CrowdMed
CrowdMed is a San Francisco-based crowdsourced medical case-solving platform founded in 2012 that connects patients with undiagnosed or complex conditions to a volunteer community of "Medical Detectives" who submit diagnostic suggestions, delivered via a self-serve consumer subscription ($4.95–$14.95/month).
- Company typePrivate
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What CrowdMed does
CrowdMed operates a crowdsourced medical case-solving platform that connects patients who have complex, undiagnosed, or hard-to-resolve conditions with a community of volunteer "Medical Detectives" who contribute diagnostic suggestions. Patients submit cases through an online questionnaire covering medical history, current symptoms, and personal story; community contributors analyze the information and provide input that is consolidated into a "Post Case Report" listing top diagnostic and solution suggestions for the patient to take to a physician. The platform is offered as a self-serve subscription product with three monthly tiers — Basic at $4.95, Professional at $9.95, and Enterprise at $14.95 — and is sold direct-to-consumer via the company's website with a 7-day free trial and HSA/FSA eligibility. The company also publishes a JavaScript-based API intended for integration into third-party systems, though no integration partners are disclosed.
Operationally, CrowdMed is a micro-cap private venture: 1–10 employees, headquartered in San Francisco, and founded in 2012. According to the company's own materials, it has served patients in 30+ countries and reports 12,000 "happy customers." Capital formation history shows approximately $3.55M raised across six disclosed rounds between July 2012 and April 2017, with backing from Andreessen Horowitz, Greylock, Khosla Ventures, NEA, SV Angel, Y Combinator, Emerson Collective, and others; no further funding rounds are disclosed. Leadership is led by CEO Danyell Jones.
The company's core value proposition rests on the size, diversity, and expertise of its Medical Detective community, rather than on any disclosed artificial intelligence or machine learning capability. With no disclosed product launches, partnerships, or capital raises since 2017, current operating tempo is modest; the subscription model and low price points imply a small but distributed consumer customer base with low individual contract values.
CrowdMed firmographics
Firmographics- Name
- CrowdMed
- Legal name
- CrowdMed
- Website
- https://crowdmed.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CrowdMed is a San Francisco-based crowdsourced medical case-solving platform founded in 2012 that connects patients with undiagnosed or complex conditions to a volunteer community of "Medical Detectives" who submit diagnostic suggestions, delivered via a self-serve consumer subscription ($4.95–$14.95/month).
- Ownership category
- akta.pro rank
Where CrowdMed is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
CrowdMed business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Subscription Plans: Monthly subscription-based revenue model with three tiers (Basic, Professional, Enterprise) offering different pricing levels. Patients pay to access the case-solving community and receive diagnostic reports.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic plan for small businesses at $4.95/month |
| Subscription | Monthly | Professional plan (most popular) at $9.95/month |
| Subscription | Monthly | Enterprise plan for large companies at $14.95/month |
Go-to-market motion1 record
Distribution channels1 record
CrowdMed product offering
Product offeringCore offering
CrowdMed operates an online crowdsourced medical case-solving platform where patients with complex or undiagnosed conditions submit their medical history, current symptoms, and personal stories through an online questionnaire. A community of 'Medical Detectives' contributes expertise to provide diagnostic and solution suggestions, which are consolidated into a Post Case Report that patients can take to their physician for further testing.
Product overview
CrowdMed operates as a unified crowdsourced medical diagnosis platform comprising the core CrowdMed Platform, a community of Medical Detectives, a case submission questionnaire, and a post-case report feature. The workflow connects patients who submit medical cases through an online questionnaire with community contributors who analyze the information and provide diagnostic suggestions, culminating in a report patients can take to their physicians. The platform is offered across three pricing tiers: Basic, Professional, and Enterprise.
Differentiator
Problem solved
Functional benefit
Products and services
- CrowdMed Platform
Quantifiable outcome
- Patients in 30+ countries helped get on the right path to a cure
Companies that use CrowdMed
Customer profileSegments1 record
Ideal customer profiles1 record
CrowdMed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CrowdMed partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights3 records
CrowdMed competitors and assessment
Company assessmentBroad incumbents
- Zocdoc: Consumer-facing appointment booking and doctor-discovery platform — adjacent competitor for patients seeking second opinions or specialist access after using CrowdMed's diagnostic suggestions.
- Doximity: Professional medical network with case-sharing and second-opinion workflows among verified physicians — broader incumbent with overlapping crowdsourced clinical insight capabilities.
- WebMD: Dominant consumer health information destination offering symptom checkers and condition guides — a broader incumbent competing for the same undiagnosed-patient mindshare as CrowdMed.
Direct peers
- K Health: AI-driven consumer health platform that produces personalized diagnostic and treatment suggestions from patient-submitted symptoms — the closest modern competitor to CrowdMed's crowdsourced diagnostic model.
- Babylon Health: Digital health company offering AI-powered symptom checking and triage suggestions to consumers globally, competing with CrowdMed for the same undiagnosed-patient use case.
- HealthTap: Online platform that delivers doctor-reviewed health answers and virtual consultations to consumers — overlapping with CrowdMed on consumer-facing diagnostic guidance and second-opinion positioning.
- PatientsLikeMe: Patient community network that crowdsources health outcome data and peer experiences to help members understand conditions — the most direct community/crowdsourcing analog to CrowdMed's Medical Detective model.
Emerging players
- Sermo: Physician-only community where doctors crowdsource opinions on complex patient cases — a peer-to-peer medical detective network analogous to CrowdMed's contributor side, though restricted to verified physicians.
- Figure 1: Medical case-sharing platform where healthcare professionals post and discuss clinical images and cases — comparable to CrowdMed's crowdsourced medical case-solving workflow on the professional side.
- Talkspace: Online therapy platform that connects consumers with clinicians for asynchronous and live consultations — comparable D2C health subscription model with HSA/FSA payment support and tiered pricing.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
CrowdMed social profiles
Digital presenceCrowdMed financial estimates
Financial estimateRevenue estimate
Valuation estimate
CrowdMed leadership team
Management profileNumber of profiles
Profiles1 record
CrowdMed funding detail
Funding detailFunding overview
Funding rounds6 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CrowdMed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CrowdMed
What does CrowdMed do?
CrowdMed operates an online crowdsourced medical case-solving platform where patients with complex or undiagnosed conditions submit their medical history, current symptoms, and personal stories through an online questionnaire. A community of 'Medical Detectives' contributes expertise to provide diagnostic and solution suggestions, which are consolidated into a Post Case Report that patients can take to their physician for further testing.
Is CrowdMed a public or private company?
CrowdMed is a private company. It is classified as venture growth investor backed and is currently operating.
When was CrowdMed founded?
CrowdMed was founded in 2012. It employs 1 to 10 people.
Where is CrowdMed based?
CrowdMed is headquartered in San Francisco, United States, in the North America region.
How does CrowdMed make money?
One revenue line is on record: subscription Plans.
Who are CrowdMed's main competitors?
Broad incumbents on record are Zocdoc, Doximity and WebMD. Direct peers are K Health, Babylon Health, HealthTap and PatientsLikeMe. Emerging players are Sermo, Figure 1 and Talkspace.
Does CrowdMed have an API?
Yes. API access designed to be user-friendly and straightforward for integrating CrowdMed services into existing systems. The documentation page displays logos for React, Angular, Node.js, and Vue frameworks, suggesting SDK availability in JavaScript/TypeScript and popular frontend frameworks. Developer documentation is at crowdmed.com/#.