What RightNow does

RightNow is a German Legal Tech company, founded in 2016 in Frankfurt am Main and now operated under QE Capital GmbH (Monheim am Rhein) following a 2025 restructuring, that purchases consumer legal claims outright and pays a large proportion of the expected recovery within approximately 48 hours, absorbing all legal risk and prosecution costs. The company serves individual consumers in Germany and Austria across five core verticals: unlicensed online casino and sports betting losses (its flagship, anchored in the German Glücksspielstaatsvertrag), GDPR-based data breach compensation (Twitter/X, Deezer, Facebook, LinkedIn, Adobe, Dropbox), Netflix price-hike and account-sharing refunds, EU Regulation 261/2004 flight cancellation compensation, and statutory workplace injury annuities (Verletztenrente) from Berufsgenossenschaften.

The platform is a self-serve web product at rightnow.de: consumers complete a 2-5 minute multi-step online questionnaire, receive a free eligibility review, and — if accepted — sign a digital assignment (Abtretungserklärung) and receive an immediate Sofort-Erstattung payout, with the company or its partner law firm network handling downstream litigation. For workplace injury claims, RightNow offers a complementary No Win No Fee financing model where it covers attorney and court costs and takes a success-based commission. Revenue is generated on the spread between the immediate payout to the consumer and the full claim value ultimately recovered, plus referral economics with a network of Partneranwaltskanzleien for cases requiring dedicated representation.

Distribution is exclusively direct-to-consumer via the owned website, with growth marketing driven by earned media coverage in ZDF, WDR, RTL, Galileo, FOCUS, and Handelsblatt, organic SEO against high-intent consumer-rights queries, and Rechtsratgeber informational content. The company is founder-controlled (Phillip Eischet, Dr. Benedikt Quarch, Dr. Torben Antretter), with an expanded C-suite covering growth, operations, technology, and legal strategy. As of 2025 the business is operating under new ownership following an insolvency event triggered by financing partner failures.

Name

RightNow

Legal name

QE Capital GmbH

Website

https://rightnow.de

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

RightNow is a German Legal Tech platform that purchases individual consumer legal claims and pays an immediate lump sum within ~48 hours, serving German and Austrian consumers across gambling-loss, GDPR data-breach, flight-cancellation, Netflix-refund, and workplace-injury verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Düsseldorf

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Claim Purchase / Sofort-Erstattung (Instant Refund): RightNow buys the consumer's legal claim outright for an immediate lump-sum payment. The payment represents a percentage of the expected claim value. RightNow assumes full legal risk and bears all costs of pursuing the claim. Revenue is generated from the difference between the claim's full value (recovered from the defendant) and the upfront amount paid to the consumer.
2. Process Financing / No Win No Fee (Arbeitsunfall): For workplace injury claims, RightNow provides litigation financing — covering all attorney and court costs. The consumer pays a success-based commission only if the claim succeeds. If the case fails, the consumer owes nothing. This is a contingency-fee model tied to successful claim resolution.
3. Law Firm Referral / Vermittlung: RightNow refers consumers to specialized partner law firms after a positive initial case review. While the company states no direct costs arise for the consumer through RightNow, referral fees or revenue-sharing arrangements with partner law firms may constitute a revenue stream.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

RightNow is a Legal Tech company that purchases consumer legal claims outright and pays the consumer an immediate lump sum (typically within 48 hours), assuming all legal risk and costs of pursuing the claim. The service operates across five verticals: online casino/sports betting losses, data breach (GDPR) compensation, Netflix refund claims, flight cancellation compensation under EU Regulation 261/2004, and workplace injury annuity (Verletztenrente) claims. Claims are submitted via an online questionnaire, reviewed for free, and either purchased directly or referred to partner law firms for legal prosecution.

