Clark Insurance

What Clark Insurance does

Clark Insurance is an independent insurance agency founded in 1931 and headquartered in Portland, Maine. The firm operates as a full-service, multi-line broker distributing personal, commercial, and employee-benefits insurance products across three New England states — Maine, New Hampshire, and Massachusetts — through six physical offices (Portland, Gorham, Windham ME; Manchester NH; Lowell and West Springfield MA) and approximately 120 to 130 employees. The personal lines portfolio spans auto, home, renters, flood, life and annuities, recreational vehicles, pet (via FIGO), personal umbrella, and long-term care; the commercial lines portfolio spans general liability, workers' compensation, professional liability/E&O, D&O, cyber, surety bonds, business specialty, plus an in-house Safety & Risk Consulting practice. Employee benefits round out the offering with group health, dental, disability, vision, life, and voluntary worksite products. Customer service is delivered through 24/7 phone support and the Clark 24 customer portal (hosted on MMA's portalmma.csr24.com infrastructure), supplemented by an in-house claims team that interfaces directly with carriers.

The agency's underlying technology stack is conventional brokerage infrastructure rather than a proprietary platform: an insurance agency operations layer combining online quote-request forms, the Clark 24 portal, and direct carrier connectivity for policy administration and claims processing. No public API, SDK, or documented AI/automation layer is disclosed; the systems upgrade referenced circa the MMA acquisition suggests platform consolidation onto MMA-shared infrastructure rather than greenfield development.

Clark Insurance has been a subsidiary of Marsh & McLennan Agency LLC (MMA) since its 2022 acquisition, operating as a DBA/trade name under that parent while maintaining its own brand and local leadership. The business model is commission-based: agents earn recurring commissions on personal lines, commercial/business lines, employee benefits, and bond placements. Pricing is quote-based, varies by individual risk factors, and is not publicly disclosed. The go-to-market is sales-led through direct agent engagement at local offices, supplemented by phone-based inside sales and online quote requests — a traditional regional insurance agency motion rather than a digital-first model. Customer concentration sits across a long tail of individuals, SMBs, and a handful of mid-market commercial accounts in construction (Wright-Ryan), hospitality (DiMillo's), and manufacturing (Mainely Tubs).

Name

Clark Insurance

Legal name

Marsh & McLennan Agency LLC

Website

https://clarkinsurance.com

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

101–250 employees

Short description

Clark Insurance is an independent insurance agency founded in 1931, distributing personal, commercial, employee benefits, and surety bond products across Maine, New Hampshire, and Massachusetts through six offices and ~120 employees under the Marsh & McLennan Agency umbrella.

Ownership category

akta.pro rank

Product category

Insurance Agency Services

NAICS

Insurance Agencies and Brokerages (524210), Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331), Life Insurance (6311), Surety Insurance (6351)

akta.pro primary industry

Directors & Officers (D&O) Liability (FSAJADAF)

akta.pro secondary industries

Employer’s Liability (FSAJADAE), Public Liability (Premises/Operations) (FSAJADAD), Group Term Life Insurance (FSAIAAAJ), Environmental / Pollution Liability (FSAJAGAF)

Keywords

• Independent insurance agency
• Commercial insurance brokerage
• Personal insurance lines
• Employee benefits brokerage
• Surety bond services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Commissions - Personal Lines: Commissions earned from selling and servicing personal insurance policies including auto, home, renters, flood, life, recreational vehicles, pet, umbrella, and long-term care insurance. Agents receive commission based on policy premiums.
2. Insurance Commissions - Commercial/Business Lines: Commissions from business insurance products including general liability, workers compensation, professional liability, D&O, cyber insurance, bonds, and business specialty coverage. Revenue is commission-based on policy premiums.
3. Employee Benefits: Commissions from group health, dental, disability, vision, life, and voluntary worksite benefits offered to business clients. Ongoing commissions as policies are maintained.
4. Bond Services: Commission revenue from bond department offering contract, commercial, and fidelity bonds.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Clark Insurance is an independent insurance agency selling personal, commercial, and employee benefits insurance plus surety bonds through agents who work directly with customers across Maine, New Hampshire, and Massachusetts. The agency earns commissions by placing coverage with multiple insurance carriers on behalf of individuals, families, and businesses, supported by an in-house claims team, a 24-hour customer service portal (Clark 24), and a Safety & Risk Consulting practice.

