Henry Schein One
Henry Schein One is a private joint venture providing dental practice management software to over 100,000 practices globally, including 90% of top 50 DSOs, via its Dentrix and Dentrix Ascend platforms with integrated AI, payments, and revenue cycle capabilities.
- Company typePrivate
- Founded2018
- HeadquartersAmerican Fork, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Henry Schein One does
Henry Schein One is a private joint venture between Henry Schein, Inc. (Nasdaq: HSIC) and Internet Brands, formed in 2018 to consolidate dental practice management software assets. It is the world's largest dental practice management software company, serving more than 100,000 dental practices globally and 90% of the top 50 Dental Service Organizations (DSOs) in the U.S. The company provides a platform-plus-modules architecture centered on Dentrix (on-premise) and Dentrix Ascend (cloud), with 48,000+ U.S. practices on the cloud platform, complemented by Jarvis Analytics (80% acquired in 2021), TechCentral (hardware-as-a-service with 45,000+ installations), and international brands Dentally and Software of Excellence.
The technology stack is built on AWS infrastructure and increasingly augmented by AI capabilities spanning voice documentation (AWS Transcribe Medical, Voice Perio), computer vision (VideaHealth-powered Detect AI, AI Image Verify), eligibility automation (SuperDial voice agents), and generative AI workflows (AWS Bedrock, Nova Pro). The platform processes 120M+ dental insurance claims annually covering 155M+ beneficiaries, integrates with 1,300+ payors, and includes an API Exchange marketplace for third-party developers. Notable integrations include exclusive Worldpay payment processing since 2004 and direct data integration with Align Technology iTero scanners.
The business model is primarily SaaS subscription-based with tiered pricing by practice size, supplemented by professional services (implementation, training), hardware-as-a-service (TechCentral/OmniCore), revenue cycle management services, and marketplace/platform fees from API Exchange partners. Go-to-market combines enterprise field sales targeting DSOs and multi-location groups, inside sales for mid-market, and product-led self-serve for cloud adoption by independent practices. Customer segments span enterprise DSOs, independent dental practices (2-10 providers), and dental schools. Revenue is not publicly disclosed at the entity level.
Henry Schein One firmographics
Firmographics- Name
- Henry Schein One
- Legal name
- Henry Schein One, LLC
- Website
- https://henryscheinone.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Henry Schein One is a private joint venture providing dental practice management software to over 100,000 practices globally, including 90% of top 50 DSOs, via its Dentrix and Dentrix Ascend platforms with integrated AI, payments, and revenue cycle capabilities.
- Ownership category
- akta.pro rank
Henry Schein One industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Multi-Specialty DSOs (General + Specialty Networks) (HLABAKAA)
Keywords
Where Henry Schein One is headquartered
LocationHeadquarters
- HQ city
- American Fork
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Henry Schein One business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription - Practice Management Software: Recurring subscription revenue from cloud-based and on-premise practice management software licenses. Includes tiered pricing based on practice size and feature requirements. Annual and multi-year contract structures with auto-renewal.
- Professional Services: Implementation, training, and onboarding services provided during customer onboarding and ongoing support engagements.
- API Exchange / Marketplace: Platform fees from third-party developers and partners listing applications on the API Exchange marketplace for Henry Schein One's dental practice customer base.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Practice size-based subscription tiers with volume discounts for multi-location organizations |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels10 records
Henry Schein One product offering
Product offeringCore offering
Henry Schein One develops and sells cloud-based and on-premise dental practice management software (Dentrix, Dentrix Ascend, Dentally) along with adjacent technology products including Jarvis Analytics for business intelligence, TechCentral IT hardware, revenue cycle management services, patient engagement and growth suites, AI-powered clinical technology, and an API Exchange marketplace for third-party integrations. The platform serves more than 100,000 dental practices globally, including 90% of the top 50 U.S. DSOs, processing over 120 million dental insurance claims annually.
