Desktop

What Desktop does

Desktop is a Brazilian regional fiber-optic internet service provider headquartered in Sumaré, São Paulo state, founded in 1996. The company operates more than 58,000 km of owned fiber-optic infrastructure and serves more than 1.2 million subscribers across 200+ municipalities, all within São Paulo state. Its product portfolio centers on fixed residential broadband internet access delivered via FTTH and related access technologies, supplemented by bundled video and telephony services for household and small/medium business customers.

Desktop generates revenue primarily through monthly recurring subscription fees for broadband access and bundled services, distributed via direct-to-consumer sales and local distribution partnerships across its municipal footprint. As Brazil's first publicly listed ISP (B3 IPO, February 2021), Desktop operated as an independent regional challenger to national telcos within São Paulo state until March 2026, when América Móvil's Claro acquired a 73% controlling stake for R$4 billion (~USD 750-809 million). The company reported 2025 revenue of R$1.2 billion (approximately USD 222 million), up 8% year-over-year, reflecting steady, mature regional growth in a competitive market.

Post-acquisition, Desktop functions as a regional fiber asset within the Claro/América Móvil portfolio, gaining access to group-level procurement, content agreements, mobile convergence, and capital that were unavailable as a standalone ISP. The integration will likely reframe Desktop from an independent São Paulo-state growth story into a focused regional execution vehicle within Latin America's largest telecom operator.

Name

Desktop

Legal name

Desktop S.A.

Website

https://desktop.com.br

Company type

Public

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Desktop is a Brazilian regional fiber-optic ISP serving 1.2 million+ subscribers across 200+ municipalities in São Paulo state via 58,000+ km of owned fiber infrastructure, now controlled by América Móvil/Claro following a March 2026 acquisition.

Ownership category

akta.pro rank

Headquarters

HQ city

Sumaré

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Residential Internet Subscription: Monthly recurring subscription fees for fiber optic internet service with tiered speed plans (200M to 1Giga) and bundled digital content/app subscriptions
2. TV Services: Additional revenue from IPTV/streaming services including Desktop Play (21-68 channels), premium channel packages (Telecine, Premiere, Combate), and bundled TV + internet combo plans
3. Mobile Services: Bundled mobile plans (Desktop Mais) offering 15-20GB with unlimited WhatsApp and Waze, generating additional monthly subscription revenue
4. Digital Services and Apps: Revenue from bundled and standalone digital services including Disney+, HBO Max, NBA League Pass, Watch, Kaspersky antivirus, ExitLag, and other streaming/educational apps

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Desktop is a regional Brazilian fiber optic Internet Service Provider delivering residential broadband internet (200 Mbps to 1 Gbps) over a 100% FTTH network across 200+ cities in São Paulo state. The company bundles its core internet service with IPTV/streaming TV (Desktop Play), mobile data plans (Desktop Mais), and a portfolio of 20+ third-party digital services including Disney+, HBO Max, NBA League Pass, Kaspersky, ExitLag, and Exa Cloud. Desktop also offers specialized sub-brands targeting gamers, remote workers, families, and entertainment enthusiasts.

