What IEG4 does

IEG4, founded in 2006 and headquartered in Alderley Edge, Cheshire, is a UK-focused SaaS provider of digital transformation software for the public sector. The company operates two core platform lines: a Digital Experience Platform for Local Government (comprising Customer Portal, Revenues & Benefits with native integrations to NEC, Capita and Civica back-office systems, Digital Concessionary Travel for Blue Badge / Freedom Pass / Taxi Card, Workflow & Case Management, CRM, CMS, and Forms Designer), and a Digital Continuing Healthcare (CHC) Platform built in conjunction with NHS England's CHC Strategic Improvement Programme for end-to-end CHC, All Age Continuing Care, Funded Nursing Care, and Children & Young People case management. Following the July 2024 acquisition of Agile Applications and Clear Skies Software, IEG4 also offers a Built Environment vertical (Agile Planning, Agile Building Control, Agile Land Charges, Agile GIS, AI Validator, and Business Intelligence) plus the standalone BACAS Nova bereavement services product. All solutions are cloud-hosted on Microsoft Azure within UK data centres for UK OFFICIAL data and are certified to ISO 27001 and Cyber Essentials Plus.

The technology stack is a low-code / no-code development approach augmented by a multi-modal AI portfolio, headlined by the AI Planning Validator (4+ years live, 20+ councils, developed through a Knowledge Transfer Partnership with the University of Exeter) and AI Transcribe (speech-to-text powered by Made Purple's Purple Scribe) for CHC assessments, alongside computer vision for planning document classification, NLP-based neighbour comment redaction and summarisation, image recognition for forms, and generative AI in the Web CMS with Microsoft Copilot integration.

IEG4 monetises the platform through multi-year SaaS subscriptions (with evidence of at least a five-year NHS contract) supplemented by professional services for implementation, configuration, training, and ongoing support. Distribution is sales-led direct enterprise sales targeting UK local government councils and NHS Integrated Care Boards, with a sales team led by Sales Director Chris Berry and "Request a Demo" as the primary conversion mechanism. The company serves 270+ customers, delivered 41 customer projects in 2025, and is backed by LDC, the private equity arm of Lloyds Banking Group, since November 2021. Headcount is in the 11-50 range, and the appointed CFO carries an explicit mandate to drive M&A strategy, indicating an active roll-up posture under the IEG Group Limited holding structure.

Name

IEG4

Legal name

IEG Group Limited

Website

https://ieg4.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

IEG4 is a UK-based SaaS provider delivering cloud-hosted digital transformation and AI-enabled solutions to 270+ local government councils and NHS Integrated Care Boards, through Digital Experience, Digital Continuing Healthcare, and Built Environment platforms.

Ownership category

akta.pro rank

Product category

Public Sector SaaS Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

akta.pro secondary industry

Healthcare Data Lakes, Lakehouses & Cloud Warehouses (HLACAIAA)

Keywords

• Public sector software
• Local government solutions
• Healthcare case management
• Digital transformation platforms
• Citizen engagement SaaS

Headquarters

HQ city

Alderley Edge

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscriptions: IEG4 generates revenue through SaaS subscription licensing to public sector organisations. The company provides cloud-based digital solutions with five-year contracts evident from the Hampshire and Isle of Wight ICB contract (signed December 2025). Pricing is quote-based and not publicly disclosed, with ROI calculators available to demonstrate value.
2. Professional Services: Implementation and support services including project management, system configuration, training, and ongoing customer support. The company offers comprehensive implementation support with dedicated project managers overseeing all aspects of service delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

IEG4 sells cloud-based SaaS platforms and modules that enable UK local government councils and NHS Integrated Care Boards to digitise citizen-facing services and back-office operations. Its portfolio centres on a Digital Experience Platform for Local Government, a Digital Continuing Healthcare (CHC) Platform for NHS, an AI Planning Validator, and a Built Environment suite (Planning, Building Control, Land Charges, GIS), all hosted on Microsoft Azure.