Product overview
Henry Schein One offers a platform-plus-modules architecture for dental practice management. The core platform consists of Dentrix (legacy on-premise) and Dentrix Ascend (cloud-based), serving over 100,000 global practices and 90% of top 50 DSOs. These integrate with specialized suites: Practice Growth Suite (patient acquisition and scheduling with Reserve with Google), Eligibility & Claims Processing Suite (insurance verification with 1,300+ payors), Billing & Payments Suite (integrated Worldpay payments), Clinical Technology Suite (AI diagnostics via Detect AI and VideaHealth, Voice Perio charting), and Profitability Insights Suite (Jarvis Analytics across 3,000+ locations). Acquired products include Jarvis Analytics (80% stake, 2021) for dental analytics. International operations include Dentally and Software of Excellence brands. The portfolio spans demand generation, patient experience, practice management, revenue cycle, analytics, and clinical workflow.
Differentiator
Problem solved
Functional benefit
Brands
- Dentrix: The industry's most trusted and awarded dental practice management software.
- Dentrix Ascend
- Jarvis Analytics
- TechCentral
- Sesame
- Lighthouse360
- DentalPlans.com
- Dentally
- Software of Excellence
- ONE Network
Products and services
- Dentrix
Quantifiable outcome
- 120 million+ dental insurance claims processed annually
- +4 more outcomes
Companies that use Henry Schein One
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
Henry Schein One technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability11 records
Feature7 records
Henry Schein One partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, flagship and minor.
- Jarvis AnalyticscoreHenry Schein One acquired 80% ownership stake in Jarvis Analytics in May 2021, bringing advanced practice analytics and business intelligence capabilities into the integrated platform. Jarvis Analytics serves over 3,000 practice locations across various dental organizations.
- WorldpayflagshipExclusive payments processing partnership since 2004, providing integrated payment acceptance, processing, and reconciliation within the practice management workflow. Worldpay serves as exclusive payment provider for Henry Schein One customers.
- VideaHealthcoreAI-powered dental diagnostics integration partnership bringing computer vision and radiograph analysis capabilities to the practice management workflow. Enables automated detection and case presentation for improved patient communication.
- Align Technology (iTero Scanners)coreIntegration with Align Technology's iTero intraoral scanners across Dentrix, Dentrix Ascend, and Dentally practice management platforms. Enables seamless imaging workflow and digital case management.
- Amazon Web Services (AWS)coreCloud infrastructure partnership using AWS for hosting, AI services, and practice management platform deployment. Includes collaboration on AI/practice management solutions and use of AWS Transcribe Medical for voice-enabled documentation.
- FMC (Dentistry Practice Services)minorPartnership with Dentistry Practice Services for collaborative go-to-market initiatives and practice services delivery in the UK and international markets.
- DentalcorpminorPartnership involving Demo Day competition investment, creating channel referral opportunities and joint marketing activities with Dentalcorp's DSO network.
- Pariveda SolutionsminorImplementation partner working with AWS to deploy AI solutions and practice management integrations for enterprise customers.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Henry Schein One competitors and assessment
Company assessmentDirect peers
- Curve Dental: Curve Dental is a cloud-based dental practice management software company competing directly with Dentrix Ascend. Targets both independent practices and DSOs with a fully cloud-native architecture, making it one of HS One's closest head-to-head competitors in the modern dental PM category.
- Planet DDS (Denticon): Planet DDS offers Denticon, a cloud dental practice management platform purpose-built for DSOs and multi-location groups. Directly competes with HS One in the enterprise DSO segment that represents HS One's strongest growth vertical.
- Open Dental: Open Dental provides open-source dental practice management software popular among cost-sensitive independent practices. Competes on price and customization, particularly for smaller practices that may not adopt Dentrix Ascend.
- CareStack: CareStack is a cloud-native dental practice management and revenue cycle management platform targeting DSOs and group practices. Competes with HS One's Dentrix Ascend cloud platform on integrated clinical and billing workflows.
