What Medigo Software does

Medigo Software (Công Ty Trách Nhiệm Hữu Hạn Medigo Software) is a Vietnam-based mobile-first e-pharmacy and telehealth platform founded in July 2019 and headquartered in Ho Chi Minh City. The company operates a consumer-facing application that connects Vietnamese patients with a network of over 1,000 GPP-certified partner pharmacies and licensed doctors, offering 24/7 medication ordering with a 30-minute home delivery promise, free pharmacist consultations, and on-demand multi-specialty doctor consultations (gynecology, pediatrics, cardiology, dermatology, etc.) starting at 49,000 VND per session. Its product portfolio spans prescription and OTC medicines, nutritional supplements, medical devices, personal care, and reproductive health products, supplemented by deterministic digital health tools (BMI, ovulation, and pregnancy due date calculators) and a library of SEO-driven health education content.

The platform is built on a two-sided marketplace model: Medigo does not hold inventory itself but aggregates supply from partner pharmacies for fulfillment, while brokering consultations from a network of affiliated physicians. Revenue is generated through transaction-based commissions or margins on medicine sales and per-session fees on teleconsultations, with pricing in Vietnamese Dong and free delivery on qualifying orders. The technology stack is a proprietary mobile app (Android-primary, with a complementary web storefront at medigoapp.com), distributed primarily through app store optimization and content marketing rather than paid acquisition. The company has raised $3 million in disclosed venture funding across two rounds — a $1M seed from Touchstone Partners in 2021 and a $2M Series A led by East Ventures with Pavilion Capital and Touchstone Partners in 2023 — and currently operates with 11-50 employees. Founders Ha Le (CEO) and Liem Pham Tan (Co-founder & CTO) lead the company, with Lê Hữu Hà serving as legal representative of the registered Vietnamese entity.

Name

Medigo Software

Legal name

Công Ty Trách Nhiệm Hữu Hạn Medigo Software

Website

https://medigoapp.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Medigo Software operates a Vietnam-based mobile e-pharmacy and telehealth platform connecting consumers to 1,000+ GPP-certified pharmacies for 30-minute medication delivery and 24/7 doctor consultations. It serves Vietnamese general consumers across HCMC and Hanoi with a transaction-fee marketplace model.

Ownership category

akta.pro rank

Product category

Online Pharmacy and Telehealth

NAICS

Pharmacies and Drug Retailers (456110), Software Publishers (5132)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

akta.pro secondary industries

Pharmacy & Health Essentials Delivery (CRAFAFAI), Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)

Keywords

• Online pharmacy platform
• Telehealth consultations
• Medicine delivery service
• Pharmacist advisory
• Digital health platform

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Medicine Product Sales: Medigo earns transaction-based revenue from the sale of medications and health products through its platform, connecting customers with partner pharmacies. The company takes a commission or margin on each sale fulfilled through the app.
2. Teleconsultation Fees: Revenue generated from online doctor consultation services where patients pay for virtual medical consultations. Prices start from 49,000 VND per consultation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Medigo Software operates a mobile-first e-pharmacy and telehealth platform that connects Vietnamese consumers with a network of over 1,000 GPP-certified partner pharmacies for rapid medicine delivery and provides 24/7 online consultations with licensed pharmacists and doctors across multiple specialties. The platform processes medication orders through its app and web storefront, takes a margin on product sales fulfilled by partner pharmacies, and charges per-session fees starting at 49,000 VND for online doctor consultations.

Product overview

Medigo Software operates a comprehensive telehealth platform combining online pharmacy delivery with 24/7 medical consultation services. The core offering consists of the Medigo App (mobile/web platform) for ordering medications with 30-minute delivery, connected to a network of over 1,000 GPP-certified pharmacies. The platform provides two complementary consultation services: Doctor Consultation Service (doctor consultations from 20+ specialties) and Pharmacist Consultation Service (free 24/7 medication guidance). Supporting tools include BMI Calculator, Ovulation Calculator, and Due Date Calculator. The product portfolio encompasses Medications (15+ categories), Nutritional Supplements, Medical Devices, Personal Care & Beauty Products, and Reproductive Health Products. The platform also offers health knowledge articles and a disease/ingredient database for patient education.

Differentiator

Problem solved

Functional benefit

Products and services

• Medigo App - Online Pharmacy Delivery Platform Mobile and web application that lets Vietnamese consumers browse and order prescription medicines, OTC drugs, supplements, medical devices, and personal care products for delivery within 30 minutes, 24/7, with access to pharmacists and doctors for consultation. It is the customer-facing storefront and primary transaction channel, sourcing inventory from a network of more than 1,000 GPP-certified partner pharmacies.
• Doctor Consultation Service (Tư vấn Bác sĩ Online) 24/7 virtual medical consultation service connecting patients with licensed physicians from multiple specialties including obstetrics, urology, pediatrics, dermatology, and general practice, accessible through the Medigo app with per-session fees starting from 49,000 VND.
• Pharmacist Consultation Service (Dược sĩ tư vấn) Free 24/7 pharmacist advisory service included with the Medigo platform that helps users understand medication usage, safety, and interactions, available every day including holidays.

Quantifiable outcome

• 1,000+ GPP-certified pharmacies connected nationwide
• +3 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Alodokter: Indonesian telehealth platform with integrated pharmacy and doctor consultation services. Closely comparable product surface to Medigo (consult + delivery + content), though geographically focused on Indonesia.
• Doctor Anywhere: Southeast Asia telehealth and online pharmacy platform operating across Singapore, Thailand, Vietnam, and other markets. Highly comparable business model combining teleconsultation with medicine delivery, though headquartered in Singapore rather than Vietnam.
• Halodoc: Indonesia's leading integrated telehealth and online pharmacy platform, offering doctor consultations, medicine delivery, and home lab services. Comparable end-to-end model to Medigo though operating in Indonesia rather than Vietnam.

Broad incumbents

• Vinmec: Vietnam's largest private hospital network operated by Vingroup, with a growing telehealth and digital pharmacy offering. Competes more broadly across healthcare delivery rather than specializing in the pharmacy-plus-telehealth niche.

Direct peers

• eDoctor: Vietnamese telehealth platform offering online doctor consultations and digital health services. Closely comparable to Medigo on the teleconsultation side, though with less emphasis on pharmacy delivery.
• Long Châu (FPT Retail): Vietnam's largest pharmacy chain operated by FPT Retail, with extensive physical footprint and an expanding online pharmacy and telehealth offering. Directly competes with Medigo on online medicine ordering and teleconsultation in the same Vietnamese market.
• Pharmacity: Major pharmacy retail chain in Vietnam with growing online ordering and home-delivery capabilities. Competes head-to-head with Medigo on consumer-facing pharmacy fulfillment and is rapidly digitizing its customer experience.

Emerging players

• Jio Health: Vietnam-based digital health platform offering teleconsultation, home visits, and pharmacy services. Direct regional peer within Vietnam targeting similar consumer healthcare access pain points.
• Buymed (thuocsi.vn): Vietnamese pharma distribution platform connecting pharmacies to suppliers, with a growing consumer-facing pharmacy marketplace. Operates in adjacent territory to Medigo, primarily B2B but expanding toward retail.
• Practo: India- and SEA-focused digital health platform combining doctor booking, teleconsultation, and pharmacy delivery. Comparable integrated marketplace model, though more mature and operating across multiple Asian markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/medigoApp
• LinkedInlinkedin.com/company/medigo-software

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medigo Software