Roosevelt General Hospital

What Roosevelt General Hospital does

Roosevelt General Hospital is a 22-bed acute care community hospital located in Portales, New Mexico, operated by the Roosevelt County Special Hospital District, a public governmental entity. It serves residents of Roosevelt County and surrounding areas in eastern New Mexico with a 24/7 physician-staffed emergency department, inpatient and outpatient services, general and minimally invasive surgery, diagnostic imaging (including Selenia full-field digital mammography with MammoPad), comprehensive laboratory services, cardiopulmonary care, and rehabilitation therapies (physical, occupational, speech-language). The hospital also operates specialized clinical offerings such as a TIF 2.0 transoral incisionless fundoplication procedure for GERD, H. Pylori urea breath testing, Plavix/P2Y12 platelet testing (the only area lab offering these), and women's health, pediatric, geriatric, and behavioral health services.

The RGH Clinic network extends service delivery across two locations (Portales and Clovis), with multi-specialty providers covering family medicine, pediatrics, geriatrics, women's health, interventional pain management, and general surgery. Project ECHO programs add telehealth-based specialty access for behavioral health/substance abuse, diabetes, and hepatitis C. Patient-facing technology is limited to a standard MEDITECH patient portal for records access and a Phreesia-powered online bill pay system; no proprietary AI/ML or data products are present in the disclosed stack.

Revenue is generated through fee-for-service patient care across ED visits, inpatient stays, outpatient procedures, diagnostic imaging, lab testing, and clinic encounters. RGH supplements this with a FlexCare sliding fee scale and financial assistance program aimed at uninsured and underinsured patients. As a public hospital district, the entity is governed by a Board of Trustees rather than private shareholders, with no disclosed funding rounds, acquisitions, or private equity involvement, and no publicly available revenue figures. Recent recognitions include Becker's Hospital Review Top 100 Community Hospitals (2025) and the PRC Healthcare Leadership Award for Outstanding Culture.

Name

Roosevelt General Hospital

Legal name

Roosevelt General Hospital

Website

https://myrgh.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Roosevelt General Hospital is a 22-bed public community hospital in Portales, New Mexico, providing 24/7 emergency, inpatient, outpatient, surgical, diagnostic, and rehabilitation services, plus multi-specialty primary care through clinics in Portales and Clovis, serving Roosevelt County residents.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Acute care hospital
• Emergency medical services
• Outpatient clinical services
• Community healthcare provider
• Diagnostic imaging services

Headquarters

HQ city

Portales

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Revenue generated from comprehensive patient care services including emergency department visits, inpatient hospital stays, outpatient procedures, diagnostic imaging, laboratory services, surgical services, and clinic visits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Roosevelt General Hospital operates a 22-bed acute care community hospital in Portales, New Mexico, delivering 24/7 physician-staffed emergency care, inpatient and outpatient services, general surgery, diagnostic imaging, laboratory, and rehabilitation therapies. The RGH Clinic network extends primary and specialty care (family medicine, pediatrics, geriatrics, women's health, behavioral health, interventional pain management) across Portales and Clovis, with telehealth-enabled ECHO Programs and a FlexCare sliding fee scale for underserved patients.

