Tutto Bene

What Tutto Bene does

Tutto Bene (legal entity TOO Gelato Tutto Bene) is an Almaty, Kazakhstan-based manufacturer of Italian-style gelato founded in 2009 and bootstrapped by founder Yulia Rakhilkina (with Viktor Belov as Director). The company produces gelato using traditional Italian handcraft methods, including Italian-supplied equipment from Valmar Global and Homak and ingredient know-how via partner OOO Dzelato; output is differentiated from classical ice cream by lower overrun (max 45%), lower fat (max 12%), and higher serving temperature (-16°C). Its core product portfolio comprises gelato in 400g and 1500g jars (27+ cream-based flavors, yogurt-based flavors, 13 sorbet flavors, with 40+ jar varieties available at the factory), ice cream cakes in both stock and custom ('Create Your Own Cake') formats, plus milk shakes, coffee drinks, and most recently a Pina Colada mocktail built on lactose-free coconut gelato.

The business generates revenue through three parallel engines. Direct-to-consumer comes from a network of five own points in Almaty (the April 2022 production factory + café on Navoi 208/6 with a glass-walled production view, plus four mini-gelaterias inside TRC Dostyk Plaza, Mega Alma-Ata, Mega Alma-Ata 2, and Mega Park), an own e-commerce storefront with same-day Almaty delivery, and is amplified by aggregators (Wolt within 5km, Yandex Delivery), marketplaces (Kaspi with installment payments, Arbuz online supermarket), and social channels (Instagram @tuttobene.kz, Facebook GelatoTuttoBene). B2B revenue flows from HoReCa gelato supply (delivery within 24 hours; free over 3kg orders) to Almaty cafés and restaurants, co-branded themed SKUs to Cinemax, gelato service at Happylon children's amusement park, and a Dolce Rosa private-label ingredient line marketed as the exclusive gelato production supply brand for Kazakhstan. The third engine is event-driven: three-tier on-site catering (140K–330K KZT for 30–400 guests), factory tours, and children's master classes (4,500–5,000 KZT/child). With 25 employees, ~2,000 scoops/day throughput, and sole operations in Almaty, Tutto Bene operates as a vertically integrated regional premium dessert brand rather than a national or export-oriented one.

Name

Tutto Bene

Legal name

TOO Gelato Tutto Bene

Website

https://tuttobene.kz

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Tutto Bene is an Almaty, Kazakhstan-based manufacturer and retailer of Italian-style gelato founded in 2009, operating five own gelaterias, a production factory with café, and B2B HoReCa and Dolce Rosa ingredient supply lines.

Ownership category

akta.pro rank

Product category

Artisanal Italian Gelato Manufacturing

NAICS

Ice Cream and Frozen Dessert Manufacturing (311520), Flavoring Syrup and Concentrate Manufacturing (31193), Other Specialty Food Retailers (44529)

SIC

Ice Cream & Frozen Desserts (2024), Dairy Products (2020), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Gelato Manufacturing (AFAHAEAD)

akta.pro secondary industry

Ice Cream & Gelato Shops (THAFAGAA)

Keywords

• Italian gelato manufacturing
• Artisanal ice cream
• Ice cream cakes
• HoReCa gelato supply
• Event gelato catering

Headquarters

HQ city

Almaty

HQ country

Kazakhstan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Retail Gelato Sales: Direct sales of gelato scoops, packaged ice cream in jars (400g, 1500g), and ice cream cakes through own retail locations and website.
2. HoReCa B2B Supply: Freshly prepared gelato delivery to cafes and restaurants within one day, serving as dessert menu addition for B2B customers.
3. Event Catering: On-site gelato catering services for private events and corporate functions with mobile bar setup and branded service.
4. Ingredient Supply (Dolce Rosa): Exclusive supplier of Dolce Rosa branded ingredients for gelato production across Kazakhstan, including base mixes, variegato fillings, fruit pastes, and toppings.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels6 records

Core offering

Tutto Bene manufactures and retails authentic Italian-style gelato (djetato) in Almaty, Kazakhstan, producing cream-based (27+ flavors), yogurt-based, and sorbet (13 flavors) varieties with natural ingredients and lower fat than classical ice cream. The company distributes gelato through five own retail gelaterias, a factory cafe with viewing gallery, a direct-to-consumer e-commerce site, delivery aggregators (Wolt, Yandex), marketplaces (Kaspi, Arbuz), B2B HoReCa supply, on-site event catering, and an exclusive Dolce Rosa ingredient brand for other gelato producers in Kazakhstan.