Product overview

RightNow is a Legal Tech company offering an 'instant reimbursement' (Sofort-Erstattung) platform that purchases consumer claims and pays immediately. The portfolio consists of five core verticals: Online-Casino Losses (Glücksspielverluste), Data Breach Compensation (Datenpannen), Netflix Refund, Flight Cancellation Compensation (Flugstornierungen), and Work Accident/Disability Pension (Arbeitsunfall/Verletztenrente). Users submit claims through the website, RightNow or its partner law firms assess the claims, and RightNow either provides immediate payout (Sofort-Erstattung) or connects users with partner law firms for legal enforcement. The company operates on a 'No Win, No Fee' basis for most services.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Casino Verluste (Sofort-Erstattung) Service that enables consumers in Germany and Austria (excluding Schleswig-Holstein) to recover losses from illegal online gambling operators that operated without a German license prior to regulation (October 2020 for sports betting, July 2021 for online casinos). RightNow purchases the consumer's claim and pays immediately, then pursues legal action against the casino operators.
• Datenpannen-Erstattung (Data Breach Compensation) Service for obtaining GDPR-based compensation (typically 100€ to 5,000€ per incident) when user data is compromised at major platforms such as Twitter/X, Deezer, Facebook, LinkedIn, Adobe, Dropbox, and Ticketmaster. Consumers do not need to prove concrete financial loss.
• Netflix-Erstattung (Netflix Refund) Service to recover money from Netflix for account-sharing restrictions, unjustified price increases exceeding 25% over 5 years, or unclear terms of service changes.
• Flugstornierung-Erstattung (Flight Cancellation Compensation) Service for obtaining flight cancellation compensation of 250€ to 600€ under EU Regulation 261/2004 for cancelled, significantly delayed, or overbooked flights, as well as challenging excessive cancellation fees. Includes immediate payout options.
• Arbeitsunfall/Verletztenrente (Work Accident Compensation) Service for securing tax-free lifetime disability pensions (Verletztenrente) from occupational accidents, commuting accidents, or occupational diseases resulting in at least 20% reduction in earning capacity (MdE). Claims are filed against the statutory accident insurance (Berufsgenossenschaft) on a 'No Win, No Fee' basis with process financing.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Partneranwaltskanzleien (Partner Law Firms)coreImplementation/ SI/ Consulting PartnerRightNow works with a network of specialized partner law firms to which consumer claims are referred after obtaining explicit GDPR consent. The law firms receive consumer contact details and case information (provider, time period, estimated loss amount) and handle the legal prosecution of claims directly with consumers. This partner network is essential to RightNow's service delivery model, enabling the company to handle large volumes of claims while leveraging external legal expertise.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• WirSindSchuld: German LegalTech focused on GDPR data-breach compensation claims. Directly overlaps with RightNow's Datenpannen vertical and the broader claim-purchase / payout thesis for DSGVO enforcement by individual consumers.
• Advocado: German LegalTech platform providing digital access to legal services for consumers and SMBs. Comparable in being a DACH LegalTech consumer-facing brand targeting similar pain points of access-to-justice, though using a marketplace rather than claim-purchase model.
• Aerion (Frankfurt): Smaller German flight compensation claims provider competing with RightNow and Flightright in the same consumer niche with a Sofortauszahlung-style offer. Useful as a regional EMERGING_PLAYER benchmark for the DACH flight claims segment.

Direct peers

• EUclaim: Established European flight compensation claims company operating in Germany (EUclaim.de). Uses the same claim-purchase / Sofortauszahlung playbook that RightNow applies to its flight vertical and is a direct functional competitor for German consumers.
• Compensation2go: European flight cancellation and delay compensation service focused on DACH markets. Closely comparable to RightNow in target customer, regulatory basis (EU 261), and self-serve claim acquisition.
• Flightright (Spox Group): German LegalTech specializing in flight cancellation and delay compensation under EU 261/2004. Directly competes with RightNow's Flugstornierung vertical, with an identical no-win-no-fee / instant payout consumer proposition in Germany.
• myRight: German LegalTech that aggregates and prosecutes consumer claims (notably employment-related mass claims). Shares RightNow's core product thesis: replace individual legal action with an aggregated, technology-driven claims service for German consumers.
• Contifly: Spanish-origin flight compensation claims company serving German-speaking markets with a similar Sofortauszahlung model. Competes head-to-head with RightNow's flight cancellation vertical for EU261 claims.

Broad incumbents

• LegalZoom: Large US-listed LegalTech providing consumer and SMB legal services online. Comparable only at the category level (online consumer legal services) but operates a different model (document generation, subscriptions) in a different geography.
• Rocket Lawyer: Global online legal services platform combining document automation and on-demand attorney access. Comparable as a broad incumbent in consumer LegalTech, though its business model and US focus differ from RightNow's claim-purchase approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/rightnowgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RightNow