Connexall

What Connexall does

Connexall, operated by parent GlobeStar Systems Inc., is a healthcare-specific middleware and clinical communication platform founded in 2007 and headquartered in Toronto, Canada. The platform is a vendor-neutral, device-independent Class II medical device software that delivers hospital-wide interoperability across nurse call systems, patient monitors, smart beds, IV pumps, EHRs, RTLS, AI monitor alarms, and building automation systems. Its core function is to route the right alert to the right person on the right device at the right time, with patented co-location detection and intelligent alarm suspension designed to reduce alarm fatigue. The company serves acute care hospitals, government healthcare (US DoD/VA), and clinical care professionals, with deployment in over 60% of top US and Canadian hospitals and 20+ DoD/VA facilities.

The product portfolio centers on the Connexall Platform and includes add-on modules: MobileConnex (secure mobile messaging and alarm notifications), Business Insights and Analytics, Clinical Elevate (a 12-month clinically-led workflow optimization program), RTLS Enablement, Telehub Communications Center (centralized telemetry monitoring), Building Automation (IoT and predictive facility management), and Fall Prevention (environmental sensors). The platform integrates with Epic (listed in Epic Toolbox as Alert Manager), Active Directory, SIP telephony, and Building Management Systems. A dedicated Connexall Training Academy (Essentials and Administrator certification) and a Customer Success organization round out the service stack.

Connexall generates revenue through enterprise subscription/recurring software licensing, implementation services, and ongoing maintenance and support contracts, sold primarily via direct regional enterprise sales teams across North America and a Portugal office supporting European customers. Pricing is not publicly disclosed and is quote-based. The company has 251-500 employees and was founder-led by David Tavares until his passing, with Sandy Saggar appointed as CEO in 2025. No external venture or private equity funding rounds are disclosed; the company remains privately held under GlobeStar Systems Inc.

Name

Connexall

Legal name

GlobeStar Systems Inc.

Website

https://connexall.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Connexall is a healthcare middleware and clinical communication platform that integrates nurse call, patient monitors, smart beds, EHRs, and IoT systems to route intelligent alarms and reduce alarm fatigue in acute care hospitals, serving over 60% of top US and Canadian hospitals.

Ownership category

akta.pro rank

Product category

Healthcare Clinical Communication and Alarm Management Software

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

akta.pro secondary industries

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Healthcare communication software
• Clinical alarm management
• Hospital interoperability platform
• Patient safety solutions
• Clinical workflow integration

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Communication Platform License: Connexall operates as a software platform provider for healthcare facilities, delivering enterprise-grade integration and communication solutions. Revenue appears to be generated through software licensing, implementation services, and ongoing maintenance/support contracts. The company provides a class II medical device software platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Connexall provides a vendor-neutral, device-independent healthcare communication and alarm management software platform that integrates disparate hospital systems—including nurse call, patient monitors, smart beds, IV pumps, EHRs, RTLS, and building automation—into a single interoperability layer that routes the right alert to the right clinician on the right device. The platform is delivered as a Class II medical device software solution sold to hospitals and health systems, accompanied by implementation, training, and managed clinical optimization services such as the Clinical Elevate program.

Product overview

Connexall is a unified enterprise healthcare communication platform built as a single integrated system rather than separate modules. The core Connexall Platform serves as the central middleware connecting disparate healthcare systems (nurse call, patient monitors, smart beds, IV pumps, EHRs, RTLS, building automation) to deliver intelligent alarm management and clinical communication. Key add-on modules include MobileConnex for mobile access and secure messaging, Business Insights and Analytics for real-time outcome visibility, Clinical Elevate for workflow optimization consulting, RTLS Enablement for location-based services, Telehub for centralized telemetry monitoring, and Building Automation for facility IoT integration. The platform is vendor-neutral and device-independent, integrating with Epic (listed in Epic Toolbox), Building Management Systems, Active Directory, and various clinical systems. As a Class II medical device software, it supports DoD and VA government healthcare facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Clinical Elevate: A human-centered, clinically led workflow and alarm optimization program designed to reduce alarm fatigue and empower frontline clinicians through a 12-month engagement approach.
• MobileConnex
• Clinical Elevate
• WorldConnex
• Telehub Communications Center
• Connexall Training Academy