Product overview

Tutto Bene is a manufacturer of Italian gelato (ice cream) operating in Almaty, Kazakhstan since 2009. The product portfolio centers on three core offerings: (1) Gelato in jars - cream-based (27+ flavors), yogurt-based, and sorbet varieties sold in 400g and 1500g packaging; (2) Ice cream cakes - custom celebration cakes assembled from gelato flavors, available in standard sizes (0.5-1.4 kg) or built-to-order via the 'Create Your Own Cake' tool; and (3) Beverages and coffee drinks including milk shakes, Glasse, and Affogato. The company operates gelateria locations in major shopping centers and a production factory with cafe, offering factory tours and children's master classes. B2B services include HoReCa supply of fresh gelato and Dolce Rosa ingredient distribution for gelato production. Off-premises catering brings gelato service to events with three service tiers (30-400 guests). Recent limited-edition offerings include PINA COLADA mocktail and seasonal flavors like Pumpkin and Coconut.

Differentiator

Problem solved

Functional benefit

Brands

• Dolce Rosa: Exclusive ingredient brand for gelato production supplies, including dry mixes, variegato toppings, fruit pastes, and toppings for gelato production in Kazakhstan.

Products and services

• Italian-style Gelato in Jars (Баночки) Authentic Italian-style gelato packaged in 400g jars (8 servings) and 1500g buckets (30 servings), spanning 27+ cream-based flavors, yogurt-based varieties, and 13 sorbet varieties, made from natural ingredients (milk, cream, sugar, nuts, berries, fruits, caramel, chocolate). Available at five gelaterias, the factory cafe, online via tuttobene.kz, and through Wolt, Yandex, Kaspi, and Arbuz delivery channels. Unit pricing from 4,500 KZT (400g) and 13,200 KZT (1500g).
• Ice Cream Cakes (Торты из мороженого) Celebration cakes assembled from gelato in standard 0.5-1.4 kg formats, including Strawberry Heart Bento, Festive, Black Forest, Chocolate-Caramel, Creamy-Raspberry Tale, Cheesecake, SNICKERS, Creamy-Chocolate, Star, Golden Star, Brownie, Tiramisu, OREO, Pistachio Roll with Raspberry, Berry Mix, Cherry Yogurt, and Pumpkin Bento. Priced 9,500-15,000 KZT/kg by variety; available through Dostyk Plaza gelateria, factory cafe, and online.
• Build-Your-Own Custom Ice Cream Cake (Создай свой торт) Online cake configuration tool that lets customers pick gelato flavors, decorations, and specifications to order a one-off custom ice cream cake for celebrations, ordered through tuttobene.kz.
• Milk Shakes (Молочные коктейли) Milkshakes made from Tutto Bene gelato, available for in-store purchase at the gelateria locations, including the flagship Dostyk Plaza gelateria.
• Glasse and Affogato Coffee Drinks Coffee-based gelato beverages sold at gelateria locations, including Glasse (cold coffee topped with gelato, whipped cream, caramel, and chocolate sprinkles) and Affogato (gelato with hot espresso).
• PINA COLADA Mocktail Limited-edition non-alcoholic tropical mocktail made with pineapple juice, ice, and three scoops of lactose-free coconut gelato; served in a 400ml glass at 2,600 KZT at the Dostyk Plaza gelateria.
• Off-Premises Event Catering (Выездное обслуживание) Mobile gelato bar for private parties and corporate events. Three tiers: Cozy (30-100 guests, 8 flavors, 12 kg ice cream, 140,000 KZT), Super (100-250 guests, 6 flavors, 18 kg, 250,000 KZT), and Large (250-400 guests, 9 flavors, 27 kg, 330,000 KZT). Includes branded mobile display counter and team for 1-4 hours.
• Factory Tours (Экскурсия на фабрику) Saturday guided tours of the gelato factory at Navoi 208/6 for children aged 6-10 (groups of 7-9, 1 hour). Children wear uniforms, observe production, and receive three scoops of fresh gelato. 5,000 KZT per child.
• Children's Master Classes (Детские мастер-классы) Family master classes (Wednesday 11:00 and Saturday 14:00) at the factory for children aged 4-8 and parents. Groups of 4-6 children learn to create two gelato-based desserts using pastry bags, syrups, and decorations; each child receives a recipe and certificate. Cost 4,500-5,000 KZT per child.
• Dolce Rosa Gelato Ingredients (Сырье Dolce Rosa) B2B ingredient line for other gelato/ice cream producers in Kazakhstan: gelato base mixes (2 kg foil bags), variegato toppings, fruit pastes for sorbets, flavor pastes, soft-serve mixes (1.75-2.25 kg), and decoration toppings. Distributed exclusively under the Dolce Rosa trademark.
• HoReCa B2B Gelato Supply B2B delivery of freshly prepared gelato to cafes and restaurants in Almaty within 24 hours, for inclusion on dessert menus. Free delivery for orders over 3 kg; payment by cash on delivery or non-cash with contract. Named customers include Cinemax cinema (TRC Dostyk Plaza) and Happylon amusement park (TRC Mega Park).