Product overview

Clark Insurance is a full-service independent insurance agency offering personal, business, and employee benefits insurance products. The portfolio includes Personal Insurance (Car, Home, Renters, Flood, Life & Annuities, Recreational Vehicles, Pet, Personal Umbrella, Long-Term Care), Business Insurance (General Liability, Workers Compensation, Errors and Omissions, Professional Liability, Directors and Officers, Bond Department, Cyber Insurance, Safety & Risk Consulting, Business Specialty), Employee Benefits, and Bonds. The agency operates with an in-house claims team and 24-hour customer service through the Clark 24 portal. Founded in 1931 and headquartered in Portland, Maine, Clark Insurance serves Maine, New Hampshire, and Massachusetts with 120 employees across six offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Insurance Customized insurance coverage protecting individuals and families, including protection for homes, cars, health, and personal assets across Maine, New Hampshire, and Massachusetts.
• Business Insurance Commercial insurance programs tailored to business needs, covering assets, buildings, vehicles, employees, and liabilities for companies of all sizes.
• Employee Benefits Group benefits solutions including health, dental, disability, vision, life, and voluntary worksite benefits customized to business needs and budgets.
• Bonds (Surety) Various bonding services including Contract, Commercial, and Fidelity bonds for organizations from small to large.
• Safety & Risk Consulting Risk management services including safety inspections, employee training, company-wide education, and proactive risk identification for loss control.
• Claims Services In-house claims team providing trained assistance for customers when accidents or claims occur, including direct carrier links and phone numbers.
• Clark 24 (24-Hour Customer Service Portal) 24-hour customer service portal providing round-the-clock support for policyholders to access assistance and file claims.
• Pet Insurance (via partner FIGO) Pet insurance through partner FIGO covering vet exams, hospitalization, surgery, prescriptions, cancer treatment, imaging, and hereditary conditions.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Marsh & McLennan Agency (MMA)coreStrategic or Co-development Partner · 1 January 2022Marsh McLennan Agency (MMA), a subsidiary of Marsh, acquired Clark Insurance in 2022 to expand their presence in the New England region. Clark operates as part of the MMA network while maintaining their brand identity. This acquisition provides Clark with access to broader resources and carrier relationships while MMA gains Clark's established market position and customer base in Maine, New Hampshire, and Massachusetts.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Acrisure: Tech-enabled insurance brokerage that has rapidly aggregated regional agencies into a global platform, representing the digitally-accelerated, PE-backed version of Clark's traditional agency model and a likely long-term competitive benchmark.
• AssureMax Insurance Services: New England-focused independent insurance agency offering personal and commercial lines with a regional, multi-office model comparable to Clark's footprint and target customer base.

Broad incumbents

• Brown & Brown Insurance: Publicly traded insurance brokerage and agency operating across all 50 states with diversified personal, commercial, and benefits products, representing the scaled-up national version of Clark's agency model.
• Hub International: Major North American insurance brokerage built through regional agency roll-ups, offering comparable personal, commercial, and benefits solutions across many states and providing a useful benchmark for Clark's potential scale trajectory under MMA.
• USI Insurance Services: Large national insurance brokerage serving middle-market and large commercial clients with property/casualty, benefits, and specialty lines — overlapping significantly with Clark's commercial and benefits offerings but at much greater scale and geographic reach.
• Marsh McLennan Agency: Direct parent organization of Clark Insurance following the 2022 acquisition; a national middle-market agency platform within Marsh McLennan that provides shared resources, carrier relationships, and growth infrastructure to Clark.
• Arthur J. Gallagher & Co. Global insurance brokerage and risk management firm with deep construction and bonding expertise that overlaps with Clark's commercial specialty work, but operating at vastly larger scale across global markets.

Direct peers

• The Hilb Group: Mid-Atlantic and Southeast-focused insurance brokerage that has grown aggressively through acquisitions of regional agencies, offering the same personal/commercial/benefits mix as Clark and operating a similar employee-ownership model.
• OneDigital: National employee benefits-focused brokerage and consulting firm with strong personal and commercial lines capabilities, comparable to Clark's diversified three-pillar (personal/commercial/benefits) agency model.
• Cross Insurance: Bangor, Maine-based independent insurance agency offering personal, commercial, and employee benefits across New England with a comparable multi-office, multi-state footprint and similar commission-based agency model to Clark Insurance.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/clark_insurance
• Facebookfacebook.com/clarkinsagency
• LinkedInlinkedin.com/company/755290

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clark Insurance