insurance policies (consumers) and Thai insurance companies (B2B). Its core offering is a free iOS and Android application through which drivers can self-serve accident claims via a proprietary K4K (Knock-for-Knock) shake-to-claim feature, request emergency roadside assistance (i-lert), conduct self-inspections for new policies (ISP), and file single-party non-accident claims (NA) with same-day approval and integrated garage booking.

The platform architecture combines accelerometer/NFC-based proximity detection, photo documentation, GPS tracking, and timestamped records to authenticate claims and deter fraud. Sub-brands extend the surface: Claim Di Bike operates a nationwide gig-economy network of freelance surveyors who accept jobs via a separate app, Claim Di Call provides accident-notification and surveyor-dispatch routing, and Claim Di Assist bundles roadside assistance with a 500-baht free-promotion on first download. The platform lists 30+ Thai insurance company partners on its trust page, forming the B2B2C distribution backbone.

Revenue is generated through two streams: subscription/recurring fees from insurance companies for access to the digital claim-management and fraud-prevention platform, and transaction-based service fees tied to claims processed via the Claim Di Bike surveyor network. The driver-facing app is free with no hidden fees, and pricing for B2B contracts is not publicly disclosed. Founded in 2000 and backed by a $2M Series A led by CyberAgent Capital in 2015 (with a 2018 follow-on from 500 Global), Claim Di is a founder-led, privately held Thai company with 101–250 employees.

Name

Claim Di

Legal name

Anywhere 2 Go Co., Ltd. (บริษัท เอนนี่แวร์ ทู โก จำกัด)

Website

https://claimdi.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Claim Di is a Bangkok-based mobile platform that lets Thai drivers self-file motor insurance claims via shake-to-claim, self-inspection, and emergency-alert features, serving 30+ insurance partners through a B2B2C model and a nationwide gig-surveyor network.

Ownership category

akta.pro rank

Product category

InsurTech / Mobile Insurance Claims Platform

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYFSAGAGAC

Claims Management & Digital FNOL Platforms

Financial & Insurance/Financial Technology (Fintech)/Insurtech Platforms (Digital Insurance Enablement)

SECONDARYBPAAAFAA

Insurance Claims Intake & FNOL Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

Keywords

• Mobile insurance claims
• Auto insurance app
• Claims management platform
• Vehicle inspection services
• Accident reporting app

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B Insurance Company Partnerships: Claim Di provides its platform as a service to insurance companies, facilitating faster claims processing, reduced fraud, and improved customer satisfaction. Insurance companies pay for access to the platform's claim management capabilities, surveyor dispatch system, and fraud prevention tools.
2. Claim Di Bike Commission/Service Fees: Claim Di Bike operates on an individual contractor model where independent surveyors accept jobs through the platform. Claim Di earns revenue from the service fees collected from insurance companies for claims processed through the bike surveyor network.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Claim Di operates a mobile application platform that enables drivers in Thailand to file vehicle insurance claims independently through their smartphones, eliminating the need to wait for physical surveyors. Core features include shake-to-claim (K4K) for minor accidents, emergency alert (iLert), self-service vehicle inspection (ISP) for new policy applications, and non-accident claims (NA). Claim Di Bike is a complementary sub-brand that recruits freelance surveyors nationwide on an individual contractor basis to handle cases requiring on-site inspection, with the platform monetized through B2B partnerships with 30+ Thai insurance companies.

Product overview

Claim Di is a mobile application platform that streamlines vehicle insurance claims in Thailand. The core Claim Di app enables drivers to file claims independently through features like K4K (shake-to-claim for minor accidents), i-lert (emergency assistance requests), ISP (self-service car inspection), and NA (non-accident claims). Claim Di Bike is a separate sub-brand that recruits and manages freelance accident surveyors nationwide under an individual contractor model. The platform connects drivers directly with their insurance companies, eliminating the need to wait for manual surveyors.

Differentiator

Problem solved

Functional benefit

Brands

• Claim Di Bike: Car-accident survey service under an individual-model basis, facilitating accident surveyors in terms of payment and benefits for policyholder claimants
• Claim Di Call
• Claim Di Assist

Products and services

• Claim Di Mobile App Mobile application enabling drivers in Thailand to file motor insurance claims independently via smartphone. Includes shake-to-claim for minor accidents (K4K), emergency alerts (iLert), self-service vehicle inspection (ISP), and non-accident claims (NA). Free for drivers; connects users with 30+ Thai insurance company partners.
• Claim Di Bike Separate mobile app and service enabling freelance accident surveyors to accept and complete vehicle damage assessment jobs nationwide on an individual contractor basis. Surveyors complete a 3-hour training, receive free jackets and helmets, and earn per-job income with bonuses for hitting job targets.

Quantifiable outcome

• Saves up to 3 hours per accident claim by eliminating simultaneous surveyor waiting requirement
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Thai Insurance Companies (30+ partners)coreStrategic or Co-development PartnerClaim Di has established partnerships with over 30 insurance companies operating in Thailand. These insurance company partners use Claim Di's digital platform to process claims, dispatch surveyors, and reduce fraud. The trust section of the website displays logos of partner insurance companies including major Thai insurers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Tractable: Tractable applies AI-based image assessment to auto insurance claims, enabling instant damage estimation — directly overlapping Claim Di's self-service photo claims (NA, ISP) and K4K instant-approval features.
• Shift Technology: Shift Technology provides AI-driven fraud detection and claims automation for insurers. Comparable to Claim Di's fraud prevention system which records photos, timestamps and GPS to deter fraudulent motor claims.
• Claim Genius: Claim Genius offers AI-powered instant vehicle damage assessment and claims estimation for auto insurers, directly comparable to Claim Di's image-based self-service claim and inspection workflow.

Direct peers

• Snapsheet: Snapsheet is a mobile-first claims management platform that enables insurers to automate claims intake, appraisal and payout workflows, closely mirroring Claim Di's digital FNOL and self-service inspection model for auto insurers.

Regional players

• Roojai: Roojai is a Thailand-based online insurtech offering motor and health insurance with digital claims. Overlaps with Claim Di's Thailand motor insurance focus and competing for the same digital claims mindshare of Thai policyholders.
• Sunday (Sunday Insurance): Sunday is a Southeast Asian digital insurance broker selling motor and other policies via a mobile app with embedded claims. Comparable to Claim Di on mobile-first auto insurance distribution and claims, but operating across multiple Asian markets.

Broad incumbents

• Bolttech: Bolttech is a Singapore-headquartered insurtech building digital insurance distribution and embedded protection across Asia. Comparable to Claim Di as a regional insurtech platform, though Bolttech is broader in scope.
• Mitchell International: Mitchell provides software and services for auto insurance claims, casualty claims and collision repair. Comparable to Claim Di as an enterprise claims management provider serving motor insurers with workflow and estimating tools.
• Audatex (Solera): Solera/Audatex provides auto claims estimating and repair management platforms to insurers and repair shops globally. Comparable to Claim Di as enterprise auto claims software, though much larger and established.
• CCC Intelligent Solutions: CCC is a large incumbent providing end-to-end P&C insurance claims, telematics and repair management software. Comparable to Claim Di's claim processing and fraud prevention role but at vastly greater scale across multiple lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/claim_di

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claim Di