Product overview

Roosevelt General Hospital is a 22-bed acute care hospital located in Portales, New Mexico, offering comprehensive inpatient and outpatient healthcare services. The hospital operates a 24/7 physician-staffed Emergency Department, general and specialty surgical services, diagnostic imaging including certified digital mammography, full-service laboratory, and rehabilitation therapies (physical, occupational, and speech). The RGH Clinic network provides primary and specialty care including family medicine, pediatrics, geriatrics, women's health, and behavioral health, with locations in Portales and Clovis. The hospital also operates ECHO Programs for telehealth specialist consultations and provides FlexCare sliding fee scale programs for underserved populations. Patient-facing digital services include a MEDITECH-powered Patient Portal, online bill pay through Phreesia, and online medical records access. The facility has been recognized as a Top 100 Community Hospital by Becker's Hospital Review and received PRC Healthcare Leadership Award for Outstanding Culture.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 physician-staffed emergency room providing emergency medical care to residents throughout Roosevelt County, New Mexico and surrounding areas, including coordination with AeroCare air medical transport.
• Surgical Services Inpatient and outpatient general surgical procedures, including minimally invasive surgery and the specialized TIF (Transoral Incisionless Fundoplication) procedure for chronic acid reflux/GERD.
• Medical Imaging Full range of diagnostic imaging services including full-field digital mammography with Selenia technology and MammoPad breast cushion, delivered at a certified Pink Ribbon Facility.
• Laboratory Services Comprehensive laboratory testing services including blood tests, urinalysis, cultures, and specialized area-exclusive tests such as the H. Pylori urea breath test (15-minute turnaround) and Plavix/P2Y12 platelet reactivity testing.
• Cardiopulmonary Services Cardiac and pulmonary diagnostic and treatment services for patients with heart and lung conditions.
• Behavioral Health Mental health and substance abuse clinical services, delivered both directly and through the Project ECHO telehealth model.
• Physical Therapy and Rehabilitation Physical therapy and rehabilitation services supporting patient recovery and mobility improvement.
• Occupational Therapy Occupational therapy services to help patients regain daily living and working skills.
• Speech Therapy Speech-language pathology services for patients with communication and swallowing disorders.
• Women's Health Clinic Women's health services including obstetrics, gynecology, and women's health procedures such as pellet therapy.
• Pediatrics Pediatric care services for infants, children, and adolescents.
• Geriatrics Specialized healthcare services tailored for elderly patients.
• RGH Clinic Multi-specialty clinic in Portales, NM offering family medicine, pediatrics, geriatrics, women's health, general surgery, and interventional pain management.
• RGH Clovis Clinic Clinic location providing primary care and women's health services in Clovis, NM.
• Project ECHO Programs Project ECHO (Extension for Community Healthcare Outcomes) telehealth programs connecting local providers with specialists in behavioral health/substance abuse, diabetes, and hepatitis C.
• FlexCare Sliding Fee Scale Program Flexible healthcare service program offering a sliding fee scale based on income and family size for uninsured and underinsured patients.
• AeroCare Air Medical Transport Air medical transport services delivered in partnership with AeroCare for rapid emergency transfer of critical patients to higher-level care facilities.
• Patient Portal Online patient portal powered by MEDITECH enabling patients to access medical records, view test results, and manage their healthcare information.
• Online Bill Pay Online payment system for hospital and clinic bills delivered through the Phreesia platform.

Quantifiable outcome

• 97% five-year survival rate when breast cancer detected early through mammography

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• AeroCareOthersPartnership for emergency helicopter transport services. Details pending. RGH and AeroCare partnering to provide air medical transport for critical patients requiring rapid transfer to higher-level care facilities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nor-Lea Hospital District: Hospital district in Lovington, NM with rural community-hospital service profile; structurally analogous as a public district-owned facility serving a small southeastern NM population.
• Dan C. Trigg Memorial Hospital: Critical access hospital in Tucumcari, NM operated by Presbyterian; similar small-bed rural model serving an underserved eastern NM county, with comparable service-mix constraints.
• Cibola General Hospital: Community hospital in Grants, NM offering comparable 24/7 ED, inpatient, surgical, and outpatient services to a rural New Mexico population.
• Guadalupe County Hospital: Small rural hospital in Santa Rosa, NM providing emergency, inpatient, outpatient, and clinic services; matches RGH's rural community-hospital scale and limited specialty scope.
• Holy Cross Medical Center: Non-profit community hospital in Taos, NM providing full-service acute care to a rural northern New Mexico population; comparable breadth of services relative to bed count.
• Eastern New Mexico Medical Center: Community hospital in Roswell, NM offering similar acute care, ED, surgical, and diagnostic services in the same eastern New Mexico region; competes for rural patient referrals and specialty coverage.
• Artesia General Hospital: Small community hospital in Artesia, NM with 24/7 ED, inpatient, surgical, and clinic services; comparable scale and rural acute-care model to RGH.
• Lincoln County Medical Center: Critical access hospital in Ruidoso, NM operated by Presbyterian; comparable rural community-hospital scale, ED coverage model, and reliance on telehealth/specialist partnerships.
• Plains Regional Medical Center: Presbyterian Healthcare Services-operated hospital in Clovis, NM — the closest geographic peer and the most direct competitor for inpatient/emergency referrals from Roosevelt County residents. Comparable community-hospital footprint and service mix.
• Alta Vista Regional Hospital: Community hospital in Las Vegas, NM serving a rural northeastern New Mexico county with similar 24/7 ED, inpatient, surgical, and clinic service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rgh_portales

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Roosevelt General Hospital