Echuca Regional Health

What Echuca Regional Health does

Echuca Regional Health (ERH) is a Victorian Government-funded regional health service headquartered at 226 Service Street, Echuca, Australia, operating continuously since 1882. The organisation delivers an integrated platform of acute, sub-acute, community, and residential aged care services across Northern Victoria and Southern New South Wales, serving a catchment of approximately 52,000 people. Core clinical services include a 24/7 emergency department (around 25,000 presentations annually), medical and surgical wards, a Level 3 maternity unit with 11 beds, a 20-bed rehabilitation and sub-acute ward, renal dialysis (parent-hospital linked to Austin Health), and a cancer and wellness service opened in November 2022. Glanville Village, a wholly-owned 60-bed high-care aged care facility on the hospital grounds, anchors the aged care vertical.

ERH's business model is government-funded under the Australian Medicare system, with most inpatient services provided at no direct charge to Medicare-eligible patients. Revenue streams include Department of Health activity-based funding, Medicare, the Pharmaceutical Benefits Scheme, private health insurance (with no out-of-pocket bed fee for insured inpatients), concessional and standard fees for community services (dietetics $12-$18, dental $32-$128, community rehab $12-$18), and tax-deductible donations channelled through specific fundraising initiatives including the Mental Health and Wellbeing program and the Cancer and Wellness Centre. Operational infrastructure includes an Education and Accommodation Centre built in 2011 ($5M) hosting 350+ tertiary clinical placements annually, Aboriginal Liaison Officers supporting First Nations access, and a network of formal partnerships — University of Melbourne (Rural Health Academic Network), La Trobe University, GoTAFE, Bendigo Health, Austin Health, Northern Health, I-MED Radiology, Austin Pathology, and regional Aboriginal Health Services — that together underpin ERH's teaching hospital and integrated care model.

Name

Echuca Regional Health

Legal name

Echuca Regional Health

Website

https://erh.org.au

Company type

Private

Founded year

1882

Operating status

Operating

Headcount range

101–250 employees

Short description

Echuca Regional Health is a Victorian Government-funded regional health service headquartered in Echuca, Australia, delivering integrated acute, sub-acute, community, and residential aged care to approximately 52,000 people across Northern Victoria and Southern New South Wales.

Ownership category

akta.pro rank

Product category

Regional Healthcare Services

NAICS

Continuing Care Retirement Communities (623311), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Hospitals (8060), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Rental / Fee-for-Service CCRCs (HLADAEAB)

Keywords

• Regional healthcare services
• Hospital services
• Aged care services
• Community health
• Emergency medical services

Headquarters

HQ city

Echuca

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government-Funded Healthcare Services: Publicly funded health service under Australian Medicare system, providing services covered by Medicare without direct patient charges for most public patients
2. Private Health Insurance: Revenue from private health insurance claims for private room accommodation and treatment, with no out-of-pocket bed fee for insured patients
3. Donations and Fundraising: Tax-deductible donations (over $2) accepted, including memorial donations, bequests, and fundraising for specific initiatives like Mental Health and Wellbeing and Cancer and Wellness Centre
4. Community Health Services Fees: Concession rates for community health services including dietetics ($12 concession/$18 non-concession), dental services ($32 per visit), and community rehabilitation ($12 per visit)
5. Pharmaceutical Benefits Scheme (PBS): Pharmacy services billed under PBS system for medication dispensing

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Echuca Regional Health is a public regional health service delivering acute, sub-acute, community, and residential aged care services to approximately 52,000 people in Northern Victoria and Southern NSW. Core offerings include a 24/7 Emergency Department, surgical and medical inpatient wards, maternity services, cancer and wellness treatment, renal dialysis, rehabilitation, residential aged care, and home-based community nursing. The service operates under Australia's Medicare system with most inpatient care free for eligible patients, supplemented by community fees, private health insurance, and donations.

Product overview

Echuca Regional Health (ERH) is a regional health service providing acute, sub-acute, community, and residential aged care services across Northern Victoria and Southern NSW. The organization operates as a platform of interconnected clinical services including the Cancer and Wellness Centre (offering chemotherapy, medical oncology, and wellness programs), Glanville Village (60-bed aged care facility), ERH at Home (hospital-in-the-home), Emergency Department (24/7 with ~25,000 presentations annually), Maternity Unit (level 3 service), Rehabilitation and Sub Acute Ward (20 beds), Renal Dialysis Unit, and extensive outpatient services. Supporting infrastructure includes an Education Department (offering clinical placements to 350+ students annually) and an Accommodation Centre for visiting staff and students. ERH is a teaching hospital affiliated with University of Melbourne and La Trobe University.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department
• Maternity Unit
• Rehabilitation and Sub Acute Ward
• Renal Dialysis Unit
• Cancer and Wellness Centre
• Glanville Village Aged Care
• ERH at Home
• Community Nursing
• Community Rehabilitation Centre
• Dietetics and Nutrition Services
• Dental Services
• Community Palliative Care
• Complex Care
• Day Surgical Unit
• Pharmacy Services
• Radiology and Medical Imaging
• Pathology Collection Centre
• Transition Care Program
• Telehealth Services
• Education Department and Clinical Placements
• ERH Accommodation Centre

