AJEX
AJEX is a Saudi Arabian logistics company providing express delivery, freight forwarding, warehousing, e-commerce fulfillment, and pharmaceutical cold chain solutions across the Middle East, GCC, and globally, serving enterprises and SMBs via owned facilities, fleet, and DHL network access.
- Company typePrivate
- Founded2021
- HeadquartersRiyadh, Saudi Arabia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What AJEX does
AJEX Logistics Services is a Saudi Arabia-headquartered logistics provider founded in 2021 as a joint venture between Ajlan & Bros Holding Group and SF International. The company delivers end-to-end logistics services across the Middle East and globally, serving B2B and B2C customers across e-commerce, pharmaceuticals, healthcare, automotive, retail, and industrial sectors. AJEX operates across Saudi Arabia, UAE, Bahrain, and all GCC markets (Qatar, Oman, Kuwait added in August 2025) with connections to 220+ countries through owned infrastructure and partner networks, managing 60+ facilities, 1,200+ vehicles, and 1M+ orders monthly across 240+ cities in KSA.
The platform spans six core service lines: Express Services (domestic and international parcels up to 30kg), Freight Forwarding (air, ocean FCL/LCL, multimodal transport), Middle East Road Services (FTL, LTL, GCC road express with GPS tracking), E-Commerce Solutions (clearance-to-door, e-fulfillment, China-to-Middle East specialization), Warehousing Solutions (bonded zones, 3PL, ambient/chilled/frozen storage), and Pharma & Cold Chain Solutions (SFDA-GDP and GMP-GxP compliant temperature-controlled logistics). The technology stack includes the proprietary AONE platform with AI-powered route optimization, REST-based API integrations with Zid, Salla, Shopify, WooCommerce, Magento, and OpenCart, real-time GPS tracking with push notifications, automated warehousing, and live temperature monitoring.
Revenue is generated primarily through transaction-based fees across all service lines, with managed services revenue from warehousing and 3PL operations. Pricing is quote-based and customized per shipment, with ancillary fee streams including insurance (up to $10,000 coverage), COD collection, and specialized handling. The go-to-market combines direct enterprise sales, a self-service customer portal, API integrations for e-commerce platforms, and channel partnerships including DHL's global network and the Omni Llama parcel locker network. AJEX is majority-owned by Ajlan & Bros Holding Group, with DHL eCommerce holding a minority stake (completed August 2025) and board representation, with an option to increase to majority ownership.
AJEX firmographics
Firmographics- Name
- AJEX
- Legal name
- AJ LOGISTICS SERVICES LLC
- Website
- https://aj-ex.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- AJEX is a Saudi Arabian logistics company providing express delivery, freight forwarding, warehousing, e-commerce fulfillment, and pharmaceutical cold chain solutions across the Middle East, GCC, and globally, serving enterprises and SMBs via owned facilities, fleet, and DHL network access.
- Ownership category
- akta.pro rank
AJEX industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (49211), Freight Transportation Arrangement (4885), Truck Transportation (484)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Cross-Border Final-Mile Partner Networks & Delivery Management (TLACAKAH)
- akta.pro secondary industry
- E-commerce Cold-Chain Parcel Delivery (Meal Kits, Perishables) (TLAAAFAI)
Keywords
Where AJEX is headquartered
LocationHeadquarters
- HQ city
- Riyadh
- HQ country
- Saudi Arabia
- HQ region
- Middle East
Offices9 records
Markets served
AJEX business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others
Revenue model
- Express Delivery Services: Domestic and international express shipping services including document and parcel delivery, same-day delivery, and time-definite delivery options
- Freight Forwarding: International air freight, ocean FCL and LCL services, and multimodal transportation solutions including land-sea-land routes
- Middle East Road Services: GCC network road transportation including FTL, LTL, domestic and international road express, and pallet services
- E-Commerce Solutions: E-fulfillment, clearance to door express, warehouse storage, domestic and international e-commerce express services including China-to-Middle East lane
- Warehousing & 3PL: Short and long-term storage, fulfillment services, bonded zone facilities, third-party logistics, and temperature-controlled storage
- Pharma & Cold Chain: Temperature-controlled logistics for pharmaceuticals and healthcare products including GDP-compliant storage and distribution, Life Science Box, Temperature Box, Temperature Pallet, and Temperature FTL services
- Specialized Services: Customs clearance, cargo insurance, dangerous goods handling, return to origin, and Hajj without baggage initiative services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Customized B2B and B2C pricing based on shipment requirements |
| Unit Pricing | Pay-as-you-go | Service-based pricing for specific logistics needs |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
AJEX product offering
Product offeringCore offering
AJEX Logistics Services provides end-to-end logistics solutions across the Middle East and internationally through six service lines: Express Services (domestic and international document and parcel shipping up to 30kg with same-day options), Freight Forwarding (air, ocean FCL/LCL, and multimodal transport), Middle East Road Services (FTL, LTL, and road express across the GCC with GPS tracking), E-Commerce Solutions (e-fulfillment, clearance-to-door express, and cross-border China-to-Middle East lanes), Warehousing Solutions (storage, bonded zones, 3PL, and temperature-controlled facilities), and Pharma & Cold Chain Solutions (SFDA-GDP compliant temperature-controlled transport and storage for pharmaceuticals and life sciences).