Product overview

Desktop is a regional fiber optic internet service provider operating primarily in São Paulo state, Brazil, serving over 1.2 million subscribers across more than 200 cities with over 58,000 km of fiber network. The company operates as a single unified brand offering a portfolio of interconnected services: core residential broadband internet plans ranging from 200 Mbps to 1 Gbps with bundled Wi-Fi routers; mobile data plans (Desktop Mais combo); IPTV and streaming TV services (Desktop Play and TV plans); and specialized tiered sub-brands (Giga Gamer, Giga Home Office, Giga Esportes e Cinema, Giga Família, Giga Black) targeting specific customer segments with differentiated features and bundled digital services. All premium plans include access to a digital services ecosystem encompassing streaming platforms (Disney+, HBO Max, Watch), security tools (Kaspersky), gaming optimization (ExitLag), and cloud storage (Exa Cloud), delivered through a companion mobile app for customer self-service.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Plans (Fiber Optic Broadband) Fiber optic broadband internet service with speeds from 200 Mbps to 1 Gbps download (100 Mbps to 500 Mbps upload), delivered over 100% FTTH network with Wi-Fi router included. Available in multiple tiers with bundled digital services and apps for residential consumers across 200+ cities in São Paulo state.
• Desktop Mais (Internet + Mobile Combo) Bundle service combining residential fiber internet (600 Mbps) with mobile data plans (15-20GB with portability bonus), offering a single plan and invoice for both fixed and mobile connectivity. Includes unlimited WhatsApp and Waze usage. Targeted at residential consumers seeking converged connectivity.
• Desktop Play Streaming TV service offering live channels and on-demand content accessible via mobile app, web browser, Smart TVs (Samsung, LG), and Android TV. Includes Start package (21 channels) and Top package (68 channels) with sports, entertainment, and children's content. Integrated with Watch streaming platform.
• TV Plans (Lite, Fit, Mix, Total) IPTV service with four tiers (Lite with 41 channels, Fit with 103 channels, Mix with 138 channels, Total with 159 channels) including HD options and premium add-ons such as Telecine and Premiere. Available as standalone TV service or bundled with internet plans.
• Digital Services Bundle Portfolio of over 20 third-party digital services available as add-ons or bundled with internet plans. Includes streaming platforms (Disney+, HBO Max, Apple TV, Watch, NBA League Pass), security tools (Kaspersky), gaming optimization (ExitLag), cloud storage (Exa Cloud), telemedicine (MediQuo), and educational/entertainment apps for children and adults.

Quantifiable outcome

• 1.2M+ subscribers grown from 150,000 under H.I.G. Capital ownership
• +4 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Claro (América Móvil subsidiary)coreStrategic or Co-development Partner · 26 March 2026Claro, the Brazilian telecom operator owned by Mexico's América Móvil, acquired a 73% stake in Desktop for R$4 billion (~$750-809 million USD). The deal positions Claro to strengthen its telecom infrastructure presence in Brazil's broadband market. Transaction subject to regulatory approval from CADE and Anatel. Desktop will continue operating under its brand with existing management.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Vivo (Telefônica Brasil): Brazil's largest telecom operator offering mobile, fixed broadband, pay-TV, and digital services nationally. Direct competitor in São Paulo state with substantially larger scale and bundled offerings.
• TIM Brasil: Major Brazilian mobile and fixed broadband operator (Telecom Italia subsidiary). Competes directly with Desktop in São Paulo state with national footprint and strong consumer brand.
• Claro Brasil: América Móvil's Brazilian wireless and broadband arm; historical direct competitor in São Paulo state and now acquiring 73% of Desktop — the parent operating in the same FTTH and content-bundle space.

Direct peers

• Brisanet: Publicly listed Brazilian regional fiber ISP focused on the Northeast with the same FTTH-led residential broadband model and content bundling approach as Desktop.
• Unifique: Publicly listed Brazilian regional fiber ISP concentrated in Santa Catarina with comparable FTTH infrastructure, tiered broadband plans, and bundled digital services for residential and SMB customers.
• Alares: Brazilian regional fiber ISP operating across multiple states with FTTH network, tiered residential broadband, and content bundles — closely comparable business model to Desktop.
• Vero Internet: Brazilian regional fiber ISP operating in Minas Gerais and surrounding states with FTTH infrastructure and bundled digital services targeted at residential and SMB segments.
• Americanet: Brazilian regional fiber ISP active in São Paulo and other states with FTTH-led residential broadband and bundled content offerings — comparable to Desktop in product and customer profile.
• Algar Telecom: Regional telecom operator in Minas Gerais and Triângulo Mineiro offering fixed broadband, mobile, and B2B services with similar FTTH infrastructure and bundled digital strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCUCvk39vLXSMBLMSLPcRQHQ
• Facebookfacebook.com/desktopinternet
• LinkedInlinkedin.com/company/desktopinternet
• Instagraminstagram.com/desktop
• TikToktiktok.com/@desktop

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Desktop