DocSolid
DocSolid is a privately-held Phoenix-based SaaS company providing cloud-based digital mailroom and records room software for law firms, built on Microsoft Azure and integrated with iManage, NetDocuments, and SharePoint. It serves 37 large law firm customers via annual subscriptions, direct enterprise sales, and a channel partner network.
- Company typePrivate
- Founded2010
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DocSolid does
DocSolid is a privately-held software company, founded in 2010 and headquartered in Phoenix, Arizona, that builds paper-to-digital workflow software for law firms and corporate legal departments. The company's flagship product, Airmail2 Cloud, is a SaaS platform built on Microsoft Azure that replaces physical mailrooms and records rooms with governed digital workflows. The platform has two core components: Airmail2 Cloud Digital Mailroom, which enables secure batch scanning of daily inbound mail and direct delivery into the firm's document management system, and Airmail2 Cloud Digital Records Room, which digitizes paper file rooms for backfile conversion and real estate reduction. The platform integrates natively with the three dominant legal document management systems: iManage, NetDocuments, and Microsoft SharePoint/OneDrive, and holds 14 U.S. patents on its Paper2Digital methodology. Extended capabilities include Airmail2 Hub Mobile, Airmail2 Cloud Embedded (in-DMS scanning), Records Connect for automated metadata profiling, and AI-Powered Notification Summaries built on Microsoft Azure AI Language.
DocSolid monetizes primarily through annual SaaS subscription licensing of Airmail2 Cloud, with pricing scoped per deployment. The go-to-market is enterprise B2B: direct consultative sales targeting large law firms, supported by a channel partner network including Forrest Solutions as Premier Partner, plus Epiq GBTS and Ricoh as outsourced-services resellers. Technology integration partnerships with iManage, NetDocuments, ECFX, and Future in Tech (FiT) extend the platform's workflow coverage into court notice automation and information governance. As of January 2026, DocSolid reported 37 large law firm customers, with 30% operating in the cloud and another 25% of on-premise customers planning migration. The company is SOC 2 Type 2 compliant and is a former member of the Microsoft BizSpark program. DocSolid is founder-led by Steve Irons (President and CEO) with no disclosed institutional funding and a US-UK office footprint (Phoenix and London).
DocSolid firmographics
Firmographics- Name
- DocSolid
- Legal name
- DocSolid, LLC
- Website
- https://docsolid.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DocSolid is a privately-held Phoenix-based SaaS company providing cloud-based digital mailroom and records room software for law firms, built on Microsoft Azure and integrated with iManage, NetDocuments, and SharePoint. It serves 37 large law firm customers via annual subscriptions, direct enterprise sales, and a channel partner network.
- Ownership category
- akta.pro rank
DocSolid industry classification
Industry- Product category
- Legal Document Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)
- akta.pro secondary industry
- Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)
Keywords
Where DocSolid is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
DocSolid business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Airmail2 Cloud SaaS Subscription: DocSolid generates revenue primarily through SaaS subscription licensing of its Airmail2 Cloud platform. The subscription model enables law firms to deploy digital mailroom and records room solutions without on-premises infrastructure. Annual or multi-year subscription terms are standard for enterprise deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS subscription pricing based on deployment scope |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
DocSolid product offering
Product offeringCore offering
DocSolid provides cloud-based digital mailroom and digital records room software for law firms and corporate legal departments. Its Airmail2 Cloud platform enables secure batch scanning of daily mail and high-volume backfile conversion of paper records, with direct governed delivery into document management systems such as iManage, NetDocuments, and Microsoft SharePoint. The company holds 14 patents on its Paper2Digital methodology and serves primarily Am Law 100 and Am Law 200 firms.
Product overview
DocSolid offers a unified cloud-based product platform centered on Airmail2 Cloud for law firm digitization. The core Airmail2 Cloud platform comprises two integrated solutions: the Digital Mailroom for secure batch scanning and direct DMS delivery of daily mail, and the Digital Records Room for high-volume backfile conversion of paper file rooms. These core products are extended by add-on modules including Airmail2 Hub Mobile (mobile mail access), Airmail2 Cloud Embedded (in-DMS scanning), Records Connect (automated metadata profiling), and AI-Powered Notification Summaries (AI-generated mail summaries). Supporting on-premise products include Scan/Postmark Scan, Scanback/Postmark Scanback, and QC/Postmark QC. The legacy KwikTag Legal brand (EOL 2022) has been superseded by Airmail2. All cloud products integrate natively with iManage, NetDocuments, Microsoft SharePoint, and Microsoft OneDrive.