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Eleven partnerships are on record, tiered minor and core.

• PresidentminorOthersDairy products supplier for ice cream production
• AO RG Brands, Moloko MoyocoreOthersLocal milk supplier providing fresh dairy for gelato production
• TOO Berry CompanyminorOthersBerry supplier for sorbet and ice cream flavors
• Belorusskiy produktminorOthersSupplier of Belarusian dairy and food products
• AndrosminorOthersSupplier of ingredients for gelato production
• TOO AYA konsaltingminorOthersConsulting services for business operations
• TOO Podsolnukh advertisingminorGTM or Marketing PartnerAdvertising partner for marketing and promotional activities
• Dolce RosacoreOEM/ Whitelabel/ Licensing PartnerOwn ingredient brand - exclusive supplier of gelato ingredients under Dolce Rosa trademark in Kazakhstan; includes base mixes, variegato fillings, fruit pastes, and toppings
• WoltminorChannel Partner/ Reseller/ DistributorDelivery aggregator partnership for packaged ice cream delivery within 5km radius of store locations
• Yandex DeliveryminorChannel Partner/ Reseller/ DistributorThird-party delivery service for ice cream orders
• KaspiminorChannel Partner/ Reseller/ DistributorMarketplace platform for online ice cream sales with installment payment options

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Baskin-Robbins: Global ice cream and frozen dessert chain with a presence in Kazakhstan and Central Asia. Competes in the same premium retail dessert category as Tutto Bene with far broader geographic reach and brand recognition.
• Häagen-Dazs Shops: Premium international ice cream brand operated by General Mills, with branded shops in premium retail locations globally. Competes directly in the artisanal/super-premium gelato and ice cream segment where Tutto Bene is positioned.
• Unilever (Ice Cream Division): Global consumer goods company owning major ice cream brands (Magnum, Cornetto) widely distributed in Kazakhstan. Competes in packaged and impulse ice cream categories through retail and food service channels.
• Nestlé (Ice Cream): World's largest ice cream manufacturer with extensive presence in Central Asia. Competes in mass-market packaged ice cream and offers ingredient supply to foodservice, partially overlapping with Tutto Bene's Dolce Rosa ingredient business.
• Mövenpick (Ice Cream): Premium ice cream brand now part of Froneri, distributed internationally and present in premium retail and foodservice channels. Competes with Tutto Bene in the premium/super-premium gelato and ice cream segment.
• Cornetto (Unilever brand): Mass-market premium ice cream cone brand owned by Unilever with wide distribution in Kazakhstan. Competes with Tutto Bene in the impulse and packaged retail ice cream category across grocery and convenience channels.

Direct peers

• GROM: Italian gelato chain originating from Italy with international expansion. Operates gelaterias with traditional Italian gelato production, directly comparable to Tutto Bene's authentic Italian gelato positioning and retail format.
• Amorino: International premium gelato chain with shops in major cities worldwide. Specializes in artisanal Italian-style gelato served in distinctive formats (e.g., gelato flowers), competing with Tutto Bene on authentic Italian gelato and premium positioning.
• Gelato Italia: International gelato shop franchise originating from Italy. Operates franchised gelaterias focused on authentic Italian gelato, directly comparable to Tutto Bene's retail concept and product range.

Others

• OOO Dzelato (gelato.ru): Russian-based company that is both a Tutto Bene technology partner and a Russian market gelato equipment/ingredient supplier. Relevant as both an enabling partner and a potential regional competitor in the artisanal gelato space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GelatoTuttoBene
• Instagraminstagram.com/tuttobene.kz

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tutto Bene