- Practice-Web: Practice-Web is a long-standing dental practice management software vendor serving independent practices. Competes with Dentrix in the on-premise and hosted segments and represents legacy competition for HS One's installed base.
Emerging players
- tab32: tab32 is a cloud-based dental practice management platform emphasizing data analytics and interoperability, targeting DSOs and tech-forward practices. Competes with HS One in the analytics-forward segment of the dental software market.
- Dolphin Imaging & Management Solutions: Dolphin Imaging provides dental imaging and practice management software focused on specialty practices including orthodontics and oral surgery. Adjacent to HS One's Orthodontics in Ascend module and clinical imaging integrations.
Broad incumbents
- Patterson Dental (Eaglesoft): Patterson Dental is a major dental distribution and technology company offering Eaglesoft practice management software. Competes with HS One's Dentrix across the broad dental practice market as part of a larger dental supplies and equipment portfolio.
Others
- Solutionreach: Solutionreach provides patient communication, recall, and reputation management software widely used by dental practices. Overlaps with HS One's Sesame and Practice Growth Suite products in the patient engagement category.
- Weave: Weave is a customer communications platform serving dental and medical practices with phone, texting, and scheduling tools. Competes with HS One's patient experience and Practice Growth Suite offerings in dental front-office workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Henry Schein One social profiles
Digital presenceHenry Schein One compliance and trust
Trust signalCompliance3 records
Henry Schein One financial estimates
Financial estimateRevenue estimate
Valuation estimate
Henry Schein One leadership team
Management profileNumber of profiles
Profiles9 records
Henry Schein One subsidiaries and ownership
Company hierarchySubsidiaries1 record
Henry Schein One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Henry Schein One M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Henry Schein One
What does Henry Schein One do?
Henry Schein One develops and sells cloud-based and on-premise dental practice management software (Dentrix, Dentrix Ascend, Dentally) along with adjacent technology products including Jarvis Analytics for business intelligence, TechCentral IT hardware, revenue cycle management services, patient engagement and growth suites, AI-powered clinical technology, and an API Exchange marketplace for third-party integrations. The platform serves more than 100,000 dental practices globally, including 90% of the top 50 U.S. DSOs, processing over 120 million dental insurance claims annually.
Is Henry Schein One a public or private company?
Henry Schein One is a private company. It is classified as corporate owned and is currently operating.
When was Henry Schein One founded?
Henry Schein One was founded in 2018. It employs 1,001 to 5,000 people.
Where is Henry Schein One based?
Henry Schein One is headquartered in American Fork, United States, in the North America region.
How does Henry Schein One make money?
Three revenue lines are on record. SaaS Subscription - Practice Management Software is the primary driver. The others are professional Services and API Exchange / Marketplace.
Who are Henry Schein One's main competitors?
Direct peers on record are Curve Dental, Planet DDS (Denticon), Open Dental, CareStack and Practice-Web. Emerging players are tab32 and Dolphin Imaging & Management Solutions. Patterson Dental (Eaglesoft) is listed as a broad incumbent. Others are Solutionreach and Weave.
Does Henry Schein One have an API?
Yes. Henry Schein One offers a public API and Software API Exchange marketplace. The API enables DSOs and practices to export patient records, financial data, import new users/providers/appointments/notes/medical alerts, and connect third-party applications securely. Dentrix Ascend supports Model Context Protocol (MCP) enabling practices to query data with natural language, run pre-built AI agents for operational tasks (insurance verification, image documentation, claims reconciliation, patient follow-up), and build custom workflows. DentScribe.ai joined as an authorized integration vendor for SOAP notes automation. Developer documentation is at www.dentrixascend.com/vendors.
What industry is Henry Schein One in?
Henry Schein One's product category is Dental Practice Management Software. Its primary akta.pro industry code is HLABAKAA, Multi-Specialty DSOs (General + Specialty Networks). Its NAICS code is 513210 and its SIC code is 7372.