Product overview
AJEX Logistics Services is a comprehensive logistics platform providing end-to-end solutions across the Middle East and globally. The portfolio consists of six core service lines: Express Services (international and domestic document/parcel shipping up to 30kg with same-day options), Freight Forwarding (air, ocean LCL/FCL, and multimodal transport globally), Middle East Road Services (FTL, LTL, and express road freight across the GCC with GPS tracking), E-Commerce Solutions (fulfillment, warehousing, and cross-border e-commerce including China-to-Middle East lanes), Warehousing Solutions (fulfillment, bonded zones, 3PL, and temperature-controlled storage), and Pharma & Cold Chain Solutions (SFDA-GDP compliant temperature-controlled logistics for pharmaceuticals and life sciences). These services are supported by digital tools including the AJEX Mobile App with live tracking and AONE platform. The company operates across Saudi Arabia, UAE, Bahrain, and all GCC markets, with connections to over 220 countries globally.
Differentiator
Problem solved
Functional benefit
Brands
- AJEX, a partner of DHL eCommerce: Branding used after DHL eCommerce acquired minority stake in August 2025
Products and services
- Express Services
Quantifiable outcome
- 84% revenue growth in cold chain transportation in 2025
- +5 more outcomes
Companies that use AJEX
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
AJEX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature6 records
AJEX partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, supporting, major and minor.
- Nick Taylor (US Country Manager)coreAppointed as US Country Manager to support growth in trade and logistics between US and GCC countries. Brings 30+ years of global logistics experience across six countries and three continents.
- Daisy Chai (China Country Manager)coreAppointed as China Country Manager to support growth in trade between China and GCC. China accounts for over 20% of GCC's total trade, valued at $139.6 billion in 2023.
- Omni LlamasupportingPartnership to leverage Omni Llama smart parcel locker network in Saudi Arabia. Network of 400+ lockers in 30 cities for customer convenience. Expansion planned to 1,000 lockers in 10 new cities by end of 2025.
- Chapman FreebornmajorStrategic partnership to boost aviation and cargo services in Saudi Arabia. Collaboration on aircraft charter services for cargo and passengers, airport ground and cargo handling, and special cargo projects. Supports Vision 2030 goals including 330 million annual passengers and 4.5 million tons air freight capacity by 2030.
- Bahrain Airport CompanysupportingLetter of Intent to establish new logistics facility at Bahrain Cargo Village. Signed during Bahrain International Airshow 2024. Supports growing trade between Bahrain and rest of GCC.
- Widect (Turkish Airlines subsidiary)coreStrategic partnership for Turkiye-to-Middle East shipping routes. Leverages Widect's 340-destination Turkish Airlines network with AJEX last-mile expertise. Daily flights between Istanbul and Riyadh, Jeddah, and Dammam. Trade between Turkiye and Saudi Arabia reached USD 8.2 billion in 2022.
- Africa Union Holdings GroupmajorPartnership with Africa Union Trading and Africa Union Aviation to enhance logistics and supply chain services between Africa and Middle East. AJEX manages final delivery leg for Africa-bound cargo; Africa Union Holdings manages Middle East-bound cargo. Supports expansion across Sub-Saharan Africa.
- Alarrab Football AcademyminorSponsorship agreement with Alarrab Football Academy supporting 100+ young athletes aged 6-18. AJEX logo featured on official team uniforms. Reflects commitment to youth development, sports, and community engagement in line with Vision 2030.
- Kerry Logistics ItalymajorJoint service AJEX-KERRY Ocean-Express for multimodal sea freight from Europe to Saudi Arabia. Transit time of 16-22 days via Genoa to Jeddah Port. 'No Delay Guarantee' with compensation for delays. Covers 30 European countries.
- Dammam Airports CompanysupportingPartnership to operate logistics services from King Fahd International Airport, expanding services throughout Saudi Arabia's Eastern Province. Strategic location serving as gateway to Kuwait, Bahrain, and Qatar.
- BGI GenomicssupportingBGI Genomics appointed AJEX as logistics and supply chain provider for the Middle East. AJEX provides domestic and international express road and airfreight services, specialized cold-chain services, and dry-temperature controlled warehousing in Dammam, Jeddah, and Riyadh.
Scale indicators15 records
Recent moves11 records
Expansion highlights6 records
AJEX competitors and assessment
Company assessmentDirect peers
- iMile: iMile is a Dubai-headquartered cross-border e-commerce delivery company specializing in China-to-Middle East parcel logistics. It directly competes with AJEX's ICX service on the China-Middle East e-commerce lane and serves similar Chinese cross-border platform customers.
