Axcient

What Axcient does

Axcient (legal entity eFolder Inc, dba Axcient) is a Denver, Colorado-based private software company founded in 2006 that delivers business continuity and disaster recovery (BCDR) solutions exclusively through Managed Service Provider (MSP) channel partners. Its core platform, the x360 Platform, unifies image-based backup, disaster recovery, cloud-to-cloud application backup, and secure file sync-and-share under a single MSP-facing umbrella. The flagship product x360Recover is built on proprietary Chain-Free backup technology, which establishes independent recovery points to eliminate legacy backup chain management, re-seeding, and re-basing while supporting immutable and air-gapped ransomware resilience, automated integrity verification (AutoVerify), geo-redundant cloud storage, and sub-1-hour recovery time objectives with 15-minute recovery point objectives.

The product portfolio includes x360Recover (core BCDR with hardware, cloud, and hybrid deployment), x360Recover Direct-to-Cloud (hardware-free BCDR), x360Recover D2C for Microsoft Azure (Azure VM recovery), x360Cloud (Microsoft 365 and Google Workspace backup), and x360Sync (secure file sync with ransomware protection). All products are delivered with public APIs and integrations into RMM, PSA, and documentation platforms, enabling MSPs to white-label, automate ticketing/billing, and integrate BCDR into existing operational workflows. Underlying infrastructure is delivered through partnerships with AWS, Google Cloud Platform, Microsoft Azure, and Oracle Cloud Infrastructure, with SOC 2 Type 2 certification and HIPAA-compliant data centers supporting multi-region data residency across the US, Canada, Ireland, UK, and Netherlands.

Axcient monetizes through a combination of subscription-based recurring revenue for its BCDR services and hardware sales/leasing of BDR appliances to MSP partners, with usage-based overages on cloud storage and Virtual Office services. The company serves the SMB segment indirectly—its primary customers are MSPs who resell Axcient-powered services to their own SMB end-clients. As of available data, Axcient employs 101-250 people, has accumulated approximately $113.5M in disclosed venture funding across rounds from 2008-2015 led by investors including Scale Venture Partners, Thomvest Ventures, AllegisCyber, and Peninsula Ventures, and operates across ten countries spanning North America, EMEA, APAC, and Latin America.

Name

Axcient

Legal name

eFolder Inc

Website

https://axcient.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Axcient is a Denver-based BCDR software company that provides backup, disaster recovery, cloud-to-cloud, and file sync solutions exclusively through Managed Service Provider (MSP) channel partners serving SMB end-clients. Its x360 Platform leverages proprietary Chain-Free backup technology to deliver immutable, air-gapped protection with sub-1-hour RTO.

Ownership category

akta.pro rank

Product category

Backup and Disaster Recovery Software (BCDR)

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEABAH

Backup, Disaster Recovery & Business Continuity (BCDR) Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

SECONDARYHDABAIAD

Business Continuity Management (BCM) Platforms

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Disaster Recovery, Business Continuity & High Availability

SECONDARYBPAEALAI

Backup & DR Software Implementation & Managed Platforms

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Business Continuity, Disaster Recovery & Backup Services

Keywords

• Business continuity software
• Disaster recovery solutions
• MSP backup platform
• Cloud backup services
• Ransomware data protection

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. BCDR Subscription Services: Subscription-based business continuity and disaster recovery services delivered through MSP channel partners. Includes x360Recover (BDR), x360Cloud (cloud app backup), and x360Sync (sync and share) product lines with monthly/annual billing.
2. BDR Appliances: Sale of turn-key BDR hardware appliances providing rapid RTO for MSPs and their SMB clients. Partners can purchase, rent, or lease hardware as indicated in Order Forms.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Axcient provides a unified business continuity and disaster recovery (BCDR) software platform, branded as the x360 Platform, sold exclusively through Managed Service Provider (MSP) channel partners. The platform covers image-based server and endpoint backup, cloud application backup for Microsoft 365 and Google Workspace, secure file sync and share, and optional hardware appliances, all powered by Axcient's proprietary Chain-Free backup architecture. It is designed so MSPs can white-label and integrate it into their own offerings to deliver data protection, ransomware resilience, and rapid recovery to their small and medium-sized business clients.

Product overview

Axcient offers the x360 Platform, a unified BCDR (Business Continuity and Disaster Recovery) platform for MSPs consisting of multiple integrated products. The core product is x360Recover, a backup and disaster recovery solution with flexibility for hardware-based, cloud-based, or hybrid deployments. This platform is augmented by specialized sub-products: x360Recover Direct-to-Cloud (hardware-free BCDR) and x360Recover D2C for Microsoft Azure (Azure-specific recovery); x360Cloud (Microsoft 365 and Google Workspace cloud backup); and x360Sync (secure file sync and share with ransomware protection). All products leverage Axcient's proprietary Chain-Free backup technology that establishes independent backup recovery points, eliminating legacy chain management complexities.