Differentiator
Problem solved
Functional benefit
Brands
- Airmail2: Cloud-based digital mailroom and records room software solution for law firms, enabling secure batch scanning of daily mail and paper records directly into document management systems. Includes Digital Mailroom and Digital Records Room capabilities, with integrations for iManage, NetDocuments, and Microsoft SharePoint.
- Airmail2 Cloud
- Paper2Digital
- Records Connect
- Airmail2 Hub
- Airmail2 Hub Mobile
Products and services
- Airmail2 Cloud Cloud-based SaaS platform for digital mailroom and digital records room operations, providing governed scanning of paper documents with direct delivery into document management systems. Built on Microsoft Azure with no on-premises IT burden.
- Airmail2 Cloud Digital Mailroom Secure digital delivery of daily mail directly into the firm's DMS with batch scanning, barcode-based tracking, automated routing, and built-in quality controls. Replaces scan-to-email PDF attachments with governed DMS delivery.
- Airmail2 Cloud Digital Records Room Digitizes file rooms to reduce firm's real estate footprint. Creates searchable PDFs, updates DMS search engines, and stores images in existing structured document repositories with automated quality control workflows.
- Airmail2 Hub Mobile Mobile app enabling attorneys to securely retrieve scanned daily mail on mobile devices, provide ticketed instructions for paper handling, image corrections, or disposition back to mailroom operations.
- Records Connect Extended capability that integrates records management systems directly into scanning workflows, automating metadata profiling during backfile digitization projects using existing barcode identifiers on physical files.
- Postmark Scan High-volume paper scanning software for large backfile conversion projects to optimize office space for a secure hybrid workplace.
- Postmark Scanback Walk-up convenience scanning from any multi-function device, enabling users to scan paper documents without dedicated scanning hardware.
- Postmark QC Quality control software for process-driven shredding aligned with information governance policy. Built-in quality assurance ensures integrity of scanned documents and enables confident shredding.
Quantifiable outcome
- Postmark can reduce filed paper records by 50-70%
- +3 more outcomes
Companies that use DocSolid
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
DocSolid technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability5 records
Feature7 records
DocSolid partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Future in Tech (FiT)coreDocSolid and Future in Tech (FiT) announced a technology partnership to deliver an integrated solution combining physical document capture with digital governance and disposition management. DocSolid's Airmail2 Cloud handles front-end digitization while FiT provides the governance layer with automated retention schedules, disposition workflows, and audit trail capabilities. The combined platform is already deployed at a global Am Law 100 firm with 1,750+ attorneys across 20+ offices.
- ECFXcoreDocSolid and ECFX announced a strategic technology partnership to deliver seamless automation of both paper and electronic court notice processing, integrated directly into firms' document management systems. The integration connects DocSolid's Airmail2 Cloud Digital Mailroom with ECFX Notice for automated court document processing, distribution, and filing.
- Forrest SolutionscoreDocSolid and Forrest Solutions formed a strategic partnership to deliver a managed, best-in-class digital mailroom solution. Forrest Solutions is the first onsite outsourcing provider to standardize digital mailroom technology and operations exclusively powered by DocSolid's Airmail2 Cloud. The partnership brings together DocSolid's patented Airmail2 platform with Forrest Solutions' onsite mailroom staffing expertise, creating a standardized, fully integrated solution deployed across several Am Law ranked firms.
- NetDocumentscoreDocSolid's Airmail2 Cloud integrates seamlessly with NetDocuments intelligent document management system for digital delivery of scanned documents. NetDocuments serves as a key technology partner, with joint customers including Maslon LLP, Ice Miller LLP, and Gilbert LLP. NetDocuments recognizes DocSolid as a technology partner demonstrating integrated, cloud-based solutions for law firms.
- iManagecoreDocSolid's Airmail2 Cloud integrates with iManage Cloud for secure, governed scanning of paper documents directly into the iManage document management platform. Stinson LLP is a notable joint customer deploying Airmail2 with iManage integration.