- SMSA Express: SMSA Express is a leading Saudi Arabian logistics and e-commerce delivery company offering domestic and international express, freight, and warehousing services. It directly competes with AJEX in the Saudi B2C parcel and e-commerce fulfillment markets and serves a similar customer base of merchants and platforms.
- Naqel Express: Naqel Express is a Saudi Arabia-based courier and logistics company offering parcel delivery, freight forwarding, and supply chain services across MENA. It is a direct competitor to AJEX in domestic Saudi express and road freight services, and AJEX's US GM John Martin previously held a leadership role at Naqel.
- Aramex: Aramex is a Dubai-headquartered, publicly listed global logistics and express delivery company with deep MENA roots. It is the most direct competitor to AJEX across express parcel, e-commerce logistics, freight forwarding, and warehousing in the GCC, and its public financials serve as the key valuation benchmark for AJEX.
Broad incumbents
- FedEx: FedEx is a global integrator with air and ground parcel networks operating across the Middle East. While not MENA-focused, it competes with AJEX in international express and freight forwarding for enterprise customers shipping between MENA and global markets.
- DHL Express: DHL Express is the global integrator and parent of AJEX's minority stakeholder DHL eCommerce. While a strategic partner, DHL operates its own MENA express and parcel network that overlaps with AJEX's international express service, making it both a collaboration partner and a broad incumbent competitor.
- UPS: UPS is a global integrator with extensive operations in the Middle East for international express and freight services. It competes with AJEX for cross-border express and supply chain customers and represents the kind of global incumbent against which AJEX positions its regional expertise advantage.
Regional players
- Saudi Post (SPL): Saudi Post (SPL) is the national postal operator of Saudi Arabia offering domestic and international parcel services. As a government-backed entity, it competes with AJEX in domestic last-mile and COD e-commerce delivery, with particular strength in address resolution and nationwide reach in KSA.
- Zajil Express: Zajil Express is a Kuwait-headquartered courier and logistics company serving the GCC region with express delivery, freight forwarding, and e-commerce logistics. It is a regional peer comparable to AJEX's GCC road express and cross-border parcel services, particularly for Kuwait-based customers.
Emerging players
- J&T Express: J&T Express is a fast-growing Asian-origin parcel delivery network expanding aggressively into the Middle East. It is an emerging competitor to AJEX in e-commerce parcel delivery, particularly on the China-Middle East lane where both companies leverage Chinese platform relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AJEX social profiles
Digital presenceAJEX compliance and trust
Trust signalCompliance4 records
AJEX financial estimates
Financial estimateRevenue estimate
Valuation estimate
AJEX leadership team
Management profileNumber of profiles
Profiles19 records
AJEX funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AJEX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AJEX
What does AJEX do?
AJEX Logistics Services provides end-to-end logistics solutions across the Middle East and internationally through six service lines: Express Services (domestic and international document and parcel shipping up to 30kg with same-day options), Freight Forwarding (air, ocean FCL/LCL, and multimodal transport), Middle East Road Services (FTL, LTL, and road express across the GCC with GPS tracking), E-Commerce Solutions (e-fulfillment, clearance-to-door express, and cross-border China-to-Middle East lanes), Warehousing Solutions (storage, bonded zones, 3PL, and temperature-controlled facilities), and Pharma & Cold Chain Solutions (SFDA-GDP compliant temperature-controlled transport and storage for pharmaceuticals and life sciences).
Is AJEX a public or private company?
AJEX is a private company. It is classified as corporate owned and is currently operating.
When was AJEX founded?
AJEX was founded in 2021. It employs 1,001 to 5,000 people.
Where is AJEX based?
AJEX is headquartered in Riyadh, Saudi Arabia, in the Middle East region.
How does AJEX make money?
Seven revenue lines are on record. Express Delivery Services are the primary driver. The others are freight Forwarding, middle East Road Services, E-Commerce Solutions, warehousing & 3PL, pharma & Cold Chain and specialized Services.
Who are AJEX's main competitors?
Direct peers on record are iMile, SMSA Express, Naqel Express and Aramex. Broad incumbents are FedEx, DHL Express and UPS. Regional players are Saudi Post (SPL) and Zajil Express. J&T Express is listed as an emerging player.
Does AJEX have an API?
Yes. The AJEX shipping API allows seamless communication between customer systems and AJEX's shipping and tracking system via the internet. Built using REST architecture with HTTPS for secure communication. The API provides functionalities for automated integration with AJEX systems, enabling clients to improve speed and accuracy of logistics processes while reducing costs. E-commerce platform integrations are supported for Zid, Salla, Shopify, WooCommerce, Magento, and OpenCart through plugins and API connectivity. Developer documentation is at aj-ex.com/ajex-api.
What industry is AJEX in?
AJEX's product category is Logistics Services. Its primary akta.pro industry code is TLACAKAH, Cross-Border Final-Mile Partner Networks & Delivery Management, with a secondary code of TLAAAFAI, E-commerce Cold-Chain Parcel Delivery (Meal Kits, Perishables). Its NAICS code is 49211 and its SIC code is 4210.