What Provail does

PROVAIL is a Seattle-based 501(c)(3) nonprofit, founded in 1942 (originally as United Cerebral Palsy of King and Snohomish Counties, rebranding to PROVAIL in 2000), that delivers wraparound disability services across King, Snohomish, and Pierce Counties in Washington State. It operates three integrated program lines: Mobility & Communication (assistive technology access via the Pacific Northwest Adaptive Technology Library, speech and occupational therapy, AAC devices, custom seating, wheelchair evaluations, and the largest Telecommunication Equipment Distribution program in the state); Employment Services (job placement, on-the-job coaching, high school transition, and community inclusion, supporting ~440 participants across ~350 employer partners); and Home & Lifestyle (supported living, private-pay home care, and Brainspace, an assisted living facility for low-income traumatic brain injury survivors). With more than 500 staff serving over 1,000 clients annually, PROVAIL operates at significant regional scale and holds the highest-level three-year RSAS accreditation for Employment Services at a 91% score.

Its technology stack is service-delivery oriented rather than software-product oriented: AAC devices, smart home equipment, custom seating, wheelchair evaluation tools, and WCAG 2.1 AA-compliant digital properties, enabled by hands-on assistive technology specialists rather than proprietary software or AI. The organization reports 47% of program participants sustain employment for five or more years, a measurable long-term outcome metric.

PROVAIL's revenue mix is multi-stream and typical of a community-based human services nonprofit: government contracts and DDA Core/Basic Plus waivers (King County DDD, Snohomish County DDD, Washington DVR), private-pay home care, individual and corporate donations, planned giving, sponsorships for the annual Powering Inclusion gala, and event fundraising. Pricing to clients is not publicly disclosed; most direct services are funded through waivers and are free to qualifying individuals, with private-pay home care operating as the primary commercial revenue stream. The organization is governed by a board that includes representation from JPMorganChase, Slalom, Ogden Murphy Wallace, and Deloitte.

Name

Provail

Legal name

PROVAIL

Website

https://provail.org

Company type

Private

Founded year

1942

Operating status

Operating

Headcount range

251–500 employees

Short description

PROVAIL is a Seattle-based 501(c)(3) nonprofit, founded in 1942, that delivers disability services across Mobility & Communication, Employment, and Home & Lifestyle programs. It serves over 1,000 clients annually across three Washington State counties through 500+ staff and ~350 employer partnerships.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (62431), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Disability Services & Independent Living Support (BPAGAEAG), Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Accessibility, Accommodations & Assistive Services (EDALAFAN)

Keywords

• Disability support services
• Assistive technology services
• Supported employment programs
• Community inclusion services
• Vocational rehabilitation support

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Contracts and Funding: Primary revenue from King County Developmental Disabilities Division, Snohomish County Developmental Disabilities Division, Washington Division of Vocational Rehabilitation, and DDA Core/Basic Plus waivers for supported living and community inclusion services.
2. Donations and Contributions: Tax-deductible donations from individuals, corporate sponsors, recurring donors, workplace giving, tribute gifts, planned giving (Legacy Circle), donor-advised funds, stock donations, and in-kind donations.
3. Corporate Partnerships and Sponsorships: Corporate sponsorships for events like Powering Inclusion gala, including JPMorganChase (Leadership Sponsor), Ogden Murphy Wallace, Slalom, Waymo (Impact Sponsors), and IMA (Community Sponsor).
4. Event Fundraising: Annual signature fundraising event Powering Inclusion: A Night Out with PROVAIL featuring cocktail reception, dinner, auction, and raffle proceeds.
5. Private Pay Services: Innovative private-pay home care services for individuals and families seeking unique, person-centered services for family members with intellectual and developmental disabilities.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

PROVAIL is a 501(c)(3) nonprofit providing comprehensive disability support services across the lifespan through three core programs: Mobility & Communication (assistive technology, speech/occupational therapy, AAC devices, and Telecommunication Equipment Distribution), Employment Services (job placement, career planning, and on-the-job coaching), and Home & Lifestyle (supported living, assisted living at Brainspace for TBI survivors, and private-pay home care). Services are delivered to individuals with intellectual and developmental disabilities, traumatic brain injury, and other disabilities in Washington State.