Products and services

• Connexall Platform A sophisticated end-to-end integration and communication platform that delivers hospital-wide interoperability, connecting people, systems, tasks, and devices. It supports clinical workflow by communicating the right information to the right person at the right time on the right device. Vendor-neutral and device-independent, integrating nurse call, patient monitors, smart beds, IV pumps, EHRs, RTLS, and building automation. Sold to hospitals, health systems, and government healthcare facilities.
• MobileConnex Mobile application enabling healthcare facilities to receive alarm notifications, real-time alarm updates, and secure text messaging between users. Features alarm notifications with intelligent options to acknowledge, escalate, and activate alerts, and the ability to initiate workflows and analyze patterns. For clinical, operational, and support teams.
• Telehub Communications Center Centralized monitoring and alerting solution that centralizes telemetry operations by integrating with existing patient monitoring systems regardless of vendor. Provides unified command center for faster response times and clearer clinical communication. For hospitals seeking consolidated telemetry operations.
• Clinical Elevate Program Human-centered, clinically-led workflow and alarm optimization program delivered as a 12-month engagement using a phased approach (Discovery, Observation, Data-Driven Change) to reduce alarm fatigue, optimize communication workflows, and empower frontline clinicians. Delivered by advanced practice nurses with ER, ICU, NICU, and nursing informatics backgrounds.
• Building Automation Solution Smart Buildings solution integrating AI automation, IoT connectivity, and predictive analytics with Building Management Systems. Features leak detection, energy efficiency automation, predictive maintenance, and centralized facility-wide control for hospitals and healthcare facilities.
• Government Healthcare Solutions Integrated platform tailored for United States Department of Defense and Veterans Affairs healthcare facilities. Supports emergency preparedness, connected military hospital capabilities, and clinical system integrations with enhanced security. Sold to DoD and VA medical facilities.

Quantifiable outcome

• 43% reduction in alarms across facilities
• +5 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability10 records

Feature7 records

Partnerships

One partnership is on record.

• EpiccoreTechnology or Integration · 8 July 2025Connexall integrated as Alert Manager in the Epic Toolbox, enabling seamless clinical alerting and interoperability with Epic Rover and Haiku applications. This partnership routes messages from disparate technologies (nurse call, patient monitoring, IV pumps, ventilators, RTLS, smart beds) directly to Epic users while sharing care team assignments from Epic.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vocera Communications (now Stryker): Vocera is a clinical communication and alarm management platform widely used by acute-care hospitals for secure messaging, hands-free voice, and clinical workflow; acquired by Stryker in 2022 to scale healthcare communication offerings directly comparable to Connexall.
• Ascom: Ascom delivers clinical mobility, nurse call integration, and alarm management solutions for hospitals with deep device interoperability, closely matching Connexall's vendor-neutral middleware positioning across acute care.
• Spok (formerly Amcom Software): Spok provides secure clinical messaging, alarm and event notification middleware, and on-call scheduling for hospitals, directly competing with Connexall's MobileConnex and intelligent alarm routing capabilities.
• TigerConnect: TigerConnect offers a clinical collaboration platform spanning secure messaging, role-based alerts, and alarm management integrations, increasingly competing with Connexall in hospital communication and workflow modernization.
• Imprivata: Imprivata provides healthcare workflow and secure communication solutions including clinical messaging and identity-enabled access, addressing similar hospital interoperability and care team coordination use cases as Connexall.
• Rauland (AMETEK): Rauland is a long-established nurse call systems vendor now part of AMETEK; its patient-staff communication products overlap with Connexall's clinical communication and nurse-call integration capabilities in acute hospitals.

Broad incumbents

• GE Healthcare (Clinical Communication & Alarm Management): GE Healthcare offers broad hospital monitoring and alarm management products that overlap with parts of Connexall's platform; as a large incumbent with bundled device-and-software offerings, it sets competitive dynamics in patient monitoring integrations.
• Philips Healthcare (Clinical Communication): Philips provides patient monitoring, clinical decision support, and care collaboration tools across its broad healthcare portfolio, competing adjacent to Connexall in alarm fatigue mitigation and clinician communication.
• Hillrom / Baxter Patient Monitoring: Hillrom (now part of Baxter) builds smart beds, vital signs monitors, and clinical communications infrastructure that compete and integrate with Connexall, especially as smart-bed alarm streams flow through middleware.
• Microsoft Teams (Healthcare): Microsoft Teams is increasingly used for secure clinical messaging and care team collaboration in hospitals, providing a general-purpose incumbent platform that competes with dedicated clinical communication middleware like Connexall.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Connexall1
• LinkedInlinkedin.com/company/connexallgss
• Xx.com/ConnexallGSS

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connexall