Compensation2Go
Compensation2Go GmbH is a Bochum-based legal-tech company that purchases EU flight passenger compensation claims under Regulation 261/2004, paying individuals within 24 hours and then enforcing those claims against airlines on its own risk through a contracted law firm.
- Company typePrivate
- Founded2016
- HeadquartersBochum, Germany
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Compensation2Go does
Compensation2Go GmbH is a German legal-tech company founded in 2016 and headquartered in Bochum, Germany, that operates a digital claims-purchase (forfaiting) service for airline passengers under EU Regulation 261/2004. The company acquires flight compensation claims from individual passengers who have experienced delays (3+ hours), cancellations, denied boarding, or missed connections, paying the passenger an upfront "Express-Entschädigung" within 24 hours of case confirmation and then pursuing recovery from the airline on its own risk and cost. Customers receive a discount on the statutory compensation (250-600 EUR per passenger depending on flight distance), and Compensation2Go retains the spread as its fee — equivalent to 29% plus VAT (34.5% total) of the awarded amount. The platform also covers delayed baggage, package holidays, and business-travel routes, and supports retrospective claims up to three years old.
The product is delivered through a fully self-serve online funnel: a free eligibility check via the Entschädigungsrechner online form feeds directly into case submission and payout. Enforcement is performed by the contracted external law firm haas und partner rechtsanwälte, which is co-located in the Exzenterhaus Bochum and operates out of Dropbox, Zapier, ForeSoft, and Pingen for document, workflow, and correspondence handling. The GTM motion is product-led growth: content marketing and German-language SEO dominate customer acquisition, supplemented by organic social presence (Facebook, Instagram, X.com, LinkedIn, YouTube) and earned media coverage in DIE WELT, Focus, Stern, and WDR. The company's operating geography spans the full EU under the regulation's scope.
Compensation2Go firmographics
Firmographics- Name
- Compensation2Go
- Legal name
- Compensation2Go GmbH
- Website
- https://compensation2go.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Compensation2Go GmbH is a Bochum-based legal-tech company that purchases EU flight passenger compensation claims under Regulation 261/2004, paying individuals within 24 hours and then enforcing those claims against airlines on its own risk through a contracted law firm.
- Ownership category
- akta.pro rank
Compensation2Go industry classification
Industry- Product category
- Flight Compensation Claims Services
- akta.pro primary industry
- Airline Contract Compliance, Auditing & Leakage Control (THACAHAD)
Keywords
Where Compensation2Go is headquartered
LocationHeadquarters
- HQ city
- Bochum
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Compensation2Go business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Express-Entschädigung (Express Compensation): Compensation2Go operates a debt-purchase/forfaiting model where they buy the passenger's compensation claim against the airline. They pay the customer upfront within 24 hours of case confirmation, then pursue the airline themselves, bearing all legal costs and risk. Revenue comes from the difference between the compensation amount (250€-600€ per passenger) and the amount paid to customers. The service fee is 29% plus VAT (34.5% total) of the compensation amount.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Express-Entschädigung - debt purchase with 24-hour payout |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Compensation2Go product offering
Product offeringCore offering
Compensation2Go purchases flight compensation claims owed to individual passengers under EU Regulation 261/2004 (for delays of 3+ hours, cancellations, denied boarding, missed connections, and delayed baggage). It pays the passenger a discounted express amount (65.5% of the EU award, ranging from 164€ for short-haul to 393€ for long-haul) within 24 hours of contract confirmation, then pursues the airline on its own cost and risk through the contracted law firm haas und partner rechtsanwälte. The service is delivered as a self-serve online flow initiated via the Entschädigungsrechner form.
Product overview
Compensation2Go operates a single unified service — the Express-Entschädigung (Express Compensation) offering — built around the purchase and enforcement of EU flight passenger compensation claims under Regulation 261/2004. Customers initiate through the Entschädigungsrechner (Compensation Calculator) online form, which feeds into the Express-Entschädigung core product that pays out within 24 hours of contract confirmation. Claims enforcement is handled by the contracted external law firm haas und partner rechtsanwälte on a per-case basis. The company charges 29% plus VAT (34.5%) of the awarded compensation amount.