Product overview

PROVAIL is a nonprofit organization offering three integrated core service programs: Mobility & Communication, Employment Services, and Home & Lifestyle. Mobility & Communication provides assistive technology access sessions, AT micro hackathons, accessible gaming groups, speech and occupational therapy, School District Coaching, a Pacific Northwest Adaptive Technology Library (free lending library), and Telecommunication Equipment Distribution (TED) services. Employment Services offers high school transition support, adult employment services, independent living services, and community inclusion programs. Home & Lifestyle provides supported living services, Brainspace Assisted Living for TBI survivors, and private-pay home care. These programs work together to support individuals with disabilities throughout their lives—from youth through adulthood—in achieving independence and inclusion.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobility & Communication Comprehensive program providing assistive technology access, speech therapy, occupational therapy, AT lab services, and Telecommunication Equipment Distribution (TED) services to help individuals with disabilities live more independently through technology and personalized solutions. Available to individuals across Washington State.
• Employment Services Supported and inclusive employment services matching individuals with disabilities to employers in King, Snohomish, and Pierce Counties, including job placement, career planning, on-the-job coaching, and ongoing support for both employees and businesses. Includes high school transition services and adult employment services.
• Home & Lifestyle Wraparound services for adults with intellectual and developmental disabilities (IDD) and traumatic brain injury (TBI), focusing on independent living and community integration. Includes supported living services, Brainspace Assisted Living Facility for low-income adult TBI survivors with 24-hour services, and innovative private-pay home care services.

Quantifiable outcome

• 47% of participants sustain employment for 5+ years
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• JPMorganChasecoreGTM or Marketing Partner · 1 January 2026Leadership Sponsor for PROVAIL's 2026 Powering Inclusion event. Executive Director Mike Kuromi serves as Board Chair.
• Ogden Murphy WallacecoreGTM or Marketing Partner · 1 January 2026Impact Sponsor for 2026 Powering Inclusion event. 2024 Gala Honoree recognized for inclusive hiring commitment. Chief Legal Officer Jim Mitchell serves as Board Second Vice Chair.
• SlalomcoreGTM or Marketing Partner · 1 January 2026Impact Sponsor for 2026 Powering Inclusion event. Chief Legal Officer Jim Mitchell serves as Board Second Vice Chair.
• WaymocoreGTM or Marketing Partner · 1 January 2026Impact Sponsor for 2026 Powering Inclusion event.
• IMAminorGTM or Marketing Partner · 1 January 2026Community Sponsor for 2026 Powering Inclusion event.
• Taskar Center for Accessible TechnologycoreStrategic or Co-development PartnerPartnership to create the Pacific Northwest Adaptive Technology Library - the only free assistive technology lending library in Washington State. PROVAIL hosts the library.
• Husky Adapt (University of Washington)coreStrategic or Co-development PartnerStudent organization partnership supporting the Pacific Northwest Adaptive Technology Library and hosting Hackathon events to make electronic toys more accessible.
• Puyallup TribecoreStrategic or Co-development Partner26-year partnership through Rios acquisition for supported employment at Emerald Queen Casino locations in Pierce County. Continues under PROVAIL management.
• Rios Employment & Consulting Services, Inc.coreStrategic or Co-development PartnerAcquired in March 2024, expanding PROVAIL's services into Pierce County. Had approximately 50 participants with 99% placement rate as of November 2023.

Scale indicators10 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Easterseals: National nonprofit network providing disability services including employment, assistive technology, and supported living — directly comparable to PROVAIL's mission and service mix, but operating at national scale rather than regional.
• Goodwill Industries International: Mission-driven nonprofit operating employment, vocational rehabilitation, and disability-inclusion programs across North America; comparable to PROVAIL's Employment Services and community-based delivery model.
• The Arc of the United States: National nonprofit federation serving people with intellectual and developmental disabilities (IDD) through supported living, employment, and advocacy; directly comparable to PROVAIL's IDD Home & Lifestyle programs.
• The MENTOR Network: Large national provider of home- and community-based services for individuals with intellectual, developmental, and behavioral health needs; comparable to PROVAIL's supported living and home care services at greater scale.

Direct peers

• Rise Services: Multi-state nonprofit providing supported living, employment, and behavioral health services to people with IDD and other disabilities; very similar wraparound service model to PROVAIL across geographies.
• UCP (United Cerebral Palsy) Affiliates: Network of affiliates providing disability services across the lifespan — PROVAIL was formerly the UCP affiliate of King and Snohomish Counties, making remaining UCP affiliates direct peers in assistive technology and supported living.
• St. John's Community Services: Nonprofit providing supported living, vocational, and community-inclusion services for people with intellectual and developmental disabilities and mental health needs; closely comparable programmatic mix to PROVAIL.
• Lifespire: Nonprofit supporting individuals with developmental disabilities through residential, vocational, and community-inclusion programs; closely mirrors PROVAIL's Home & Lifestyle and Employment Services programs.
• Ability Beyond: Nonprofit providing supported employment, residential services, and assistive technology to people with disabilities; directly comparable to PROVAIL's mix of employment, AT, and supported living.
• AHRC New York City: Large nonprofit serving people with intellectual and developmental disabilities through residential, employment, day programs, and clinical services; highly comparable lifespan-service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/provailstories
• Xx.com/PROVAIL_WA
• Facebookfacebook.com/PROVAIL

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Provail