- Microsoft AzurecoreDocSolid's Airmail2 Cloud is built on Microsoft Azure cloud infrastructure, providing the foundation for SOC 2 Type 2 compliant SaaS deployment with enterprise-grade security and governance.
- Epiq GBTSminorEpiq GBTS is an outsourced services provider supporting end-to-end digitization and operational efficiency across mailroom and records processes as a DocSolid ecosystem partner.
- RicohminorRicoh is an outsourced services provider supporting end-to-end digitization and operational efficiency as part of the DocSolid partner ecosystem.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
DocSolid competitors and assessment
Company assessmentEmerging players
- ABBYY: Intelligent Document Processing (OCR/ICR) vendor providing capture and data extraction technology used in document scanning workflows. Comparable as a potential IDP-layer alternative or complement to DocSolid's scanning and AI summarization features.
- Ephesoft: Intelligent document capture and data extraction platform serving enterprise scanning workflows. Comparable as an IDP-layer alternative that could integrate with law firm DMS platforms alongside or against DocSolid.
Broad incumbents
- NetDocuments: Cloud-native document management platform widely used by law firms and a core DocSolid integration partner. Comparable as a DMS incumbent whose roadmap and partner strategy directly shape DocSolid's go-to-market and feature surface area.
- Ricoh: Global provider of document management, scanning hardware, and managed services, including a DocSolid channel partnership. Ricoh competes at a broader portfolio level in mailroom and records digitization for enterprise customers.
- iManage: Leading document management system for law firms and a core integration partner of DocSolid. iManage is a broad incumbent that could natively absorb parts of DocSolid's scanning intake workflow, and is directly comparable in that both target Am Law firms with deep DMS integrations.
- Iron Mountain: Dominant records storage and information management provider offering scanning, digital records room, and document workflow services. A broad incumbent competing with DocSolid's Digital Records Room and backfile conversion offerings.
- Kofax: Established intelligent document processing and capture platform used for high-volume scanning and workflow automation. Comparable as a competing IDP/scanning platform that could be deployed in law firm mailroom and records digitization projects.
Direct peers
- Epiq: Outsourced legal and document services provider that is both a DocSolid channel partner (Epiq GBTS) and a direct competitor in digital mailroom and records digitization for law firms and corporate legal departments.
- FileTrail: Records management software provider for law firms, integrated with DocSolid's Records Connect. Comparable as a records governance partner/peer whose retention and metadata features intersect with DocSolid's records digitization workflows.
- ECFX: Court notice automation provider for law firms that partners with DocSolid on integrated mail + court notice workflows. Comparable as a legal-tech peer targeting adjacent document intake automation within the same Am Law buyer base.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
DocSolid social profiles
Digital presenceDocSolid compliance and trust
Trust signalCompliance1 record
DocSolid financial estimates
Financial estimateRevenue estimate
Valuation estimate
DocSolid leadership team
Management profileNumber of profiles
Profiles5 records
DocSolid funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DocSolid M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DocSolid
What does DocSolid do?
DocSolid provides cloud-based digital mailroom and digital records room software for law firms and corporate legal departments. Its Airmail2 Cloud platform enables secure batch scanning of daily mail and high-volume backfile conversion of paper records, with direct governed delivery into document management systems such as iManage, NetDocuments, and Microsoft SharePoint. The company holds 14 patents on its Paper2Digital methodology and serves primarily Am Law 100 and Am Law 200 firms.
Is DocSolid a public or private company?
DocSolid is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DocSolid founded?
DocSolid was founded in 2010. It employs 11 to 50 people.
Where is DocSolid based?
DocSolid is headquartered in Phoenix, United States, in the North America region.
How does DocSolid make money?
One revenue line is on record: airmail2 Cloud SaaS Subscription.
Who are DocSolid's main competitors?
Emerging players on record are ABBYY and Ephesoft. Broad incumbents are NetDocuments, Ricoh, iManage, Iron Mountain and Kofax. Direct peers are Epiq, FileTrail and ECFX.
Does DocSolid have an API?
No public API is recorded for DocSolid.
What industry is DocSolid in?
DocSolid's product category is Legal Document Management Software. Its primary akta.pro industry code is BPAAAKAB, OCR, ICR & Intelligent Document Processing (IDP), with a secondary code of BPAAAKAL, Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing). Its NAICS code is 5132 and its SIC code is 7370.