CloudNine
CloudNine provides on-premise and SaaS eDiscovery automation software—processing, review, and production of electronically stored information—plus professional services, serving AM Law 100 and mid-market law firms, Fortune 500 corporations, and government agencies.
- Company typePrivate
- Founded2004
- HeadquartersHouston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What CloudNine does
CloudNine is a privately held, Houston-based eDiscovery technology company founded in the early 2000s and currently backed by Crest Rock Partners. It provides both on-premise and SaaS platforms that automate the collection, processing, review, and production of electronically stored information for law firms, corporations, and government agencies. The product ecosystem comprises CloudNine Review (SaaS review platform with a forthcoming on-premise variant launching June 30, 2026), CloudNine LAW (on-premise processing, imaging, and production), CloudNine Concordance (on-premise litigation database and review), CloudNine Analyst (modern-data processing for chat, text, Slack, Teams—originating from the 2021 ESI Analyst acquisition and fully integrated into Review in 2024), and CloudNine Explore (Early Case Assessment). The platform handles 4,800+ file types with automated OCR, near-duplicate detection, email threading, and language detection, and supports industry-standard formats including .DAT, RSMF, and load files for interoperability with Relativity and other downstream systems. Certification posture includes SOC 2 Type II, ISO 27001-class, and NIST 800-53 Rev4 (with FIPS and STIG baselines) to address government and regulated-industry buyers.
CloudNine monetizes through software subscriptions (flat-fee unlimited, pay-per-GB, and multi-year volume tiers), processing-as-a-service on a usage basis, and a professional services portfolio covering forensic collection, discovery consulting, managed review, and project management. Distribution is hybrid: direct enterprise sales for AM Law 100 and Fortune 500 accounts, self-service SaaS onboarding for smaller matters (registration-to-review in under five minutes), Carahsoft as Master Government Aggregator for federal/state/local agencies via NASPO ValuePoint and OMNIA Partners, and technology integration partners (eDiscovery AI, Pinpoint Labs, Oxygen Forensics, Mitratech) that extend the platform across the broader EDRM lifecycle. Named enterprise customers include Morrison Foerster, Baker Botts, Dentons, Haynes Boone, Shearman & Sterling, and Bingham McCutchen; mid-market customers include Murphy & King, Beasley Allen, and Smyser Kaplan & Veselka. The company has earned Legalweek 2024 Best Emerging Technology recognition and multiple G2 Spring 2024 badges including Momentum Leader and Easiest to Use.
CloudNine firmographics
Firmographics- Name
- CloudNine
- Legal name
- CloudNine
- Website
- https://cloudnine.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CloudNine provides on-premise and SaaS eDiscovery automation software—processing, review, and production of electronically stored information—plus professional services, serving AM Law 100 and mid-market law firms, Fortune 500 corporations, and government agencies.
- Ownership category
- akta.pro rank
CloudNine industry classification
Industry- Product category
- eDiscovery Software
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)
Keywords
Where CloudNine is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CloudNine business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: CloudNine generates revenue primarily through software subscriptions for its eDiscovery platforms including CloudNine Review (SaaS), CloudNine LAW, and CloudNine Concordance. Pricing is based on consumption or subscription models with flat fee options for unlimited usage and pay-per-use models based on data volume (GB).
- Professional Services: CloudNine offers comprehensive professional services including managed review, discovery consulting, project management, forensic collection, processing as a service, and technical services. These complement the software offerings and are delivered by experienced teams of information technology, project management, and legal professionals.
- Processing as a Service: High-volume data processing services where CloudNine processes customer data and delivers clean, usable outputs ready for review or production. Supports flexible deliverables including native exports, image productions, OCR text, searchable PDFs, and load-ready exports.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Flat Fee (Usage-based Subscription) |
| Usage-based | Pay-as-you-go | Pay-Per-Use Model |
| Subscription | Multi-year contract | Volume-Based Subscription |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
CloudNine product offering
Product offeringCore offering
CloudNine sells an integrated eDiscovery software suite that automates collection, processing, review, and production of electronically stored information for legal matters. Its products span on-premise processing and review (CloudNine LAW, CloudNine Concordance) and cloud-based review (CloudNine Review), supporting over 4,800 file types including modern chat platforms (Slack, Teams, text messages) without forcing conversion to static documents. The company complements the software with professional services such as managed review, forensic collection, and discovery consulting.
Product overview
CloudNine offers both on-premise and SaaS eDiscovery solutions organized as an integrated product ecosystem. The core product suite includes CloudNine Review (cloud-based SaaS review platform), CloudNine Review On-Premise (enterprise-controlled deployment), CloudNine LAW (on-premise processing and imaging), and CloudNine Concordance (on-premise review). The acquired CloudNine Analyst module handles modern data processing and is integrated into Review. CloudNine Explore provides early case assessment capabilities. All products support the full eDiscovery lifecycle from collection through production, with hybrid workflows enabled by interoperability between LAW, Concordance, and Review. Professional services (collection, managed review, consulting) complement the software-only automation offering. The company was recognized with the Best Emerging Technology (Non-AI) award at Legalweek 2024 and serves law firms, corporations, and government agencies.
Differentiator
Problem solved
Functional benefit
Brands
- CloudNine Review: SaaS-based eDiscovery review platform for uploading, reviewing, tagging, redacting, and producing documents securely. The first unified review platform supporting both traditional and modern data types including text messages, chats, and collaboration platforms.
