Medexo
Medexo GmbH is a Berlin-based, privately held medical services company that operates Promedicly, a digital platform connecting patients with medical specialists to obtain remote second opinions on diagnoses and treatment plans across Europe.
- Company typePrivate
- Founded2012
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Medexo does
Medexo GmbH is a Berlin-based, privately held medical services company founded in 2012 that operates Promedicly, a digital platform for obtaining remote medical second opinions. The product connects patients with medical specialists to validate diagnoses and review treatment plans, addressing diagnostic uncertainty for both individual patients and healthcare stakeholders. The company is structured as a German GmbH with 11–50 employees, a slim executive team led by CEO/Managing Director Jan-Christoph Loh and CFO & Commercial Director Tim Niemeyer, and operates within Europe with a German-language digital presence reachable Monday through Friday via phone and email. There is no public-facing pricing, no mobile app, no API, and no documented third-party integrations or partnerships.
The platform itself is described as a direct-to-patient digital channel; no proprietary AI/ML, automation, or specialist-matching algorithm is disclosed, and there is no evidence of patents, regulatory certifications, or formal accreditations that would constitute a regulatory moat. The revenue model is not publicly disclosed, and customer concentration between direct patients, healthcare providers, and insurance partners cannot be determined from available data. Capital history is sparse: a single funding round of approximately $1.33M from ApolloCapital was recorded in November 2015, and no subsequent raises, M&A, product launches, or geographic expansions have been disclosed in the public record.
Medexo therefore presents as a small, narrowly focused digital health operator that has maintained continuity for over a decade on a single product line, with limited public evidence of product velocity, channel diversification, or technology investment. For an investment audience, the core diligence questions are revenue scale and mix, payor and specialist concentration, the durability of the Promedicly brand in a competitive German second-opinion market, and the absence of any visible AI or automation roadmap relative to better-funded peers.
Medexo firmographics
Firmographics- Name
- Medexo
- Legal name
- Medexo GmbH
- Website
- https://medexo.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Medexo GmbH is a Berlin-based, privately held medical services company that operates Promedicly, a digital platform connecting patients with medical specialists to obtain remote second opinions on diagnoses and treatment plans across Europe.
- Ownership category
- akta.pro rank
Medexo industry classification
Industry- Product category
- Medical Second Opinion Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
- akta.pro secondary industry
- Second Opinion & Expert Matching Platforms (HLALALAC)
Keywords
Where Medexo is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Medexo business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Distribution channels1 record
Medexo product offering
Product offeringCore offering
Medexo operates Promedicly, a digital medical second opinion platform that connects patients with medical specialists for remote consultations to validate diagnoses and treatment recommendations. The service enables patients and healthcare providers to obtain expert professional second opinions on medical cases without requiring in-person visits. The company is headquartered in Berlin and delivers its service Monday through Friday during business hours.
Product overview
Medexo GmbH operates as a medical services company offering a single unified platform called Promedicly, which provides remote second opinion services. The platform connects patients with medical specialists to receive expert professional consultations on their diagnoses and treatment plans. The company is headquartered in Berlin and serves patients Monday through Friday.
Differentiator
Problem solved
Functional benefit
Brands
- Promedicly: Medical second opinion platform offered by Medexo
Products and services
- Promedicly Medical second opinion platform that enables patients to obtain expert medical consultations remotely by connecting them with medical specialists for professional second opinions on diagnoses and treatment recommendations. Target users are patients seeking diagnosis validation, as well as healthcare providers and insurance companies.
Companies that use Medexo
Customer profileSegments1 record
Ideal customer profiles2 records
Medexo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Medexo partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights4 records
Medexo competitors and assessment
Company assessmentDirect peers
- Medigo: Berlin-headquartered platform offering medical second opinions and cross-border treatment coordination, directly comparable to Medexo/Promedicly in geography, customer base, and core service offering.
- WorldCare International: Provider of medical second opinions and expert consultations to patients and insurers, directly comparable in service model to Medexo's Promedicly platform.
- ConsumerMedical: US-based medical second opinion and healthcare navigation service for employers and patients, directly comparable to Medexo in value proposition (diagnosis/treatment validation) and B2B2C distribution angle.
Broad incumbents
- Best Doctors (InterConsultation by Teladoc Health): One of the largest global medical second opinion services, now part of Teladoc Health, serving the same patient and employer need as Medexo at much larger scale.
- Cleveland Clinic MyConsult: Online second opinion service run by a major US hospital system, offering physician-mediated expert reviews of diagnoses and treatment plans — same category of service as Promedicly, anchored by brand-name specialists.
- Advance Medical (Teladoc Health): Medical second opinion and expert medical opinion service, now part of Teladoc Health, comparable to Medexo in service category but operating at global incumbent scale.
- Included Health: Virtual care and expert medical opinion platform combining primary care, mental health, and specialty expertise; broader than Medexo but directly overlaps on the second opinion and care navigation use case.
Regional players
- Medi24: Swiss telemedicine and second opinion provider comparable in service offering to Medexo, but primarily serving Switzerland rather than Germany.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Medexo social profiles
Digital presenceMedexo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medexo leadership team
Management profileNumber of profiles
Profiles2 records
Medexo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medexo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medexo
What does Medexo do?
Medexo operates Promedicly, a digital medical second opinion platform that connects patients with medical specialists for remote consultations to validate diagnoses and treatment recommendations. The service enables patients and healthcare providers to obtain expert professional second opinions on medical cases without requiring in-person visits. The company is headquartered in Berlin and delivers its service Monday through Friday during business hours.
Is Medexo a public or private company?
Medexo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Medexo founded?
Medexo was founded in 2012. It employs 11 to 50 people.
Where is Medexo based?
Medexo is headquartered in Berlin, Germany, in the Europe region.
Who are Medexo's main competitors?
Direct peers on record are Medigo, WorldCare International and ConsumerMedical. Broad incumbents are Best Doctors (InterConsultation by Teladoc Health), Cleveland Clinic MyConsult, Advance Medical (Teladoc Health) and Included Health. Medi24 is listed as a regional player.
Does Medexo have an API?
No public API is recorded for Medexo.
What industry is Medexo in?
Medexo's product category is Medical Second Opinion Services. Its primary akta.pro industry code is HLALAAAF, Virtual Second Opinion & Care Navigation Platforms, with a secondary code of HLALALAC, Second Opinion & Expert Matching Platforms. Its NAICS code is 62111 and its SIC code is 8011.