Product overview

IEG4 is a provider of digital transformation solutions for local government and healthcare sectors. The product portfolio consists of two core platforms: the Digital Experience Platform for Local Government (comprising Customer Portal, Revenues & Benefits, Digital Concessionary Travel, Workflow & Case Management, CRM, CMS, Forms Designer, and additional modules like Waste Management, Digital Housing, Social Prescribing, and Social Care Financial Assessments) and the Digital Continuing Healthcare Platform for healthcare (including End-to-End Case Management, Digital Workflows, AI Transcribe, and Directory of Services). Following the 2024 acquisition of Agile Applications, the Built Environment vertical was added comprising Agile Planning, Agile Building Control, Agile Land Charges, Agile GIS, AI Validator, and Business Intelligence modules. All solutions are cloud-based, hosted on Microsoft Azure, with BACAS Nova serving bereavement services as a standalone product. Key AI capabilities include AI Validator for planning validation, AI Transcribe for healthcare assessments, and AI Assistants for citizen engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Experience Platform for Local Government Comprehensive low-code SaaS platform for UK local authorities providing a citizen portal, forms designer, workflow/case management, CRM, CMS and integration with back-office systems such as NEC, Capita and Civica.
• Digital Continuing Healthcare (CHC) Platform End-to-end cloud-based platform for NHS ICBs and trusts to manage CHC, AACC, FNC, CYP and Section 117 assessments and payments, with NHS SPINE integration, digital referrals, workflows, invoicing and a Directory of Services.
• AI Planning Validator AI-powered planning application validation tool that automates repetitive checks, identifies missing mandatory documents, performs drawing analysis and integrates with all recognised planning back-office systems and the National Planning Portal.
• Agile Planning Cloud-based planning system covering the full planning lifecycle from applications and appeals to enforcement and site monitoring, with AI-driven neighbour comment redaction and summarisation, GIS integration and redaction-tool integration.
• Agile Building Control Building control lifecycle and case management system for local authorities with a citizen portal for application submissions and inspection requests.
• Agile Land Charges Land charges management solution that integrates with Agile GIS for automated map-based property searches and LLC1/CON29 processing.
• Agile GIS Enterprise-level web mapping platform enabling local authorities to integrate, visualise and analyse spatial data across formats via a self-service interface and built-in API library.
• BACAS Nova (Bereavement Services) Cloud-based SaaS platform for cemeteries, crematoria and bereavement services, managing bookings, cremations, burials, memorials, registers, finance and reporting, hosted on Microsoft Azure in UK data centres.

Quantifiable outcome

• 60% faster planning validation with AI Validator
• +9 more outcomes

Named customers25 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability16 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• Agile ApplicationscoreOthers · 15 July 2024IEG4 acquired Agile Applications in July 2024, a SaaS software provider to UK local authorities specialising in planning, building control, land charges, and GIS solutions. The acquisition enhanced IEG4's capabilities in the built environment sector.
• Clear Skies Software LimitedcoreOthers · 15 July 2024IEG4 acquired Clear Skies Software Limited in July 2024, a SaaS software provider to UK local authorities. The acquisition was part of the same strategic move as Agile Applications to expand IEG4's market offerings.
• University of ExetercoreStrategic or Co-development Partner · 1 January 2020Knowledge Transfer Partnership with University of Exeter since 2020, bringing data science expertise and academic perspective to develop the AI Planning Validator solution. The partnership has enabled AI models that assist with planning application reviews and documentation checks.
• NHS England (NHSE CHC Strategic Improvement Programme)coreStrategic or Co-development PartnerIEG4's Digital CHC Platform was developed in conjunction with NHS England's CHC Strategic Improvement Programme (SIP), ensuring alignment with NHS frameworks and national requirements for continuing healthcare assessments and payments.
• Microsoft AzurecoreTechnology or IntegrationIEG4 solutions are hosted on Microsoft Azure cloud platform, providing secure, scalable infrastructure for SaaS delivery. All IEG4 products including BACAS Nova are deployed on Azure with UK data centres for UK OFFICIAL data.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cantium Business Solutions: Spin-out from Kent County Council providing IT and digital services to UK local authorities, including revenues & benefits, HR, and finance back-office systems. Competes with IEG4 across UK council workflows.
• Civica: UK's largest public sector software vendor supplying councils, NHS, and other government bodies with back-office and citizen-facing applications. Directly competes with IEG4 in revenues & benefits, customer engagement, and document workflows across UK local authorities.
• Agilisys: UK-focused digital, data, and cloud services provider to local government and the NHS. Competes with IEG4 on digital transformation programmes for councils and on Azure-based public-sector cloud delivery.
• IDOX Group: UK software specialist for local authorities with a strong footprint in planning, land charges, building control, and GIS. Closely comparable to IEG4's Agile Planning, Agile Building Control, Agile Land Charges, and Agile GIS modules inherited from Agile Applications.
• ANS Group: UK public sector-focused cloud and managed-services provider built on Microsoft Azure. Competes with IEG4 on digital transformation, cloud hosting, and managed services for UK councils and NHS organisations.
• NEC Software Solutions: UK vendor of back-office software for councils (housing, council tax, benefits) and NHS bodies. IEG4 integrates with NEC back-office systems, but NEC's own digital front-end capabilities compete directly with IEG4's Digital Experience Platform.
• netcall: UK vendor of low-code customer engagement, automation, and contact-centre software widely deployed in UK local government and NHS. Closely comparable to IEG4's Customer Portal, Workflow & Case Management, and Customer Engagement modules.
• Access Group (Health & Social Care): Provider of social care, CHC, and local authority software (formerly Servelec, Liquidlogic, CareDirector). Directly comparable to IEG4's Digital CHC Platform and Social Care Financial Assessments offerings.

Others

• Made Purple: Technology partner providing the Purple Scribe AI speech-to-text engine that IEG4 integrates into its Digital CHC Platform as AI Transcribe. Not a direct competitor but a critical enabling technology supplier in the healthcare AI workflow.

Broad incumbents

• Capita: Large UK outsourcing and software services group serving local authorities and the NHS. Provides council tax, benefits processing and digital platforms that overlap with IEG4's Revenues & Benefits and Customer Portal offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/IEG4
• Xx.com/IEG4

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IEG4