Quantifiable outcome

• Emergency Department with approximately 25,000 presentations annually
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Austin HealthcoreStrategic or Co-development PartnerAustin Health is the parent hospital for ERH's Renal Dialysis Unit. ERH dialysis clients are referred through Austin Health, and the unit offers maintenance haemodialysis with links to parent hospital services.
• University of Melbourne Department of Rural HealthcoreStrategic or Co-development PartnerKey research partner through the Rural Health Academic Network (RHAN) program, which aims to build research capability and capacity in partner regional and rural health services. ERH is part of the Rural Health Academic Network.
• Bendigo Health Care GroupcoreStrategic or Co-development PartnerFormal partnership with Bendigo Health for the Transition Care Program. ERH is part of the Loddon Mallee Local Health Service Network with Bendigo Health as a major partner.
• I-MED RadiologycoreTechnology or IntegrationExternal radiology provider operating at ERH, providing medical imaging services including X-ray, CT, MRI, and other diagnostic imaging through more than 240 locations across Australia.
• Austin PathologycoreTechnology or IntegrationExternal pathology service provider operating the Echuca Collection Centre, committed to high quality, comprehensive, evidence-based pathology services.
• La Trobe UniversitycoreStrategic or Co-development PartnerUniversity partner involved in the $5 million Education Centre renovation in 2011, providing clinical placements for medical, nursing, and allied health students.
• GoTAFEcoreStrategic or Co-development PartnerVocational education partner involved in the $5 million Education Centre renovation in 2011, supporting training and education for allied health assistants and other vocational students.
• Bendigo Health (Loddon Mallee Allied Health Reliever Pool)minorChannel Partner/ Reseller/ DistributorEmployment of allied health reliever pool staff deployed across the Loddon Mallee region including Bendigo, Echuca, Mildura, Swan Hill and other regional communities.
• Northern HealthminorStrategic or Co-development PartnerMedical rotations for Basic Physician Training (BPT) Registrars seconded from Northern Health, accredited by RACP.
• Austin Health (Surgical Registrars)minorStrategic or Co-development PartnerSET2+ Surgical Registrars on six-monthly secondments from Austin Health, accredited by RACS.
• Aboriginal Health Services NetworkcoreStrategic or Co-development PartnerPartnership with Aboriginal health services including Njernda Health Services, Rich River Health Group, Rumbalara, and Viney Morgan AMS to support Aboriginal and Torres Strait Islander community access to healthcare.

Scale indicators9 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Ballarat Health Services: Large regional health service in Western Victoria providing comprehensive acute, sub-acute, aged care, and community services. Larger than ERH but operating a directly comparable regional integrated health service model with similar funding and workforce dynamics.
• Goulburn Valley Health: Regional health service in Shepparton, Victoria, providing acute, sub-acute, community, mental health, and aged care services to a rural and regional catchment. Similar service breadth and population profile make it a closely comparable regional peer.
• Latrobe Regional Health: Regional health service in Gippsland, Victoria, providing acute, sub-acute, community, and aged care services to a similar catchment population. ERH board member Christopher Sykes serves as Corporate Counsel at Latrobe Regional Health, indicating direct professional familiarity between the two organizations.
• Mildura Base Hospital: Regional public hospital in Northwest Victoria providing acute, sub-acute, and emergency services to a remote rural catchment. Comparable in scale and operating model, particularly relevant given both serve geographically dispersed cross-border communities.
• Bendigo Health Care Group: Largest regional health service in the Loddon Mallee region of Victoria, providing acute, sub-acute, community, mental health, and aged care services. A formal partner of ERH in the Transition Care Program and Loddon Mallee Local Health Service Network, making it the closest comparable in scale and service mix.
• Northeast Health Wangaratta: Regional health service in Northeast Victoria providing acute, sub-acute, community, and aged care services to a rural catchment. Similar bed-count profile and integrated service model make it a directly comparable peer in the Victorian regional health network.
• Swan Hill District Health: Smaller regional health service in Northern Victoria providing acute, sub-acute, community, and aged care services. Comparable in size and integrated service model, and part of the same Loddon Mallee regional network with which ERH partners.
• Albury Wodonga Health: Cross-border regional health service spanning the Victoria-NSW border, serving a catchment of similar size with comparable integrated service offerings. ERH board member Janet Chapman previously served as Interim CEO and Deputy CEO at Albury Wodonga Health, demonstrating direct peer comparability in governance and operating model.

Broad incumbents

• Austin Health: Major metropolitan tertiary health service in Melbourne and parent hospital for ERH's Renal Dialysis Unit. Provides surgical registrars to ERH and operates Austin Pathology services on ERH's campus, functioning as a higher-level specialty referral and clinical support partner rather than direct competitor.

Others

• Royal Flying Doctor Service (Victoria): Provides aeromedical retrieval and primary healthcare services to rural and remote Victorian communities. Operates as an enabler and complement to fixed-site regional health services like ERH rather than a direct competitor, but operates within the same regional healthcare ecosystem and funding environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/echucaregionalhealth
• Instagraminstagram.com/echucaregionalhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Echuca Regional Health