Differentiator

Problem solved

Functional benefit

Brands

• x360Recover: Backup and disaster recovery solution for MSPs with flexibility for hardware or hardware-free deployment, protecting on-prem, cloud, or hybrid environments.
• x360Recover Direct-to-Cloud
• x360Recover D2C for Microsoft Azure
• x360Cloud
• x360Sync
• x360 Platform
• Chain-Free Backup Technology

Products and services

• x360Recover Primary backup and disaster recovery (BCDR) platform for Managed Service Providers, delivering fast, reliable recovery for servers and endpoints across on-premises, cloud, and hybrid environments using image-based Chain-Free backup technology, immutable backups, and sub-1-hour RTO.
• x360Recover Direct-to-Cloud Hardware-free BCDR offering within the x360Recover family that simplifies management and lowers costs by removing the need for physical backup appliances while still providing full disaster recovery capabilities for MSPs.
• x360Recover D2C for Microsoft Azure Specialized direct-to-cloud recovery solution focused on Microsoft Azure environments, providing fast Azure VM recovery and virtualization for MSPs protecting public cloud workloads.
• x360Cloud Cloud-to-cloud backup solution for Microsoft 365 and Google Workspace that protects Exchange Online, OneDrive, and SharePoint data with hands-free backup and near-instant restore for SaaS environments.
• x360Sync Secure file sync and share solution with always-on backup protection against ransomware, providing secure access to files from anywhere while keeping sensitive data backed up and governed by centralized security and permissions controls.

Quantifiable outcome

• Recovery Time Objective (RTO) of less than 1 hour
• +3 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Amazon Web ServicescoreTechnology or IntegrationAWS serves as a cloud service provider for Axcient's cloud offerings (CloudFinder, Fusion, and Replibit product lines). Data is stored in AWS facilities in the United States, Ireland, and Canada.
• Google Cloud PlatformcoreTechnology or IntegrationGoogle Cloud serves as a cloud storage provider for x360Sync, x360Cloud, and x360Portal products. Data resides in US-based Google Cloud infrastructure.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 serves as the email, calendar, and contacts platform across all Axcient product lines. Integration enables backup and recovery for M365 environments.
• Oracle Cloud InfrastructurecoreTechnology or IntegrationOracle Cloud Infrastructure serves as a cloud service provider for x360Cloud product. Data stored across US, Canada, England, and Netherlands regions.
• RMM/PSA Integration PartnerscoreTechnology or IntegrationAxcient's open APIs and built-in integrations connect with RMMs, PSAs, and documentation platforms used by MSPs. Automated ticketing, billing, and reporting streamline MSP workflows.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Datto (Kaseya): Datto is the most direct competitor to Axcient: a BCDR platform purpose-built for MSPs, offering SIRIS appliances, cloud-delivered backup, and SaaS protection. Both compete for the same MSP channel with similar channel-led GTM and recurring subscription models.
• Veeam: Veeam is a leading backup and disaster recovery vendor with strong MSP program (Veeam Service Provider Console) covering on-prem, cloud, and SaaS workloads. Comparable to Axcient in targeting MSPs delivering BCDR to SMB and mid-market customers.
• Acronis: Acronis combines backup/DR with integrated cybersecurity for MSPs and SMBs, offering Cyber Protect Cloud. It competes directly with Axcient's x360Recover + x360Cloud bundle, particularly in ransomware-resilient BCDR for the MSP channel.
• Druva: Druva is a 100% SaaS, cloud-native data protection platform covering endpoints, cloud workloads, and SaaS applications. It competes with Axcient's x360Cloud and x360Recover Direct-to-Cloud for cloud-first backup, though Druva skews more enterprise than Axcient's MSP-centric base.
• Backblaze: Backblaze provides cloud backup and B2 object storage used by MSPs and SMBs, including BCDR-adjacent offerings. It is comparable as a low-cost cloud backup infrastructure layer that Axcient partners may substitute or integrate with.

Broad incumbents

• Rubrik: Rubrik is a broader data security and resilience platform covering backup, DR, and cyber recovery across hybrid cloud. Comparable in disaster recovery and ransomware-resilient backups but skews enterprise rather than MSP/SMB, making it a broader incumbent rather than a direct channel peer.
• Zerto (Hewlett Packard Enterprise): Zerto (now part of HPE) provides disaster recovery and data protection for hybrid cloud environments, with continuous data protection and orchestrated failover. Comparable to Axcient on DR orchestration and RTO/RPO performance, though typically sold into larger IT shops.
• Carbonite (OpenText): Carbonite, now part of OpenText, offers cloud and hybrid backup solutions historically strong in SMB and endpoint backup. Overlaps with Axcient on SMB-targeted backup and cloud-to-cloud protection, but with a much broader enterprise portfolio via OpenText.
• Commvault: Commvault is a broad data protection and information management platform with backup, DR, and cyber-recovery capabilities. Comparable on the BCDR and ransomware-resilient backup dimension but skews enterprise and hybrid IT rather than Axcient's MSP/SMB channel focus.

Others

• Cohesity: Cohesity (merged with Veritas) delivers data protection, backup, and DR at enterprise scale. Comparable in BCDR capabilities and immutable storage for ransomware, but typically serves larger enterprises rather than Axcient's MSP/SMB focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/axcient
• YouTubeyoutube.com/channel/UCVUbsjwebKn89VxBDck8GTw
• Facebookfacebook.com/Axcient-249270515065
• LinkedInlinkedin.com/company/axcient

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries5 records

Funding overview

Funding rounds7 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Axcient