- CloudNine LAW
- CloudNine Concordance
- CloudNine Analyst
- CloudNine Explore
Products and services
- CloudNine Review (SaaS) Cloud-based eDiscovery document review platform providing upload, review, tagging, redacting, and production capabilities for law firms, corporations, and government agencies. Supports self-service ingestion and production with pricing based on subscription or per-GB usage.
- CloudNine Review On-Premise On-premise deployment option for CloudNine Review providing organizations full data control, enhanced security, and predictable cost structures without cloud hosting fees. Targets government agencies and security-sensitive enterprises through Carahsoft contract vehicles.
- CloudNine LAW On-premise eDiscovery processing, imaging, and production solution handling 4,500+ file types with automated OCR, deduplication, and metadata extraction. Includes the Turbo Import scalable ingestion engine and Turbo Imager tool, and is often paired with CloudNine Review for hybrid workflows. Certified for NIST 800-53 Rev4.
- CloudNine Concordance On-premise litigation database for document management and review, providing local review and production inside the client's environment with drag-and-drop case organization, powerful search engine, multi-user support, and air-gapped deployment. Uses the industry-standard .DAT file format.
- CloudNine Analyst Modern data processing and analysis module that converts raw chat logs from Slack, WhatsApp, SMS, and similar platforms into readable conversations with preserved metadata, timestamps, users, and attachments. Fully integrated into CloudNine Review as of June 2024.
- CloudNine Explore Early Case Assessment (ECA) tool that reduces large document sets prior to costly review and expands PST and OST email containers including nested attachments for complete content visibility, helping legal teams assess case data early in the discovery process.
- Professional Services Comprehensive eDiscovery professional services portfolio including forensic collection, processing-as-a-service, discovery consulting, managed eDiscovery, managed review, project management, and technical services delivered by U.S.-based teams of IT, project management, and legal professionals.
Quantifiable outcome
- 80-90% data reduction on initial processing
- +5 more outcomes
Companies that use CloudNine
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles3 records
CloudNine technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability12 records
Feature5 records
CloudNine partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered strategic and core.
- MitratechstrategicIntegration partnership connecting Mitratech LegalHold with CloudNine Review to create a unified EDRM workflow. Custodian data transfers directly from legal hold into CloudNine Review without manual intervention, eliminating manual handoffs, reducing costs, and accelerating the entire eDiscovery lifecycle from preservation through production.
- Pinpoint LabsstrategicIntegration partnership connecting Pinpoint Labs' CrossCopy Enterprise and CrossCopy Mobile with CloudNine's processing and review ecosystems. This enables users to collect mobile, local, and cloud-based data sources including messages, files, and structured content and easily export results into CloudNine Review for seamless analysis, review, and production. The partnership reduces friction, strengthens defensibility, and helps legal teams manage complex datasets.
- Carahsoft Technology CorpcoreCarahsoft serves as CloudNine's Master Government Aggregator for Public Sector distribution. Under this partnership, Carahsoft delivers CloudNine's cloud-based and on-premise eDiscovery platforms to Federal, State, and Local Government agencies through resellers and NASPO ValuePoint and OMNIA Partners contracts. This partnership enables government agencies to access CloudNine solutions through established government procurement channels.
- eDiscovery AIstrategicStrategic partnership enabling CloudNine to offer AI as a Service through integration of eDiscovery AI's generative AI technology into CloudNine Review. Capabilities include auto-tagging for relevance and privilege, PII and sensitive data detection, multimedia categorization, AI-based summarization, multilingual content support, and rich media analysis.
- Oxygen ForensicsstrategicPartnership with digital forensics solution provider enabling seamless end-to-end digital evidence collection, analysis, and review. Oxygen Forensic Detective integrates with CloudNine Review, allowing collected data to be deduplicated, threaded, and rendered in native format. The combination enables tagging at message level and full context of cross-communication platform communications.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
CloudNine competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CloudNine social profiles
Digital presenceCloudNine compliance and trust
Trust signalCompliance3 records
CloudNine financial estimates
Financial estimateRevenue estimate
Valuation estimate
CloudNine leadership team
Management profileNumber of profiles
Profiles8 records
CloudNine subsidiaries and ownership
Company hierarchySubsidiaries1 record
CloudNine funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CloudNine M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CloudNine
What does CloudNine do?
CloudNine sells an integrated eDiscovery software suite that automates collection, processing, review, and production of electronically stored information for legal matters. Its products span on-premise processing and review (CloudNine LAW, CloudNine Concordance) and cloud-based review (CloudNine Review), supporting over 4,800 file types including modern chat platforms (Slack, Teams, text messages) without forcing conversion to static documents. The company complements the software with professional services such as managed review, forensic collection, and discovery consulting.
Is CloudNine a public or private company?
CloudNine is a private company. It is classified as private equity controlled and is currently operating.
When was CloudNine founded?
CloudNine was founded in 2004. It employs 101 to 250 people.
Where is CloudNine based?
CloudNine is headquartered in Houston, United States, in the North America region.
How does CloudNine make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and processing as a Service.
Does CloudNine have an API?
No public API is recorded for CloudNine.
What industry is CloudNine in?
CloudNine's product category is eDiscovery Software. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 5132 and its SIC code is 7372.