What Solora does

Solora is a New Zealand-based healthcare services provider that has been a lead supplier of Accident Compensation Corporation (ACC) home and community support services since 2012. The company operates two core service lines: Homecare Services, which deliver ACC-funded assistance with daily living activities (showering, dressing, cleaning, meal preparation, shopping, childcare, nursing, and occupational/physiotherapy rehabilitation) for people recovering from short-term or long-term injuries; and Sensitive Claims, which provide confidential, trauma-informed counselling, care coordination, and advocacy for survivors of sexual abuse and sexual violence. Both service lines are fully funded by ACC at no cost to eligible clients.

Solora's operating model is coordination-led rather than direct-employment-led. A centralised team of clinical coordinators and registered health professionals matches clients with appropriate providers across a national network of registered homecare agencies and allied health partners, including Māori health providers and community-focused suppliers. The proprietary technology layer is a Client Management System (CMS) developed specifically for ACC ISSC contract providers to track client information and invoice efficiently — an administrative backbone rather than a clinical or AI platform. Go-to-market is primarily referral-driven (GPs, hospital staff, ACC case owners, and community organisations such as Women's Refuge), with self-referral available for sensitive claims via 24/7 phone lines.

Solora is a wholly-owned subsidiary of New Zealand Health Group (NZHG), one of the largest healthcare networks in Aotearoa New Zealand. NZHG affiliation provides access to specialist services across social and vocational rehabilitation, training, disability support, clinical treatment, allied health, and psychology, enabling wrap-around delivery. The company is headquartered in Wellington, operates nationwide across New Zealand, and reports a 100% pass rate in its sector standards audit under the ACC framework. Revenue is entirely ACC-funded; no pricing, funding-round, or ownership-specific financial data is disclosed.

Name

Solora

Legal name

Solora

Website

https://solora.nz

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Solora is a New Zealand-based ACC-contracted provider delivering fully funded home and community support services for injury recovery and trauma-informed sensitive claims support for sexual abuse survivors, coordinated through a national network of registered healthcare providers as a subsidiary of New Zealand Health Group.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Homecare services
• Sensitive claims support
• Injury rehabilitation services
• Community health support
• Trauma-informed counselling

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. ACC-Funded Home and Community Support Services: Fully funded services by ACC for eligible clients following accident or injury. No cost to clients. Revenue derived from government funding arrangements with ACC for homecare, rehabilitation, and sensitive claims services.
2. ACC Sensitive Claims Services: ACC-funded sexual abuse support services covering treatment, assessment, counselling, and care coordination. Services fully funded with no financial barrier to access.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Solora coordinates and delivers ACC-funded home and community support services and sensitive claims services across New Zealand. The company matches ACC-eligible clients with a national network of registered healthcare providers and allied health professionals, supporting injury recovery (personal care, home help, nursing, occupational/physiotherapy rehabilitation) and trauma-informed care for sexual abuse survivors. Services are fully funded by ACC, with no cost to clients, and are coordinated by experienced clinical coordinators.

Product overview

Solora provides two integrated ACC-funded service lines across New Zealand: Homecare Services for injury recovery support (including home help, personal care, childcare, nursing, and allied health services), and Sensitive Claims for sexual abuse survivor support (including counselling, care coordination, and advocacy). Both services are fully funded by ACC and delivered through a national network of registered healthcare partners, coordinated by Solora's clinical team.

Differentiator

Problem solved

Functional benefit

Products and services

• Homecare Services ACC-funded home and community support services providing assistance with daily activities such as showering, dressing, cleaning, meal preparation, shopping, childcare, nursing support, and occupational/physiotherapy rehabilitation for people recovering from short-term or long-term injuries. Available nationwide across New Zealand at no cost to eligible clients.
• Sensitive Claims ACC-funded sexual abuse and sexual violence support services offering confidential care coordination, culturally responsive counselling, trauma-informed support, and advocacy for survivors across New Zealand. Available regardless of when the abuse occurred, with self-referral options that do not require police involvement.

Quantifiable outcome

• 100% pass rate in sector standards audit
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• New Zealand Health Group (NZHG)coreStrategic or Co-development PartnerSolora is part of New Zealand Health Group, one of the largest health groups in Aotearoa. NZHG provides access to specialist services across social and vocational rehabilitation, training, disability support, clinical treatment, allied health, and psychology services. Solora leverages this network to enhance service delivery for clients with short, long-term, or complex needs.
• Women's RefugecoreGTM or Marketing PartnerWomen's Refuge partnership provides referral pathways for sexual abuse survivors accessing sensitive claims support services. This community partnership helps reach survivors who may benefit from ACC-funded counselling and support.
• National Organisations and Māori Health ProviderscoreChannel Partner/ Reseller/ DistributorSolora partners with national organisations, Māori health providers, and smaller community-focused suppliers to provide personalised, innovative, and locally connected support to clients and whānau. These partners form the delivery network for home and community support services across New Zealand.

Scale indicators5 records

Recent moves6 records

Expansion highlights8 records

Broad incumbents

• Spectrum Care: Auckland-based disability support provider delivering home and community services funded by ACC and the Ministry of Disabled People. Comparable in providing wrap-around home and community support under government contracts with similar client profiles.
• CCS Disability Action: Established NZ nonprofit providing disability support and community services with significant national footprint. Comparable as a broader portfolio disability/community services provider that overlaps with Solora's independent living and home support remit.
• IHC New Zealand: Large NZ disability support provider (now part of a broader group) operating residential and community services, including ACC-funded elements. Comparable as a major incumbent in NZ disability and home-support services with similar client cohorts.

Direct peers

• Life Unlimited: NZ disability and community support provider offering home and community services, including ACC-funded support coordination. Comparable in targeting ACC-eligible clients and operating as a care coordinator across a national provider network.
• Healthcare NZ: One of New Zealand's largest home and community support services providers, delivering ACC-funded personal care, rehabilitation, and disability support under similar contract structures. Most directly comparable peer given overlap in ACC homecare, nationwide coverage, and chronic/community injury support.
• Nurse Maude: Christchurch-based but nationally operating NZ homecare and nursing provider delivering community and post-acute support, including ACC-funded services. Comparable for its blend of nursing, home help, and rehabilitation services in a similar funding model.
• Geneva Healthcare: New Zealand home and community health services provider offering ACC-funded homecare, rehabilitation, and disability support. Comparable in scale, geographic reach, and reliance on ACC referrals for injury recovery services.
• Access Community Health: Major NZ provider of home-based support services, including ACC-funded homecare and community nursing. Directly comparable as a coordinator of nationwide caregiver networks delivering ACC and DHB-funded services across injury recovery and personal care.

Others

• New Zealand Health Group (NZHG): Parent organization of Solora and one of the largest health groups in NZ, providing social/vocational rehabilitation, disability support, clinical treatment, and psychology. Comparable as the broader ecosystem Solora sits within and source of integrated care capabilities.
• Women's Refuge: NZ organization supporting women and families experiencing family violence, with which Solora partners to receive sensitive claims referrals. Comparable as an adjacent community organization serving overlapping survivor populations with similar trauma-informed practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/solora-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solora