Differentiator
Problem solved
Functional benefit
Products and services
- Express-Entschädigung (Express Compensation)
Quantifiable outcome
- Compensation paid within 24 hours after case confirmation
- +2 more outcomes
Companies that use Compensation2Go
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
Compensation2Go technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Compensation2Go partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- haas und partner rechtsanwälteminorContract law firm used for extrajudicial and judicial enforcement of compensation claims. Located at Exzenterhaus Bochum, same building as headquarters. Personal data may be shared with this firm when case requires legal action.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Compensation2Go competitors and assessment
Company assessmentDirect peers
- AirHelp: Global leader in EU261 flight compensation claims; operates a self-serve platform in 30+ countries, purchases passenger claims at a take-rate similar to Compensation2Go, and represents the dominant scaled competitor in the same Regulation 261/2004 niche.
- Flightright: German-focused flight compensation claim service explicitly named on Compensation2Go's own comparison page as the primary "Inkasso-Portal" benchmark; uses the same debt-purchase/forfaiting model and 25–35% take rate.
- EUclaim: Dutch-origin EU261 claims specialist operating in multiple EU countries; purchases flight compensation claims and pursues airlines on behalf of passengers using a comparable no-win-no-fee / debt-purchase structure.
- ClaimCompass: EU261-focused claims service operating in Germany and other major EU markets; same self-serve funnel, same take-rate economics, same Regulation 261/2004 legal framework as Compensation2Go.
- SkyRefund: Pan-European flight compensation claims platform purchasing passenger claims under EU261; shares the same target customer (individual disrupted passengers) and the same debt-purchase revenue model.
- Refundmore: German flight compensation service operating on the same EU261 legal basis; directly comparable pricing model, target customer profile, and self-serve digital funnel.
- myFlightRefund: European flight delay/cancellation compensation specialist serving individual passengers; same Regulation 261/2004 foundation and same take-rate / debt-purchase economics as Compensation2Go.
- Getrefund: EU261 claims specialist active across multiple European markets, purchasing passenger claims and pursuing airlines; comparable business model, target customer and pricing structure.
- Flightclaim: German flight compensation claim service operating on EU261 with a no-risk/no-upfront-cost proposition to passengers; direct competitor for German-speaking airline passengers targeted by Compensation2Go.
Others
- haas und partner rechtsanwälte: Contracted external law firm (co-located in Compensation2Go's Bochum office) that handles extrajudicial and judicial enforcement of EU261 claims; an ecosystem partner rather than a competitor, but its scale and capacity directly determine Compensation2Go's case throughput.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Compensation2Go social profiles
Digital presenceCompensation2Go financial estimates
Financial estimateRevenue estimate
Valuation estimate
Compensation2Go leadership team
Management profileNumber of profiles
Profiles2 records
Compensation2Go funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Compensation2Go M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Compensation2Go
What does Compensation2Go do?
Compensation2Go purchases flight compensation claims owed to individual passengers under EU Regulation 261/2004 (for delays of 3+ hours, cancellations, denied boarding, missed connections, and delayed baggage). It pays the passenger a discounted express amount (65.5% of the EU award, ranging from 164€ for short-haul to 393€ for long-haul) within 24 hours of contract confirmation, then pursues the airline on its own cost and risk through the contracted law firm haas und partner rechtsanwälte. The service is delivered as a self-serve online flow initiated via the Entschädigungsrechner form.
Is Compensation2Go a public or private company?
Compensation2Go is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Compensation2Go founded?
Compensation2Go was founded in 2016. It employs 1 to 10 people.
Where is Compensation2Go based?
Compensation2Go is headquartered in Bochum, Germany, in the Europe region.
How does Compensation2Go make money?
One revenue line is on record: express-Entschädigung (Express Compensation).
Who are Compensation2Go's main competitors?
Direct peers on record are AirHelp, Flightright, EUclaim, ClaimCompass, SkyRefund, Refundmore, myFlightRefund, Getrefund and Flightclaim. haas und partner rechtsanwälte is listed as an others.
Does Compensation2Go have an API?
No public API is recorded for Compensation2Go.
What industry is Compensation2Go in?
Compensation2Go's product category is Flight Compensation Claims Services. Its primary akta.pro industry code is THACAHAD, Airline Contract Compliance, Auditing & Leakage Control.